My, now wife, got married here on Sunday, November 10th, 2019. We arrived the Tuesday beforehand to meet with our wedding coordinator, Karina, and start finalizing our wedding details. Prior this, Karina was an AMAZING presence via e-mail and WhatsApp. I think one of the hardest things to accept when planning a destination wedding is that you won't see the final product until you're actually there, so you just have to trust the process, and your wedding coordinator that everything will be great. And it was! Above and beyond even! Karina is very passionate about her work and really cared for us as a couple. She made sure every detail we wanted was going to be included in our wedding. She even went from church to church looking for kneelers that we requested. She didn't treat us like clients, she treated us like we were her friends and she just wanted everything perfect for our special day. With regard to the service the rest of the week at the Hyatt. This is an AMAZING hotel, apparently rated #1 out of all of the Ziva's in South America. One of the reasons my wife and I chose this place is because my brother had gotten married at a Hyatt Ziva, except in Puerto Vallarta. We loved the service and accommodations the staff provided. They just want to make sure you are having fun. Everyone is so friendly and open to having conversation. I want to highlight a few of the staff members that I had the opportunity work with, Margarita the hostess at La Plaza. She was there practically every morning greeting my wife and I. On my last day there, she even hugged me and thanked her for celebrating our wedding there. Franco was another one of our waiters, I want to say from the steak house La Hacienda, offered great service to my wife and I as well as our friends and family. He even surprised us with a little fire show creating a delicious Mexican coffee beverage. There were a few Carlos's that we worked with too. One Carlos in La Plaza, always so attentive to my friends and I to make sure we were having a good time and gave our drinks so quickly. We worked with another Carlos the night of our private romantic beach dinner, I think he worked at the Italian restaurant just on the beach, he was great as well. And the last Carlos we worked with was our photographer for our wedding. AMAZING service from him! The entire photography experience did not feel cumbersome at all and he was very professional at making sure we got the right shots. Last but not least, our DJ Fredy was GREAT! I have to say that I was a little worried about the DJ for our wedding since we hadn't met him yet. The only thing that made me feel a little sure about him was the form we had to fill out because I liked what it asked for: average age of guests, cities where people are from, must have songs, do not play songs, etc. I appreciate this because it provides him a little insight on what the group will be like. His transitions from song to song were seamless and all of the songs we requested for during each portion of our reception went perfectly! I am sure that I am missing quite a few staff members. I apologize for this. I can assure you that all of our guests had a blast. The service at Hyatt Ziva Los Cabos is 5/5! We would totally come back!…
We enjoyed the experience immensely. The pool options for adults and kids were perfect. The staff were incredibly responsive and helpful. The variety of food and restaurants was exceptional. Each evening we enjoyed local dancers with appropriate themes for all ages. Our favorite experience with little kids was the pool and availability of any beverage we wanted.
Great place to stay. We are definitely coming back to stay. But longer. Friendly staff and great view from the rooms. Endless food ideas. Plenty Of activities to do. And will have shuttle service if you want to go off of the resort.
My husband and I reserved 3 nights in a swim up room. The room had the worst smell with worn furniture and nasty rugs. Do not spend your valuable money for this location if you are over 30 years of age
We’ve been all over Mexico and have never seen a cleaner resort. Amazing personable staff! Lots of different areas to accommodate any mood. Italian and Japanese restaurant were our favs. Did not love the buffet, that’s why it only gets 4 stars. Beautiful rooms with very comfy beds.