We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel El Ganzo

avatar-imageavatar-imageavatar-image
Traveler (1386)
Pool & Beach (218)
Room & Suite (132)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 53 hotels in San Jose del Cabo
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
El Ganzo is Los Cabos most unique luxe boutique hotel, often described as a place of experiences. With its very own Cultural, Art & Musical program, it is a member of 'Preferred Lifestyle' and offers 60 deluxe ocean view rooms, three Master, four Large and two Very Large suites. Expansive views of the Sea of Cortez and Puerto Los Cabos Yacht Marina set the tone. Perfectly situated between the area's natural beauty and modern delights, the property stands at the mouth of Marina Puerto Los Cabos bordered by the fisherman's wharf, and is only a 20-minute drive to the airport or just 5 minutes to the historic town of San José del Cabo and the famous Art Walk. With a full spa and golf 5 minutes away at Puerto Los Cabos Golf Course, El Ganzo truly is a unique hotel and experience in Los Cabos.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Happy hour
Swimup bar
Poolside bar
Rooftop bar
Fishing
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Trendy
Languages Spoken
English, Spanish

Location

Tiburon Sin Numero, La Playita, San Jose del Cabo 23403 Mexico
Name/address in local language
Hotel El Ganzo
4.5
1,323 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel El Ganzo is often described as a tranquil oasis, boasting a prime location with stunning marina views and a perfect balance of seclusion and convenience. The service receives high marks for its friendliness and dedication to creating lasting impressions. Visitors are charmed by the vibrant, artistic atmosphere, complemented by live music and unique touches such as arrival cocktails and bedside cookies. While the modern rustic rooms with creative details are a hit, some guests find them a bit snug. Cleanliness is a standout feature, with meticulous rooms and thorough housekeeping. The hotel's value is a point of contention, as opinions vary regarding its pricing. Nevertheless, the rooftop pool, beach club, and overall amenities are consistently celebrated.
Location
Picturesque
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1323Reviews43Q+A100Room tips
Traveler rating
  • 1,030
  • 148
  • 51
  • 36
  • 58
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Jacquelyn J wrote a review Yesterday
12 contributions
Alan from the Roof is the best server! He remembered our names and provided great food and drink recommendations and service. We always love the ganzo, but he makes it even better. Thank you!! I still need more words to post this review, thanks.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Katy N wrote a review Feb 23
Cypress, California1 contribution
I truly don’t have anything negative to report. From arrival to departure, everything at Hotel El Ganzo was fabulous. Excellent customer service and location. The beds were comfortable and the room was cozy. The Nespresso machine is a nice touch. It was quiet and peaceful. I wanted to stay longer. Special mention to the excellent customer service provided by Maribel and Rosendo.
Read more
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded yesterday
Hey there! From the moment you arrived until your departure, it's fantastic to know that everything met your expectations. We're delighted that you found our customer service to be excellent and enjoyed the cozy comfort of your room, complete with the Nespresso machine for that extra touch of luxury. It's great to hear that Marbel and Rosendo provided you with excellent service – we'll be sure to pass along your comments to them. We hope you left feeling refreshed and rejuvenated, and hope to see you soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Megan W wrote a review Feb 22
1 contribution
Greene service was phenomenal Jona the best!! The shrimp tacos were amazing the tequila the best Beaches are clean sand is beautiful The ocean breeze The black ceviche The relaxation Five. Stars all around. Spent five hours here and it was so relaxing
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 2 days ago
Hey Megan, We're delighted to hear you had a phenomenal experience and that Jona provided excellent service. It's fantastic that you enjoyed the amazing shrimp tacos and top-notch tequila. Our pristine beaches, beautiful sand, and refreshing ocean breeze aim to create the perfect atmosphere for relaxation. The black ceviche sounds intriguing, and we're thrilled it added to your experience. Thank you for sharing your wonderful feedback and for spending five relaxing hours with us. We can't wait to welcome you back for another five-star experience!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Cameron O wrote a review Feb 22
1 contribution
The room was very clean, comfortable, and functional. Staff were AMAZING, everyone is very accommodating & helpful. Good conversation & entertainment. Services are impeccable. Saw whales from the rooftop!! Second year going, will go again!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 2 days ago
Hey Cameron, your heartfelt words make our day! We're thrilled to have captured your heart for the second year in a row. It warms us to know you found our rooms clean, comfortable, and functional, and our staff amazing. We strive to provide impeccable service, and it's fantastic to hear that you enjoyed good conversation, entertainment, and even spotted whales from our rooftop. Thank you for choosing Hotel El Ganzo; we are here to welcome you anytime to have more fun together!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aspen O wrote a review Feb 22
1 contribution
The staff was great, very friendly and definitely goes above and beyond for your needs! The room service is great! They treat you like absolute royalty. The english and communication is also very great! They are very polite and very quick to do the job!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 3 days ago
Hey There, Absolutely delighted to hear that El Ganzo provided the relaxing and peaceful vacation you were looking for! It's fantastic that our Ganzo Team exceeded your expectations with their friendliness and going above and beyond. We're pleased you enjoyed the excellent room service and experienced top-notch communication and service. Politeness and efficiency are key, and it's wonderful to know we hit the mark. Thank you for sharing your positive feedback, and we look forward to hosting you again for another great experience!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Daniel P wrote a review Feb 20
1 contribution
+1
Made a first time visitor to a Hotel El Ganzo lifer. I never thought a hotel could make me feel so important and actually valued my business. My wife and I booked our baby moon to SJDC and were unsure if to go to the typical all-inclusive or to a local hotel... Was totally shocked at how amazing our choice ended up with this amazing Boutique hotel, at Hotel El Ganzo. From the moment we walked in, Mayra made it a point to welcome us by our addressing us by our family name & made sure my wife had a proper place to sit and even brought her a non-alcoholic drink knowing she was carrying a baby. Although our room wasn't ready at the time of arrival, as we arrived at 10am, she suggested we stop at the Beach Club or the Rooftop while we waited for the room. So we decided to head to both and were wowed once again. Sergio boated us over to the Beach Club where the Hotel has a private and calm beach that entices one to just run in. After a quick dip in the water, I decided to order food from the Beach Club restaurant and found the Guero Taco with Shrimp to be something I still would be salivating for days to come. I recommend ordering at least 2 or 3 as they unfortunately give you 1 per order. After returning from the Beach club we headed up to the rooftop pool, to then again be shocked at the view which highlighted an infinity pool/Jacuzzi (picture attached). In conversation with Yegni, he mentioned that Cabo is known for it's Whales during Jan-March. The whales must have heard as at that moment we witnessed a few whales breach and jump through the water (pictures attached). My wifes smile reassured me that we sure picked the right hotel. After hanging out at the pool deck until 2pm, we received a call that our room was ready. The bell man walked us to our room without the awkward delay of wanting a tip, as he politely denied our attempt to pay him. When we walked into our room, we were once again in shock. The housekeeper, Alondra, made our room so special by laying out a beautiful and a personalized note and a towel in a shape of a baby (pictures attached). After we ate the delicious chocolate strawberries she had out for us, we decided to head out to downtown SDJC to see what the town was about. Uber literally is used everywhere and you can be picked up right at the front of the Hotel. (SIDE NOTE 1- the airport doesn't allow for Uber Pickup, but if you walk to the Oxxo that is in between terminal 1 & 2 outside, they can pick you up. Spent $40 for a ride versus the $75 Taxi or $120 Private.)(Side Note 2 - Oxxo is a small convenient store that is similar to a 7-eleven or Circle K) Upon our return from Downtown, the hotel had turndown service that reorganized the mess we made while trying to get ready for the night. The following day was Superbowl Sunday. Gustavo recommended an event they were having at the peninsula portion of the beach club which we decided to attend. WOW - talk about knowing your audience, the hotel held such an amazing event that brought great turnout of hotel guests that were able to enjoy the Superbowl and feel on vacation. The staff at the event made sure we were always fed & hydrated, including Eduardo, Benjamin and Braulio. Although Monday we kept it relaxed, we unfortunately had to check out and get back to reality. I hope this review gives you peace of mind in knowing that you will 100% enjoy your stay. Thanks to Gustavo and his staff for making this unique experience, one that we will always remember. Shoutout to Mayra, Sergio, Joseph, Fanny, Alondra, Eduardo, Benjamin, Braulio, Yegni, all the Breakfast Staff, the Pool staff, the Spa staff & massage therapist. Y'all made our experience and the celebration of life of our future son something we will cherish.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you're flying into SJD, don't be pressured in getting a super expensive Taxi. Uber can pick...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 4 days ago
Hey Daniel! Your incredibly detailed and heartwarming review made our day! We're over the moon to know that your first-time experience at Hotel El Ganzo left such a positive and lasting impression. It was a pleasure meeting you and your wife, and we're thrilled to have been part of your special baby moon celebration. The entire Ganzo team is all smiles knowing they contributed to creating a memorable experience for you. From the warm welcome to the surprises in your room, the breathtaking views, and the Superbowl Sunday event, it seems like we hit all the right notes. Thank you for choosing us, and we're excited about the possibility of welcoming you back for more incredible moments. Cheers to you and your growing family! 🥂🌴👶
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
xbianca22 wrote a review Feb 19
Yorkville, Illinois2 contributions
The hotel is absolutely stunning, it has so much chaacter. Location is prime and the beach club is the cherry on top. The staff was all very accommodating and friendly. The sweets that there placed in the room at night always made us so happy. Time can’t wait to host. Alan on the roof top was the best!
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 5 days ago
Hey Bianca, Absolutely thrilled you had the BEST time at El Ganzo. Your words about the character, prime location, and the beach club being the cherry on top are music to our ears. So glad you enjoyed the sweet surprises in your room – they're our little joy boosters! Alan on the rooftop is indeed the best – we'll make sure to pass on your kudos. Can't wait to host you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Getaway34319363860 wrote a review Feb 19
Madison, Wisconsin1 contribution
My friend and I stayed here for one night only, and could have stayed all week. The staff is friendly, the vibe is super cool/artsy and the food is amazing. It is really a stunning hotel & grounds. As soon as I walked in, I felt relaxed and well-taken care of. My friend and I loved the art, the curated playlist for the hotel grounds, even the aroma pumped into the lobby!
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 5 days ago
Hey there! So glad you had a cool, artsy, and beautiful experience during your stay! It's awesome to hear that the friendly staff, amazing food, and overall vibe made your visit memorable. Your appreciation for the art, curated playlist, and even the lobby aroma make our efforts worth it. Can't wait to have you back for a more extended stay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Roam21641085006 wrote a review Feb 19
Pittsburgh, Pennsylvania1 contribution
The hotel was beautiful! The rooftop infinity pool was stunning. The rooms were clean and modern with stunning beach views. The staff were friendly and the service was excellent. The food was also some of the best we’ve had while in Mexico! We will be coming back in the future!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 6 days ago
Hey there, Appreciate the fantastic 10/10 review! Delighted to hear you found the hotel beautiful, enjoyed the stunning rooftop infinity pool, and loved the clean, modern rooms with beach views. Your compliments on the friendly staff, excellent service, and top-notch food are music to our ears! Looking forward to welcoming you back to El Ganzo for more remarkable moments.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ben P wrote a review Feb 18
1 contribution
I give El Ganzo a 10 out of 10. This is the best place to stay for a relaxing vacation. The service is excellent. The food is delicious. The rooftop pool and hot tub are incredible areas to lounge. The beach is fun to get to by boat and the free cabanas are a very nice gesture by the hotel. My wife and I hosted our entire wedding party here and they were perfect with managing large groups. It's a groovy hotel, filled with good vibes, and sets guests up to have their perfect vacation. A special shout out to a few employees who helped make our wedding week perfect: Marbel, Alan, and Itzel. Thank you for everything! We hope to be back soon.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gustavo Martínez, Director General at Hotel El Ganzo
Responded 6 days ago
Hi Ben, You're rocking our world with that 10/10! So thrilled you had the perfect vacation at El Ganzo. Your words about the excellent service, delicious food, and incredible rooftop vibes mean the world to us. So thankful because Marbel, Alan, and Itzel made your wedding week perfect. Can't wait to welcome you and your wife back soon for more groovy times and good vibes!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the San Jose del Cabo area.
PRICE RANGE
$303 - $620 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL EL GANZO - Updated 2024 Prices & Reviews (Los Cabos/San Jose del Cabo)

Frequently Asked Questions about Hotel El Ganzo
Which popular attractions are close to Hotel El Ganzo?
Nearby attractions include La Playita (0.1 miles) and West Coast Tequila Co (0.1 miles).
What are some of the property amenities at Hotel El Ganzo?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel El Ganzo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel El Ganzo?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hotel El Ganzo?
Yes, free parking is available to guests.
What are some restaurants close to Hotel El Ganzo?
Conveniently located restaurants include George's Restaurant at La Marina Inn, The Dock Marine Store & Deli, and The Drunken Sailor.
Are there opportunities to exercise at Hotel El Ganzo?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel El Ganzo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel El Ganzo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel El Ganzo offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel El Ganzo?
The staff speaks multiple languages, including English and Spanish.