Cabo Surf Hotel was a recommendation from a local as a spot for great seafood and to watch the surfers. Lunch was so good we came back for a Spa/Surf day. Minerba at the spa is the BEST, and the spa prices are so reasonable. Gerardo and Angel at 7 Seas Restaurant provided excellent service and made my birthday very memorable! The shrimp tacos were so good, my husband ordered two sets! Great spot!
Having read a recent review about lax Covid protocol - I needed to write a review. I suspect that whomever wrote that is a competitor. I just got back from an incredible 5 day vacation at Cabo Surf and not once did I notice any staff member (or guest for that matter) with their mask below their nose. They are constantly sanitizing and cleaning common areas. Our room was impeccably cleaned every day and never felt that they did not take Covid protocol seriously. I found that the staff went out their way to serve their guests in a respectful manner. I felt my experience to be top notch in luxury, service and great food. I have already booked my next vacation at Cabo Surf. A hidden gem in my opinion.
Overall poor service and amazing how they are not following covid guidelines with guests running all over with no masks and filling hot tubs, pools and restaurants with no covid enforcement. The staff wear masks but many below their nose plus we witnessed numerous times where they did not wipe down surfaces- I am surprised they have not been fined or shut down. Positive note- our room had a lovely view and was clean. Restaurant was ok with nice servers. Overall- appears with slow business over past year they need a reminder on customer service, while keeping guests safe and enforcing regulations.
My boyfriend planned a romantic getaway for us here and we had the most wonderful time! The hotel itself is beautiful, nestled in the hillside with a private beach and incredible views from basically every inch of the property! Our room (#38) was no exception. We fell asleep and woke up to the sound of waves crashing and birds chirping...truly what a sound machine simulates. The king-sized bed and pillows were very comfortable (we slept 12 hours one night!), the closet provided enough space for both of our clothing, the TV and A/C were easy to use, and the bathroom had plenty of towels and toiletries. The only small complaint is that the shower head was very low water pressure, and because of the style, it was impossible to take a shower without getting your hair wet. Not a huge issue by any means, but sometimes being able to take a quick body rinse is nice! We ate almost every meal at the 7 Seas Restaurant and the service from Kennedy, Angel, Rodrigo, Omar and Alex was amazing. (Apologies for any names that I missed; truly every person on the waitstaff provided top-tier service!) The food was delicious and we probably drank 30+ spicy margaritas between the two of us during our long weekend stay ;) We had a lovely couples massage and it was so relaxing and rejuvenating. I am kicking myself for not remembering our masseuses names, but the ladies did a fantastic job. The spa environment was small but tranquil and extremely clean. We didn't take advantage of the surf rentals due to the waves being a bit lackluster (not the hotels fault at all!), but all the other guests who were renting boards and such looked like they were having a great time and the rental process appeared to be quick and easy. The 2 infinity pools and 2 hot tubs were amazing and we utilized all of them. We enjoyed the games available on the front lawn (football, badminton, and foosball). We laid out on the sun loungers on the beach every day and ordered drinks from the attentive waiters while soaking up the sun. It doesn't get any better than that! :) Overall, our stay was 5-stars and we can't wait to return. (I'll be hinting at my boyfriend for a yearly visit...lol!)…
It had been 14 years since we had been to Cabo Surf. This trip did not disappoint. Everything about the experience was OUTSTANDING. The staff was friendly and very helpful. The Assit Manger Caroline Wilson was just the best. It is evident that she takes great pride in the hotel and focus on customer service was very evident. Can’t wait to get back SOON 💯😊🌴