Paradisus Los Cabos
Carretera Transpeninsular Km 19.5, San Jose del Cabo 23400 Mexico
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About
#15 of 62 hotels in San Jose del Cabo
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.4
Beachfront luxury resort located 15 miles from the airport over a unique swimmable beach. Seven restaurants offering world class à la carte cuisine including an international buffet restaurant for all day dining and 7 bars. Lush gardens, terraces and open areas for weddings and events A unique experience for every guest, from exclusivity for all. Enjoy life-enriching experiences by Paradisus with our professional and caring staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Indoor play area for children
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish
Location
71Somewhat walkable
Grade: 71 out of 100
17Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Carretera Transpeninsular Km 19.5, San Jose del Cabo 23400 Mexico
Name/address in local language
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Rental CarsSee rental cars from $18/day
3451Reviews783Q+A100Room tips
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The Reserve was worth the extra fee. La Palapa restaurant had the best food and the most astounding service. Kudos to Manager Marcos and servers Daniel and Armando! They made the whole trip amazing. The food was pretty good. Our favorite at the pool was the shrimp tacos! The pizza at the Italian place was very good but it took over an hour before we got our food. They can only make 2 pizzas at a time. DO NOT buy sunscreen at the shop! it costs $65 US. They have a presentation where they try to talk you into a 30-year agreement that they say isn't a timeshare but in reality, it's pretty close. It isn't mandatory to don't do it. It isn't worth the 2-50 minute massages.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
We always have excellent service at Paradisus properties in Mexico. Usually it's just a few staff members that go above and beyond to help you live your best vacation life, but this time I ended up with a whole list who deserve a shout out. We are glad to be in Melia's Circle because we are always so impressed with the people who work at Paradisus in Mexico. The service is what you might expect at a much higher price point. Everyone is friendly, engaged, and obviously they take pride in aiming to create their guests' ultimate vacation experience. They even surprised us with an elegant welcome spread in our room on our first evening. From restaurant reservations to spa bookings to general questions, our concierge Luis Basilio helped make our visit seamless. Our room was flawless, although we would have liked to be closer to the Reserve lounge, which I found to be a great place to do work on my laptop with a gorgeous view in the background. The lounge also had some impressive coffee table books, delicious espresso, a friendly & accommodating bartender Hector, and a nice spread of snacks from before breakfast to after dinner. Anyway, our room was a beautiful space, made more luxurious by high vaulted ceilings because it was the top floor. The room was spacious, airy, and well-maintained: Surprisingly, EVERYTHING worked perfectly, including sliding door, its lock, air conditioner, sink drain, light switches, no light bulbs were out, all drawers opened smoothly, shower door sealed, no chipped paint, etc. Housekeeping was consistent, and we never got even remotely close to running out of bottled water or clean towels. My only criticism is the fan vent in the bathroom was a bit dirty and looked like it could use a wipe. Also, I was not terribly impressed with the quality of the bed linens. The shower helpfully features two heads & wands, allowing for a couple to shower together comfortably. Good temperature and pressure. The lighting in the sink area was soft and flattering rather than stark and jarring. Love the fluffy bathrobes. We enjoyed hanging by the main pool, which seemed to oscillate between periods of rest and activity (water aerobics, bumping Latin music). The cabanas available to Reserve guests were a shady refuge to relax in between dips, while reading, or napping. The Reserve pool was a little tame for our taste. We participated in sip & paint activity, and also I really enjoyed the pole fitness class with Dani (Danny?) by the pool. He was a great instructor and it was a great way to challenge myself on an otherwise relaxing trip. I also enjoyed several yoga sessions with a view of the beach. They have group yoga classes, but I rolled out my own mat and did my own practice anywhere I found a great view and didn't seem to be in the way. The gym was pretty cramped with equipment and did not have open space or a separate studio area for yoga/pilates/calisthenics. I enjoyed 2 spa treatments - a facial and a massage. My massage therapist was great, but my husband didn't like his therapist as much, so make sure you speak up about your preferences if you're going to spend the money. I do hope the resort invests in more/better live music and shows, perhaps performances at a bigger venue could create a more exciting atmostphere than upstairs by the lobby bar. For breakfast & lunch, we ate mostly at the Palapa in the rserve section, where Valentin & Ventura accommodated all sorts of special requests, made fabulous cappucinos, and humorously tolerated my husband practicing his Spanish. For dinner, we went to our favorite, Tokimeku, twice, where Manuel took great care of us. We also enjoyed Sal steakhouse, where we had extremely polished service and great discussion about wine with Benjamin. La Palapa had some really great dishes for dinner as well; Salvador our waiter was fantastic, although the kitchen was slow that night. Ciel was also delicious; Santiago made sure we had everything we needed and made a great recommendation on my husband's main course. We did not try the Italian Cappella, in order to hit Tokimeku a second time :D Hugo, the sommelier, enhanced dinner throughout our stay with some excellent wines. From French to Californian to Mexican, they were each thoughtful and lively selections. After we complained about the slow dinner at La Palapa, immediately followed by slow service at Gabi the next day for lunch, it seemed like they sent Marco, a food & beverage manager, to shadow our following meals. He cerainly is en effective leader, because everything was on point after that, and we appreciated management's eagerness and ability to correct course. This was a truly gorgeous resort, probably the second most impressive Melia property we've stayed at (after Gran Palacio Isora in Tenerife). We loved the imaginative landscaping, a combination between dessert (cacti) and tropical (plumeria, jatropha). Can't wait to come back!…
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Date of stay: May 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded May 23, 2023
Dear VA0422, Thank you for sharing these comments with us. We are happy to know that you enjoyed the time you spent with us to the fullest thanks to the great qualities of our hotel. We want to take this moment to thank you for recognizing and appreciating the good work that our colleagues do every day. For us, the most important thing will always be to offer the best service in the pacific and we are happy that on this occasion we have been able to achieve our goal, your total satisfaction. Do not hesitate to come back to us in the near future so that you can enjoy the great qualities and services that only Paradisus Los Cabos can offer. Kind regards Guest service center management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The friendly staff, personalized service of our concierge who gave us his number to contact him directly for anything we needed was fantastic. The food in all the restaurants was great. The SPA service was wonderful. We were there in September, their off season, so it was very quiet and peaceful. It would have been nice to have a sports bar or the like. They did have some entertainment, but very limited seating, and outside in the heat... Bar booze was just ok... very little top shelf to choose from... But over all was a nice peaceful place and we enjoyed our stay.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 1 week ago
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our friendly team, personalized concierge service, and the variety of delicious food in our restaurants. It's great to know that you found our spa services to be wonderful as well. We appreciate your kind words and will continue to strive for excellence in our services. We apologize for any inconvenience you may have experienced with the limited seating and entertainment options during your stay. We understand that having a comfortable and enjoyable atmosphere is important, and we will take your feedback into consideration for future improvements. We also appreciate your comments regarding the bar selection and will look into expanding our offerings to better cater to our guests' preferences. We hope to welcome you again in the future. All the best. Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent property and very convenient , went im May with friends. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic charm. Alejandra our butller is just amazing. You can swim at the beach. We love Los Cabos!!
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: If you can go to adults only
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 1 week ago
Dear Guest, Thank you for your kind review. We are thrilled to hear that you found our property to be excellent and convenient, and that our front desk staff provided efficient, pleasant, and helpful service. It's great to know that you appreciated the cleanliness and charm of our hotel. We are also delighted that Alejandra, your butler, made a positive impact on your stay. Moreover, we are glad that you enjoyed the beach and your time in Los Cabos. We look forward to welcoming you back. Best wishes, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After 1st night , I was greeted by a GIANT COCKROACH by the bed and another one in the both room. We escape to VIP lounge after report, found 2 more GIANTs on the wall and floor next to the food table. Literally , you will find GIANTs everywhere. Checked out after 1 night even though booked for a week .
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Bring your own bug/ cockroach spray if you want to stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 4 days ago
Dear Guest, Thank you for taking the time to share a review. Thank you for contacting us through your comments. We are sorry that this has been your perspective of the services that our hotel offers. We want you to know that for us the most important thing will always be to offer the best options and services. We would like to tell you that our hotel has international certifications that guarantee the quality of our services. These certifications guarantee a safe and hygienic environment for all who visit us. We understand that our hotel is located in a tropical climate zone, which enhances the proliferation of some species of animals. That is why daily programs are carried out to keep any fauna harmful to our hotel at the margin. According to our records, we were able to notice that it was a single specimen that was found in your room, so you can rest assured that it was an isolated incident. Keep in mind that there are hundreds of ways that it could have landed there, but we can assure you that our hotel will always be able to respond effectively to any situation like this. We work hard to provide all our guests with a pleasant experience and we are extremely concerned to learn about your experience during your stay; please accept our sincere apologies. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Paradisus was wonderful, we had an ocean front room that was big and had a view of the ocean from the living room, bathroom and bedroom. The staff was wonderful, Jeronimo. was our concierge and he was so wonderful. whatever we needed he was there for us. Sandi was the Barista in the coffee shop and she was so kind and Happy and we loved her and visited her every day. Our stay was wonderful even though they were doing construction on the adult only part of where we were supposed to stay. All the staff were wonderful, but a few stood out. Jernonimo. Sandi, Jesus and Domingo in the breakfast restaurant. Carlos in the Circle was wonderful as well. We stayed here and loved that it had one of the only swimmable beaches and we were able to get in the ocean. We would definitely stay here again.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 2 weeks ago
Dear Ms Theresa, Many thanks for this high rating. We are thrilled to hear that you enjoyed your ocean front room and its stunning views. Our staff, including Jeronimo, Sandi, Jesus, Domingo, and Carlos, truly appreciate your kind words and recognition of their efforts to make your stay memorable. We are also glad that you were able to take advantage of our swimmable beach, a unique feature in Los Cabos. We apologize for any inconvenience caused by the construction in the adult-only area during your stay. Please rest assured that we strive to minimize the impact of such works on our guests' experience. We are looking forward to welcoming you back for another fantastic stay in the future. It would be a pleasure to have you return on a future occasion. Best wishes, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A beautiful and clean resort with everything you could want. The food was fabulous. The pool area had lots of shade available. The service everywhere you went in the resort was 5 star. It changed my mind about an all inclusive resort. It was a great resort for our group of 4 couples. Everyone had options. We will be back.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 2 weeks ago
Dear Ms Catherine, Thank you for taking the time to review your stay. We are thrilled to hear that you found our resort beautiful and clean, and that our all-inclusive service exceeded your expectations. It's also great to know that our diverse food offerings and pool area with ample shade were appreciated by you and your group of friends. Our team takes pride in providing exceptional service to our guests, and we are equally delighted that you experienced the 5-star service we strive for. Lastly, we are glad that your stay with us has changed your mind about all-inclusive resorts, and we look forward to welcoming you and your friends back for another memorable experience. We hope to have the occasion to welcome you back. Kind regards, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been a member since around 2011 and my vacations have been getting better each year. Just when I thought the service couldn't possibly improve, we were matched with our concierge Ted Lima. He left no stone unturned. No matter when I contacted him, all my issues were met with a prompt response and rapid resolution. Ted is a jewel in the crown that is Paradisus Los Cabos. I cannot wait to return and be pampered again by the level of service that he delivers.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 2 weeks ago
Dear Ms Karla, Thank you for taking the time to review your stay. We are thrilled to hear that your vacations have been improving each year and that our concierge, Ted Lima, exceeded your expectations with his prompt responses and excellent service. It's great to know that you enjoyed our prime location and the luxurious amenities we offer. Our team is dedicated to providing an unforgettable experience for our guests, and it's always rewarding to receive such positive feedback. We hope to see you again soon. Best wishes, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently visited Paradisus Los Cabo’s and had the best time! The front staff got us checked in within minutes and our concierge Ted Lima met with us and got our dinners scheduled for the week, and scheduled other activities for us throughout our stay. Ted checked in on us each morning and let us know the resort schedule for that day. We enjoyed the beach and cooling off in the ocean, and also hanging out at the pool in the afternoon. The food at all the restaurants was great and we enjoyed Cielo with our waiter Santiago! We hope to be back soon and have another great experience in Cabo.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 3 weeks ago
Dear Mr Andrew, Thank you for taking the time to review your recent stay. We are thrilled to hear that our front team provided a smooth check-in process and that your concierge, Ted Lima, was attentive in scheduling your dinners and activities throughout your stay. It's great to know that you enjoyed our beach, pool, and the delicious food at our various restaurants, especially Cielo with your waiter Santiago. We appreciate your kind words and are delighted that you had an amazing time at Paradisus Los Cabos. Our team is dedicated to providing exceptional service and memorable experiences for our guests. We hope to welcome you back in the future. Best wishes, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had an amazing stay at Paradisus! Beautiful, quiet property. All the restaurants had great options. Tedd was the perfect concierge, always available to us! Would definitely recommend for anyone looking for a relaxing visit
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Date of stay: August 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Paradisus Los Cabos
Responded 3 weeks ago
Dear Ms Naomi, It was a pleasure to welcome you and we thank you for your kind comments. We are thrilled to hear that you had an amazing stay and enjoyed the beautiful, quiet property. It's great to know that our variety of restaurants met your expectations and offered great options for your dining pleasure. We truly appreciate your kind words about Tedd, our concierge, and we will be sure to pass along your compliments. We look forward to welcoming you back. Best regards, Diana Delgado Bauzá, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the San Jose del Cabo area.
PRICE RANGE
$476 - $703 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cabo real all-inclusive beach & golf hotel cabo san lucas, melia cabo real all-inclusive beach and golf resort, melia cabo san lucas, cabo san lucas melia, melia cabo real beach resort
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
98
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Claim Your ListingPARADISUS LOS CABOS - Updated 2023 Prices & Resort (All-Inclusive) Reviews (San Jose del Cabo)
Frequently Asked Questions about Paradisus Los Cabos
Which popular attractions are close to Paradisus Los Cabos?
Nearby attractions include Transplus Cabo (0.2 miles) and Seis24 CrossFit (0.3 miles).
What are some of the property amenities at Paradisus Los Cabos?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Paradisus Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Los Cabos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Paradisus Los Cabos?
Conveniently located restaurants include El Matador, The Hangman Surf & Tacos, and Guacamaya's - San Jose del Cabo.
Are there opportunities to exercise at Paradisus Los Cabos?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Paradisus Los Cabos have airport transportation?
Yes, Paradisus Los Cabos offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Paradisus Los Cabos located near the city center?
Yes, it is 0.7 miles away from the center of San Jose del Cabo.
Does Paradisus Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Paradisus Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.