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Carretera Transpeninsular Km 19.5, San Jose del Cabo 23410 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2930)
Panoramas (129)
Videos (5)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Paradisus Los Cabos
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#16 of 59 hotels in San Jose del Cabo
Travelers' Choice
Beachfront luxury resort located 15 miles from the airport over a unique swimmable beach. Seven restaurants offering world class à la carte cuisine including an international buffet restaurant for all day dining and 7 bars. Lush gardens, terraces and open areas for weddings and events A unique experience for every guest, from exclusivity for all. Enjoy life-enriching experiences by Paradisus with our professional and caring staff.
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Room & Suite (306)306
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Indoor play area for children
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Family Resort
Bay View
Languages Spoken
Hotel links
Special Offer:UP TO 20% OFF!
2443Reviews695Q+A100Room tips
Traveler rating
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Popular mentions
Lyssa88 wrote a review Today
Payson, Arizona120 contributions16 helpful votes
I have been blessed to travel a lot. This place is very beautiful, rooms are clean and peaceful and beds and pillows are comfortable (Important) The staff was very nice and through they all had masks we could tell they were happy! Pool service felt like it was just getting started. we sat for over 30min with no service, Like they had not done it before, once I texted our concierge the service got a lot better and the staff was nice and happy to be of service. We only stayed by the adult pool and it was relaxing and quite. if you are new to travel or young traveler that wants to party.... this place will make you HAPPY, if you are a seasoned traveler, there are a few things you should know. The website dose not reflect what the actually happens or the hotel offers. Here is our story We paid for the swim up, ocean front room. concierge service Adult only side! Not cheap! like I said the room was beautiful and clean for 2 people, our mini bar only had coke and beer, no premium liquor. our room snacks WELL, the snacks were for children. 2 packs of oreo's and 2 packs of MnM's.. No water, you had to ask, I was completely disappointed. when I asked the Concierge about the frig, the snacks & liquor , it was.. " I will ask" Nothing... silence. when I told the front desk staff, I got.. " because of covid" what the hell dose that mean? Food was average except the Fries and Champagne pool side. My husbands Idea! we had preferred seating in all restaurant's, (website) could not get a reservation until 7:30/ 8pm. with lot's of families eating before us....good thing we only stayed 3 nights. At one restaurant the waiter and host actually was upset that our concierge made our seating for 2 and not 4 people (We asked for 4 people) I showed the manager the What's app communication and It clearly said 4. she took a picture of my phone and was like Really??? The service after that was good. Food not so much, I was bothered that I paid for preferred seating and never received it! I work hard for my money and my expectation was not close to being met. Lot's of hotels are longing for clients and you would think that the management could get it together and communications would be better. if you use the concierge room which offers snacks and liquor, coffee tea, you have to wait until 9am, if you stay here pay for a garden room, no concierge and you will see no difference in service and your money might be better spent. They also charged our neighbors next to our room a $5.00 room service fee... This is not All inclusive No help or even credits from the front deck. Is this really Melia standards? Please note that I have always been in customer service, starting at 17 yrs old at Disneyland and then onto Nordstrom's, Childrens hospital OC and so on, I guess my point is. When you pay for something based on website promises, you should get it and more. I am sorry for this review, I wish I could be a bit more positive. We are in Cabo 2 to 3 week a year and we thought we would start our Vacation with Melia...
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Date of stay: June 2021
Sleep Quality
Dduarte84 wrote a review May 2021
Charlotte, North Carolina289 contributions29 helpful votes
Hotel's Favorite
We spent 7 days for first time in Los Cabos and we loved everything. The hotel, the staff, the activities the services was fantastic. This hotel is great for couples, families and single. To us as a family was fantastic to relax and recharge. Thank you to the front desk for solving the issues we had with our room. Thank you the kids club to engage my 20 month old son to the activities ( Viridiana and everyone were super nice) if you have older kids they will have a blast. Johnny our waiter at the pool was fantastic. Please make sure you tip them they work really hard to make you feel comfortable. Thank you to The photographer Ricardo was fantastic. We had breakfast with room services which was perfect for us. Also the spa is fantastic and the laundry services. I advice to make the dinner reservation when you arrive to save you time. Daniel the concierge and Dafne were amazing helping us all the time. The octopus in Gabby beach was fantastic. All the restaurants have great food, good proration size and amazing signature drinks . We did one tour to the arch it was nice but the water was rough that day. The service to have the covid test is quick and easy. I encourage everyone to go and enjoy a great vacation as we did. Muchas gracias a todos !
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Date of stay: May 2021Trip type: Traveled with family
4 Helpful votes
Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded 4 weeks ago
Dear Dduarte84 Thank you so much for taking the time to express yourself in this review explaining your experience with us!! It's incredible to hear the great comments about our staff from the different departments and the incredible experience where it looks like you had a blast and not only the service, as well the facilities and atmosphere surprised you so much!!! Our team thanks you and invites you to visit us again so that you can live one more time the experiences that only Paradisus can offer. Best regards, Guest service center management
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neicey59 wrote a review Yesterday
Tampa, Florida6 contributions3 helpful votes
Birthday trip as I left nursing after 43 yrs & took early retirement at age 62. Initial room was not as promised & quickly cleared by the awesome guest relations staff. From doormen to housekeeping staff was very kind & accommodating. Service was 90% of the time w/ a smile. Pool area had fun vibe. Food above avg, but great at Lapalapa. Breakfast at outside cappella was plentiful & delicious. Our room wasn’t stocked with snacks & one call & this was quickly rectified. Someone had thoughtfully placed champagne on ice in room to kick off my birthday/ retirement celebration. Although room service menu is a bit limited vs going downstairs -the staff was prompt & affable. I wish they allowed wine 2b delivered after 11pm & allowed the only lounge opened later to have 🍷 instead of just 🥃 also the small plastic drink cups were a bit disappointing & after having bartender my way thrust college / bartenders need to step up their mixology game. I missed seafood as there were little to know shrimp or shellfish offered. I’m sure all are still rebounding from covid, as only several of the 7 advertised restaurants were opened & staff seemed to be “stretched” will I come back? Absolutely!! You can’t find better staff! Tip-hire Lalostyles for classy pickup in Cabo or Cancun. They had nice luxury suv with a festive sign to greet me at airport & upon opening door SUV filled w/ festive 🎈🎈&🍺 + 💧
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: 5th floor appears more nicely kept as exterior does need some painting. Interior beautiful &...
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Gricel K wrote a review Jun 13
Carlsbad, California171 contributions58 helpful votes
The rooms are beautiful but small. The pool area is great! The staff does an outstanding job, they work so hard and are always very polite and attentive. Due to covid, the restaurant availability is limited, no buffet, and you have to make reservations for dinner. The American restaurant is not the greatest… at all! The Italian restaurant was pretty good. Food served at pool and the Gabi Beach restaurant were good as well. Breakfast restaurant serves good food too. Food portions are small. Depending on the time, food could take 40-45 min to get served. Room service also takes anywhere from 30-60 min to arrive. Beach is swimmable which is a huge plus! Overall good experience.
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Date of stay: June 2021Trip type: Traveled with family
Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded yesterday
Dear gricelk Thank you for sharing with us your most recent experience at our hotel. We are happy that you have given us the opportunity to be your hosts and we hope that soon you will be able to return with us so that you can enjoy the great amenities and services that we offer. Remember that our hotel offers many accommodation options. We would love that you continue choosing us as your host hotel in the future and choose accommodations like The Reserve, we are sure that we will be able to surprise you again with the great qualities and services we offer. Best regards Guest service center management
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Zach wrote a review Jun 12
2 contributions1 helpful vote
I cannot tell you how absolutely amazing this place is. It is indescribable. I read a few poor reviews which almost turned me off about this place but the literally could not be more wrong!!! This is the best place I’ve ever been and I cannot wait to go back!!! The staff is out of this world kind and accommodating and funnn! Everything blew me away as far as food, service, cleanliness, and enjoyment. Paradises Los Cabos was beyond my wildest hopes. I cannot say better things about it. My wife and I will be returning every single year!
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
Response from Guest Service Center MHI, Other at Paradisus Los Cabos
Responded yesterday
Dear Zachkw Greetings from Paradisus! Thank you for taking the time to share your last experience at our hotel. For us, is great to know that our team fulfilled your expectations. I can assure you that our first priority is our guests, as we have a strong commitment to the service and quality and comments like this make us feel that we are on the right way to reach our main goal, your satisfaction. Best regards, Guest service management
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$381 - $710 (Based on Average Rates for a Standard Room)
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MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
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Frequently Asked Questions about Paradisus Los Cabos
Which popular attractions are close to Paradisus Los Cabos?
Nearby attractions include Cuadra San Francisco (0.5 miles), Wild Canyon Adventures (3.8 miles), and Chileno Beach (3.4 miles).
What are some of the property amenities at Paradisus Los Cabos?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Paradisus Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Los Cabos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Paradisus Los Cabos?
Yes, free parking is available to guests.
What are some restaurants close to Paradisus Los Cabos?
Conveniently located restaurants include Vela, El Meson, and Pan Di Bacco Merkado.
Are there opportunities to exercise at Paradisus Los Cabos?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Paradisus Los Cabos have an airport shuttle?
Yes, Paradisus Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Paradisus Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Paradisus Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Paradisus Los Cabos accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.