Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
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About
#11 of 59 hotels in San Jose del Cabo
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in authentic style. Here you’ll find unrivalled experiences and endless activities for adventure and discovery. From incredible, authentic cuisine, to unique tailored experiences, and spectacular spaces to simply be. Look forward to finely appointed accommodations and the services of an intuitive butler to ensure your stay surpasses all expectations. Let every care fall away as your surrender to total happiness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast in the room
Swimup bar
Poolside bar
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Steam room
24-hour security
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
Spanish
Hotel links
Location
43Car recommended
Grade: 43 out of 100
431Restaurantswithin 5 miles
118Attractionswithin 5 miles
Contact
Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $18/day
1540Reviews126Q+A100Room tips
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Absolutely. Fabulous. Our family (2 girls ages 12/10) just returned from an epic week at Palmilla. I rarely write reviews, but when something exceeds expectations to this degree, its criminal not to write a formal Thank You. The hotel and grounds were immaculate. All of the amenities were wonderfully appointed. I don't know how many guests they can accommodate, but we were told they were at 98% occupancy. Despite that, nothing ever felt crowded. We experienced some really special service and would like to specifically thank Alfonso at Pelican Beach, Gregorio at the pool, Romulo at the men's spa, Simone, the award winning barber, and of course the dream team of Javier, Cesar, and Victor... the trio of butlers that took care of us all week. We can't wait to go back to see these wonderful people and wonderful place!…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 4 days ago
Dear Charlotte, What an honor it is to receive a review from you. Everyone on the One&Only Palmilla team thanks you for your kind words and dedication to our property. It was such a joy to host you and your family, and we hope we will continue to be your first thought when planning a family getaway. Alfonso, Rómulo, Gregorio, Simone, Victor, César, and Javier will be pleased to receive your message! – thank you for your recognition to our passionate team members. We truly look forward to hosting you again soon. With warm regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
I apologize for the lengthy review but our stay here made a tremendously positive impact and we feel individual praise and recognition are necessary. My first draft of this review was written on our last full day and as we reflected on what was quite possibly the most perfect vacation had at O & O Palmilla. We were sitting on the secluded, white sand beach that embraces this gorgeous property, being doted on by Alberto and Elias when right before our eyes a whale jumped in and out of the water 3 times. It was magical. I was so taken aback by the whale that my draft somehow deleted. This version is being written on our very last morning, as we listen to the waves from our Casita Suite and take in the sun light reflecting off our plunge pool. We are saddened to leave this magical place, luxurious grounds & accommodations and incomparable service. Our sadness was intensified during breakfast by Gabino at Agua. He has to be the most genuine, kind, warm, and attentive individual ever. I’d like to make clear that EVERYONE you encounter at Palmilla is phenomenal, gracious, warm and inviting; eager to make your stay perfect and exceeding all expectations. However, like most relationships there are some you hit off better than others. Gabino was one of them, as was Seesa (also at Agua during breakfast - beautiful soul). From day one, our hosts Victoria and Isaac were amazing! Victoria has the most beautiful smile. They both exude warm and positive energy and genuinely care about your needs and wants. They will make the impossible, possible. Let me put it this way, if you ask them for a unicorn with a rainbow mane, their follow-up question will be: what color horn? Gold or silver? That’s how well you will be taken care of. After you are greeted by your host (if you’re lucky enough, you’ll get team Isaac/Victoria) you will be escorted through the lush and majestic grounds of Palmilla and into your beautifully appointed room. We were left breathless with our beachfront Casita. The view is unbelievable. The temperature of the plunge pool is perfect. You are welcomed with fresh fruit and the smoothest tequila in your spacious yet cozy living area. The beds are so comfortable. My husband and can never get a good nights sleep in hotels slept like a baby all 7 nights. The cleaning service is immaculate and everyday the room smelled and looked fresh. I also loved the little surprises left at turndown - very cute and thoughtful. The bathrooms are well equipped with most everything you can need during your stay. You also have the most beautifully smelling incense that seems to also be the scent that permeates the entire resort. Dining, pool and spa were always a special experience, led by the most welcoming and gracious staff. But first, the pool! We kept ourselves at the adult only pool (next to Breeze) or the beach. Hands down these gentlemen work hard to make your lounging as comfortable as possible. You cannot go wrong with any of the pool attendants, but you’ll be in good hands with Joaquin, Efren, Elias, Javier and Alberto. As one of them once told me, in all seriousness: “anything is possible at the Palmilla…” and they lived up to that promise! If you get any of the spa treatments, do yourself a favor and ask for Edaena. She is very talented, but kind and warm. I was also blessed to have met Daniella and Heidy, spa attendants, who made my visits enjoyable. Daniella also has a very pretty smile and awesome personality- we hd our laughs and chatted quite a bit, which was very nice. AGUA: we had most our breakfasts at Agua and as already mentioned, we were blown away by Gabino and Seesa. The food was delicious but my all time favorite was the El Rancho with plenty of habañero sauce. I must also bring attention to Julian, who always made sure our coffee was hot and plenty; very sweet gentleman that was eager to please. BREEZE: Oscar!! Enough said. He had the most welcoming smile and even when we wouldn’t eat there, if he saw us he went out of his way yo say hello and chat with us a bit. Now, if you’re a Fish & Chips fan - wow!! You must try that at Breeze. SUVICHE: OH. MY. GOD!!! Hands down my favorite place. Amazing service was had from Fernando (at the lounge area); with great memory: he remembered my Woodford Reserve Old Fashioned. I was very impressed by the branded “O&O” ice cube that accompanied my old fashioned - beautiful detail. Arturo was also quite awesome and made us laugh. He was very personable and inviting and he and my husband had their inside jokes, which was very nice to see. My favorite sushi: Tuna with truffle (melt in your mouth tuna!!); and all 3 Wagyu nigiri but the Rossini is very damn tasty!!! Not enough words of praise exist to describe our wonderful stay at Palmilla. It is obvious that warmth, kindness, impeccable service, and genuine care for guests are their guiding principles. Everything about Palmilla is luxurious (and yes, you will pay for it) but it is worth every peso. Palmilla exceeded our expectations and set the bar very high.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded Jan 4, 2023
Dear sfmamaesq, It is hard to find words that the meet the level of gratitude that I have after reading this lovely review, where just the same way our team does, no detail was spared. Thank you dearly for giving us the opportunity to host while visiting Los Cabos, and for acknowledging the exceptional efforts our team does to deliver the most amazing experiences! I hope to have the pleasure of welcoming you back in the near future, and as we say in Mexico, "Mi casa es tu casa". On behalf of the One&Only Palmilla team, and specially from your hosts Isaac and Victoria, we send our most heart-felt regards and best wishes for this 2023! Kindly, Sergio Pereira General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can’t say enough good about our family vacation. This resort is second to none and we left there feeling like every single employee was family to us. The genuineness was evident everywhere. Starting with the General Manager Nicolas and all the employees are the best in the business. Simone (the barber) is world class and our butler Victoria was the sweetest and did everything we requested. Alfonzzo, who was at Cabana’s was one of the most down to earth and nicest person I have ever met. I could go on and on and still not cover how great this resort was! We saw whales all day long from our room and the beach and the customer service would be hard to beat anywhere in the world! Congratulations to all involved and we can’t wait to go back!!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 6 days ago
Dear Mark1203616, On behalf of One&Only Palmilla family, I want to thank you for your feedback about your recent vacation. It’s great to see the team took fantastic care of you and your family! We can’t wait to welcoming you back home, either. Hasta pronto! kindest regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One and Only Palmilla is an oasis. We felt so pampered and welcome the entire week. Our hostess texted us after greeting so we could easily contact her if we needed anything. The two beaches were incredible. We snorkeled off the coast at Pelican Beach and relaxed at the other beach, which at times we had to ourselves. Both beaches had full service. The whales were visible from the shore everyday.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 6 days ago
Dear BethMartin8847, From the Oasis in Los Cabos, we want to thank you for sharing your thoughtful review with us. We are delighted to hear you felt pampered during your stay and we sincerely hope to have you back home as our guest before the next whale watching season! with warm regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything from the rooms, views, food, amenities, and staff were five star! My husband, 10 year old daughter, and I were pampered from start to finish. The beautiful rooms and views were awe inspiring. The spa was lovely and quiet, with my massage being absolutely perfect. The golf at La Palmilla was wonderful. Agua and Seared restaurants were delicious and the views and service were excellent. My daughter had a wonderful time at the Kids Only club and the staff were attentive and caring, while also providing wonderful activities. We will return and look forward to seeing the same warm, smiling faces from our stay!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 1 week ago
Dear Christina N, We are very pleased to know you and your family had a wonderful experience at One&Only Palmilla! The team will be very happy to receive your comments. We sincerely hope to welcoming you back in a near future for another memorable stay. with warmest regards, Sergio Pereira General Manager,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow. That pretty much sums it up in one word. I totally get it now. I had heard about a few resorts in Cabo that were top notch but had never been - and now that I have, I will come back again and again (literally already booked my next stay while at the hotel). The service is just beyond. And it feels genuine and warm at all times. Any review that says the resort is tired, I think is perhaps somebody who does not appreciate a more traditional “hacienda” style look and perhaps they want a more modern style. But it’s not like any of the furnishings and linens look tired and worn or cheap. And believe me, I am very picky about those things - I wouldn’t tolerate it, especially in a 5 star setting. It’s very telling that my friend and myself were among the only “newbies” at the resort - everyone we met and spoke to return to the resort every year, if not a few times a year. The entire staff went above and beyond and I honestly don’t even have any other comments to note. I can’t wait to come back.…
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear jaizee, I am beyond rejoiced to learn that you had such a wonderful time with us! I am grateful for your kind review, and specially for the thoughtful comments on our team. We are truly passionate about what we do, and the biggest reward for us is knowing that we have been able to make you feel pampered and relaxed. On behalf of the One&Only Palmilla family, we will waiting to welcome you back home. My kindest regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you have read Unreasonable Hospitality or Be Our Guest, you will understand what One and Only is striving for - complete satisfaction. The team here is a family and they extend that same familiarity to their guests. There may be other hotels, but there is no experience like staying at One and Only. From our personal butler Lorenzo to our floating bed waiter Pedro, the experiences you will encounter at One and Only are unlike anything, anywhere. Everyone greets you daily with their hand over their heart and you are blessed with incense as you enter the property. The vibe at One and Only is 100% why we plan to make this our top destination. Even the whales loves coming here because at One and Only, you really are family.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear Itinernaut, Our biggest passion is to bring everlasting memories to everyone who gives us the opportunity of hosting them in our oceanside paradise. I am beyond rejoiced to learn that we succeeded in our mission with you. It will be our biggest pleasure to be able to welcoming you back, and as we say in Mexico, "Mi casa es tu casa". My kindest regards, Sergio Pereira General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful property, beach was awesome even though you hear beaches are too rocky in Cabo, beautiful sunrises, awesome breakfast, staff is absolutely incredible. Everyone so nice and accommodating and your never waiting to long for anything you want. My kids who are 9, 8, and 6 had a great time. Room was awesome, our butler was so nice and helpful with anything we needed, spa was great, gym is good, breakfast lunch, and dinner were all good. I highly recommend both Agua and Cuviche.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear andylynn99, Thank you so much for this kind review. It was an absolute pleasure to host you, and we are delighted that you found One&Only Palmilla perfect for your family. Looking forward to welcoming you back home soon. Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Again same story - we visit Cabo frequently and our thing to do is explore different 5* resorts. This one is truly truly special - And of all the hotels we have stayed at (Four seasons, Waldorf, Zadun, montage, Chileno, etc) this one truly is the winner. 1. Hands down amazing service. In all key areas, checking process, room service, restaurant service. Just amazing! 2. Rooms are beautiful with art on the way. Very old school and looks beautiful. Rooms could be a little modernized but overall spacious and had everything 3. Restaurants hands down the best part of this resorts. Great food and service. Folks serving us went above and beyond to accommodate our requests. Made a special Flan (off menu) to ensure I was happy. Wow! 4. Location location and location. View is amazing and walk straight to the beach and swimmable beach again. Plus! 5. Happiness factor: 10/10. Coming back here again with the family.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear Unimonsuta, Thank you for these wonderful comments, we greatly appreciate the time you took to share this detailed review. We are thrilled to hear that you found our resort to be a perfect fit to bring your family, and we will make sure to pamper them too! On behalf of the One&Only Palmilla family, we can't wait to welcome you back home sometime soon! My kindest regards, Sergio Pereira General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best services we ever had. Wonderful staff ready to go above and beyond. Activities for the whole family. We can't wait to come back. We could see whales from our balcony non stop. Beautiful sun rise and great food.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear 351andreb, We appreciate you taking the time to give us this five-star review. We are thrilled to read about your experience and see that your visit has made us earn your loyalty. We look forward to welcoming you back soon. With kindest regards, Sergio Pereira General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,372 - $2,643 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only palmilla hotel san jose del cabo, one and only palmilla, palmilla cabo, one only cabo, la palmilla
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
174
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Claim Your ListingONE&ONLY PALMILLA - Updated 2023 Prices & Resort Reviews (Los Cabos/San Jose del Cabo)
Frequently Asked Questions about One&Only Palmilla
Which popular attractions are close to One&Only Palmilla?
Nearby attractions include Jonathan Sanchez Jewelry (4.0 miles), Cuadra San Francisco (4.3 miles), and Ivan Guaderrama Art Gallery (4.0 miles).
What are some of the property amenities at One&Only Palmilla?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at One&Only Palmilla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only Palmilla?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to One&Only Palmilla?
Conveniently located restaurants include Vela, Chambao Los Cabos, and Parole Los Cabos.
Are there opportunities to exercise at One&Only Palmilla?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does One&Only Palmilla have airport transportation?
Yes, One&Only Palmilla offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only Palmilla?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only Palmilla offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does One&Only Palmilla have any great views?
Yes, guests often enjoy the ocean view available here.