One&Only Palmilla
Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
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About
#12 of 59 hotels in San Jose del Cabo
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in authentic style. Here you’ll find unrivalled experiences and endless activities for adventure and discovery. From incredible, authentic cuisine, to unique tailored experiences, and spectacular spaces to simply be. Look forward to finely appointed accommodations and the services of an intuitive butler to ensure your stay surpasses all expectations. Let every care fall away as your surrender to total happiness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast in the room
Swimup bar
Poolside bar
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Steam room
24-hour security
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
Spanish
Location
43Car recommended
Grade: 43 out of 100
422Restaurantswithin 5 miles
117Attractionswithin 5 miles
Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
Name/address in local language
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1552Reviews126Q+A100Room tips
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While the prices are quite high, everything in Cabo seems to be getting more expensive. This property is amazing. Great staff, great options for food. Rooms are well designed and comfortable. The grounds are immaculate, beaches well prepared and cared for. Outstanding overall. We have stayed at 10 or so properties in Cabo and this ranks among the top 2 for sure!
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
I apologize for the lengthy review but our stay here made a tremendously positive impact and we feel individual praise and recognition are necessary. My first draft of this review was written on our last full day and as we reflected on what was quite possibly the most perfect vacation had at O & O Palmilla. We were sitting on the secluded, white sand beach that embraces this gorgeous property, being doted on by Alberto and Elias when right before our eyes a whale jumped in and out of the water 3 times. It was magical. I was so taken aback by the whale that my draft somehow deleted. This version is being written on our very last morning, as we listen to the waves from our Casita Suite and take in the sun light reflecting off our plunge pool. We are saddened to leave this magical place, luxurious grounds & accommodations and incomparable service. Our sadness was intensified during breakfast by Gabino at Agua. He has to be the most genuine, kind, warm, and attentive individual ever. I’d like to make clear that EVERYONE you encounter at Palmilla is phenomenal, gracious, warm and inviting; eager to make your stay perfect and exceeding all expectations. However, like most relationships there are some you hit off better than others. Gabino was one of them, as was Seesa (also at Agua during breakfast - beautiful soul). From day one, our hosts Victoria and Isaac were amazing! Victoria has the most beautiful smile. They both exude warm and positive energy and genuinely care about your needs and wants. They will make the impossible, possible. Let me put it this way, if you ask them for a unicorn with a rainbow mane, their follow-up question will be: what color horn? Gold or silver? That’s how well you will be taken care of. After you are greeted by your host (if you’re lucky enough, you’ll get team Isaac/Victoria) you will be escorted through the lush and majestic grounds of Palmilla and into your beautifully appointed room. We were left breathless with our beachfront Casita. The view is unbelievable. The temperature of the plunge pool is perfect. You are welcomed with fresh fruit and the smoothest tequila in your spacious yet cozy living area. The beds are so comfortable. My husband and can never get a good nights sleep in hotels slept like a baby all 7 nights. The cleaning service is immaculate and everyday the room smelled and looked fresh. I also loved the little surprises left at turndown - very cute and thoughtful. The bathrooms are well equipped with most everything you can need during your stay. You also have the most beautifully smelling incense that seems to also be the scent that permeates the entire resort. Dining, pool and spa were always a special experience, led by the most welcoming and gracious staff. But first, the pool! We kept ourselves at the adult only pool (next to Breeze) or the beach. Hands down these gentlemen work hard to make your lounging as comfortable as possible. You cannot go wrong with any of the pool attendants, but you’ll be in good hands with Joaquin, Efren, Elias, Javier and Alberto. As one of them once told me, in all seriousness: “anything is possible at the Palmilla…” and they lived up to that promise! If you get any of the spa treatments, do yourself a favor and ask for Edaena. She is very talented, but kind and warm. I was also blessed to have met Daniella and Heidy, spa attendants, who made my visits enjoyable. Daniella also has a very pretty smile and awesome personality- we hd our laughs and chatted quite a bit, which was very nice. AGUA: we had most our breakfasts at Agua and as already mentioned, we were blown away by Gabino and Seesa. The food was delicious but my all time favorite was the El Rancho with plenty of habañero sauce. I must also bring attention to Julian, who always made sure our coffee was hot and plenty; very sweet gentleman that was eager to please. BREEZE: Oscar!! Enough said. He had the most welcoming smile and even when we wouldn’t eat there, if he saw us he went out of his way yo say hello and chat with us a bit. Now, if you’re a Fish & Chips fan - wow!! You must try that at Breeze. SUVICHE: OH. MY. GOD!!! Hands down my favorite place. Amazing service was had from Fernando (at the lounge area); with great memory: he remembered my Woodford Reserve Old Fashioned. I was very impressed by the branded “O&O” ice cube that accompanied my old fashioned - beautiful detail. Arturo was also quite awesome and made us laugh. He was very personable and inviting and he and my husband had their inside jokes, which was very nice to see. My favorite sushi: Tuna with truffle (melt in your mouth tuna!!); and all 3 Wagyu nigiri but the Rossini is very damn tasty!!! Not enough words of praise exist to describe our wonderful stay at Palmilla. It is obvious that warmth, kindness, impeccable service, and genuine care for guests are their guiding principles. Everything about Palmilla is luxurious (and yes, you will pay for it) but it is worth every peso. Palmilla exceeded our expectations and set the bar very high.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded Jan 4, 2023
Dear sfmamaesq, It is hard to find words that the meet the level of gratitude that I have after reading this lovely review, where just the same way our team does, no detail was spared. Thank you dearly for giving us the opportunity to host while visiting Los Cabos, and for acknowledging the exceptional efforts our team does to deliver the most amazing experiences! I hope to have the pleasure of welcoming you back in the near future, and as we say in Mexico, "Mi casa es tu casa". On behalf of the One&Only Palmilla team, and specially from your hosts Isaac and Victoria, we send our most heart-felt regards and best wishes for this 2023! Kindly, Sergio Pereira General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second time at this amazing resort and it was even better than I remembered. The room, the linens, the amenities , the food, the pool - all perfect. And we were fortunate to have our own infinity pool- spectacular! But the best thing about it was the people, the service. They took care of us as if we were family. I especially want to thank the lovely Miriam and caring Cesar for the special attention they paid us. They knew what we wanted almost before we did! Highly, highly recommend this for luxury and service!
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Date of stay: May 2023
Value
Location
Service
Room Tip: Get a room with an infinity pool- it’s worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
You truly get what you pay for here. They treat you like royalty and the staff genuinely seem to love what they do. It’s service like I’ve never experienced. We felt like we were in our own little bubble and loved every minute.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 6 days ago
Dear GBMelanie23, We are pleased to receive your review and know you had an unforgettable experience at our resort. Our team is always eager to pamper our guests to create a moment of joy that will last forever! Looking forward to welcoming you back home in a near future! with warm regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful property with exceptional service and delicious food. I love the traditional architecture and style of the property and how they embrace local culture and traditions. It’s no longer less expensive than Hawaii, but I still prefer to come here when traveling from California.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear trstout7, We sincerely thank you for taking a moment to share opinion about our resort. And we are pleased to know you had a perfect getaway, and that we continue to be your destination of preference. We sincerely hope that you come back soon to continue experiencing the culture and traditions that Mexico has to offer. With warmest regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the nicest hotel I've ever stayed at. Tremendous service and attention to detail mixed with impeccable views, fantastic rooms, delicious food and amenities that exceed expectations. We will be back!
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear blake t, Thank you for writting this review. We love to receive our guests' feedback and we are honored to know we are now a special place for you. We will be pleased to welcoming you back in a near future! with kindest regards, Sergio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is amazing. We traveled from the UK for 9 nights in April with our 2 young children. Since traveling post covid we have found service at other hotels around the world has diminished dramatically. Well this is definitely not the case at the Palmilla. Of course the surroundings of the hotel/ rooms are lovely but what makes it so amazing are the staff! The service was 10/10. Especially on the beach and pool area, Alfonso looked after us so well! A lot of luxury hotels will say the have ‘butler service’ but it doesn’t really materialize. In this hotel it is actually 121 service looking after you from 9am-9pm every day. Ivan our host was amazing! He could not do enough for us. We had the best time and will definitely be back! *tip for family’s traveling with young children- request a room with a bath in. Our room didn’t have a bath- the hotel did provide a small travel bath but wasn’t really ideal for 9 nights traveling with a 1 and 4 year old.…
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Request a room with a bathtub.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear hannahtravel123, Thank you very much for your thoughtful review and the recognition of our passionate team. It's wonderful to see that Alfonso, Iván and the One&Only Palmilla team took great care of you and your children. We will make sure to offer a room with a bathtub on your next trip for you and your family to be more comfortable, thank you for letting us know. We truly look forward to welcoming you back in a near future. with warmest regards, Sergio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at villa one was the most accommodating, anticipatory, friendly, and professional staff I’ve ever encountered. Our stay with all accommodations would not have been the same without them. Such a beautiful place to be with the best service!
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 3 weeks ago
Dear courtneymbecerra, Thank you for recognizing the commitment of our passionate team members, and thank you for taking a moment of your day to send us your review. We truly look forward to welcoming you back to another amazing trip very soon! kindest regards, Sergio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is by far the best property and best location in Cabo. Quiet, clean, swimmable beach, beautiful pools, excellent food and service. We never felt as if the hotel was crowded, there was plenty of room at the pool and we were able to make spa appointments fairly easily. The rooms are very clean, quiet and comfortable. We were able to fully relax and the hotel did a great job of anticipating our needs. We will definitely be coming back.
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 3 weeks ago
Dear EG194040, Your comments are highly appreciated. We love to hear our guests have memorable experiences every day at One&Only Palmilla! Please visit us on your next trip to Los Cabos, we will be pleased to have you back as our valued guest. warm regards, Sergio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel in general was good. The food was average at best and exceptionally expensive along with a wine list that had a huge mark up. For a 5 star hotel the on arrival fruit basket in the room remained for 1 week with the staff removing the moody pies re on a daily basis , the last day one apple remained in a bowl. Not a bottle of wine,a cookie nothing. The pool service was very good and attentive. Overall OK but not of a standard that is provided by its competitors.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded Apr 18, 2023
Dear petergT5320YW, It was a pleasure having you as our guest. We greatly appreciated your constructive review. Our valued clients’ feedback is essential in our effort to offer the best quality of service and features. We thank you for your loyalty and look forward to welcoming you soon. We’ll do our utmost to reverse the impressions you had during your recent visit. Kind regards, Sergio Pereira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,140 - $1,909 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only palmilla hotel san jose del cabo, one and only palmilla, palmilla cabo, one only cabo, la palmilla
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
174
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Claim Your ListingONE&ONLY PALMILLA - Updated 2023 Prices & Resort Reviews (Los Cabos/San Jose del Cabo)
Frequently Asked Questions about One&Only Palmilla
Which popular attractions are close to One&Only Palmilla?
Nearby attractions include Jonathan Sanchez Jewelry (4.0 miles), Cuadra San Francisco (4.3 miles), and Ivan Guaderrama Art Gallery (4.0 miles).
What are some of the property amenities at One&Only Palmilla?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at One&Only Palmilla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only Palmilla?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to One&Only Palmilla?
Conveniently located restaurants include Vela, Chambao Los Cabos, and Cafe Al Cabo.
Are there opportunities to exercise at One&Only Palmilla?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does One&Only Palmilla have airport transportation?
Yes, One&Only Palmilla offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only Palmilla?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only Palmilla offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does One&Only Palmilla have any great views?
Yes, guests often enjoy the ocean view available here.