Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
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Hotel direct offer!Discover Palmilla
$1,520
Free cancellation until 07/03/22
$1,520
Free cancellation until 07/03/22
$1,824
$1,374
Booking.com$1,520
Hotels.com$1,520
travelup.com$1,824
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What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 60 in San Jose del Cabo
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in authentic style. Here you’ll find unrivalled experiences and endless activities for adventure and discovery. From incredible, authentic cuisine, to unique tailored experiences, and spectacular spaces to simply be. Look forward to finely appointed accommodations and the services of an intuitive butler to ensure your stay surpasses all expectations. Let every care fall away as your surrender to total happiness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast in the room
Swimup bar
Poolside bar
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
Spanish
Location
Full view
42Car recommended
Grade: 42 out of 100
419Restaurantswithin 5 miles
115Attractionswithin 5 miles
Contact
Kilometro 7.5 Carretera Transpeninsular, San Jose del Cabo 23400 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $18/day
1415Reviews123Q+A100Room tips
Reviews
Traveler rating
- 1,207
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Popular mentions
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Most Recent
Wow! This resort and it’s staff are one of a kind. The grounds, food, rooms, beach, and especially staff and service were truly unforgettable. As an example: my phone fell from my chair to the floor and a staff member quickly retrieved my phone inches from my feet. The trees and flowers all over the grounds are a paradise in a desert. The in-room food that showed up throughout our visit and the routine room cleaning and service was exceptional.
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Review collected in partnership with this hotel
Date of stay: January 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
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Helpful
Hotel's Favorite
I very rarely write reviews however, I left in this case it was so necessary. My husband & I just returned from a 4 day trip to the One & Only Palmilla. Everything about this resort is perfect. We left our kids at home but saw lots of families here and we cannot wait to return with our boys. The hotel is beautiful it feels more like a home than a hotel. The grounds are breathtaking & most of all the staff. They are an absolute credit to the hotel. They will do everything they can to make the stay perfect. I would say this hotel is perfect for couples, families, generational trips. It really has everything to offer
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded Apr 30, 2022
Dear Annamarie1980, Thank you for sharing your experience with us. One&Only Palmilla Resort has a beautiful history and we've witnessed many generations of families throughout the years. We hope to have the honor to welcoming you back and continue to create many everlasting memories to you and your husband. Hasta pronto! Sergio Pereira General Manager warmest regards, Sergio Pereira General Manager
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We must say that One&Only is the best resort we have ever traveled to, not only for the amenities but for the services and kindness and how amazing you are treated at every step. You feel at home and part of a family, making it challenging when the day of departure arrives. We will be back.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 5 days ago
Dear FrancescRDuncan, We are absolutely thrilled to know how welcomed and special you felt during your recent stay with us. From our One&Only Palmilla family to yours, know that we can't wait to welcoming you back home. It truly has been our greatest honor to host you while visiting Los Cabos. ¡Hasta Pronto! Sergio Pereira General Manager
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One and Only Palmilla has the finest staff service. Everyone is friendly & is 100% dedicated to assuring that you enjoy every moment of this first class facility. Great pools, beautiful rooms and grounds and rooms, food and wine all for guests happy.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 6 days ago
Dear Sandra S, I truly appreciate the time taken to write this 5-star review about our resort and your recent experience. On behalf of our One&Only Palmilla team, know that it was an honor to have the chance of hosting you while visiting Los Cabos, and we hope to have the opportunity to welcome you back home sometime soon. Warm regards, Sergio Pereira General Manager
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This was a truly amazing trip in every way. This is a lovely property and worth it's status as one of the best hotels around. The hotel gets 5 Stars. However, the staff gets 6 Stars! They really made the trip for us. From our Personal Hosts Paula and Diego who literally checked in 2x a day to see if there was anything they could do for us and who surprised us with roses, wine and chocolates in our room for our Anniversary, to the Pool staff who refreshed our lounge chairs, refreshed the ice bucket and free water all day, and jumped to shift the umbrellas if they needed moving. I never felt like anyone had their hand out like they do at other "stuffy" high end hotels (I mean you Ritz). Everyone really seemed honestly thrilled to be there and love their jobs and wanted to help in any way possible. We will be back.…
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Date of stay: June 2022
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 1 week ago
Dear jeremygl1440TP, Greetings from sunny Cabo! Thank you for this outstanding review. It was truly an honor to host you during your anniversary, and we could not be more humbled that you chose to spend it with us. On behalf of the entire One&Only Palmilla family, we offer our most heartfelt congratulations. Your opinion means the world to us, and we are so happy we could serve you in the true Palmilla fashion. We sincerely hope to have the opportunity to welcome you back home on a future visit to Los Cabos. ¡Hasta Pronto! Sergio Pereira General Manager
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We have stayed at this resort many times and recently spent three nights in a one bedroom suite. We were glad to be back in the property. It was great, but there are some areas where they have kinks. The good The location is truly the best. It’s on the best beach in Cabo and every room has an amazing view. The beach is sometimes like a giant swimming pool aquarium. In June the rays jump and there are so many fish - it’s awesome. The beach chairs are also great and there are plenty of them. There are many awesome staff, some of whom remembered us from previous visits, which was very special. Agua is great. The kinks Prior to arrival, I had to email guest services twice to receive a response about booking transport. No one responded to my first email. Upon arrival, our room did not have conditioner. No one brought until until turn down service. I needed it when I asked (before dinner, after I’d been swimming in the ocean), which is why I asked multiple times. The hours at the gym (at the time of our visit) were from 7am to 7pm. This is not at all competitive with similar properties. I was super annoyed when I got to the gym at 630 to find it locked. Like, what the heck? Why would the gym not be open at 6am? Housekeeping seemed to have thrown out my razor, which was in the shower. Again, not a big deal and I’m sure it was a mistake but really annoying as the hotel razors are horrid. I asked about it and was told they’d look into it for me. There was no follow up. The food at agua is great but unfortunately that’s the only place we ate. I’m not sure why they still have two indoor restaurants (one of which is a steakhouse). Who wants that? Overall it’s still a great property but it feels like it’s lost its mojo a bit. We visited similar properties with swimmable beaches during the pandemic and they didn’t have kinks. Those properties are also great. I’d consider staying at the Palmilla again, but I’d say it’s perhaps not my first choice anymore. I think we’ve maybe stayed there 11 or so times and it just feels like other places have gotten better (or opened ) and this one needs to modernize a bit. It feels very old school and sometimes that’s annoying. It’s particularly annoying as it relates to response times, which are better at the other properties with swimmable beaches. Last note that I wish they’d transition away from plastic bottles.…
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 1 week ago
Dear Plantriptoday, Thank you for sharing your impressions of our hotel. Your comments are fully acknowledged and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. I sincerely hope that we will have the pleasure of welcoming you back at One&Only Palmilla in the near future. Very sincerely yours, Sergio Pereira General Manager
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Truly the most beautiful and customer centric resort in Mexico. The people employed at this resort make the experience one of a kind. Outstanding Service. This is our second visit to Palmilla, and it will not be our last!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 1 week ago
Dear tarareilly2022, We sincerely appreciate that you have taken the time to post this kind review. On behalf of our One&Only Palmilla team, please know that we'd be humbled to become your resort of choice while visiting Los Cabos. ¡Hasta pronto! Sergio Pereira General Manager
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My husband and I have stayed at many resorts of this caliber, and this is BY FAR the best service and hospitality we've ever experienced. Literally did not have a single interaction over the course of a full week that wasn't above and beyond. The location is unbeatable, the spa was the best one I've been to, great food and drink...the list goes on and on. It's very expensive at the hotel, that's literally the only thing, but honestly, I know why! There is no where quite like this place. We can't wait to come back!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear BSNY86, It truly humbles us to know you had such an enjoyable vacation, in the way that you described it. I sincerely thank your for sharing your experience on this 5- star review, and specially for the mention on our staff. We hope to have the opportunity to welcome you back home sometime soon. ¡Hasta pronto! Sergio Pereira General Manager
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Gray facilities amazing staff but terrible over priced food. Resort charges for tap water and is extremely distasteful. Staff was extremely friendly room was extremely clean with a lot of attention to detail
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 1 week ago
Dear 987sam55, Thank you for sharing your impressions of our hotel. Your comments are fully acknowledged, and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. I sincerely hope that we will have the pleasure of welcoming you back at One&Only Palmilla in the near future. Very sincerely yours, Sergio Pereira General Manager
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Our favorite place in Palmila . Beginning of June is amazing weather and warm and quite ocean . One and Only is the best place to relax, service and facilities are top notch . Stuff is very knowledgeable and polite. Highly recommend to spend at least 3-4 nights there . Incredible breakfast, rooms , views , surroundings. We are great full for their hospitality. Very personal approach. We will be back
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from OneandOnly Palmilla Management , Owner at One&Only Palmilla
Responded 2 weeks ago
Dear rigajuly, We are delighted to know that you were able to unwind and relax during your stay with us. We sincerely thank your for taking the time to share your experience on this kind review. Know that the One&Only Palmilla family would be honoured to host you again, on a future visit to Los Cabos. Warm regards, Sergio Pereira General Manager
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PRICE RANGE
$1,374 - $2,195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only palmilla hotel san jose del cabo, one and only palmilla, palmilla cabo, one only cabo, la palmilla
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
173
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Claim Your Listing Frequently Asked Questions about One&Only Palmilla
Which popular attractions are close to One&Only Palmilla?
Nearby attractions include Jonathan Sanchez Jewelry (4.0 miles), Cuadra San Francisco (4.3 miles), and Ivan Guaderrama Art Gallery (4.0 miles).
What are some of the property amenities at One&Only Palmilla?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at One&Only Palmilla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only Palmilla?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to One&Only Palmilla?
Conveniently located restaurants include Vela, Spicy tuna, and Lolita Cafe.
Are there opportunities to exercise at One&Only Palmilla?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does One&Only Palmilla have airport transportation?
Yes, One&Only Palmilla offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only Palmilla?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only Palmilla offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does One&Only Palmilla have any great views?
Yes, guests often enjoy the ocean view available here.