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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Loved this hotel. Only downside is unable to use the beautiful beach due to the rocks and strong waves. You need to drive to other nearby beaches.
The pools at the Hotel are excellent and there are more than 3 in total (2 adult and...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Travellover2500
Response from WLCExecutiveOffice, Executive Office at The Westin Los Cabos Resort Villas & SpaResponded 3 days ago
Thank you very much for sharing your wonderful experience at The Westin Los Cabos Resort Villas and Spa!
We strive to provide our guests with a memorable and enjoyable experience from the beginning until the end and we are very pleased to read that we...More
I stayed at the Westin Los Cabos from May 6-12, 2018 on my first trip to Los Cabos. I didn't know what to expect of the locale or the resort, but I was pleased with both. The resort is situated in the middle of the...More
1 Thank Antionette_2018
Response from WLCExecutiveOffice, Executive Office at The Westin Los Cabos Resort Villas & SpaResponded 3 days ago
Thank you for sharing your thoughts regarding your stay at The Westin Los Cabos Resort Villas & Spa!
We are very glad to hear that you had a great stay at our property. Our commitment is that our guests relax and enjoy our ocean front...More
My overall stay at the Westin was good and I'll be back in the future. All the stay was upbeat and engaging, willing to help with your every need. Fun activities where planned daily poolside. I can not thank Adrian, Sergeo, and Jose enough. Maybe...More
Thank Collin P
Response from WLCExecutiveOffice, Executive Office at The Westin Los Cabos Resort Villas & SpaResponded 3 days ago
Dear Collin,
Thank you for taking the time to share your last experience at The Westin Los Cabos Resort Villas and Spa!
It is important for us to provide the highest level of friendly and courteous service, and we are very pleased to read that...More
Unlike other guests that reported being upgraded to a two bedroom suite, we had a time share exchange to a two bedroom suite (sleeps 4 privately, or 6 total) and that is exactly what we got. However, this was the smallest two bedroom suite I...More
3 Thank jptravels2
Response from WLCExecutiveOffice, Executive Office at The Westin Los Cabos Resort Villas & SpaResponded yesterday
Thank you for sharing your recent experience at The Westin Los Cabos Resort Villas and Spa!
On behalf of the entire staff, we would like to apologize that your stay was not up to your customary expectations. We take our guests feedback very seriously and...More
We’ve been coming to Cabo for years and always stay at Hilton. This was first time staying other than Hilton but we had a good offer so gave it try. It’s good location. I recommend to get rent a car as it will cost you...More
1 Thank YNChicago
Response from WLCExecutiveOffice, Executive Office at The Westin Los Cabos Resort Villas & SpaResponded 4 days ago
Thank you very for sharing your experience at The Westin Los Cabos Resort Villas and Spa!
We appreciate your kind words regarding the customer service delivered by our staff but at the same time . We would like to offer you a sincere apology for...More
Response from mikemoheng | Reviewed this property |
Hi I never did try to have groceries delivered. It sounds like a good idea. You could also just take the local bus to take you to the market. They go past the hotel every 15 min. You just need the hotel to take you up to the... More
Hi I never did try to have groceries delivered. It sounds like a good idea. You could also just take the local bus to take you to the market. They go past the hotel every 15 min. You just need the hotel to take you up to the main road then call them to pick you up when your back.
