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The Westin Los Cabos Resort Villas & Spa

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Carretera Transpeninsular Km 22.5 Los Cabos, San Jose del Cabo 23400 Mexico
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What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Los Cabos Resort Villas & Spa
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 59 hotels in San Jose del Cabo
Travelers' Choice
Where the rugged desert meets the Pacific Ocean and the Sea of Cortes lies The Westin Los Cabos Resort Villas & Spa, Los Cabos. Designed to celebrate El Arco in Cabo San Lucas this multi-level Los Cabos, Mexico wellness hotel and resort graces the natural hillside down to the intensely blue Sea of Cortes. Awaiting your arrival are 223 luxurious ocean-view studio, one and two-bedroom villas featuring kitchenettes, living/dining area, the Westin signature Heavenly Bed® and furnished balconies; this includes a Presidential suite with private Jacuzzi. Spa Otami, our full-service spa includes the newly renovated WestinWORKOUT® Gym, a private sandy beach, three freeform swimming pools and the Westin Kids Club. Fun is guaranteed with two tennis courts, six championship golf courses nearby, and outdoor activities such as snorkeling, sunset cruises and more. Choose from six distinctive restaurants, from the casual setting and fare of Coralline, La Cantina Sports Bar and Cocina Casera to the fine dining of El Ciruelo.
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Carretera Transpeninsular Km 22.5 Los Cabos, San Jose del Cabo 23400 Mexico
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Los Cabos Airport12 miSee all flights
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1702Reviews193Q+A100Room tips
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Lisa G wrote a review Sep 12
2 contributions7 helpful votes
Worst vacation ever. We are 3 Star Elite Vistana Owners and Bonvoy Titanium Elite and were treated absolutely terribly. There was no concierge available to tell us anything. We didn’t even receive a property map and were lost on the massive property most of the time. We were given a terrible room location overlooking another property despite a 6 month advance request for ocean view in West Tower. Other people we met booked a week prior on Expedia and received far superior ocean view room locations in the West Tower. 1 of the bathrooms in our Villa had a broken shower door so 4 people had to share 1 bathroom. Toilet was running. The front door was missing the seal and water/mud seeped into our room. Every promise made by the front desk was broken. The front desk people say they would talk to the manager who never came out of the back room and clearly didn’t care anyway. They said they’d move our room and we checked in twice a day for 3 days and they kept saying it “wasn’t ready” yet. We finally just checked out early and went home. I will never go back there again and am seriously considering selling my Vistana ownership because our entire family vacation was ruined. What a waste of airfare and a big disappointment for all especially after staying home for 2 years due to COVID.
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: Don’t stay here.
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Response from Marriott Vacations Worldwide, Other at The Westin Los Cabos Resort Villas & Spa
Responded 2 days ago
Hi, Lisa. Thank you for taking the time to leave a review. We are saddened to learn of the situation described - this is not what we strive for our Owners or guests to experience. If you would like to discuss your stay further, please contact our Customer Advocacy team at 1-800-860-9384. A Customer Advocacy Manager would be happy to address these concerns with you. We pride ourselves on providing an excellent vacation experience, and hope that we can earn your business back so you can experience the trip you intended to in the first place.
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Peprmint Patti wrote a review Sep 10
9 contributions2 helpful votes
Most people go to resorts to kick back and relax but then there are the few examples that just wanna have fun!!! This resort had activities throughout the day starting with morning yoga, strengthening and water aerobics. At 2 starts bingo, along with a Spanish lesson with our numbers….lol 3 oclock is considered Happy Hour to get your ‘drink on’ because at 4pm is ‘Crazy Hour’…. Fun games… fitness challenges, swimming under water the furthest on 1 breath, music & movie trivia to belly flop competition… Our activities gurus, Mauricio, Zac and Claudia made our stay here quite memorable and fun!!! Kudos to the whole team!!! Friendships were formed because of their genuine compassion to their guest…..or family I should say!!! Uncle Rum & Ms Margarita will be back!!!
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at The Westin Los Cabos Resort Villas & Spa
Responded 2 days ago
Hi Patti, thank you for sharing your 5-star review. We are glad you had a great time and enjoyed many of the fun activities we offer. We are pleased to hear about the Friendships formed. Thank you for the shoutouts for Mauricio, Zac, and Claudia. We hope to host you again, soon!
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Pearse B wrote a review Sep 6
1 contribution
+1
We absolutely loved our experience at the Westin in Los Cabos and have only good things to say. The hospitality and service was tremendous!! Mario Navarrete and Victor Pompa offered 5 star service. Thank you both so much for making our honeymoon memorable!
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from Marriott Vacations Worldwide, Other at The Westin Los Cabos Resort Villas & Spa
Responded 2 days ago
Hi Pearse, it was our pleasure hosting you both for the very special association of your honeymoon! We are thrilled to hear about your 5-star stay and hope to have you back for another memorable vacation in the future.
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Rebecca O wrote a review Aug 2021
1 contribution
Our family of 4 had a dream vacation at the the Westin Los Cabos! Breathtaking views, excellent customer service, and delicious dining. Our family had the best time in the wrap around infinity pool overlooking the beach without a care in the world! Carla, Leo and Frankie with the Westin entertainment staff are super sweet, friendly and made us feel right at home. The property is immaculate with lush landscaping and the rooms were very comfortable. Looking forward to booking at the Westin Los Cabos again!
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Date of stay: August 2021
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Room Tip: make sure to request a room with a beautiful ocean view
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Abby wrote a review Aug 2021
1 contribution
Had a great time at this resort and got to know a lot o the pool staff. Huge shoutout to Isaac, Mauricio, Leo, Claudia, and the other Isaac! Super friendly staff here. They all remembered our names and would greet us each morning when we came down to the pool. They were also super inviting when it came to the activities. I personally had a lot of fun beating Leo and Isaac in ping pong every morning. They made our week so much fun that it was even more sad to leave than we anticipated!
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Date of stay: August 2021
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LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
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Frequently Asked Questions about The Westin Los Cabos Resort Villas & Spa
Which popular attractions are close to The Westin Los Cabos Resort Villas & Spa?
Nearby attractions include Alfredo Ginocchio Gallery (0.7 miles).
What are some of the property amenities at The Westin Los Cabos Resort Villas & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Los Cabos Resort Villas & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Los Cabos Resort Villas & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Los Cabos Resort Villas & Spa?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Westin Los Cabos Resort Villas & Spa?
Conveniently located restaurants include Pan Di Bacco Merkado, El Merkado, and Carbon Cabron.
Are there opportunities to exercise at The Westin Los Cabos Resort Villas & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Westin Los Cabos Resort Villas & Spa have an airport shuttle?
Yes, The Westin Los Cabos Resort Villas & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Los Cabos Resort Villas & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Los Cabos Resort Villas & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Los Cabos Resort Villas & Spa?
The staff speaks multiple languages, including English and Spanish.