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Solaz, a Luxury Collection Resort, Los Cabos

KM 18.5 Carretera Transpeninsular CSL-SJC Access B Cabo Real, San Jose del Cabo 23405 Mexico
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Traveler (935)
Room & Suite (169)
Pool & Beach (141)

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About

#16 of 62 hotels in San Jose del Cabo
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
To appreciate Solaz a Luxury Collection Resort, Los Cabos, is to appreciate the rich history, traditions and natural wonders that are indigenous to Baja. The newest resort in the Luxury Collection, Solaz is a 33 acre masterpiece in design. A contemporary cascading sculpture that connects the awe-inspiring desert with the vibrant blue waters of the Sea of Cortez.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Full body massage
Head massage
Makeup services
Massage
Salon
Steam room
Waxing services
24-hour security
Concierge
Currency exchange
Gift shop
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Charming
Languages Spoken
English, Spanish
Hotel links
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Location

44Car recommended
Grade: 44 out of 100
20Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
See what other travelers are saying
  • NVS
    Temecula, California16 contributions
    An elegant resort that wraps you in luxury
    This is an amazing place. We are experienced timeshare owners and this is our most favourite resort. We look forward to going every year. We usually invite friends or family to share our experience. The two bedroom Presidential or the Three bedroom Imperial suites are spacious, luxurious and, offer all the amenities you need. We usually buy groceries (we recommend Fresko) and make breakfasts and lunches. The suites have both drip coffee maker and Nespresso machine. The Nespresso pods they supply is limited and so it is best if you buy pods before you get there. The kitchen utensils are more than adequate and the staff is really obliging if you need extra glasses (for example we wanted Champagne flutes and they supplied them right away). In this trip, we found that they did not stock shampoos and soaps everyday, but got it to us when we asked. The restaurants and bars are fabulous and they have specials several times every week. They are a bit expensive (drinks are about $11 per glass during non-happy hour). The resort is not crowded, which may put some people off who expect a lively atmosphere. I recommend highly visiting their museum and the spa. Every staff member was extremely responsive (we really liked Omar, the pool side manager). The pools are all heated. The pool bars tend to be a bit slow and we had to teach them how to make some drinks, but they were obliging. There is enough stuff for kids, including horse back riding and kiddie day care center, but the place is not specially meant for kids. Hacienda del Mar, a sister property, is more kid oriented. And if you are interested in ownership, we highly recommend talking to Juan Manuel (he goes by Fish). He is knowledgeable about local life (you have to be careful though because he is part Canadian).
    Dear narasis2019, Thank you for taking the time to share with us your enchanting review. We are inspired to know you had a memorable stay at Solaz, Luxury Collection Resort Los Cabos and Solaz Signature Suites. On behalf of Solaz Los Cabos, we hope we can host you again soon.
    Written September 22, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Written January 26, 2020
  • ShanghaiPatty
    Singapore, Singapore150 contributions
    Cabo Luxury Beachfront Style
    I stayed at Solaz for five days following a trip with friends to Mexico. It was pure luxury from the rooms to the service and the F&B.The staff were exceptional and they went out of their way to ensure everything ran smoothly. From our pickup at the airport to our departure all our needs were taken care of. As we were on vacation we took majority of our meals poolside and enjoyed the bar and light and fresh cuisine. The rooms were stylish and very Baja inspired, with all amenities and as we had a villa's a plunge pool and native garden and balcony. Furnishings and fixtures inside the rooms were all high quality and also in tune with the environment. Location of the hotel enabled us to have good access in and out of town and also to go to dinners are various other locations close by. The beach access is bliss!
    Dear ShanghaiPatty. Thank you for taking the time to share with us your enchanting review. We are inspired to know you had a memorable stay at Solaz, Luxury Collection Resort Los Cabos from the emblematic accommodations to the authentic cuisine our venues offer. On behalf of Solaz Los Cabos, we hope we can captivate you again soon.
    Written September 17, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: June 2019
    Written May 17, 2020
  • JZ25
    Beverly Hills, California97 contributions
    World class 5 star hotel
    Spent 5 great night at the Solaz and was really blown away by not only the beauty of the hotel itself but the level of care and dedication of the staff. I am a Marriott Bonvoy titanium elite member and stay in hotels at least 50 nights a year, so trust me I’ve seen the good and the bad and these guys really have their act together. From when you first arrive to the stunning view of the lobby the staff is so warm and welcoming. Yes, hospitality is known to be great in Mexican resorts, but this being my 8th time to Cabo and first at this resort, I’ve never experienced anything like it. We were immediately assigned a butler/ concierge (ours was Cesar) and then to the contactless check in. I stayed during the corona crisis and I thought the hotel did everything in their power to on one hand be extremely diligent on safety but also not being obtrusive about it. They were also mandated to only be at 40% occupancy during the pandemic and even though the resort is expansive you never felt crowded in any way. As an elite member we were upgraded to an amazing one bedroom ocean view suite with plunge pool in our backyard. The room itself was very thought out, tech oriented and we felt at home in it. The grounds of the hotel are immaculately kept and we spent a lot of time at the main infinity pool and beach. We did swim in the ocean a bit, but depending on the day and time it can be challenging and would suggest that you be cautious of it. Again, all the staff at the pool was very attentive but not over bearing in any way. By day two they pretty much all remembered our names. We were given free breakfast as our Bonvoy amenity and were very pleased by it. One highlight of the trip was my son and I went fishing our first day and brought it back to the hotel to be prepared. We handed it off Cesar when we got back and he handled everything. They asked us a bunch of questions on what food we liked and how we wanted it to be prepared and if we had any allergies. I’m not just saying this because we caught the fish, but it may have been some of the best food I ever had. The Chef at Mako (where we ate it) was amazing. He personally came out multiple times to explain what he prepared and was genuinely concerned about our feedback. I was beyond impressed not only by the food but the quality of care and service. We had caught a few different types of fish and he served us 6 different varieties. I would highly suggest eating at Mako not only is the view beautiful being right off the sand but from wait staff to chef extremely professional and thoughtful. Again want to say thank you to Cesar for handling every request we had from booking restaurant reservations, excursions, getting our car ready and asking us if we needed the room cleaned even when we forgot to turn the privacy button off. The communication being super easy all through text. Highly recommend this hotel. Will definitely be my go to every time I’m back in Cabo.
    Dear JZ25. Thank you for taking the time to share with us your gratifying review. It is enlightening to know you had a memorable stay at Solaz, Luxury Collection Resort, Los Cabos mainly due the unmatched service our associates provide, specially from Cesar and from our custom cuisine at Mako. On behalf of Solaz Los Cabos, we hope we can captivate you again soon.
    Written September 17, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: August 2020
    Traveled with family
    Written August 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacqueline P wrote a review Sep 11
1 contribution
From the moment we go to the property we received immaculate service from the butlers, customer service, room service, bartenders! Property is gorgeous, rooms were clean and received cleaning 2x a day. Would recommend for sure!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solaz a Luxury Collection Resort Los Cabos, Marketing at Solaz, a Luxury Collection Resort, Los Cabos
Responded 2 weeks ago
Dear jacquelinepA114SN, Thank you for taking the time to share your recent experience at Solaz, A Luxury Collection Resort Los Cabos with us. We were very pleased to meet you and learn how much you enjoyed your stay with us, and I would like to thank you for letting me know how impressed you were with the service you received from our Artisans Butlers, Room Service, Bartenders and all Solaz Team your kind comments are greatly appreciated. Customer care is amongst our highest priorities, and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for being a value Guest and we hope to serve you again whenever your travels bring you back to Cabo San Lucas. Solaz, A Luxury Collection Resort Los Cabos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trinitee0971 wrote a review Sep 9
54 contributions82 helpful votes
+1
I had an absolutely amazing experience celebrating the last part of my birthday at Solaz. I would definitely stay here again. The room had a phenomenal view of the ocean and everything was up to date. I loved the convenience of not having door tags and being able to press a button for privacy. The blinds were automated, making it easy to open and close them. The room also had a ceiling fan with 9 levels, which was a nice feature. The grounds of the hotel were impeccably maintained and the variety of trees and plants was fascinating. Being a Marriott member, I enjoyed a free buffet breakfast that included bacon, sausages, eggs, and a selection of fruits, bread, pastries, and cereal. I didn't need to order anything else for breakfast. As for dining, I tried the vegetarian spot and had a delicious veggie burger with chips and potato fries. I also dined at Mako, the seafood restaurant, and highly recommend asking for the “bug” fan as the flies can be relentless. The gym at Solaz was a standout for me. Equipped with Technogym equipment, it was open 24/7, which was a rare and convenient feature for a resort. As a solo traveler, I felt completely safe walking to the gym even during early mornings when it was still dark outside. Overall, I absolutely loved my stay at Solaz and I can't wait to return.
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Date of stay: September 2023Trip type: Traveled solo
Room Tip: I arrived on a Tuesday and left on a Friday. I avoided heavy crowds.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solaz a Luxury Collection Resort Los Cabos, Marketing at Solaz, a Luxury Collection Resort, Los Cabos
Responded 2 weeks ago
Dear Trinitee0971, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Solaz, A Luxury Collection Resort Los Cabos! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most of you! Your feedback has been shared with all Solaz Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Solaz, a Luxury Collection Resort, Los Cabos.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sophia R wrote a review Sep 3
1 contribution
+1
Josue and Raul are the absolute best. The room was excellent, swimmable beach too which is rare for Cabo. This was an amazing trip! :) Beautiful location. Add the coconut shrimp to the menu pleaseeeee!!!
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solaz a Luxury Collection Resort Los Cabos, Marketing at Solaz, a Luxury Collection Resort, Los Cabos
Responded 3 weeks ago
Dear13159XBsophiar, Thank you so much for your recent stay at Solaz, a Luxury Collection Resort Los Cabos! I was very pleased to meet you and learn how much you enjoyed your stay with us, and I would like to thank you for letting me know how impressed you were with the service you received from Raul, Josue and all Solaz Team your kind comments are greatly appreciated. Customer care is amongst our highest priorities, and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for being a value member and we hope to serve you again whenever your travels bring you back to Cabo San Lucas. Warm Regards Solaz, A Luxury Collection Resort Los Cabos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelingLevins wrote a review Aug 2023
Calabasas, California2 contributions1 helpful vote
Solaz is one of our favorite hotels and I can't say enough about the staff and the quality of their service. We have stayed at numerous 5-star hotels around the world but, for the price, I haven't found anything that comes close. You are assigned a personal butler when you check in, who can take care of all of your on-site needs as well as plan excursions for you, make reservations, arrange for drivers, etc. Our butler, Abraham, was so incredible. He made our visit with 3 other couples, an extraordinary experience. One couple was celebrating an anniversary and Abraham actually called two restaurants where he booked reservations for us and requested that they give our party a special celebration for this occasion.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The food and drinks are a bit expensive. Be prepared!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Melisa Cornejo, Guest Services / Front Office at Solaz, a Luxury Collection Resort, Los Cabos
Responded 5 weeks ago
Dear TravelingLevins, I want to thank you for sharing about your recent stay at Solaz a Luxury Collection Resort Los Cabos, on behalf of the entire hotel team Your feedback has been shared with Solaz team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. It is very important for us to get feedback from our guests in order to continue improving their experiences. I will send your regards to Abraham Thank you and we hope to serve you again whenever your travels bring you back to our city. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jet665762 wrote a review Aug 2023
3 contributions3 helpful votes
The worst Marriott hotel that I have visited from more than 100 hotels visited in a year. I am a Marriott Titanium member and the front desk agent was not professional and the General Manager, Giuliana Torres, did not respond my email when I complained about an issue regarding my reservation. I do not recommend this hotel, it is a beautiful location but the front desk personal is not trained for good customer service….👎
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Date of stay: August 2023
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Melisa Cornejo, Guest Services / Front Office at Solaz, a Luxury Collection Resort, Los Cabos
Responded Aug 16, 2023
Dear Jet665762, Allow me to thank you for choosing Solaz a Luxury Collection Resort on your most recent visit to Los Cabos. I have contacted the Front Office Manager who has sent me a detailed report regarding your stay with us. I regret that we did not meet your expectations on your recent visit to our property and if this is the case, we will take corrective action. Solaz, a Luxury Collection Resort Loa Cabos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bella S wrote a review Aug 2023
1 contribution
Solaz was one of the BEST hotels my friends and I have stayed at. From the airport service, to breakfast, to the warm welcomes with drinks, to even the goodbyes. The butler service was superb, if you can request them you must get Raul Palafox and Oliver Estrada. There was nothing that wasn’t fabulous about this trip. Will be returning soon!
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melisa Cornejo, Guest Services / Front Office at Solaz, a Luxury Collection Resort, Los Cabos
Responded Aug 9, 2023
Dear Storyteller748832, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Solaz a Luxury Collection Resort Los Cabos. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most of you! Your feedback has been shared with Solaz team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Thank you and we hope to serve you again whenever your travels bring you back to our city. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ebonie P wrote a review Aug 2023
Miami, Florida24 contributions18 helpful votes
+1
Overall Experience: I would absolutely come back to this hotel with no hesitation. The ambiance of the resort upon arrival is top-tier. They have staff around every corner willing to assist any way they can. When we arrived, we were given cold hand towels that smelled of eucalyptus (or it could’ve been lavender). This was welcomed since sun was brutal. We were then walked to the check-in area and asked to have a seat. The concierge then brought us mini welcome drinks which were absolutely delicious and refreshing. Its their Green Basil mocktail that can be ordered at one of the restaurants, Mako. Check-in was a breeze. The bellboys took our luggage up to our room while we were checking in. This is a service is customary. The resort itself is in a great location in my opinion, between towns. Its located in the tourist corridor, between Cabo San Lucas and San Jose del Cabo. Its not in a walkable area, but you can take a car to get anywhere you want whether Uber or taxis. The concierge is willing to reserve your rides for you. The Resort: The resort is huge. Staff can take you around in golf carts, so you don’t have to walk the entire way. There are multiple pools. In my experience, only 1 of them was heated. What I did like about the pools was that I didn’t see any bugs, which is always a plus, but also they are 4 feet deep and is long, possibly Olympic length. This is clutch since I only go to the pool for a swim workout. The only downside is that it opens at 7am. I am an early bird and like to get my workout in before everyone else comes to the pool. No biggie. The Staff: The definition of customer service excellence. From the bellboys, maintenance, and concierge to front desk staff and housekeeping, we were treated with the utmost VIP treatment and service. Even outside of the hotel, all of our experiences with staff were out of this world. The front desk maintained the chats on the app well and were responsive to our needs. I want to give a special shout out to our dedicated concierge team, Teresa and Jesus. They made our stay that much better. We could message them anytime via whatsapp for our needs. They were extremely attentive, kind, accommodating, and so thoughtful. At check-in, Teresa asked what we were celebrating, I mentioned that I had just gotten engaged. The next morning, we had an excursion which I let Teresa know about. When we arrived back at our room, we had a beautiful surprise. Rose petal trails on the floor around our beds, with red heart balloons (see the pics), and a bottle of champagne and 2 champagne flutes, with a personalized message from them! So so thoughtful and wasn’t expecting this at all. The Hiccup and Resolution: Our first 2 days were absolutely magical. When we got back to our room from breakfast on day 3, we discovered that our ceiling was leaking near the bathroom and there was water all over the floor. I contacted front desk via phone, and physically went in person to let them know that we need maintenance for the leaking asap, and for us to be moved to a different room. My fiancé also went to the front desk, where he spoke with Emelio (very nice and accommodating) who mentioned that he will try to get us an upgrade and offered Marriott points for our trouble. It was our understanding that we were able to change rooms immediately so we packed everything and took it downstairs, only to find out that there was a misunderstanding and that our room wouldn’t be ready until 3pm since a lot of guests were requesting late checkouts that day. We were told that our concierge would let us know when the room is ready. When we received no communication by 3pm, I messaged our concierge, Jesus, on whatsapp to get updates. He came up to our room and let us know that front desk said that there shouldn’t be an issue anymore and that we can stay in our current room, which was a no go for us, especially based on all the confusion we dealt with that morning. I insisted that we change rooms as per our conversation with Emelio earlier that morning. Jesus said the hotel is still full so we likely wont be able to change rooms, and if we can change, then it’ll be late, anywhere from 6pm-8pm. Definitely wasn’t thrilled about having to wait another few hours. We were hungry so we went to go eat at Riccio di Mare. While there, Jesus messaged us on whatsapp and let us know that they have a new room for us and its ready for us. I told him we were at the restaurant, and he came to pick us up in the golf cart (so awesome). He followed us to our room to collect our things, and then walked us to the new room. The room was an upgrade-ish, from a double oasis balcony on a high floor with ocean views, to now a double oasis balcony with plunge pool and an outdoor shower. The rooms: 1. Ocean view double-bed room with a balcony on the 4th floor The ocean view room with the balcony is quite large. Each balcony comes with a hammock. The balcony itself is large as well. Our ocean view room had hidden surprises around every corner. A sliding wall with a door so you can separate your bedroom from the entry way and bathroom area. A drawer next to the mini bar with glasses for your drinks. Closets that look like they are part of the way between the bathroom and shower area. The slippers provided are very comfy and not cheapy. Each room has a minibar with items in the fridge. Unfortunately, no fridge space for drinks or food of your own. 2. Plunge Pool double-bed room We got this room as part of an upgrade for our troubles. The room has a private entrance. Once inside, there is an outdoor shower which is kind of hidden. The outdoor shower is connected to the shower inside so you can enter the room through there if you are showering outside. The plunge pool itself was nothing too special. You share the water with everyone else in your rooms row (all rooms with plunge pools are lined up together and connected). The pools are not private. Also, there were a few bugs in there which took away some of the enjoyment. There are plants and bushes blocking some views of the ocean. You can see a peak of it but certainly not as much as an ocean view room. It did look like some rooms with the plunge pools had better views that were less obstructed. In all honesty, this room is pretty much the same as the ocean view room we had with minor changes-plunge pool, outdoor shower, no ocean view, a window by the front door to allow in more light. Thats about it. Overall, the room was nice. Restaurants: Mako – Ordered flank steak (wanted wagyu but the bartender we ordered from said they didn’t have any), brussels sprouts and mashed potatoes. The veggies were very good and seasoned well. We asked for medium well with our flank, but it was more on the medium side. We sent it back to be cooked longer. Something to note, when the food came out, flies started swarming around us, at least 5-7 of them, and would not go away. Although they have some type of fly swatting gadget, it doesn’t work well when its windy. Because we couldn’t eat our food comfortably, we got our food to go and went to eat in our room. We thought we could eat on our balcony, but the flies found us there as well somehow. Aside from this, we didn’t really encounter any bugs when sitting on our balcony. This restaurant is where you can order the welcome drink that we had, Green Basil. So so good. I also ordered a spicy drink, which wasn’t actually spicy, and there was hardly any alcohol in it. Cascabel – A breakfast restaurant. The staff were friendly. Food was good. I ordered the avocado beet toast which was quite good. Cascabel has a buffet and a variety of pastries. You can also order items a la carte. No bugs or flies in this restaurant. Dunas Deli – A ducked off convenience store. They sell some of everything, pastries, candies, water and juices, alcohol, salads and sandwiches, sushi, and kombucha! Staff were very friendly and accommodating. Riccio Di Mare – An Italian restaurant that sits outdoors. Came for an early, light dinner since we had reservations later that night. They offer tacos, pizza, and sushi. I ordered a grilled beef taco and an a la talla fish taco. Both were delish and a sight to see. We arrived in time enough for happy hour, from 4-6pm, where you can get buy 1 get 1 drinks. As an FYI they bring both drinks to your table at the same time. I’d recommend asking if they can provide your drinks 1 at a time so the ice doesn’t water down your drink. Speaking of drinks, I ordered the agave y coco. It was fine, nothing special, and not much alcohol. In Summary: Reserve this hotel now! I had a great time and a wonderful experience, and I hope you do too! Thank you to the entire team, and Teresa and Jesus for making our stay at Solaz so wonderful!
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Date of stay: August 2023
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melisa Cornejo, Guest Services / Front Office at Solaz, a Luxury Collection Resort, Los Cabos
Responded Aug 14, 2023
Dear enparris, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Solaz a Luxury Collection Resort Los Cabos. I appreciate you taking the time to share your feedback.. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most of you! Your special feedback has been shared with Solaz team including our Executive Committee as a way of celebrating the great guest experiences we delivered. I have read every detail of your feedback, I appreciate that you highlight the work of some staff members and I have taken note of the areas of opportunity detected. Thank you and we hope to serve you again Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John W wrote a review Aug 2023
1 contribution1 helpful vote
Bad service for the money. Do not stay here!!! Place is a total rip off! They will do anything they can to take advantage of you. Beware. They don’t give you the best publicized rate. The drinks and food are super expensive. We bought the tennis package and we never got the tickets and we had to buy them ourselves.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Solaz a Luxury Collection Resort Los Cabos, Marketing at Solaz, a Luxury Collection Resort, Los Cabos
Responded Aug 9, 2023
Dear John W, First and foremost, I want to thank you for choosing Solaz a Luxury collection Resort on your most recent visit to Los Cabos, is always a pleasure to host a valued guest. I have contacted the Front Office Manager who has sent me a detailed report summarizing your stay with us and the resolution provided prior your departure. I appreciate the time you took to share your experience. I reiterate my thanks and allow me to extend again our apologies for not having met your expectations during your stay with us. Solaz, a Luxury Collection Resort Los Cabos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer G wrote a review Aug 2023
1 contribution
Resort was beautiful, service was outstanding. Irving, our poolside attendant, didn’t miss a beat. We never had to want or wait for anything. He is a hands down amazing guy with total professionalism. Brandon and Cesar, our concierge attendants were Johnny on the spot for anything we needed for our stay. We didn’t have to ask them for anything because they were always checking in on us and making sure our needs were being met. Made us feel like celebrities!! Staff at the resort get an A+++++. Overall it was a very nice and relaxing experience and we will definitely be coming back. We highly recommend this place!!!!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solaz a Luxury Collection Resort Los Cabos, Marketing at Solaz, a Luxury Collection Resort, Los Cabos
Responded Aug 3, 2023
Dear Jennifer G, Thank you so much for your recent stay at Solaz, a Luxury Collection Resort Los Cabos! I was very pleased to meet you and learn how much you enjoyed your stay with us, and I would like to thank you for letting me know how impressed you were with the service you received from Brandon, Cesar, Johnny and all Solaz Team your kind comments are greatly appreciated. Customer care is amongst our highest priorities, and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for being a value Guest and we hope to serve you again whenever your travels bring you back to Cabo San Lucas. Warm Regards Solaz, A Luxury Collection Resort Los Cabos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah S wrote a review Jul 2023
1 contribution
Our 4th time staying at this hotel and it was amazing as always. Love the architecture, gardens, rooms and service. Special mention for Irving who served us for 3 days at the pool. He was so attentive and friendly!
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Date of stay: July 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solaz a Luxury Collection Resort Los Cabos, Marketing at Solaz, a Luxury Collection Resort, Los Cabos
Responded Aug 3, 2023
Dear Sarah S, Thank you so much for your recent stay at Solaz, a Luxury Collection Resort Los Cabos! We are enchanted to know your stay at Solaz, a Luxury Collection Resort, Los Cabos was matchless especially due the service our associates provide and the majestic facilities our privileged location allows us to offer Looking forward to welcome you back in the near future to keep collecting amazing memories. Warm Regards Solaz a Luxury Collection Resort Los Cabos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the San Jose del Cabo area.
PRICE RANGE
$668 - $944 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
145
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SOLAZ, A LUXURY COLLECTION RESORT, LOS CABOS - Updated 2023 Prices & Hotel Reviews (San Jose del Cabo)

Frequently Asked Questions about Solaz, a Luxury Collection Resort, Los Cabos
Which popular attractions are close to Solaz, a Luxury Collection Resort, Los Cabos?
Nearby attractions include Cuadra San Francisco (0.7 miles), Casa Bonita Home Los Cabos (0.7 miles), and Cabo San Lucad (0.4 miles).
What are some of the property amenities at Solaz, a Luxury Collection Resort, Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Solaz, a Luxury Collection Resort, Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Solaz, a Luxury Collection Resort, Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Solaz, a Luxury Collection Resort, Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Solaz, a Luxury Collection Resort, Los Cabos?
Conveniently located restaurants include Latitud 23.5 Steak House, Cocina de Autor, and Frida.
Are there opportunities to exercise at Solaz, a Luxury Collection Resort, Los Cabos?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are pets allowed at Solaz, a Luxury Collection Resort, Los Cabos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Solaz, a Luxury Collection Resort, Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Solaz, a Luxury Collection Resort, Los Cabos?
The staff speaks multiple languages, including English and Spanish.
Does Solaz, a Luxury Collection Resort, Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.