We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
KM 18.5 Carretera Transpeninsular CSL-SJC Access B Cabo Real, San Jose del Cabo 23405 Mexico
Hotel direct offer!Unlock Member Rates!
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (771)
Room & Suite (161)
Pool & Beach (138)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#18 of 60 hotels in San Jose del Cabo
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
To appreciate Solaz a Luxury Collection Resort, Los Cabos, is to appreciate the rich history, traditions and natural wonders that are indigenous to Baja. The newest resort in the Luxury Collection, Solaz is a 33 acre masterpiece in design. A contemporary cascading sculpture that connects the awe-inspiring desert with the vibrant blue waters of the Sea of Cortez.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Full body massage
Head massage
Makeup services
Massage
Salon
Steam room
Waxing services
24-hour security
Concierge
Currency exchange
Gift shop
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Show more
Room features
Allergy-free room
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
Contact
KM 18.5 Carretera Transpeninsular CSL-SJC Access B Cabo Real, San Jose del Cabo 23405 Mexico
Name/address in local language
Getting there
Los Cabos Airport14 miSee all flights
See all nearby hotels
413Reviews84Q+A71Room tips
Traveler rating
  • 332
  • 26
  • 19
  • 10
  • 26
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Steffanii B wrote a review Jul 2022
20 contributions
Love the villa suites! Architecture is breathtaking. Our private butler catered to our every need to perfection. Would love to return if they were to reopen. Breast on the water is gorgeous. Private plunge pool off of the bedroom was a wonderful way to start every morning! The only room for improvement would be the dinner options. They seems to have been doing construction on the hotel part of the property but that caused no issues in our end.
Read more
Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Nina K wrote a review Jun 2022
24 contributions11 helpful votes
I stayed here three times now and I love it. Granted I did not have to deal with the cancellation of everything so there is that. I go to Cabo a lot and this is my fav hotel. Due to food, service, location and rooms. The pool is the best. I recommend this for adults. Kids are welcome but not many of them. I think this is an amazing resort. Too bad they had to close. Waiting for them to reopen. Hopefully, they have some good pricing since they need people now more than over. Please open soon!
Read more
Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
gregory m wrote a review Oct 2021
Manhattan Beach, California1 contribution2 helpful votes
Wow, just a complete lack of transparency and empathy. Planned a big celebration for my Wife's BIG birthday with 7 other couples coming in from around the country and were told in late July that they cancelled all reservations for all of our guests. Best explanation was something about a structural issue. I get that problems can happen but their attempt to relocate or even contact us was pathetic. I had to call them several times. When I finally did get in touch with someone they offered the Westin (and for not even the same dates). It cost me a fortune to find another 5 start hotel last minute and you can only imagine doing so for 7 couples. (many of whom used points) Just awful customer service and not so much as an apology or full explanation. Beyond disappointing... especially being a Platinum member (not that that holds much weight these days).
Read more
Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Stay away!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Sean R wrote a review Aug 2021
2 contributions13 helpful votes
Words cannot explain the utter train wreck this property unleashed upon its future guests, and Marriott failed to implement even the most basic customer service protocols to assist displaced travelers. We booked this property earlier in the spring for our honeymoon. Today, I received an email that our reservation was unilaterally canceled and the hotel was closing due to "infrastructure" problems. We were dumped like garbage. And Marriott made *zero* effort to assist its customers in finding new accommodations. When I called Marriott (and I'm lifetime Gold, not that is necessarily all that special), they could have cared less. They offered something in Aruba (?) and a Westin in Cobo--nothing to match the luxury honeymoon experience we had planned for Cabo. The customer service at Marriott was appalling, and rather than assist with finding a comparable experience, they insisted that I compromise by booking a new hotel at *current* rates (mind you, we booked back in the spring and rates are quite higher now) in another location entirely and grew angry with me when I wouldn't accept alternate locations on the spot. I mean, in terms of horrendous customer experiences with Marriott, this was the absolute worst. No empathy whatsoever. Still shocked at the rank mistreatment of loyal customers.
Read more
Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
Share
Casey N wrote a review Aug 2021
3 contributions7 helpful votes
Fantastic experience. Edgar served as an incredible butler. Truly enjoyed our time. We stayed in a plunge pool room and loved it. Restaurants were a bit pricey and underwhelming, but overall it was a nice convenience. Unfortunately they closed the hotel on our last day. Hopefully it reopens soon. We will be back.
Read more
Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Cvick23 wrote a review Aug 2021
San Francisco, California5 contributions5 helpful votes
Marriott never contacted me about the hotel closing. I contacted customer service FOUR times (waiting on hold for 30 min plus each time) to finally be told to reach out to a different contact that’s handling the relocation . Terrible customer service and I will avoid booking Marriott at all costs moving forward.
Read more
Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Waterwewading4 wrote a review Aug 2021
Houston, Texas209 contributions66 helpful votes
+1
The property is incredible, our room was stunningly beautiful, the photographer that did our anniversary photo shoot was amazing, the food was perfect and the pool setting created the perfect mood altering peace we all look for in a high end resort! We will be back!
Read more
Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Jill's Living Well wrote a review Jul 2021
Los Angeles, California96 contributions101 helpful votes
I found out that the Solaz is closed until June 2022 and we have an upcoming reservation for 9/24-9/26. I contacted Mariott and after waiting for 25 min the first lady I got said I'd have to contact the front desk about rebooking. She then said she was going to check something and put me on hold but instead just put me back into the queue to wait on hold again for another 30 min. I finally got a rep who indicated that I had to email omarc.group.coordinators@marriott.com as they are handling all the rebookings so I wanted to share this info to hopefully save someone else some time.
Read more
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Share
Mrs. Tena wrote a review Jul 2021
2 contributions
Yes, we understand that Solaz is temporary closed. However I must say I am thankful for their genuine concern about our safety. The staff that make Solaz feel like a second home are sure sadden with the closer. However in my opinion Solaz Is worth the wait! Until we can come back and enjoy all the luxury this amazing hotel has to offer!
Read more
Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Casey M wrote a review Jul 2021
1 contribution9 helpful votes
This review is for the Solaz property and Marriott as a company. Let me start by saying, I am a lifetime platinum member and would hope that earns me some level of customer service. I booked a 5 night stay for me and my wife as a delayed honeymoon. We were excited for a 5 star hotel, transportation , dinners every night on site, massages and excursions. All of these were booked through the hotel. 12 hours before our flight to Mexico, I received an email from the hotel in the middle of the night stating I would no longer be staying at the hotel and would be moved to another property. As we were traveling to another country, panic set in as no one from the hotel would answer the phone or respond to my emails. After multiple hours on hold with Marriott customer service and then reservations (only group that would answer), they had no answers for me or could confirm that I had a reservation at this other hotel. We decided to go ahead and travel and deal with it in person. Thankfully, my transportation was still reserved at the airport which took me to the other hotel (JW Marriott). JW is generally a fine hotel but this is not the vacation we planned for. No one at JW could explain why I was moved. The experience at JW was mediocre at best as they were not staffed for additional guest being moved from Solaz (we were not only ones) due to Solaz closing (I still don’t know why)…. The rooms were rarely cleaned, if I ordered room service the food would sit in room for 8 hours while I was at pool and no one would come get it. The food was subpar as well. The only good thing is I was able to get my points back but no one from Marriott the company really apologized or seemed to care. Going above and beyond for this bad experience should be a minimum. At very least daily resort credit should have been given which it wasn’t. Due to this, I doubt I will use Marriott again when booking a vacation.
Read more
Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Share
Previous
123456
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
128
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Solaz, a Luxury Collection Resort, Los Cabos
Which popular attractions are close to Solaz, a Luxury Collection Resort, Los Cabos?
Nearby attractions include Cuadra San Francisco (0.7 miles).
What are some of the property amenities at Solaz, a Luxury Collection Resort, Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Solaz, a Luxury Collection Resort, Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Solaz, a Luxury Collection Resort, Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Solaz, a Luxury Collection Resort, Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Solaz, a Luxury Collection Resort, Los Cabos?
Conveniently located restaurants include La Deriva Restaurant, Cocina de Autor, and Frida.
Are there opportunities to exercise at Solaz, a Luxury Collection Resort, Los Cabos?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are pets allowed at Solaz, a Luxury Collection Resort, Los Cabos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Solaz, a Luxury Collection Resort, Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Solaz, a Luxury Collection Resort, Los Cabos?
The staff speaks multiple languages, including English and Spanish.
Does Solaz, a Luxury Collection Resort, Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.