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Grand Velas Los Cabos

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Carretera Transpeninsular Km. 17.3 Corredor Turístico, Municipio de Los Cabos, San Jose del Cabo 23405 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$1,304
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Traveler (1128)
Room & Suite (185)
Dining (114)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Velas Los Cabos
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 54 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Grand Velas Los Cabos is the perfect combination of world-class service and wondrous surroundings. Luxury 307 suites overlooking the Sea of Cortez; haute cuisine at 7 restaurants, 1 coffee shop, 5 bars and Aqua bar; the most extensive wine selection of the region; and Spa ($). Fun takes a new meaning every season with recreational activities for the entire family; Kids’ Club and Teens’ Club. Our Luxury All Inclusive concept: • Personal concierge • 24-hour suite service • Private terrace with sitting area • Indoor jacuzzi • Daily-stocked in-suite minibar • Welcome bottle of mezcal • Nespresso coffee maker • Pillow menu
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children's playground
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Swimup bar
Poolside bar
Rooftop bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Languages Spoken
English, Spanish

Location

Full view
36Car recommended
Grade: 36 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
795Reviews113Q+A100Room tips
Traveler rating
  • 753
  • 33
  • 9
  • 1
  • 0
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Popular mentions
bkderm2018 wrote a review Yesterday
Atlanta, Georgia7 contributions
Our family just returned from GV after a week stay. I now see why it is considered the best all-inclusive in the world. The rooms, pools and grounds are immaculately maintained. The room was as nice as pictured. The beds were very comfortable with great pillows. The room has a stocked fridge plus snacks such as chips, m&ms etc. The food at the restaurants is honestly incredible. I had my doubts but they exceeded my expectations. This is not your typical a-i food. Filet mignon, salmon, sea bass, lobster, crab claws, etc. Thanks in particular to Chef at Lucca for the private cooking lesson. No wonder the food is so good here. The bartenders were superb, especially Hector. He took care of us like family. He made us feel like he was our personal bartender. Ask for “el Hector” drink and you won’t be disappointed. Gracias , Hector - eres lo mejor. Our servers did an outstanding job as well. Special thanks to Carlos at Artur, Eduardo poolside, Alfonso at Cabrilla and Carlos at Piaf. Overall the service was excellent. We encountered a few minor issues which Jacelyn graciously addressed. They were very responsive to any issue that might arise. I’d also like to mention Paola. She was instrumental in helping arrange our stay. We had the pleasure of meeting her on property. She was eager to make sure we had an outstanding vacation.
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Date of stay: November 2020
Value
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Nick D wrote a review Nov 22
Plano, Texas1 contribution
Laura and Ricardo for a personal butler’s they were fantastic they have the biggest hearts and they were there to please us they treated us as if we were royalty Emmanuel was the director of hotel operations and he was one of the nicest man you would ever meet took time out of his day every time he starts to say hello welcome and even when we were leaving and Ramon who took care of us at breakfast and to all the staff that took care of us they were just amazing one of the best vacations ever they take good care good care of youths k you again for such a special time
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Andreas Schmidt, Director General at Grand Velas Los Cabos
Responded 3 days ago
Thank you very much, Nick, for selecting Grand Velas as the setting for your well-deserved vacation. Without a doubt, we are blessed to have some of the most beautiful sightlines in the region. The long and winding coastline that welcomes the Sea of Cortez offers an unbelievable panorama that only dreams are made of. Sharing that image is the majestic structure of Grand Velas surrounding and cuddling its guests with impeccable visuals, inviting pools, and lavish amenities: all told, it's truly a paradise that exudes luxury. All of that richness needs highly talented personnel to make everything blend harmoniously, and I am proud to lead such a dynamic and thoughtful group of young women and men. As you kindly described, my staff leads with their "hearts," and the exceptional professionals who interacted with you did so with your highest level of satisfaction in mind. Thank you, sir, for sharing your thoughts and perceptions on the Grand Velas All-Inclusive Experience. We are deeply honored to be considered as one of your "best vacations ever." Until next time, we continue to place ourselves at your faithful service, ANDREAS SCHMIDT DIRECTOR GENERAL GRAND VELAS LOS CABOS
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Alex D wrote a review Nov 17
Boulder, Colorado42 contributions71 helpful votes
Grand Velas is the #1 in cabo for a reason. From the bottle of champagne waiting for me at check-in, to my two butlers available 24/7 by text message or WhatsApp to the checkout feedback form, every detail of the stay is accounted for at Velas, and if anything happens they will truly do anything to make it right. I stayed in a Wellness Suite, had a fantastic massage (included with the $400 spa credit), ordered a ton of room service and just chilled out. The food is the best I've had at an all inclusive resort, they'll even bring you sparkling wine (champagne is extra), everything is really fresh and you can tell it's cooked by a good chef. The only "note" I can write in this review is the HDMI function on the TV is programmed to turn itself off every 20 minutes. So if you want to stream your own movies or work on your laptop using the TV, you have to click the channel up botton, click back to HDMI and click OK to turn it back on. For some reason at midnight on my last day it completely stopped working. So this is a little annoying, as doing this every 20 minutes takes me out of the "flow" state of my work. Velas is so on it I'm sure they'll address this, but in the meantime use the channel up and back hack, that's the fastest way to get back into the HDMI mode. All in all Grand Velas is amazing. Don't hesitate to let the staff know what you're really looking for in Cabo, they will do everything in their power to make it happen for you. This alone is worth staying there. In a town known for top level service Grand Velas is on another level. A special thank you to Antonio, and Jocelyn who impeccably handed a few issues I had during my stay in an absolutely classy way. I wish the GM of a few other properties in Cabo would come to stay here - they would learn a few things for sure!
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Date of stay: November 2020
Value
Rooms
Service
Room Tip: Wellness Suite is very cool - stocked only with healthy snacks and different kinds of bottled water.
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1 Helpful vote
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Response from Andreas Schmidt, Director General at Grand Velas Los Cabos
Responded 1 week ago
Alex, thank you for selecting Grand Velas Los Cabos out of all the options that this beautiful destination offers. Of course, you heard about our latest claim to fame, being recognized by your fellow travelers as the #1 pick in all of Mexico and the #8 hotel in the world. Best of The Best it's called. And a vital part of receiving those distinctions is our warm interaction with our guests. Whenever there is something that we can do to convert a great stay into a remarkable one, you just let us know, and professionals such as Jocelyn and Antonio will place a renewed focus on your needs. Communication is gold, and my staff sets the gold standard for customer service and results. Thank you, sir, for your excellent feedback and also for your tip on our HDMI devices. You can be assured that we have solved that detail so that the "flow" will be constant on your next visit, and your level of concentration will be uninterrupted. Again, communication and dialogue work wonders, and I thank you for yours. Until next time, Alex, we remain at your service for all your future needs and requirements. ANDREAS SCHMIDT DIRECTOR GENERAL GRAND VELAS LOS CABOS
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Austin wrote a review Nov 17
1 contribution
My wife and I went to Grand Velas for our honeymoon and couldn't have asked for a better experience. The facilities were beyond beautiful, immaculate, and the rooms were excellent. The two highlights of the trip were the food and the service/staff. As for the food, my wife and I didn't have a bad meal the entire trip, that is rare for us to begin with, much less at an all-inclusive resort. Regarding the staff and their service level - what can I say? You get what you pay for, and that is a 5-star experience. I want to specifically call out Emanuel, who led our wine and tequila tastings; he truly made it special for my wife and me, to the extent we felt like family.
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Date of stay: November 2020
Value
Cleanliness
Service
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Response from Andreas Schmidt, Director General at Grand Velas Los Cabos
Responded 1 week ago
Thank you, Austin, for sharing with the world your wonderful thoughts and perceptions on your very recent Grand Velas vacation. I am pretty sure that Emanuel will become even more popular than before, thanks to your excellent recommendation. He is just one of our dedicated professionals who take it upon themselves to make your visit a fulfilling and memorable experience: one that may entice you to return sooner than expected. And as the culinary aficionados you are, "not having a bad meal the entire trip" was a personal challenge for my chefs, but one that they passed with high honors. They'll truly cherish and appreciate that valuable comment. Thank you for thinking of us like "family." From the Grand Velas family to yours, we wish you all the best for a healthy and prosperous Holiday Season. As always, sir, we are at your service, ANDREAS SCHMIDT DIRECTOR GENERAL GRAND VELAS LOS CABOS
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Lauren W wrote a review Nov 16
1 contribution
Our trip to Grand Velas was nothing short of amazing. Laura and Adrian were our concierges and were so helpful. This was our first trip to Cabo and they helped us with everything from setting up an ATV day to helping us find a drop off point for our Uber when we went into town. They always checked in on us to make sure we were having a good time which was great since this was the first time we had ever been at an all-inclusive resort so we didn't quite know the ropes yet! My boyfriend and I also got engaged during the trip and they were so helpful setting everything up behind my back lol. The food was great and the waitstaff was so nice and fun to chat with. We loved talking with Edgar, Ivan, Victor and Bernice. They were all so sweet and helpful and recommended us many things to try during our stay. We loved walking into a restaurant and they would recognized us and remember things like how one of our group would always drink a ton of water lol. They ended up feeling like friends during our stay. Overall, this trip was amazing. The landscaping was perfect, as well as the pool and hotel rooms. We had a few issues with our room like the tub not filling, but maintenance came and fixed it within minutes. Anyways, we would love to go back one day :)
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Date of stay: November 2020
Value
Location
Service
Room Tip: The Grand Class suite is amazing. Room 501 has a view of both the pool and the ocean while 502...
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Response from Andreas Schmidt, Director General at Grand Velas Los Cabos
Responded 1 week ago
It was our great pleasure, Lauren, to cater to your group's well-deserved vacation needs while at the same time providing the perfect backdrop in which to accept a marriage proposal. That means a lot to us, and we couldn't be happier for you both. Thank you for pointing out some of the stars who made your stay not just a holiday, but a vacation experience. The staff is well-trained in learning their guests' tastes, and often your whims appear by your side as if by magic. And knowing that you would love to come back in the future (perhaps for your wedding or honeymoon?) reflects the success and joy you felt on this occasion. On behalf of the young professionals who take pride in wearing the "magical" Grand Velas uniform, I thank you for sharing your glowing comments and wish you and your fiancé all the best for a long and loving future. We remain at your service, ANDREAS SCHMIDT DIRECTOR GENERAL GRAND VELAS LOS CABOS
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PRICE RANGE
$1,034 - $1,539 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
307
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Frequently Asked Questions about Grand Velas Los Cabos
Which popular attractions are close to Grand Velas Los Cabos?
Nearby attractions include Rukhsana's Wellness Heavenly Retreat (0.7 miles).
What are some of the property amenities at Grand Velas Los Cabos?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Grand Velas Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Velas Los Cabos?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Grand Velas Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Velas Los Cabos?
Conveniently located restaurants include Cocina de Autor, Frida Gourmet Mexican Restaurant, and Azul Restaurant.
Are there opportunities to exercise at Grand Velas Los Cabos?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Velas Los Cabos have an airport shuttle?
Yes, Grand Velas Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Velas Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Velas Los Cabos offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Velas Los Cabos?
The staff speaks multiple languages, including English and Spanish.