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Hacienda Encantada Resort & Residences

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Carretera Transpeninsular Km 7.3 A-4, Cabo San Lucas 23410 Mexico
29 people are viewing this hotel
Booking.com
$185
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Free cancellation until 07/08/22
Hotels.com
$185
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Free cancellation until 07/08/22
Lol.travel
$128
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Expedia.com$185
Travelocity$185
Official Site$200
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (4449)
360
Panoramas (71)
Room & Suite (1084)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda Encantada Resort & Residences
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 100 in Cabo San Lucas
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.3
2022 Travelers' Choice Best of the Best
Unique and breathtakingly beautiful, this spectacular contemporary hacienda style luxury all-inclusive resort located on the tourist corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Horseback riding
Entertainment staff
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, Spanish
6411Reviews375Q+A100Room tips
Traveler rating
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Most Recent
Laurie J wrote a review Yesterday
2 contributions
Claudia Lovera a Server at Las Marias is both professional and courteous. We appreciate her quality of service and attentiveness. We have been coming to Hacienda Encantada for over a decade and love seeing her every time we visit. Thanks Claudia for making our visits extra special!
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Date of stay: June 2022Trip type: Traveled
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rainman3 wrote a review Yesterday
11 contributions22 helpful votes
My wife and I have stayed at the Marina Fiesta a number of times before this trip. Marina Fiesta is the sister resort to Hacienda Encantada so we have visited HE many times before to use the restaurants and the facilities. This is the first time we had actually stayed at the HE. MF is located in town and is a short 15-20 shuttle ride away from the HE. When we first checked in, we worked with a young man, Jose, at the front desk. He was wonderful. My wife and I were celebrating our anniversary and we found out later the Jose arranged to have a surprise food and drink delivery to our room for our anniversary. We were already booked as all inclusive but Jose told us about the premium all inclusive which allowed us to eat in the Mestizo Restaurant as part of the package. The normal all inclusive package does not include this restaurant. The premium also allowed us to eat and drink at the juice bar outside the spa. They have great sandwiches, smoothies and coffee there. We were also allowed to use the wet areas of the spa (sauna, jacuzzi, steam room and indoor pool) at no additional cost. We would make a point of saying "hi" to Jose at the front desk during our stay and walks at the resort. On the Sunday during our visit we went to the brunch at Riscos. They had a great sea food offering of clams, oysters and other seafood on ice along with all the other wonderful traditional food. Las Trajineras is a great place to eat as well with a piano player playing music during our dinner. I suggested a couple of songs and he happily played them for us without any sheet music. I had met this person on prior visit and he really adds to a nice dinner environment. Jesus was our waiter and was very attentive and a pleasurer to talk to. The dinner at Mestizo on our anniversary was very nice. The restaurant sits on the top floor of the building and from there you have great views of the water and the harbor of downtown Cabo. Orlando was our waiter and I asked him if I could have a milkshake, which isn't on the menu. He asked me how to make it and arranged with the bartender to make one for me. For our dessert he did a flaming banana foster. The restaurant wasn't too busy so we had a great time, the setting is wonderful and the servers made it especially nice for us. The even bought out a small dessert with Happy Anniversary spelled out in chocolate for us. We loved it. Most of the rooms have nice views of the water. We were in building #3 and had nice views. My wife's earring came off one night while sleeping and she didn't notice it missing. When we got to our room, the maid had found it and placed in on the night stand with a note. My wife went and found Cecilia the maid and thanked her for doing that. We met Edwardo, a server at the adult pool the first day there and he remembered us after that. He offered great service. We took the 8AM shuttle into town one morning to have breakfast at the Marina in town. We spent the rest of the day in town shopping and had lunch at the Marina in one of the participating restaurants. It was good fun sitting at a table on the marina, people watching and having lunch and drinks. My wife and I have already planned a return trip with friends in a few months. We want to be able to share the experience with the good friends that we bring to the resort and ones we made while staying at HE on this trip.
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Date of stay: May 2022
Value
Location
Service
Room Tip: Have dinner at the Mestizo Restaurant.
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Kathleen H wrote a review Yesterday
1 contribution
Always ready to clean with a smile on her face. The resort was clean and made us feel welcomed. We loved our time here and can’t wait to come back and visit during whale watching season. Thank you!!!!
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Date of stay: June 2022Trip type: Traveled
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dlang50 wrote a review Yesterday
Bourbonnais, Illinois1 contribution
All the staff was very accommodating. Service was excellent and there are several restaurants to choose from. Clean rooms and a great view from our balcony. Pools are very clean and have very friendly staff at the pool bars.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Tiffany wrote a review Jun 27
Los Angeles, California2 contributions
Highly recommend this hotel! They are equipped with all of the best luxuries on property in addition to sister hotel downtown. Rooms stunning and views can’t be best. Service is excellent (special thanks to Enrique “Ricky”, Armando and Mauricio). Always recommend the all inclusive option! Great for couples and families!
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Date of stay: June 2022Trip type: Traveled
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Response from Redes Sociales Mexico Grand Hotels, Owner at Hacienda Encantada Resort & Residences
Responded yesterday
Dear guest, What an awesome review! Thank you so much for sharing your experience and for your kind words. We would love to welcome you back anytime at your Home Sweet Hacienda! All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Tiffany wrote a review Jun 27
Ashburn, Virginia1 contribution
Tomas. Litzy. Monica. Omar. Giovanni. We’re amazing on our multi night trip here. We were greeted every day with a smile. They were helpful with anything we needed or wanted. The meal service and food at each restaurant and bar was superb. The staff at Barolo turned our last night into a top of the line dinning experience. With balcony ocean view seat. And food to accommodate allergies. Please request Tomas on your next trip there.
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Date of stay: June 2022Trip type: Traveled
Room Tip: All inclusive is money well spent.
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Response from Redes Sociales Mexico Grand Hotels, Owner at Hacienda Encantada Resort & Residences
Responded yesterday
Dear guest, Be sure we will send your greetings and kind words to the guys, they'll be happy to hear from you. Hope you had a wonderful stay and we look forward to welcoming you back at your Home Sweet Haciend All the best, Social Media Department, socialmedia@mexicograndhotels.com
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JCara wrote a review Jun 27
Allen, Texas2 contributions
Norma was excellent and very patient with the kids! My girls learned to make bracelets with her and she helped them every time they needed help starting one! José also helped and kids club and helped with cookie decorating! Excellent and happy staff!
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Date of stay: June 2022Trip type: Traveled
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Response from Redes Sociales Mexico Grand Hotels, Owner at Hacienda Encantada Resort & Residences
Responded yesterday
Dear guest, We're so glad to hear you had a pleasant stay! Please feel always welcome at your Home Sweet Hacienda. Thank you so much for your kind words and be sure we will send your greetings to the staff. All the best, Social Media Department, socialmedia@mexicograndhotels.com
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jgrotheim wrote a review Jun 27
Humble, Texas5 contributions4 helpful votes
This was our first time to Hacienda Encantada. We stayed at Secrets a few years ago, which was amazing, but their prices had gone up considerably. We were very pleased with our stay here! I LOVED the ocean views! The waves were enormous during certain times of the day and just mesmerizing to watch crashing on all the rocks. I was pleasantly surprised with how easy it was to find chairs, even when we often didn't get out there until 11:30 or so. We sat in the sand overlooking the ocean every day. I was so thrilled that you can't "save" chairs here when not using them like often happens at other resorts where they are ALL "reserved" with towels by 9am. That is so annoying! You do have to use a card to check out towels, but that was not a problem for us at all! Check out when you get to the pool....return when you leave at the end of the day. Also, you have to sign for every meal/drinks you order. I have never seen this at other resorts, but I guess it's because this one has the option to just do European plan and not all-inclusive so they have to track it. Again, this is not a huge deal - you just have to find your server and ask him to bring your ticket before you leave the bar/restaurant. The service was overall very good. We were there Tues - Sat and did find that we had to wait a considerably longer time on Friday and Saturday for drinks especially. It took like 30 minutes to get a drink, but all the servers and bartenders work so hard and were doing their best! Make sure you bring lots of $1s and $5s for tips...they go a long way and are very appreciated. You can also write in tips on your tickets, which will be charged to your card at the end of the week so that was very convenient.
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Date of stay: June 2022
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Response from Redes Sociales Mexico Grand Hotels, Owner at Hacienda Encantada Resort & Residences
Responded yesterday
Dear guest, Thank you so much for the beautiful review, we're so glad to hear you enjoyed a pleasant stay. We would love to welcome you back at your Home Sweet Hacienda, hope to see you soon! All the best, Social Media Department, socialmedia@mexicograndhotels.com
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The Stivala’s wrote a review Jun 27
Roanoke, Texas8 contributions
+1
As always, a lovely time at Hacienda Encantada! The views are breathtaking, but first and foremost is always the excellent customer service! From the moment we check in with Joel Cruz, front desk manager, and his top notch registration team (Jose Rosas took extra good care of us;) we immediately feel we have returned home. Miguel in concierge has been there for years and goes above and beyond to meet our every need at every turn. The bellman and waitstaff work tirelessly to make sure you never want for anything, however, I will say that sadly, they do seem understaffed and overworked in those areas. The guys are constantly running to serve you well, but I am in hopes that Hacienda will spend more efforts on staffing the heavily populated areas such as pool 1 service, pool 3/Il FORNO service and golf cart drivers. Again, workers are doing their best, but with more people traveling, more customer service attendants are needed. We adore Rigoberto at pool 1 bar and restaurant! He hustles big time and always has a smile and a kind word. The wait staff at Barollo Italian Restaurant are fantastic! They made our meals not only delicious, but very fun! Tomas will take extra good care of you! The cleaning and grounds staff do an impeccable job of keeping Hacienda Encantada the beautiful resort we love to call our home away from home each and every year! I would highly recommend you see for yourself what all the fuss is about!
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Date of stay: June 2022Trip type: Traveled
Room Tip: Whale watching season is incredible November-February!
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Response from Redes Sociales Mexico Grand Hotels, Owner at Hacienda Encantada Resort & Residences
Responded yesterday
Dear guest, Thank you very much for your outstanding review; we love to hear the stories of our guests about their visit to our lovely paradise, Los Cabos. Thank you so much for the kind review! We can't wait to welcome you very soon at your Home Sweet Hacienda. All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Erik Sanchez wrote a review Jun 27
1 contribution
+1
The experience was OK. It was a lot better last year. The biggest problem was the service at phase 3 bar area. Not everyone working there was very happy and wanting to be there. Thee best service we got came from the phase 1 bar area from a particular person by the name Roberto Perez. He’s only been working there 6 months and he is hitting out of the park with attentiveness, concern, and always getting the drinks and food right. We will miss Roberto Perez the most out of this experience at Hacienda Encantada.
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Date of stay: June 2022Trip type: Traveled
Room Tip: If u go during June, don’t go to marina at the hours of 2:30-4:30pm, it was thee hottest and most...
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PRICE RANGE
$180 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda encantada hotel cabo san lucas, hacienda encantada resort and spa
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
222
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Frequently Asked Questions about Hacienda Encantada Resort & Residences
Which popular attractions are close to Hacienda Encantada Resort & Residences?
Nearby attractions include Cabo Party Fun (4.6 miles), Eclectic Array Cabo (4.5 miles), and La Turquesa Jewelry and Art (4.5 miles).
What are some of the property amenities at Hacienda Encantada Resort & Residences?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda Encantada Resort & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hacienda Encantada Resort & Residences?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Encantada Resort & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hacienda Encantada Resort & Residences?
Conveniently located restaurants include La Casona, Carbon Grill Restaurant, and Metate Cabo.
Are there opportunities to exercise at Hacienda Encantada Resort & Residences?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hacienda Encantada Resort & Residences have an airport shuttle?
Yes, Hacienda Encantada Resort & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hacienda Encantada Resort & Residences have airport transportation?
Yes, Hacienda Encantada Resort & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda Encantada Resort & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda Encantada Resort & Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.