We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Encantada Resort & Residences

avatar-imageavatar-imageavatar-image
Traveler (6098)
360
Panoramas (71)
Videos (1)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 5 all-inclusives in Cabo San Lucas
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.3
2023 Travelers' Choice Best of the Best
Unique and breathtakingly beautiful, this spectacular contemporary hacienda style luxury all-inclusive resort located on the tourist corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Horseback riding
Entertainment staff
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Family Resort
Charming
Languages Spoken
English, Spanish
4.5
4.5 of 5 bubbles7,880 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in a prime spot with stunning views, Hacienda Encantada Resort & Residences is lauded for its traditional Mexican ambiance and vibrant aesthetic, though some guests feel the decor could use an update. The resort's service is frequently described as attentive and friendly, yet there have been occasional reports of slow service during busy periods. While the amenities, including diverse dining options and multiple pools, receive high marks, travelers have expressed concerns over hidden costs and the value of all-inclusive packages. The rooms offer a mix of spaciousness and scenic views, but some guests have encountered maintenance and cleanliness issues.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Abundant
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
7,880Reviews409Q+A100Room tips
Traveler rating
  • 5,747
  • 1,297
  • 400
  • 197
  • 244
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
cheyer55 wrote a review Yesterday
Herriman1 contribution
Ericson was very kind and smiled the entire day. He made sure every time he interacted with us that our needs were met and he made us feel like we were an important part of his day. Erick was there every time we finished a beverage making sure we were satisfied with our service. Which we WERE!!!! I’m coming back here tomorrow in hopes that Erick is our waiter again.
Read more
Date of stay: April 2024Trip type: Traveled with family
Room Tip: Come with a good attitude and tip your waiters and waitresses according to the service they give...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jim B wrote a review Dec 2022
Laguna Hills, California14 contributions4 helpful votes
Hotel's Favorite
We had a wonderful time. It was a great getaway. We met up with some friends from other parts of the country and the Hacienda Encantada was just the place to meet and catch up. A shout out to Blanca Vazquez in reception for greeting us and getting our trip off to such a great start. She is really a great asset to the hotel even though she said she has only been there a couple months. Her smile was infectious 😎 We have already booked our next trip per her suggestion. See you next year, can’t wait.
Read more
Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: It seems Saturdays are busy for checking in…we arrived mid-week
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Sociall Media Social, Other at Hacienda Encantada Resort & Residences
Responded Dec 7, 2022
Dear guest, Thank you so much for the kind words, we really appreciate all your comments. We're so happy to hear you enjoyed your stay and had a pleasant experience. Looking forward to welcome you back. All the best, Social Media Department, socialmedia@mexicograndhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Kristen L wrote a review Yesterday
1 contribution
Erickson at the Perijola bar was the BEST!!!!!!!!!!! He took care of us amidst a HUGE group of people! And went above and beyond!!!! We had a great experience at this pool and it was a family and kid friendly spot!!! The Mexican music was good here too!
Read more
Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Andrew K wrote a review Yesterday
Denver, Colorado5 contributions2 helpful votes
I would recommend for families. Not too wild for parties. All of the staff is amazing. Had great experiences with Ericson and Isabel waiting on us. The staff is very personable. I would also recommend some cash tips to help the staff. Lots of pools for the kids.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
SharaKSwanson wrote a review Yesterday
New York City, New York6 contributions
Where to begin?? My parents stayed at the other resort on the property “Vista Encantada” 4 years ago right before Covid. They went on and on about how amazing their experience was from the service, food, views, etc! After hearing them rave about how wonderful this place was I knew that I had to plan a vacation to hopefully experience the same type of vacation! Well 4 years later my husband and I finally were able to vacation here but we stayed at Hacienda Encantada. And wow my parents were not kidding! This was such an incredible getaway for us. There were so many wonderful things about staying here. But the most memorable part was the hospitality and staff! I want to quickly shout out our favorite staff members who took our vacation to the next level: From the restaurant at La Trajinera: Gerardo, Alberto, and Enrique, from the adult pool: Gustavo and Jesus, and from Mestizo Del Mar: Carlos and Alexander! From the bottom of our hearts thank you for making us feel welcome and like family. I want to come back just for them! Other than the hospitality being so wonderful, the room was spacious and clean, the views from the pool are gorgeous, the pools are warm, the food is great, and the property itself is gorgeous with the flowers and plants!! I 100% recommend getting the all inclusive. We showed up not with the all inclusive and after talking with the front desk we decided to go for it and every day we said we were so happy we did. My husband and I don’t drink and they have a plan for people who don’t drink alcohol! Overall the food was good! There are places on the resort that are better than others. My recommendations: -For breakfast at Las Marias you must get a custom omelette, orange juice, and French toast! -At the pool restaurant “El Patio” get shrimp quesadillas and I loved the non alcoholic strawberry daiquiri. -At La Trajinera get the caesar salad with chicken, baja shrimp tacos for main course, and lemon pie for dessert! -At El Eden I loved the Al Pastor Tacos and my husband loved his “El Eden Molocajete”. -Mestizo Del Mar get the crab cakes, chicken caesar salad, salmon, and chocolate cake!! Overall what an amazing experience. Next time we come to Los Cabo’s we will definitely be staying here!! Thank you Hacienda Encantada for a wonderful vacation!
Read more
Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Get the all inclusive
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
chowlett0914 wrote a review Yesterday
Suffolk, Virginia6 contributions3 helpful votes
Manuel Salgado makes our trip wonderful every time!! If you need to book any excursions see Manual! He goes way beyond to make sure you get what you need while at Hacienda. Been going for years and he remembers us every time. Cannot wait to for next time.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Olivia V wrote a review Apr 12
1 contribution
Came here for a wedding, first time in Cabo and wasn't sure how it all worked! Super smooth & easy check in, gorgeous resort! Blanca was fantastic she gave us some options we didn't know about that made our trip that much better! Really appreciate her incredible customer service and kindness! :)
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sociall Media Social, Other at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest Be sure we will send your greetings and kind words to the guys, they'll be happy to hear from you. Hope you had a wonderful stay and we look forward to welcoming you back at your Home Sweet Hacienda! Regards, Social Media Department, socialmedia@mexicograndhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Cskerbeck wrote a review Apr 11
Kelso, Washington110 contributions44 helpful votes
+1
Hacienda Encantada is a wonderful family friendly resort. Panoramic views of the sea, and surroundings. Lots of attentive staff waiting to accommodate your every wish and desire. In particular, MOISES, the pool concierge at phase 1 pool helped us with tours and activities as well as restaurant recommendations and reservations. This resort is located mere minutes (by shuttle) from the hustle and bustle of the Marina area. Poolside waitstaff (Edwin at phase 1 pool, and Francisco at phase 2 pool) were always checking in on us making sure our beverages were always full. I can’t wait for when I get to come back next year!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Phase one pool gets busy early, but other pools are not like that.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sociall Media Social, Other at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest We are very happy to know that you enjoyed a wonderful stay at your Home Sweet Hacienda, we feel very honored by your words and your lovely review. We really appreciate you taking a few minutes of your time to share your experience with other travelers on the site. Remember this is your home away from home. Regards, Social Media Department, socialmedia@mexicograndhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kelly W wrote a review Apr 10
2 contributions
We had the best time on our vacation here! Adrian was assigned to care for our family during our stay and he made everything so special. We were celebrating birthdays and he went out of his way to bring balloons, cake, and decorate our whole room!! The customer service is amazing and the staff is incredibly kind and helpful. Thank you Adrian for making our stay so special!!
Read more
Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sociall Media Social, Other at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest We're so happy to hear you had a pleasant experience and that you've made friends while staying at your Home Sweet Hacienda, after all, we're all a big, great family! Looking forward to welcome you back soon. Regards, Social Media Department, socialmedia@mexicograndhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GlennSarah wrote a review Apr 9
19 contributions6 helpful votes
Going to try and keep on point but I have lots to share so...here goes!! Let's start at the beginning: Concierge can seriously make or break a resort stay and this place has one of THE BEST. Manuel "Manny" Salgado! He had answers for all of our questions and suggested great dinners and activities. We have been to this resort many times and Manny suggested activities we didn't even know this resort offered. Thank you Manny for making our visit one to remember!! Upon arrival our room wasn't ready yet so we went to The Patio to grab a drink and some food. Omar and Jesus were magnificent and got us the best drinks and snacks to help us recover from travel and relax. Ask for them and make sure you try the coconut shrimp!! Manny suggested we do the tequila tasting (admittedly we went in apprehensively because my husband and I are HIGH maintenance when it comes to tequila). We signed up and let me tell you - BEST EXPERIENCE!! Our hosts Adaid and Moises were so great. Explained everything as we went and were so much fun. If you visit this resort do NOT miss this!! Diana, at the VIsta Encantada lobby bar was always so sweet and helpful with making us great refreshing cocktails. Now, for your day to day lounging at the adult only pool (Patio) make sure that Juan Ramon is your guy!! After the first day he always remembered us, our drinks and our favorite foods. Made sure we had water in an ice bucket and snacks for the day. He would get us chairs and handle our umbrella when that Cabo sun would get powerful in the afternoons. It's like he could read our minds and made every day beautiful!! Now if you are still reading and taking notes one final suggestion...upgrade you AI to Premium!! Best money spent...fully worth it!! Especially if you are a high maintenance traveler like me :)
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Upgrade to premium AI
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sociall Media Social, Other at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest Wow! how much detail 😊 What happiness it gives us to know that your vacations were exceptional in the past and continue to be so in the present! It is really a pleasure to give you a very good experience in Los Cabos, it is so beautiful to know that you carry in your memory and heart the memory of the people who care for you with great affection and with the sole purpose of giving you the best experience. Regards, Social Media Department, socialmedia@mexicograndhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Cabo San Lucas area.
PRICE RANGE
$200 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda encantada hotel cabo san lucas, hacienda encantada resort and spa
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
222
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HACIENDA ENCANTADA RESORT & RESIDENCES $165 ($̶2̶1̶4̶) - Updated 2024 Prices & Resort (All-Inclusive) Reviews - Cabo San Lucas, Los Cabos

Frequently Asked Questions about Hacienda Encantada Resort & Residences
Which popular attractions are close to Hacienda Encantada Resort & Residences?
Nearby attractions include All Ways Cabo Transportation (3.1 miles), Saloon Cabo (4.4 miles), and Cabo Party Fun (4.6 miles).
What are some of the property amenities at Hacienda Encantada Resort & Residences?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda Encantada Resort & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hacienda Encantada Resort & Residences?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Encantada Resort & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hacienda Encantada Resort & Residences?
Conveniently located restaurants include Metate Cabo, La Casona, and Outpost.
Are there opportunities to exercise at Hacienda Encantada Resort & Residences?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hacienda Encantada Resort & Residences have airport transportation?
Yes, Hacienda Encantada Resort & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda Encantada Resort & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda Encantada Resort & Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hacienda Encantada Resort & Residences?
The staff speaks multiple languages, including English and Spanish.