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Sheraton Grand Los Cabos Hacienda del Mar

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Traveler (1536)
Pool & Beach (358)
Room & Suite (303)
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Overview
  • Excellent57%
  • Very good28%
  • Average8%
  • Poor5%
  • Terrible2%
Travelers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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1 room, 2 adults, 0 children
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Reviews (1,843)
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701 - 705 of 1,707 reviews
Reviewed January 29, 2015

The staff here is great even by Sheraton and overall Starwood property standards. Everyone was very friendly and attentive, the concierge and bellhops all were extremely helpful whenever we had questions or inquired about recommendations. They have been trained very well; one thing that's small,...More

Thank ee978
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded January 30, 2015

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted to hear that you enjoyed your stay with us, and were able to enjoy many of the resort's amenities, including...More

Reviewed January 28, 2015

We arrived today, day 1 of our short 5 night stay and were Immediately greeted by a genuinely friendly staff! At check I was treated like platinum guest and I must say I stay in Starwood over 100 nights a year and this was by...More

2  Thank Bri&Suz
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded January 29, 2015

Thank you for taking the time to review your stay at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted to hear that the service you have received throughout your time with us has exceeded your expectations. Here at the...More

Reviewed January 28, 2015

A beautiful property on terraced and attractively landscaped grounds. This hotel was less damaged by the recent hurricane than some of its neighbors and is fully recovered. There is a lovely stretch of sandy beach good for walking and sunning. The shore, though, drops off...More

1  Thank Worldviewers
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded January 29, 2015

Thank you for taking the time to review your stay at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted to hear that you were able to enjoy many of the resort's amenities including the onsite dining options, pools, beaches...More

Reviewed January 28, 2015

Our 3rd visit. First since the devastating hurricane . Property looks amazing. Rest of hotels not so..... Stay on top floor since toilets make a terrible sound. The pitayas restaurant was awesome . Only negative is the golf course. Cabo del sol is no longer...More

1  Thank M M
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded January 29, 2015

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted to hear that you enjoyed your stay with us, and were able to enjoy the resort's newly refreshed property and...More

Reviewed January 27, 2015

I have stayed here 6 times over the last 8 years. In fact it is the ONLY place I ever made a requirement to stay when in Cabo. This time they apparently do not think loyalty amounts for anything, I will NEVER forget their attitude...More

4  Thank TruthNoBS
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded January 29, 2015

Thank you for taking the time to share your recent experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We can assure you that your loyalty is extremely valued here at the resort, and would like to apologize for any inconveniences...More

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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
$187 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Cabo San Lucas
#18 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#23 Spa Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$187 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Cabo San Lucas
#18 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#23 Spa Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1536)
Pool & Beach (358)
Room & Suite (303)
Dining (126)
Amenities (22)
Business Center & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
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deneanee
April 9, 2018|
AnswerShow all 4 answers
Response from mickshrimpton | Reviewed this property |
Can't remember. Sorry!
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Votes
Savanna W
Can someone tell me which restaurants are not included with AI?! I have never done all inclusive resort- my only experience has been on cruises where you can walk into a buffet any time and eat. How does it work here? Do you get a card with your name attached like a cruise or do you wear a wristband? Can you just walk into a restaurant any time (obv not the super fancy ones, but the others) and eat? Or are you limited to s certain number of swipes or charges per day? I’m only asking because to me , all inclusive means UNLIMITED, and if that’s not the case, I need to know. Because if it’s true that you can literally ONLY eat at tomatoes and the pool bar then the AI sounds like a huge rip off to me. When I heard about all the other restaurants like De Cortez and Pitahayas, that was part of the reason I booked AI-because they sounded so good! But if they’re not included then what’s the point? Thank you for your help in advance!
April 3, 2018|
AnswerShow all 2 answers
Response from Nonik11 | Reviewed this property |
We did not have all inclusive but breakfast only. When we had breakfast they asked for our room number and made us signed the bill with the price in it. But, the breakfas costs was nullified during the check out. No... More
0
Votes
Room Tips
"Don't expect unobstructed ocean views. The resort is not built high, so you will likely be ground level..."
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"Request for room with a view to the ocean; you will have the best time."
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"Pay the extra money for ocean view! Its worth every penny!"
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"Rooms further away from the beach activity."
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