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Hotel Riu Palace Cabo San Lucas

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Av. Camino Viejo a San Jose, km 4.5 Del Cabo KM 4.5 El Medano Ejidal, Cabo San Lucas 23410 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (706)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Cabo San Lucas
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 89 hotels in Cabo San Lucas
Location
Cleanliness
Service
Value
Travelers' Choice
The 24-hour All Inclusive Hotel Riu Palace Cabo San Lucas opens all year round and is located directly on the beautiful white sandy beach El Medano. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Los Cabos Airport SJD (40 km) and Cabo San Lucas (4.5 km) and invites you to explore the area. The hotel has 692 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape in the gym. 4 outdoor pools and 2 children's pools. Day and evening entertainment. For lovers of gastronomy, we offer live cooking at our main buffet restaurant, Japanese, Indian and Mexican Specialty Restaurants, Steakhouse, Fusion Restaurant, as well as 7 Bars, our Capuchino Pâtisserie & Ice Cream Parlor.
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Room & Suite (651)651
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Seating area
Telephone
Clothes rack
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Languages Spoken
English, Spanish

Location

Full view
48Car recommended
Grade: 48 out of 100
57Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
8,432Reviews1,272Q+A100Room tips
Traveler rating
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Popular mentions
megzilla wrote a review Yesterday
League City, Texas29 contributions8 helpful votes
We stayed in one of the ocean-view suites and it was well-worth the extra $. The room was spacious and comfortable. The resort had gone to great lengths to make guests feel safe and comfortable. Masks must be worn in the restaurants and around the property, they scan your temperature, sanitize your shoes, and provide hand sanitizer everywhere. More people appeared to be complying with the rules there than here in my home state. There were pool activities if you’re into that - it looked fun but we were there for some R&R so we stayed by the quiet pool. I can’t say enough about the staff. They were friendly and attentive and made an effort to get to know the guests. Everyone, from the servers to the housekeepers and bartenders, was wonderful. The beach is beautiful and the scenery is stunning! If you’re an early riser, you will be treated to breath-taking sunrises, which we were lucky enough to enjoy from our balcony. Yes, there are some vendors on the beach. They didn’t bother us as we didn’t plan any jaunts into town so they provided us with a chance to pick up some souvenirs. They didn’t hound us; if we said no thanks they moved along. Reviewers complaining about these vendors have clearly never been to Central America or India! There appeared to be plenty of activities and excursions available if you are looking for some adventure. I would give this resort a 4.5 if I could. The food was not the star of our experience, but we learned we could always find something we enjoyed at the buffet. We were there for Thanksgiving and the buffet had some turkey and cranberry sauce, and I thought that was so nice! Overall, we really enjoyed our stay here!
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Date of stay: November 2020Trip type: Traveled as a couple
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Christopher J wrote a review Yesterday
Spring, Texas33 contributions10 helpful votes
RIU chain is usually my first choice when I go on vacation. Cabo San Lucas was this best choice this vacation. Traveling during the pandemic, they had all the protocols in place. RIU even provided insurance while staying with them. The hotel grounds, staff, pools, and food was above my expectations. My room had a spectacular view of the pools and ocean. I used the RIU app to navigate to the restaurants and happenings around the property. I had access to Santa Fe and Baja. I didn't make it to Baja. The only bad thing I have to say is Sante Fe show they had a Jerk Chicken grill. I got over there and there was NO Jerk and NO Chicken. Sitting out by the pool and beach was so relaxing and peaceful. Cabo San Lucas has been added to my list of places to visit again.
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Review collected in partnership with riu.com
Date of stay: November 2020
Value
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Cleanliness
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Sleep Quality
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debp wrote a review Dec 3
5 contributions
Hotel was fantastic. Beautiful hotel, nice views, great pools, good location. The staff were wonderful, friendly, and helpful. The food was fantastic in all of the restaurants. The rooms were a little noisy because there is an echo because of the flooring throughout the hotel, but it never was an issue to sleep. The activities were great for my son. The whole staff did an outstanding job cleaning, sanitizing, and taking precautions during covid-19 time.
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Date of stay: November 2020
Location
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Sleep Quality
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StellaBella5575 wrote a review Nov 2020
1 contribution1 helpful vote
How this place got above two stars is a mystery to me. What a joke! The food is sub par to say the least. The last decent food I had was the Quarter Pounder I scarfed down in Houston before I boarded my flight. I should have known when there was absolutely no dress code for any of the “fine” dining restaurants. This place is advertised as adults only and as I was sitting trying to enjoy my cold tasteless breakfast and tar like coffee there were unattended children circling my table and they have been running wild throughout this place. I travel solo a lot and never feel discriminated against in this place I feel like I am invisible to servers. It’s ridiculous. Today I got my own drinks as the servers walked by me multiple times and helped many others. The drinks are watered down and made from what tasted like Kool Aid and Tang. Completely undrinkable. I wasn’t being served anyway so I just gave up. Same thing happened in the “fine” dining I was passed over several times... I guess because I was dining alone. That is disgusting service to say the least. I say fine loosely because I spent the entire night and most of the day on the bathroom floor praying to the toilet. Funny thing is I came here about 7 years ago and it was great. Definitely a bottom bargain resort I got what I paid for this time. Discount rates, sub par food, spend a little more I s worth it. Whoever gives this more than two stars hasn’t been somewhere nice.
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Date of stay: November 2020Trip type: Traveled solo
1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Cabo San Lucas
Responded 5 days ago
Dear Guest, Thank you for taking the time to post a review of your stay with us. While we were disappointed to read your review, we appreciated you bringing these issues to our attention. We sincerely apologize for any inconvenience and assure you that we are constantly striving to raise the bar for our services. We are grateful for your valuable feedback, as it allows us to see our product/services through the eyes of the guest and adjust where necessary. Your comments will be shared in order to ensure your experience is not repeated in the future, or in case our standards have not been fulfilled at some point. It is our hope that we will have the opportunity to welcome you back to our property very soon. Kind regards Hotel Riu Palace Cabo San Lucas Online Reputation Manager
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mouse1803 wrote a review Nov 2020
Redding, California23 contributions3 helpful votes
Wonderful visit ( again) to Hotel RIU Palace, Cabo San Lucas. Very impressed with COVID-19 precautions. AS always, staff was accommodating, friendly, and made us feel so welcome.Many changes with COVID so prevalent, however felt safer at the RIU than in our home town in Northern California. The only item that keeps this from a % star rating is that the food seemed to be cold most of the time, however that may be a side effect from maintaining COVID precautions. Many thanks to the warmth, and professionalism from staff that we have met over the years: Luis,Roberto, Silver and Gail at the bar; Ricardo taking orders from "California" on the beach; at breakfast Maricella, Marlene and Pedro; at dinner Dulce; at the front desk Mar, and of course the staff that cleans and stock the roo- Muchos gracious para todos! Hasta la proxima vez!
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip: rooms on south side, away from activity area are quieter.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Cabo San Lucas
Responded yesterday
Dear Guest, Thank you so much for choosing RIU Hotels & Resorts and the positive review! We are delighted to know you really enjoyed your stay with us. We would be very happy to welcome you soon again Sincerely, Hotel Riu Palace Cabo San Lucas Online Reputation Manager
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PRICE RANGE
$231 - $467 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace cabo san lucas hotel cabo san lucas, riu palace los cabos, riu cabo san lucas, riu los cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
692
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Frequently Asked Questions about Hotel Riu Palace Cabo San Lucas
Which popular attractions are close to Hotel Riu Palace Cabo San Lucas?
Nearby attractions include City Tours in Los Cabos (0.4 miles), Latitude 22+ Ocean View Roadhouse Bar (0.6 miles), and Cabo Bash (0.6 miles).
What are some of the property amenities at Hotel Riu Palace Cabo San Lucas?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Palace Cabo San Lucas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Cabo San Lucas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Cabo San Lucas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Cabo San Lucas?
Conveniently located restaurants include La Casona, Carbon Grill Restaurant, and El Patron.
Are there opportunities to exercise at Hotel Riu Palace Cabo San Lucas?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Riu Palace Cabo San Lucas have an airport shuttle?
Yes, Hotel Riu Palace Cabo San Lucas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Palace Cabo San Lucas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Cabo San Lucas offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Palace Cabo San Lucas?
The staff speaks multiple languages, including English and Spanish.