Find Ruffo by the pool, he will take care of you, and is very friendly. Always makes sure our drinks are refreshed. Great service! Food has been top notch. Clean and friendly atmosphere. Will come back soon
I've been coming here for 10+ years and this was the first time I have ever been approached and assisted w/chaise lounge, towel and umbrella set up. She was most accommodating and very helpful. A highlight of our stay!
Darius and Brianna Pitre wedding September 22-25, 2022. we had a amazing wonderful great experience. Perla, Heriberto Espinosa, Kenla who gave us great service glass boat ride, great service cooks servers, at the pool,
This property is absolutely immaculate. The care that is given to the grounds and landscaping is almost unprecedented compared to other places I’ve been. Sweeping the brick and rock paths, cleaning of the pool chairs (at 10pm to not disturb vacationers), garden care to the smallest points making the biggest difference. All their facilities are on par with the grounds. Restaurants, common areas and rooms are beautifully kept. Property is large but walkable to every corner and the walk is always scenic with the high quality of care given. The 5 pools are beautiful and spacious. One pool has a infinity wall to overlook the sea of Cortez. One pool has a swim up bar and overlooks a golf fairway. Several hot tubs are located by or in the pools. The pool lounge chairs are thick cushions and extremely comfortable. Speaking of comfortable. The beds in the rooms are some of the softest I’ve slept on in my life. Several AC zones in our villa made it so everyone was comfortable in their rooms. The restaurants have something for everyone. Tacos to some food I’ve never seen and can’t even spell. I did sit thru their timeshare presentation to earn some gives and resort credits. This isn’t the first I’ve been to and won’t be the last. However they’re not pushy during the presentation. In fact it was a pleasant time with Avila so thank you for that Avila! They put you to sit with the “Marketing” person who tried to apply pressure for a certain sale they were having. Tip: don’t act surprised when you have “young people” who own a timeshare or come to visit the resort and do not question them about how they manage their finances. I know you’re trying to sell and it’s your job but that just doesn’t look good for you. Overall I’d love to visit this resort again. It’s beautiful property with amazing people. Thank you for everything!…
Angel has provided the best service in the 5 days that I have been at the Hacienda Del Mar! He is friendly, down to earth, professional and attentive to the clientele. Great guy with a wonderful personality making all parties feel welcome at the resort! Consuella K
We had a great time and were treated wonderfully by all staff. Pool, hotel, and room were clean and tidy. The food was great with plenty of choices. We will definitely be returning at some point in time.
Amazing 👏!! The service and hospitality was great. Everyone at the property was friendly and joyous. I would happily recommend this hotel to friends and family to visit and enjoy. Many thanks to the hotel for our visit!
great service from the waiter at Arturo on Friday night. he is excellent and very friendly. we had tacos and margaritas and he was very attentive. he is a great host and we had an excellent time here on our first day
The activities staff was Mariana Morales. She was awesome. Not only spoke English but helped you. Also good were Lizeth Gonzalez and Monserrat Zuniga. Not only was Mariana who spoke English helpful but also assisted in teaching how to play games. Also, the guys in the small grocery store were invaluable. We bought many things from them. We went downtown in Cabo to eat. Panache was my favorite restaurant. The staff was awesome. They make your stay enjoyable,
Benji and Ruffio are the bestservers at the resort will go above and beyond to make sure you are taken care of. Will make sure you are having a great time no matter the occasion just vacation or a special event. My family always asks for them and will continue to die there excellent work ethic and hospitality