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Hacienda del Mar Los Cabos

Carretera Transpeninsular Km 10.5 CSL-SJC Lote D Cabo del Sol, Cabo San Lucas 23455 Mexico
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Traveler (5681)
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Panoramas (28)
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About

#7 of 21 resorts in Cabo San Lucas
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
Experience Enchantment of Hacienda del Mar Los Cabos Resort - Welcome! Live life luxuriously at our hotel in Los Cabos, Mexico Imagine a destination as grand and exclusive as the "Hacienda del Mar Los Cabos Resort, an oasis in the desert " itself, nestled with just steps away from Cabo del Sol golf course, breathtaking scenary and Ocean front Sea of Cortez. Our resort is surrounded by countless beloved destinations including the arch of Cabo San Lucas, famous Medano beach and downtown Cabo San Lucas. When you need a moment to savor relaxation, retire to our room accommodation, spacious one bedroom suites and villas of 2 or 3 or 4 bedrooms accommodation.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Valet parking
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Horseback riding
Aerobics
Entertainment staff
Evening entertainment
Fishing
Board games / puzzles
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Spanish
Hotel links
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Location

Carretera Transpeninsular Km 10.5 CSL-SJC Lote D Cabo del Sol, Cabo San Lucas 23455 Mexico
Name/address in local language
Hacienda del Mar Los Cabos
Traveler Insights
This summary was created by AI, based on 390 recent English reviews.
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Hacienda del Mar Los Cabos is a highly regarded hotel offering warm service, stunning views, and a lively atmosphere, according to many guests. Its amenities, including clean pools and excellent spa services, are popular, though some guests noted the lack of heated pools. The location, described as beautiful and convenient, is highly praised by many travelers. Cleanliness is a strong point, particularly the well-maintained rooms and grounds. However, some guests suggested room updates and noise control. Despite the high cost of food and services, many guests found the overall experience valuable.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Overpriced
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
Location
Convenient
Travelers adore the hotel's location, frequently describing it as beautiful, convenient, and picturesque with proximity to the beach, pools, and local areas like Cabo San Lucas and San Jose del Cabo.
  • Enedina R
    Enedina R
    Sep 2023 1 contribution
    Beautiful location with amazing staff!...
  • Shawn P
    Shawn P
    Aug 2023 2 contributions
    ...Great location between both Cabo and San Jose...
  • Tamara F
    Tamara F
    Jul 2023 2 contributions
    ...I spent a few nights at a resort closer to downtown after my stay here and much preferred Hacienda Del Mar’s location...
  • LAURIE H
    LAURIE H
    Jun 2023 9 contributions
    We chose this hotel because of its great reviews, the location and it’s traditional Mexican architecture...
  • Steve H
    Steve H
    Apr 2023 1 contribution
    ...We've been timeshare owners for 33 years and this was easily the nicest location that we've been to...
  • Kenny V
    Kenny V
    Apr 2023 1 contribution
    ...Super friendly staff with a very chill atmosphere on a gorgeous location...
  • ROGER H
    ROGER H
    Apr 2023 1 contribution
    The location is beautiful, overlooking the water...
  • Lily G
    Lily G
    Mar 2023 2 contributions
    ...Food is good, pools are nice, plenty of activities for anyone, and location is beautiful!...
  • Erica T
    Erica T
    Feb 2023 1 contribution
    Our family has been coming here for over 20 years and the location, hotel architecture and infinity pool over the ocean is beautiful!...
  • Bill & Twyla
    Bill & Twyla
    Feb 2023 12 contributions
    ...There are several pools on sight and the location has a play area for children...
  • B Singh
    B Singh
    Feb 2023 3 contributions
    ...Cant say enough about how much this location will now hold a place in our hearts!...
  • Cheryl T
    Cheryl T
    Feb 2023 3 contributions
    ...HDM has a beautiful picturesque location, comfortable clean accommodations, and hands down, the best staff anywhere!...
  • Ashten B
    Ashten B
    Feb 2023 2 contributions
    ...Location is great: right next to the pool and within waling distance of the beach...
  • Lynn1018
    Lynn1018
    Jan 2023 23 contributions
    ...Location is good with about 10 min drive to Cabo San Lucas, 25 to San Jose del Cabo which is well worth the drive...
  • Dan A
    Dan A
    Jan 2023 3 contributions
    Splendid location overlooking the sea of Cortez and the Pacific ocean...
  • Dan
    Dan
    Dec 2022 3 contributions
    ...We love the location because it gives you the feeling of being right on the beach while still having access to the pool and delicious food and drink service...
  • Amir M
    Amir M
    Nov 2022 1 contribution
    ...The location is about a 15 minute drive from the marina and is very safe and clean...
  • T J
    T J
    Oct 2022 6 contributions
    ...The resort is in a beautiful location with views that are incredible!... The biggest disappointment was the room location...
  • Companion10225853527
    Companion10225853527
    Oct 2022
    ...Great location Rodrigo pool concierge amazing... Location amazing right on the beach...
  • Karmi S
    Karmi S
    Sep 2022 1 contribution
    ...Location was perfect, right between Cabo San Lucas where we went to charter fish, gameday on Sunday and have fun...
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Atmosphere
Charming
Guests appreciate the warm, personable service, the stunning views, and the lively yet relaxed atmosphere, accompanied by live music and a variety of entertainment options.
  • malatylim
    malatylim
    Aug 2023 1 contribution
    ...The meet and great to welcome the guest was nice touch with Mexican theme of margaritas, beer, and appetizers with dancing competition for local prizes...
  • Roger
    Roger
    Aug 2023 10 contributions
    Variated meals , under a very good atmosphere , Francisco - the Maître - was incredibly nice , taking care of all details ...
  • Carmel Maldonado
    Carmel Maldonado
    Jul 2023 2 contributions
    ...He even sang Happy Birthday to my 10 year son, Noah which made his birthday extra special...
  • Giovanna L
    Giovanna L
    Apr 2023 1 contribution
    ...We mentioned it was my friends birthday and they literally brought out a beautiful cake and with candles and played the birthday song in the whole restaurant...
  • Smiley Vancouver
    Smiley Vancouver
    Mar 2023 6 contributions
    ...The manager Antonio and his staff are very attentive, views on the beach and live music are very enjoyable...
  • morganslaw8
    morganslaw8
    Mar 2023 2 contributions
    ...They play all different kinda of music for all different music tastes...
  • Christina Ferris
    Christina Ferris
    Feb 2023 56 contributions
    ...We ended up there for a nightcap every evening to hear a local artist play guitar...
  • MLE
    MLE
    Feb 2023 40 contributions
    ...On his day off, he arranged for his amigo Damien to make sure our chairs and umbrellas were exactly where we like them... A comfortable armchair or two would be a nice addition for gathering in the living room... All that will be forgotten once the ambiance of this beautiful, peaceful (mostly) resort and its magic transport you...
  • LORI D
    LORI D
    Feb 2023 2 contributions
    The atmosphere is serene and landscape is breathtaking...
  • Lizzandra T
    Lizzandra T
    Jan 2023 2 contributions
    ...Pedro Damian Roche went above and beyond finding us chairs, umbrellas and towels... This makes a great ambience and you can have one pool without music for those who wish not to have music...
  • Sand S
    Sand S
    Dec 2022 1 contribution
    ...He worked tirelessly all day long to make people happy: pulling heavy lounge chairs around, making towel pillows, moving tables, ensuring your view and needs were met to the highest possible standard and kept up with everyone always saying ‘If you need anything at all just let me know.’...
  • 98rachaelb
    98rachaelb
    Dec 2022 11 contributions
    ...The views are stunning, a few whales showed up to pass along their christmas greetings and to remind us to ptotect their home, the ocean, the live music was just beautiful, spiritually enhancing and the food was scrumptious...
  • Mobile294786
    Mobile294786
    Dec 2022
    ...We opted for the all inclusive option through the (Travelzoo deal) and enjoyed the food, service, and ambiance...
  • LolaE
    LolaE
    Nov 2022 1 contribution
    ...One young man, Guillermo Pireda was a rock star...eagerly offering us assistance with bags and transport around the resort...
  • Kendalllyman
    Kendalllyman
    Nov 2022 5 contributions
    ...After he got us all set-up with comfortable chairs, fresh towels, an umbrella for shade, and a table to put our stuff on, he asked if he could bring us anything to drink!...
  • AnaTravelsEverywhere
    AnaTravelsEverywhere
    Nov 2022 6 contributions
    Not sure how Hacienda Del Mar staff and service managed to provide such delicious meals, in a pristine and colloquially charming environment!...
  • Francis X
    Francis X
    Nov 2022 4 contributions
    ...The ambiance, the food, the facilities, and the setting were outstanding...
  • Nan F
    Nan F
    Oct 2022 3 contributions
    ...We never lacked for a cozy spot, as he scurried to procure towels and umbrellas, mini tables and waiters, ever ready to satisfy our spoiled American needs...
  • Leigh D
    Leigh D
    Oct 2022 2 contributions
    ...The atmosphere is very special and the views are spectacular...
  • vanmorrison2003
    vanmorrison2003
    Sep 2022 43 contributions
    ...The property is very clean with gorgeous flowers, and everyone you encounter will say "Hola" and give you a big smile!...
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Rooms
Comfortable
Travelers frequently comment on the rooms' cleanliness, comfort, and views, but many suggest they need updating and report issues with noise and maintenance.
  • Kelly S
    Kelly S
    Jul 2023 7 contributions
    ...During the sales presentation I was told " because I wasn't a member I received a "lesser room" I have ownerships with other vacation clubs...
  • L9634YPterryb
    L9634YPterryb
    Mar 2023 2 contributions
    ...Cost has increased since last visit but this was also reflected in rising cost of everything we encountered during our entire trip...
  • MLE
    MLE
    Feb 2023 40 contributions
    ...Our room is in good repair, but we miss the colorful artwork that once adorned the walls... Bring earplugs and/or a white noise machine, as you will hear every footstep, toilet flushing, drawer closing and chair scraping in the room above...
  • Scott V
    Scott V
    Feb 2023 1 contribution
    ...The room did have a bit of a funky odor when we arrived so we would just keep the doors open for a little extra ventilation and then would cover the shower drains and close the sinks at night which seemed to help quite a bit... The king bed in the main bedroom was really comfortable and the linens were nice...
  • Jan S
    Jan S
    Feb 2023 13 contributions
    ...Our room was above the courtyard where each night they had a buffet which included a roasted pig over a fire pit. We got smoke smell in our room with everything closed up... Did move to another room away from the smoke and sound...
  • JAMES M
    JAMES M
    Feb 2023 4 contributions
    ...Our room was satisfactory, good for the price but would like to see them do a total overhaul of the property, just starting to really show its age... Joel goes beyond to ensure you have a great stay and that if there is anything you need he is always happy to assist!... Alejandro in management was extremely accommodating in his pursuit for a room that would give us the best view and meet our needs...
  • DizzyDee
    DizzyDee
    Feb 2023 9 contributions
    ...Beautiful grounds and pools, construction on two sides, very noisy all day, and rooms quite outdated. Four adults travelled and room had two beds in one room, which seemed to be the norm...
  • Dave H
    Dave H
    Feb 2023 217 contributions
    ...They have to bring it to your room and that means another tip... We have money and are used to spending $300 a night for rooms so for this place, that wasn't bad... If you stay one one of the rooms with a kitchen, it's worth the trip to Walmart to get groceries to keep your costs down...
  • Lynn1018
    Lynn1018
    Jan 2023 23 contributions
    ...Go to the Thur night art walk there and Flora Farms for lunch or cooking class Rooms could use a little updating and adding a more medium level restaurant back would be nice Girasoles closed for two years or more...
  • Lori G
    Lori G
    Jan 2023 16 contributions
    ...We got an oceanfront room which was a great surprise but there was a large compressing a nearby out building that was quite loud and ruined the vibe... I stayed one night in transit to another Baja location...
  • George F
    George F
    Jan 2023 45 contributions
    ...My room, the second one, was comfortable and clean... I booked an ocean view room... The room I was assigned first I guess "technically" had a view of the ocean, but it was far away and through palm trees and rooftops... I went down and spoke to the manager and he assured me they would be done in two hours and also explained that's how they market the "ocean view" rooms... After a while had passed he called and said he was moving me to another room... This room had a much better view, one I would classify as ocean view... When I was waiting hours to get to a room the manager offered me a margarita for my troubles...
  • Melanie
    Melanie
    Jan 2023 16 contributions
    ...Even though the resort and beach itself is beautiful, the rooms are in need of an upgrade… we have been told that they are doing a big remodel that should be complete in 18-24 mos — much needed...
  • Susan A
    Susan A
    Dec 2022 10 contributions
    ...Unfortunately our room was very noisy, unable to use patio and even leave patio door open to enjoy the weather. Been timeshare member for 15+ years and have difficulty ever getting a reservation...
  • mark s
    mark s
    Dec 2022 1 contribution
    ...We stayed ocean front ground floor in a vary spacious room with unobstructed views and a nice little patio deck to relax on. The service was generally very good with maid service everyday to swap out towels and make up the bed.....
  • JoeGoesDiveVacation
    JoeGoesDiveVacation
    Nov 2022 3 contributions
    ...We were given a room number (a nice room) and told to wait while they got it ready. When we went to check in they had changed our room to the absolute worst room in the entire property with a ground level view of the construction 50 feet away... After talking to the check in people they said the previous occupant of our room decided to stay longer and that's why they took it back... Then we spent six or more hours talking to different people like Manuel and Ricardo who simply told us we still got a nice room... They refused to do anything to make it right and said they will not do anything since we got the room eventually the next day and only spent 2 hours having to repack our bags and groceries for our family of six...
  • cheryljmac
    cheryljmac
    Nov 2022 6 contributions
    ...The suites that are used for RCI exchanges are of very poor quality!...
  • Mike M
    Mike M
    Nov 2022 1 contribution
    As owners for almost ten years we were again extremely disappointed with the room selection assigned to us... However for the 3rd year in a row we were given a room on the south side where the new Four Seasons construction has been taking place, there was NO ocean view, the room was old, the furniture is not comfortable, there were mosquitos in our room plus the costs for food and drink are outrageously high...
  • Brenda A
    Brenda A
    Oct 2022 2 contributions
    ...Had to spend two days trying to get the room as promised. First room-air conditioning was broke... The second room was better until the last 2 days they were doing construction on the roof and from 9am on there was jack hammering and pounding we had to listen to all DAY LONG...
  • Terrence O
    Terrence O
    Sep 2022 7 contributions
    ...Osama at the front desk was so patient with my rather “particular” wife and made sure our accommodations were perfect... There are no directories in the rooms with the standard hotel history, local maps, local eateries, available facilities & hours or available services...
  • Jennifer M
    Jennifer M
    Sep 2022 32 contributions
    ...The room was stunning, well maintained, and had a beautiful view... Appreciated the staff offering to drive us and our luggage to and from our rooms... The staff really go above and beyond there to ensure guests feel welcome and comfortable...
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Value
Overpriced
Many travelers find the food and services at the hotel quite expensive. Some suggest opting for all-inclusive plans or purchasing groceries to manage costs. While a few find the value acceptable, the majority express that the prices do not match the quality of food and service.
  • suzannemosch
    suzannemosch
    Jul 2023 13 contributions
    ...4 tacos, 2 non alcoholic drinks, and nachos were $50.00 plus tip. Breakfast buffet was $35.00 per person...
  • ROGER H
    ROGER H
    Apr 2023 1 contribution
    ...If you’re not on the all inclusive plan, it can be very expensive eating at any of the restaurants, especially the finer ones... You can’t even go take a aerobics class or get lunch in that short period of time... It’s bad enough that you have to get up early and go down there and put a towel on the chair to assure yourself of getting one... The shuttle into town is a little expensive, especially if you’re traveling as a couple...
  • claudiadowd73
    claudiadowd73
    Mar 2023 1 contribution
    ...We had lunch at Sienas ( Pricey) but good. Dinner at DeCortez expensive but delicious and worth the $$ The staff will bring you around the resort by golf cart, just dial 0 and ask...
  • Kate L
    Kate L
    Mar 2023 6 contributions
    ...Restaurants: there is a good selection but service can be slow and prices are a little high. We prefer to travel into San Jose del Cabo to eat at there many restaurants which have better food quality and lower prices... We have stayed at other resorts in the area which offer better food, service and nicer rooms...
  • Nadine S
    Nadine S
    Mar 2023 1 contribution
    ...Fantastic premium food selection (make reservations for the a la carte restaurants) Breakfast service by Rocio &Nayeli remembering our cappuccinos was the perfect start to the day and Custom omelettes always perfect!... While Ricardo at the dolphins bar and Benjamin at Tortugas on the beach are the refreshment specialists ;-) Caution-be sure to buy the all inclusive meal package and also bring your own cash ahead of time as while the resort offers 2 private bank machines (Pesos & USD) they have huge service fees (on top of your own bank fees) ...
  • Christina Ferris
    Christina Ferris
    Feb 2023 56 contributions
    ...You should book all inclusive because everything is super expensive otherwise. We got up bright and early daily to snag premium spots near the pool and facing the sea, and to watch the beautiful sunrise... Don’t book tours from the airport or hotel... In Los Cabos you can get dropped off at the marina and for $50 per couple jump on a 40 minute tour of the Arch of Los Cabos...
  • Fearless219672
    Fearless219672
    Feb 2023 5 contributions
    We were so disappointed with HDM and the All-Inclusive meal plans. The Plan was almost $4000 for two weeks for two people which is totally outrageous given the very limited choices of the food & beverage locations within the resort...
  • Dave H
    Dave H
    Feb 2023 217 contributions
    ...But go with lots of money in your pocket because this is a very expensive place to be... We have money and are used to spending $300 a night for rooms so for this place, that wasn't bad... But another $300 a day in food for the two of us seemed really high... We did not know about the all-inclusive option for $150 a day more for two people but we should have gone that route because we spent way more than the $150 a day for food and didn't eat as much as we would have had we purchased the all-inclusive option... If you stay one one of the rooms with a kitchen, it's worth the trip to Walmart to get groceries to keep your costs down...
  • Conner Brintlinger
    Conner Brintlinger
    Feb 2023 6 contributions
    ...The food is always full of local, fresh flavor and great value...
  • Jane I
    Jane I
    Feb 2023 1 contribution
    ...We splurged on day and stayed on the private beach bed and seating area to celebrate my sister’s birthday and from the moment on site his friendly service and helpfulness was so appreciated...
  • Jan S
    Jan S
    Feb 2023 13 contributions
    ...$12 drink (and they were watered down) lunch was $65 for two... If you go do their “inclusive package” for the meals and drinks... Overall we were disappointed with the property and our experience and would not return...
  • George F
    George F
    Jan 2023 45 contributions
    Stayed here for the first time in January 2023... I had paid for the all inclusive plan and part of that was a stocked mini bar each day... I figured since I did arrive the next day I wouldn't be charged for the first day I missed... Not only did they charge me, they also had different taxes charged to my bill on checkout that was supposed to be covered in the all inclusive... I guess it was a nice gesture, but I had paid for the all inclusive so not really...
  • Michelle D
    Michelle D
    Dec 2022 1 contribution
    ...Overall, food is pricey and bland, the good pool chairs fill by 6am (no sleeping in here!)...
  • JamesC
    JamesC
    Nov 2022 3 contributions
    ...Don't advertise or tell guests that you heat some pool or pools and you don't... That said, if I was paying the prices they were charging guests, I would be pretty disappointed... All our dinners we had would have cost us from $414.00 to $480.00 (2 guests)... The food was good but not worth the price of the meal...
  • cheryljmac
    cheryljmac
    Nov 2022 6 contributions
    ...The suites that are used for RCI exchanges are of very poor quality! Beware of the time share presentation, especially if you get stuck with the salesman named Don... Even if I was a millionaire, I wouldn’t part with a single peso with this shark of a Mr. Despicable involved!...
  • JoeGoesDiveVacation
    JoeGoesDiveVacation
    Nov 2022 3 contributions
    ...After 10 years of coming here I sadly no longer would NOT recommend it. This year however we got royally screwed over by the resort... When we went to check in they had changed our room to the absolute worst room in the entire property with a ground level view of the construction 50 feet away... After 10 years of coming here I sadly no longer would recommend it...
  • dandandandanp
    dandandandanp
    Nov 2022 22 contributions
    ...The breakfast in tomatoes was included from costco and it was a good value for our family...
  • JiaL
    JiaL
    Oct 2022 1 contribution
    ...Food is quite pricy and it is hard to go out of the resort. You can easily spend 50-100 usd per day per person on food... Consider buying all inclusive option when booking...
  • Miss M
    Miss M
    Oct 2022 8 contributions
    ...They try to be fancy with food and can’t even make semi authentic Mexican food...
  • Yanhel P
    Yanhel P
    Sep 2022 1 contribution
    ...My only complaint is I wish their food was tastier for the price they sell it at...
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Cleanliness
Immaculate
Most travelers praise the hotel for its cleanliness, with frequent mentions of well-maintained and neat rooms, grounds, and pool areas. Some guests commended the housekeeping staff for their excellent service.
  • Jana E
    Jana E
    Apr 2023 3 contributions
    Beautiful grounds, clean, food is not the greatest and could have had better hours... Rooms were nice and clean but rooms need more natural light and more air flowing through them...
  • L9634YPterryb
    L9634YPterryb
    Mar 2023 2 contributions
    ...The grounds are impeccable in beauty and cleanliness...
  • Jenni b
    Jenni b
    Feb 2023 5 contributions
    ...Beach is super clean.. or morning chair guy Damian Rocher was a wonderful smile every sunrise... Those two made sure we never had dirty dishes at our table, our mimosas were full and coffee poured...
  • Justin B
    Justin B
    Feb 2023 6 contributions
    ...This along with the clean and classy rooms and property is enough for 5 stars but the incredible high quality food and drink makes this a wonderful retreat...
  • Cheryl S
    Cheryl S
    Feb 2023 7 contributions
    ...The rooms are so clean I wish I could bring the cleaning staff home with me...
  • Dre C
    Dre C
    Feb 2023 1 contribution
    ...The grounds were well kept, The pool had a great ocean view...
  • Lawrence R
    Lawrence R
    Jan 2023 1 contribution
    ...The premises are highly cared for, from landscaping to simple things as tables and chairs...
  • Sightseer11435848291
    Sightseer11435848291
    Dec 2022
    ...The pool staff never let our drinks go dry until we asked and the cleaning staff did a great job keeping our rooms tidied...
  • mark s
    mark s
    Dec 2022 1 contribution
    ...The service was generally very good with maid service everyday to swap out towels and make up the bed.....
  • Geoffrey G
    Geoffrey G
    Dec 2022 22 contributions
    ...We had our chairs and umbrellas prepared for us daily with plenty of towels and our request for a garbage bag honored everyday... Our rooms were immaculate and housekeeping always took care of us...
  • Kim G
    Kim G
    Dec 2022 30 contributions
    ...Loved our cleaning g service every day...
  • Melanie C
    Melanie C
    Dec 2022 1 contribution
    ...The room was very clean, food was great, and experienced the best hospitality here at Hacienda Del Mar...
  • Sylvia M
    Sylvia M
    Nov 2022 1 contribution
    ...Only complaint is getting soap for the dishwasher, paper towels and wash cloths is hit or miss...
  • Nick B
    Nick B
    Nov 2022
    ...They have been so accommodating and make sure we have everything we need from towels to beer!...
  • AnaTravelsEverywhere
    AnaTravelsEverywhere
    Nov 2022 6 contributions
    Not sure how Hacienda Del Mar staff and service managed to provide such delicious meals, in a pristine and colloquially charming environment!...
  • moretimeout
    moretimeout
    Nov 2022 5 contributions
    ...Our maids did an amazing job and although we leave additional cash on our bed for them the day we forgot it was just as clean...
  • Maria Isabel G
    Maria Isabel G
    Nov 2022 1 contribution
    ...The hotel is very clean and well maintained...
  • Rhonda B
    Rhonda B
    Oct 2022
    ...Everyone was nice courteous, the housekeeping was on point, food was tasteful, breakfast was excellent everyday...
  • boyofbuckeyes
    boyofbuckeyes
    Sep 2022 51 contributions
    ...Sweeping the brick and rock paths, cleaning of the pool chairs (at 10pm to not disturb vacationers), garden care to the smallest points making the biggest difference... Restaurants, common areas and rooms are beautifully kept...
  • vanmorrison2003
    vanmorrison2003
    Sep 2022 43 contributions
    ...The groundskeepers and maids all do a wonderful job. The property is very clean with gorgeous flowers, and everyone you encounter will say "Hola" and give you a big smile!...
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Service
Attentive
Travelers predominantly commend the hotel's service for its attentiveness, friendliness, and efficiency, with special praise for the staff's professionalism, helpfulness, and courteousness.
  • Milly G
    Milly G
    Jan 2023 2 contributions
    ...The drinks are not too sweet, you can tell they make them fresh and they don't short you on alcohol... RUFFO at the pool near Pithaya was particularly friendly and attentive... He never let our drinks go dry and made sure we got the best food and VIP service...
  • 98rachaelb
    98rachaelb
    Dec 2022 11 contributions
    ...The staff was brilliant and made every effort to create a home away from home Christmas celebration... A basket of fruit and pan dulce arrived within seconds... The views are stunning, a few whales showed up to pass along their christmas greetings and to remind us to ptotect their home, the ocean, the live music was just beautiful, spiritually enhancing and the food was scrumptious... Our heartfelt thanks to Francisco the restauant manager, Ulises, Naidelin and lovely staff for excellent and dedicated service...
  • Jen W
    Jen W
    Dec 2022 1 contribution
    The resort was beautiful, food was good and service was great (except the morning buffet)... Our only restaurant complaint was the morning buffet where no matter how many tables were open outside they always told us we’d have to sit inside... It seemed once they saw we had in an all inclusive wrist band they gave us a crappy table... Otherwise service was great by the pool and in all the restaurants...
  • Jennifer D
    Jennifer D
    Nov 2022
    ...I enjoyed a 80 minutes massage with Irma & she was wonderful. The pressure was perfect & she made me feel extra special, offering me hot tea & a warm neck wrap after my treatment...
  • mommastoner
    mommastoner
    Nov 2022 14 contributions
    Received a gift massage certificate for Cactus Spa from a sweet friend... I loved my service, he was kind and very knowledgeable... I have had many massages while traveling abroad and while at home, I think he could have given the best massage ever... The other service were nice as well and they offered us fruit and refreshing flavored waters as well...
  • AnaTravelsEverywhere
    AnaTravelsEverywhere
    Nov 2022 6 contributions
    Not sure how Hacienda Del Mar staff and service managed to provide such delicious meals, in a pristine and colloquially charming environment! Their obvious care and concern for our safety and well being in our experiences during our conference was outstanding... The staff brought some of their families, painted their faces and wore costumes and laughed and celebrated with us... And… a special shout-out to Killian Adrianne for their excellent service...
  • Francis X
    Francis X
    Nov 2022 4 contributions
    ...But perhaps what made the visit so special was the staff. The personnel were polite, friendly, and eager to assist... We ate breakfast daily at the resort’s Tomates restaurant, which was one of the best breakfast buffets we have ever experienced... Our servers, Adelina and Sahet, were so accommodating, that we requested a table in their section every morning, even if it meant we had to wait a bit to be seated...
  • Lila W
    Lila W
    Nov 2022 1 contribution
    ...My massage was pure bliss thanks to Maricela whom the Lord has blessed with powerful and magical hands to treat those sore and tight knots in my shoulders, neck, back, legs and basically full body. The aromas and special lotion she recommended were so relaxing and really elevated my experience... Great spa, very beautiful and clean... Cactus Spa is highly recommended...
  • Wade
    Wade
    Nov 2022 1 contribution
    When making our 2023 reservation, my wife and I were very impressed with the quality of service we received from the Customer Care Department, we were assisted by Yunuen Ajuech ( a.k.a... June not only helped us make the perfect reservation, but helped us understand all our options and contract with grace, professionalism, and patience... The HDM is obviously a great facility but it’s the staff members like June that make it world class...
  • Sylvia M
    Sylvia M
    Nov 2022 1 contribution
    Marichuy at the pool area is attentive, friendly and efficient... Entire staff at the resort is professional, pleasant and efficient... Only complaint is getting soap for the dishwasher, paper towels and wash cloths is hit or miss...
  • LolaE
    LolaE
    Nov 2022 1 contribution
    ...We are always amazed at the helpfulness and availability of all the support staff...their help and assistance is always done graciously and with a smile. One young man, Guillermo Pireda was a rock star...eagerly offering us assistance with bags and transport around the resort...
  • Chad W
    Chad W
    Nov 2022
    ...The standout, diligent and excellent service by our server Adelina was on point and always top notch. Adelina not only provided expedient service - ensuring our coffee was always full and clearing dishes - but she greeted us with a warm smile and engaged in friendly conversation...
  • Danika S
    Danika S
    Nov 2022 1 contribution
    ...I will recommend this place over and over again because you get to spend as long as you want in the spa. Three different pools varying from cold to hot tub, A sauna, A steam room, Showers, Tea and flavored water all around and with the most lovely staff... I would recommend Irma for a deep tissue massage as she was just so wonderful...
  • Elvis422
    Elvis422
    Oct 2022 63 contributions
    ...The staff is friendly yet professional... A laundry facility is available also... If you want to venture off property, there is an on site car rental or a resort shuttle to take you to downtown Los Cabos...
  • Nan F
    Nan F
    Oct 2022 3 contributions
    Our pool experience was made spectacular by the Pool Concierge, Mr Rodrigo, who tirelessly moved in every direction, meeting guests needs with smiles and good cheer. We never lacked for a cozy spot, as he scurried to procure towels and umbrellas, mini tables and waiters, ever ready to satisfy our spoiled American needs...
  • ken milner
    ken milner
    Oct 2022 9 contributions
    Fantastic service in the several restaurants and bars at this unique resorts coming here for over 8 years the staff make this resort the best you can find in Cabo . Tomatoes restaurant had the most accommodating staff for breakfast anywhere and a gray thank you to Adelina our server for 14 days , going beyond our expectations with top class service every day...
  • T J
    T J
    Oct 2022 6 contributions
    ...The resort grounds are immaculate and well kept and the service AMAZING!! Victor, in concierge, always went above and beyond to make us feel welcomed and like family... I looked forward to seeing him when we needed transportation to the gate... The Victor who managed Tomates was very friendly and accommodating... Market night buffet was very lackluster...
  • boyofbuckeyes
    boyofbuckeyes
    Sep 2022 51 contributions
    ...Sweeping the brick and rock paths, cleaning of the pool chairs (at 10pm to not disturb vacationers), garden care to the smallest points making the biggest difference... Restaurants, common areas and rooms are beautifully kept... Property is large but walkable to every corner and the walk is always scenic with the high quality of care given... The beds in the rooms are some of the softest I’ve slept on in my life... Several AC zones in our villa made it so everyone was comfortable in their rooms... In fact it was a pleasant time with Avila so thank you for that Avila!...
  • vanmorrison2003
    vanmorrison2003
    Sep 2022 43 contributions
    Stunning property with comfy rooms and a fabulous staff. We had outstanding service at the Delfines Swim-Up Bar and Pool and at Las Sirenas... The groundskeepers and maids all do a wonderful job... The property is very clean with gorgeous flowers, and everyone you encounter will say "Hola" and give you a big smile!...
  • 471pompano
    471pompano
    Sep 2022 6 contributions
    ...Our bar tender at the swim up bar Alberto was attentive, learned our preferred beverages the first day and always greeted us when we arrived. Rodrigo our pool attendant made every visit to the pool a pleasure... These two employees made our stay very special but I would also like to recognize the house keeping an Bell man staff at the hotel... The concierge, I believe his name was Fredrico, was amazing... Not many would take the time or make the effort to assist in this manner... Even faced with tropical storms and a black out of all of the lower Baja during our visit, the staff made sure the guest were alwasy safe and their needs met...
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Amenities
Outstanding
The hotel boasts stunning amenities including clean pools, excellent spa services, and a beachfront location. However, some guests complained about the lack of heated pools and limited beach chairs.
  • Lizzandra T
    Lizzandra T
    Jan 2023 2 contributions
    ...I wish I had breakfast receiving her service. Pedro Damian Roche went above and beyond finding us chairs, umbrellas and towels... He should be one of the waiters in the pools if that is a step above... He made great recommendations on where to swim on the beach as well... The only minor complaints I have with my stay is that there is no music playing by the pools and there is not an adults only pool... This makes a great ambience and you can have one pool without music for those who wish not to have music... The tortuga area is such a hidden gem that could be turn into a nighttime lounge with music and cocktails for the younger crowd...
  • Dan
    Dan
    Dec 2022 3 contributions
    ...We spent most of our time relaxing by the pool. We can not express enough the amazing staff we had during our relaxing time at the De Cortez pool... Guadalupe was top notch and made sure that we had fresh towels, nice umbrellas, and a very humorous spirit... We love the location because it gives you the feeling of being right on the beach while still having access to the pool and delicious food and drink service...
  • Sand S
    Sand S
    Dec 2022 1 contribution
    Rodrigo Abundez was our beach and pool attendant... He worked tirelessly all day long to make people happy: pulling heavy lounge chairs around, making towel pillows, moving tables, ensuring your view and needs were met to the highest possible standard and kept up with everyone always saying ‘If you need anything at all just let me know.’...
  • 98rachaelb
    98rachaelb
    Dec 2022 11 contributions
    We just had Christmas Brunch at de Cortez... The staff was brilliant and made every effort to create a home away from home Christmas celebration... A basket of fruit and pan dulce arrived within seconds... The views are stunning, a few whales showed up to pass along their christmas greetings and to remind us to ptotect their home, the ocean, the live music was just beautiful, spiritually enhancing and the food was scrumptious...
  • mexsabes
    mexsabes
    Dec 2022 609 contributions
    This was a beautiful resort in its day (20 years ago). We stay here when all the buildings were new and it was very nice... One item they can change is how cold all the pools and the hot tubs are (except 1 tub)... The staff is great and friendly which is a plus...
  • Jennifer D
    Jennifer D
    Nov 2022
    As always, I had a lovely visit to the Cactus Spa... The pressure was perfect & she made me feel extra special, offering me hot tea & a warm neck wrap after my treatment... The outdoor area is so tranquil, I love spending time out there enjoying the hot & cool tubs & the sound of the waterfall...
  • David D
    David D
    Nov 2022 18 contributions
    The classic or traditional style and architecture of this resort is so beautiful and inviting to just rest and relax around the pools and grounds. The views were amazing, especially from the patios of the two main restaurants... The infinity pool is spectacular overlooking the ocean... We ate several times at both Pitahayas and De Cortez... The views from the outdoor patios are astounding, literally steps away from the beach and ocean... We also tried Tortugas right on the beach... Grilled seafood and sushi right on the beach... We would highly recommend letting the concierge know you are interested and they will give you a call when it's happening...
  • Francis X
    Francis X
    Nov 2022 4 contributions
    ...The ambiance, the food, the facilities, and the setting were outstanding... The personnel were polite, friendly, and eager to assist... We ate breakfast daily at the resort’s Tomates restaurant, which was one of the best breakfast buffets we have ever experienced... Our servers, Adelina and Sahet, were so accommodating, that we requested a table in their section every morning, even if it meant we had to wait a bit to be seated...
  • Sol
    Sol
    Nov 2022 1 contribution
    ...After the room service came, we were not in the room, our tablet went missing... We had paid for an Ocean Front room but they gave us an Ocean View room... We had trees, pools, outdoor seatings and a restaurant between us and the beach, about 700+ feet distance... They simply said that in their system our room was an Ocean Front... Be prepared to pay for filtered water... I always carry a reusable water bottle and wanted to just fill the bottle instead of plastic bottles... The resort was fairly clean and seemed to be maintained well... It's about 40min from the airport and 20 min from downtown without traffic...
  • Chad W
    Chad W
    Nov 2022
    Attending breakfast at Tomato’s Restaurant every morning was not only delicious but there always was a wide array of food choices that satisfied my entire family - especially my 2 young children... Adelina not only provided expedient service - ensuring our coffee was always full and clearing dishes - but she greeted us with a warm smile and engaged in friendly conversation...
  • Sylvia M
    Sylvia M
    Nov 2022 1 contribution
    Marichuy at the pool area is attentive, friendly and efficient... Only complaint is getting soap for the dishwasher, paper towels and wash cloths is hit or miss...
  • LolaE
    LolaE
    Nov 2022 1 contribution
    ...My friend and I enjoy visiting this resort and have been there often. We are always amazed at the helpfulness and availability of all the support staff...their help and assistance is always done graciously and with a smile... One young man, Guillermo Pireda was a rock star...eagerly offering us assistance with bags and transport around the resort...
  • Danika S
    Danika S
    Nov 2022 1 contribution
    ...I will recommend this place over and over again because you get to spend as long as you want in the spa. Three different pools varying from cold to hot tub, A sauna, A steam room, Showers, Tea and flavored water all around and with the most lovely staff...
  • Elvis422
    Elvis422
    Oct 2022 63 contributions
    ...It is stunningly beautiful with well maintained grounds. The staff is friendly yet professional... A small general store is on site in case you forgot to pack something essential or if you want to grab a snack to eat on your balcony... A laundry facility is available also... If you want to venture off property, there is an on site car rental or a resort shuttle to take you to downtown Los Cabos...
  • JohnNurk
    JohnNurk
    Oct 2022 11 contributions
    ...You should participate in the all-inclusive as prices were high for food and beverages. Only wish they could solve the chair problem for the beachside chairs at the pool... Most chairs were reserved by 7 am and people would not show up until 10 am sometimes... The grounds of the resort are beautiful and one can tell that the employees here love their jobs... They made the whole experience 200% better...
  • Justin W
    Justin W
    Oct 2022 20 contributions
    ...Every morning we came to tomotes and she made sure that we had a lovely experience with food and drinks everyday...
  • Miss M
    Miss M
    Oct 2022 8 contributions
    This resort is average because of the following: expensive food that isn’t very good, limited food options, only breakfast was a buffet for $30 a person, activities provided are boring, limited umbrellas and chairs, unswimmable beaches, dated rooms and steep terrain... If you like to lay at a crowded pool all day with tons of other people-this resort is for you...
  • Nan F
    Nan F
    Oct 2022 3 contributions
    Our pool experience was made spectacular by the Pool Concierge, Mr Rodrigo, who tirelessly moved in every direction, meeting guests needs with smiles and good cheer. We never lacked for a cozy spot, as he scurried to procure towels and umbrellas, mini tables and waiters, ever ready to satisfy our spoiled American needs...
  • ken milner
    ken milner
    Oct 2022 9 contributions
    Fantastic service in the several restaurants and bars at this unique resorts coming here for over 8 years the staff make this resort the best you can find in Cabo . Tomatoes restaurant had the most accommodating staff for breakfast anywhere and a gray thank you to Adelina our server for 14 days , going beyond our expectations with top class service every day...
  • boyofbuckeyes
    boyofbuckeyes
    Sep 2022 51 contributions
    ...The care that is given to the grounds and landscaping is almost unprecedented compared to other places I’ve been. Sweeping the brick and rock paths, cleaning of the pool chairs (at 10pm to not disturb vacationers), garden care to the smallest points making the biggest difference... Restaurants, common areas and rooms are beautifully kept... Property is large but walkable to every corner and the walk is always scenic with the high quality of care given... One pool has a infinity wall to overlook the sea of Cortez... One pool has a swim up bar and overlooks a golf fairway... Several hot tubs are located by or in the pools... The pool lounge chairs are thick cushions and extremely comfortable... The beds in the rooms are some of the softest I’ve slept on in my life... Several AC zones in our villa made it so everyone was comfortable in their rooms... Overall I’d love to visit this resort again...
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A C wrote a review Yesterday
1 contribution
Marichuy was an exceptional server by the pool the whole week we were there! She was always on top of her service and remembers you by your name. She made our families experience at the pool remarkable. Thank you again for your service!
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Date of stay: December 2023
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Trip type: Traveled with family
Room Tip: Make sure you make reservations for their two gourmet restaurants when you arrive. They get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bsbearden1 wrote a review Yesterday
Austin, Texas7 contributions
Positives: staff (except sales people ) is incredibly gracious and obviously willing to please. Beautiful, safe property on the beach w 4 or 5 pools. Great breakfast buffet at Tomatoes Negatives: upon checkin, after traveling all day, the sales people will not leave you alone… Trying to get you to come to a meeting to “learn“ more about the property and upsell you on larger units or other properties. They will not stop until you are rude to them and say absolutely NO & walk away. The units are in a bit of disrepair with AC working inconsistently, utensils, and appliances missing, generally very rundown feeling. Housekeeping does a nice job of making a crisp bed and damp mopping the floors, but they forget to replace towels, garbage liners, don’t wash dishes in the sink,… The unit did not feel dust free. Food: Basically, there is one menu for lunch no matter where you are on the property and the quality has gone downhill. There are three options for dinner, and as usual everything is extremely overpriced, While we used to love eating at Pitahayas & De Cortez, I would give it a B at best this year. Lastly, the pool chair situation has become untenable. We are on vacation, yet one of us needed to be down by 6 or 6:30 in the morning to get chairs. My husband did the first day and literally walked from the poolside back to the unit to use the bathroom and get me, and then we returned, it may have been 20 minutes? And somebody had taken our chairs. The pool staff, who my husband had tipped earlier, told the new occupants to take the chairs and just let our chairs go… We have loved Hacienda Del Mar and have been going for 25 years but I must say this makes me wonder if we actually return again… We will probably just sell our weeks each year and find another place where we can relax and enjoy! It breaks my heart to write this as this has been our family destination vacation for so long:(
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Date of stay: December 2023
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Trip type: Traveled with family
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whoismatt wrote a review Yesterday
Pebble Beach, California4 contributions
This is a review of the all inclusive option at Hacienda Del Mar which I surprisingly had difficulty finding info about when preparing to visit this resort, so I hope this helps you! To start, we booked our trip through Travelzoo for 4 nights with an ocean view room and the all-inclusive package. This all inclusive option is sometimes called a Meal Plan with other bookings but I believe it is all the same. With the all inclusive package you get unlimited food at any of the restaurants, as well as drinks both alcoholic and nonalcoholic (this includes liquor and not just beer and wine). The only all-inclusive limitations the are not covered are the coffee shop, the 24/7 room service, and the De Cortez restaurant and Pitahayas restaurant where several items on each menu were marked as having an additional fee of 320 pesos if you wanted to order them. Other than that, literally EVERYTHING was included and the only thing you will have to do is leave a tip. Speaking of those extra items on the menus though, I would definitely recommend the Pork Chop at Pitahayas. Easily the best one I’ve ever had with such a depth of flavor even though it’s a thick cut of meat. You have to try it! Otherwise, you have a ton of choices for where to eat and they were all excellent. Tomatoes has an incredible breakfast buffet where the chef will press fresh masa into corn tortillas and make a taco with a variety of fillings right in front of you. Think of it like an omelette bar at a traditional hotel (which they do also have an omelette bar), but these are tacos which are arguably some of the best and freshest I’ve ever had - and I eat a LOT of tacos! The dinner buffet at tomatoes is excellent as well with a rotating selection that will take you a week to experience it all, and I would be doing a huge disservice if I didn’t mention Las Sirenas restaurant by the pool which has a massive variety of drinks and a huge array of food options, all of which are fantastic. Get the shrimp tostada and cali shrimp sushi roll, you will be in heaven! As a plus, the full drink and food menu is also available poolside with attendants coming by every 15 minutes or to check on you. Ours was Marichuy and she was a delight! She brought us buckets of ice filled with bottled waters, any drinks we wanted, plus took our food orders, it was excellent! This resort is excellent, especially if you can get a package that includes the all-inclusive option. I will warn you that if you do not, our group of six rang up an $800 bill at our first night at dinner. Thankfully, because of the all inclusive, we just left a tip and everything else was covered. I will be spending my time dreaming of the next time I can return to Hacienda Del Mar Los Cabos. You will greatly enjoy your stay here, just make sure you get the all inclusive!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Management, Atención al huésped/Recepción at Hacienda del Mar Los Cabos
Responded yesterday
Dear Whoismatt. We are very excited and happy to read your kind words, it is very gratifying to know that all our efforts are paying off and that our beloved guests are happy with our work. We really hope to welcome you again at Hacienda Del Mar Los Cabos Resort very soon!! Best wishes. Guest Relations Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert P wrote a review Yesterday
1 contribution
The problem with the food an all inclusive is real! We will not be back, pay almost $1,000 for it and have to settle for a baked potato or taco. Standard price are way overinflated. Pitayitas and De Cortez can not handle the guests. As usual the staff is awesome, many of the condos are old and need updated.
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Date of stay: November 2023
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Management, Atención al huésped/Recepción at Hacienda del Mar Los Cabos
Responded yesterday
Dear Guest. We truly appreciate you taking the time to share your honest feedback regarding your recent stay at our resort. Please accept our sincerest apologies for the issues reported and all the inconveniences experienced during your stay. We have already extended them to each team leader involved for their immediate attention and follow up and in order to create action plans to avoid the same situations for you and other guests in the future. So sorry again for having missed the opportunity to impress you and we really hope you can give us a chance in the future to redeem your trust and to make your stay memorable for you as you deserve. Sincerely Guest Relations Management.
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sticks2x4 wrote a review Dec 9
1 contribution
the resort was beautiful. ready for Christmas. staff was very cordial and helpful. the food at the resort was greatly overpriced, even though it was properly prepared. we weren't on the all inclusive plan. the rooms needed major updating. the sofa was the pits and the beds toooo soft. it took forever to get hot water for a shower.
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Date of stay: November 2023
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Response from Guest Relations Management, Atención al huésped/Recepción at Hacienda del Mar Los Cabos
Responded yesterday
Dear Guest. We truly appreciate you taking the time to share your honest feedback regarding your recent stay at our resort. Please accept our sincerest apologies for the issues reported and all the inconveniences experienced during your stay. We have already extended them to each team leader involved for their immediate attention and follow up and in order to create action plans to avoid the same situations for you and other guests in the future. So sorry again for having missed the opportunity to impress you and we really hope you can give us a chance in the future to redeem your trust and to make your stay memorable for you as you deserve. Sincerely Guest Relations Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tour42383957042 wrote a review Dec 9
1 contribution
Ruffo took care of us at the pool bringing margaritas, mud slides and Miami vices!! Beautiful beach, multiple whale sightings, the grounds are beautiful and hubby even got a back massage at the pool! Great service, thank you Ruffo!!
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Date of stay: December 2023
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Trip type: Traveled with family
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Response from Guest Relations Management, Atención al huésped/Recepción at Hacienda del Mar Los Cabos
Responded yesterday
Dear Guest. Thank you very much for sharing your kind review and recognition to Ruffo, we hope to see you back in HDM very soon. Kind regards. Guest Relations Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Enrique C wrote a review Dec 9
Tijuana, Mexico1 contribution
+1
Excellent service at the pool next to the pitahaya restaurant, the personalized attention of staff like Rufo is very good, they make you feel very comfortable. The hotel with very good attention, the rooms, the services. I want to return on my next vacation
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Date of stay: December 2023
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Trip type: Traveled with family
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Response from Guest Relations Management, Atención al huésped/Recepción at Hacienda del Mar Los Cabos
Responded yesterday
Dear Guest. We really appreciate your kind review and recognition to Ruffo. We look forward to welcome you back very soon. Kind regards. Guest Relations Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nannatwins wrote a review Dec 8
Maumelle, Arkansas10 contributions
We had a glorious vacation at Hacienda Del Mar. The staff were super friendly and helpful. The food and drinks with the all inclusive was abundant and delicious. We went deep sea fishing and the chef prepared our fresh catch for dinner. It was truly a pleasurable experience. We will be coming back to this resort.
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Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Management, Atención al huésped/Recepción at Hacienda del Mar Los Cabos
Responded 2 days ago
Dear Guest. Thank you for letting us know your thoughts about your recent stay at HDM, we hope to see you back very soon. Best wishes. Guest Relations Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drjustinelee wrote a review Dec 8
St. Paul, MN64 contributions
If I could give this resort a 3.8, I would. Overall, it's a decent resort, but slightly run down compared to the really boujee ones around it. The staff were very accomodating for the most part. The pools were nice but slightly small for the # of people there. The Costco deal was amazing - free breakfast and $50 spa credit which helped as Cabo is very pricey (compared to other Caribbean islands). Two frustrations - the concerige confirmed our Costco pick up time and told us 5AM for a 8:15am flight. We showed up at 4:55am and wanted confirmation again when they didn't show up at 5:10am; apparently it was 5:30am pick up, which was annoying. Second, one the last night of our stay, we couldn't get into a restaurant to eat; our party of 6 was turned away which left a really sour taste in our mouth, but the amazing restaurant manager (who had to run after us) accomodated us, which we really, really appreciated. So, make sure to make reservations! Lastly, our room only got cleaned once during a 4 night stay, which garbage accumulating. We asked for a cleaning prior to 12 pm, which never happened (having them come at 4:40pm each day despite the request didn't work). Overall, a solid 3.8-4. The Costco package was great.
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Date of stay: December 2023
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Trip type: Traveled with family
Room Tip: The pool gets crazy booked for people putting down towels...
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Response from Carmen Camacho, Guest Services / Front Office at Hacienda del Mar Los Cabos
Responded 3 days ago
Dear guest, thank you so much for your feedback. We truly apologize for not meeting all your expectations. All your comments will be extended to the Management team directly for proper follow up on this. Hope you can grant us an opportunity to redeem your trust and welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne P wrote a review Dec 7
Nova Scotia, Canada1 contribution
First time here. Let me say the staff are amazing! Kind and helpful. This place is large and expensive. The infrastructure is showing signs of stress. The rooms are dated. The room had no fridge or hair dryer. Still waiting for the hair dryer. I gave up. The cost of drinks and food is out of proportion for the quality .My husband and I and several others we spoke with lost a full day due to gastrointestinal problems related to the buffets which are prevalent. Be aware! The Beach is a large disappointment as unswimmable for many due to the surf. The early morning scramble for an umbrella is almost laughable. We are not snobs and reasonable folks. Feel bad for the staff. More handwsshing and refrigeration needed. Not good value for the money!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go early in the morning to get a spot in the shade/umbrella
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Response from Carmen Camacho, Guest Services / Front Office at Hacienda del Mar Los Cabos
Responded 3 days ago
Dear guest, Thank you so much for your feedback. We are so sorry to read about your recent experience with us. All your comments will be extended to the rest of the team and departments involved for proper follow up on this and in order to avoid the same situations for you and other guests in the future. Our deepest apologies again for having missed the opportunity to impress you and hope you can give us another chance in the future to redeem your trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Cabo San Lucas area.
PRICE RANGE
$311 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda del mar vacation club hotel cabo san lucas, hacienda del mar vacation hotel, hacienda del mar vacation resort, hacienda del mar cabo san lucas
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
270
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HACIENDA DEL MAR LOS CABOS - Updated 2023 Prices & Resort Reviews (Cabo San Lucas)

Frequently Asked Questions about Hacienda del Mar Los Cabos
Which popular attractions are close to Hacienda del Mar Los Cabos?
Nearby attractions include El Arco de Cabo San Lucas (4.5 miles), Chileno Beach (3.1 miles), and Playa del Amor (4.7 miles).
What are some of the property amenities at Hacienda del Mar Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda del Mar Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hacienda del Mar Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda del Mar Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hacienda del Mar Los Cabos?
Conveniently located restaurants include Metate Cabo, Carbon Grill Restaurant, and La Casona.
Are there opportunities to exercise at Hacienda del Mar Los Cabos?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hacienda del Mar Los Cabos have an airport shuttle?
Yes, Hacienda del Mar Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hacienda del Mar Los Cabos have airport transportation?
Yes, Hacienda del Mar Los Cabos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda del Mar Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda del Mar Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.