...GREAT STAY and wonderful secluded location...

...There were golf cart rides on request to take you to any location on the property...

...The views, the service, the cleanliness of the resort, and the location were all exquisite...

...We did not change our room, as the location of this room was amazing...

...Good location close to town but far enough away too...

...The staff, amenities, food, and the beauty of the location contributed to an unforgettable experience...

...Yes the food is amazing, yes the location is great, the beach is beautiful, rooms are spacious and comfy and you can snorkel right here...

...Superb staff, beautiful location, tasty food... what more do you want!?...

The location is beautiful, the pools are great...

...Yes, location, views, facilities are beautiful but the staff at the front desk, and restaurants are superb...

...I'll begin with the pros: Its beautiful location, nice facilities, some members of the staff are friendly and highly efficient like Alfredo and Teresa in the breakfast restaurant...

...The spa was still under construction (so no hydrotherapy) but they had a comfortable temporary location where we received relaxing 80 minute massages...

...Awesome location, our room was within 60ft from the water...

...The atmosphere was light and bright and refreshing on a hot day...

...2) This place is located in México, even tho this place is located in México the ambient is completely Americanize specially the music and DJ will not play any Spanish song or Mexican popular music, because is against the resort regulations, makes no sense to us...

...The bathroom vanities and showers need some updating...

...The atmosphere is great, right on the beach with a great view...

...Black Lemon (the disco) was fun also!...

...The only thing that was a bit frustrating was that there was barely any music being played through out the resort (we wished it has more party vibes at times) and that after asking the front desk for more waters, they stop at 3 and said we needed to pay for the extra waters ...

...They have a fire pit at nights with live music a few times a week...

...Everything was absolutely stunning, and all of our guests admired the staff’s attention to detail - not just for the wedding, but during their entire stay...

...They decorated my room for my birthday which was so pretty...

...The rooms were nice, clean, and updated...

...Our room is always beautifully restored e wet day with little surprises left for us to Find like flowers on our beds, fancy folded blankets on the couch, etc...

The staff, the food, the atmosphere is second to none...

...We came on my birthday, and they made every meal special as well as creating a creative rice decoration in the room to celebrate the day...

...Whoever does their designing needs to make sure that there are more lights in the rooms...

...He was also very entertaining at karaoke night. We really enjoyed the new shows at the Black Lemon but did miss the folk singers at the fire pit...

...Daniel also talked to the rest of the staff and had our room decorated for my husbands birthday...

...The overall atmosphere is wonderful and relaxing...

...The grounds are always so well maintained and updated, and on this trip the Christmas decorations were so wonderful to see all over the resort...

...Lorena, the lady who plays the violin, by the firepit plays very nice music...

...The room looked extremely outdated and poorly maintained...

...There is a room with AC (that becomes Mexican restaurant at night) that you can sit down for breakfast but majority of seatings are outdoor... As other reviewers agreed about long-waiting room service, we encountered same issue; it took 1-2 hours for our foods... Best if you can book rooms close to main area so you can access quickly to the main pools, beach, and restaurants...

...Our room was upgraded to an amazing room with balcony and private balcony bath... We had a total of 52 guests, which was about 24 rooms, and all our guests said their stay at this resort was amazing, highlighting the delicious food and the hospitality/service from hotel staff... We also really loved our experience with Jorge who helped with our bags and getting to/from various rooms with a golf cart...

...We had some trip delays flying in but the hotel went above and beyond to allow us to still stay our full 7 nights... For dinner we usually did room service and the club lounge since by the end of the day our youngest is kind of done and we didn’t want to disrupt other guests during their meal... Our room was cleaned daily and always smelled great!...

...Overall, I'd give the resort a 3 at best as far as value for the price that I paid (single king room $2795 for 5 days all-inclusive)... For those who like to be in their room in the evenings, there are 2 or 3 news channels that are in English, and 2 HBO channels... Room service is 24 hours, but it takes at least 45 minutes for delivery...

...Our room is always beautifully restored e wet day with little surprises left for us to Find like flowers on our beds, fancy folded blankets on the couch, etc...

...We agreed to a room upgrade and a beach cabana for a day for sitting through a 1-hour vacation club presentation and we felt it was totally worth it...

First of all the people are the best asset this place there was four of us we stayed at the fiesta America vacation Club rooms the second phase... The maids for the room always made sure we had clean sheets and towels... The vacation club rooms were very dark there's only ceiling lighting and there's pinpoint spotlights made for very dark rooms very disappointing... Whoever does their designing needs to make sure that there are more lights in the rooms...

...Our room was beautiful, only downside was being on the first floor we heard constant rolling of equipment etc in the early morning...

The staff told us our room will be ready at 3:00 pm this morning, but when we get here and waited in line for 20 minutes, they told me our room won't be ready for another 30 minutes even though the their check in time is 3:00pm. They only us the only way we can check in now the down grade room... The lobby is full of people waiting for their room to be ready as well... We have stayed for many hotels, this is the only "5 star hotel" that couldn't even make sure the room would be ready and the staff act like this is so normal and not even feel sorry about it...

...The room itself had a great view, though could use updating and more drawers for storage...

...we liked the room options that make it easy to travel with our kids (booked a master bedroom villa and the kids slept on the pull out couch which is really a full and twin size modular couch and was excellent)... if you can’t walk easily would recommend booking a ground level room...

...We had a standard room (room 351), however the view was still partially ocean and beautiful sunrises... Noelia and the housekeeping staff provided us with a beautifully clean room and special towel arrangements on our bed with fresh flowers daily...

...Rooms were clean but my husband and I ended up with 2 double beds instead of a queen/king. Main floor room was noisy but it had all the amenities you need, including a stocked mini fridge...

...Upon check in I booked a garden view room, pictures looked nice so why not?... We get the the room that was extremely humid with dead gnats in the tub and live one's in the shower... The room looked extremely outdated and poorly maintained... I called the front desk they moved our room... Next room was on the 3rd floor, no gnats however also extremely outdated, 2 plugs by the bed and one lamp to illuminate the entire room... Alejandra was gracious asked me why I wanted to check out and offered one more room change and said I could see the room prior to moving my luggage a 3rd time... I saw the room and it was in their "Grand Club" (time share section)...

...The room was large and comfortable but could use a dresser for clothing... 2 - I booked 2 rooms for 7 nights and we both complained almost every night about the noise above which was continuous until after midnight, dragging metal chairs on tile floor incessantly for hours... If you chose this resort ask for a top floor or be prepared to not sleep comfortably in your room...

As dgrant11 states, there was no effort on the part of management to rectify the unacceptable nightly clamor from the rooms above us during our stay at Grand Fiesta... The night manager said they were aware of the situation and used the excuse that there were "kids" in Rooms 311 and 312... Unacceptable, doesn't matter who is in the room...

...Booked through Costco Travel for seven nights; $3500, including tax; Grand Club King Bed room... Room was not grand, but average for 3-4 star hotel... A seven night stay in an ocean front room, with private concierge, and premium level amenities cost $2800... Second floor rooms do not have elevators, pathways are around pools and large boulders...

...We were put in a first floor room even though we requested NOT to be. There was no privacy and after arguing with us the front desk man moved us up one floor only because the assistant manager had called our room and said it would be fine... That room was unclean...broken floor pieces by patio door, water under the air conditioner, filthy ice tongs and in the middle of the night when I used the bathroom there was a cockroach on the counter!!!...

When we checked in we had booked for four adults... We had to upgrade for another $2000 for two beds... The hotel is huge so therefor if you have a room that’s not near the beach, you have to take a golf cart to get anywhere including restaurants on property...

...When requesting a more accessible room, we were told by the front desk, “we have golf carts that will take you to and from”...

...Not sure we would come back this time of year again...

...Not really an all-inclusive--too many upcharges...

My stay was pleasant but watch out for your check out charges... BTW, i was overcharged a little bit more than $200... That’s a big amount that I cannot just let go... I’m still trying to fight this but as of now I’m not going to purchase any from Costco travel and most especially I won’t be going back to any Grand Fiesta Americana resorts...

...At twice the price this experience would still have been worth the price...

...If you change the number of people online the difference for 5 night stay would be $100. When I got to the hotel they charged me an additional $150/day for my wife because I only booked 1 person... This is a scam and wondering who else has this experience...

...They have done their best to make at feel spa like, but it was highly disappointing... The quality of the spa experience was not worth the cost, the only other disappointing experience was in the gift shop naturally we expect a mark up however, we purchased vanilla which ended up being $38 a bottle USD after purchase we looked up online and we see that it can be purchased for $10... This is an extreme markup, which is not necessary, lesson learned...

...Overall, I'd give the resort a 3 at best as far as value for the price that I paid (single king room $2795 for 5 days all-inclusive)... If you enjoy long walks on the beach, this is not the place for you... The gift shop prices are astronomical... A regular spray bottle of sunscreen was $35... I needed ibuprofen, and it cost $38...

We were over charged for the stay at this all inclusive…there was a flood for our entire stay at the breakfast and lunch buffet... As a travel agent I would NEVER book this property...

...The only big issue was their ATM, it didn’t work but it still charged $150 USD to my husband... The shows are very bad, and they only have 2 super small jacuzzis that are always packed...

...We payed about 1000$ per night for 4 persons. For this money we had to beg every night to get a place in a restaurant... At 6pm you have to wait an hour in line to get a free seat... They said we should get a very expensive membership to their club in the presentation... I can only recommend to stay away from here and spend your money somewhere else in a small hotel where you get what you paid for...

...The bad: The sales pitch starts the moment you enter... You must sit through a timeshare pitch to get a king bed...

...Definitely not a five star hotel feeling so far...

...However, DO NOT buy the timeshare or memberships. They are plague with all sorts of additional charges they spring on you once you get home, and they go over the entire details... To be honest, you can get just as good, if not better, deals on travel websites and you don't have to book 6-8 months in advance... They also messed up my reservation where I was supposed to trade one of my membership weeks in for the "All-Inclusive" part because that is an extra charge ($100/day/person=$800)... Instead of resolving it, they billed my credit card $1500...

This place is zero luxury and all upsell... Price wasnt the cheapest at $1500 USD for two adults and one child for 4 days/3nights ($425 nightly)... At this point I realized, this isn't going to work and I should perhaps just check out early and move to nicer hotel... I called the front desk to make sure I wouldn't be charged an early check out fee as I was planning to leave the following day as we had traveled all day and just wanted to shower and eat a good meal...

...If you come here, do not buy into the vacation club it is the biggest rip off in my opinion your promised everything under the sun, and given nothing... I book this room eight months in advance and had follow up emails with management ... When I do the math, there is no benefit of coming here or staying here or buying into the vacation club here... This will be my last visit here because honestly the stress and the frustration is not worth it... If you want to come here, just pretend you’re gonna buy it and you’ll be treated like a king and never do...

...We got a poolside cabana that was a total scam...

...Quite disappointed, and not worth the cost for a Grand Club upgrade. Booked through Costco Travel for seven nights; $3500, including tax; Grand Club King Bed room... Room was not grand, but average for 3-4 star hotel... A seven night stay in an ocean front room, with private concierge, and premium level amenities cost $2800... Granted it was a COVID discounted rate... Grand Fiesta Americana reservation through Costco Travel for May 12-19 in 2023 is now $7307, including taxes...

...The property is older, but well maintained... As far as cons, we were very pressured to purchase a membership in the GFA vacation club... The upgrades were not worth 4 hours of a high pressure sales pitch... The other con is that the restaurants all had "premium" menu options... Again, you get a hard sell to select off the premium menu... I am sure the servers get a cut of the upsale...

...This is an all inclusive resort, and I paid the bill in full when we checked in. When we checked out, I was advised that we owed and addition $517 USD... When I checked my credit card online that night, I was surprised they charged my account the $517!... I would’ve gone back for a repeat visit, but after my experience, will never stay at any Grand Fiesta Hotel...

When we checked in we had booked for four adults... We had to upgrade for another $2000 for two beds...

...The property is very clean but could be updated a bit- we noticed the pool was missing tiles and needed some repairs...

...The property is very clean and the associates are working all the time to keep everything pristine...

...The bathroom vanities and showers need some updating. Besides that, everything was well kept and clean...

...Kept our drinks coming and cold at the pool... The maid service was exceptional as well... We always had our clean and ready for our next adventure...

...Keep in mind this details when you choose this place to have vacation celebration etc… The hotel is is clean and rooms with great views...

...The place was very clean and felt very luxurious, it made for the perfect couples getaway!...

...Our room was cleaned everyday, and every waiter and worker there was very friendly and helpful...

...Well maintained, great amenities, a jacuzzi on our patio with an ocean view to whale watch and watch the sunrise and sunset...

...The entire resort was clean, breath taking and the Letica did a phenomenal job making sure our suite was thoroughly clean and enjoyable!...

Beautiful resort that is very well kept... Plenty of food, bathrooms, and towels were all conveniently located throughout... The rooms were nice, clean, and updated...

...I wish I knew their names but also our housekeeping staff are top notch (we never see them!). Our room is always beautifully restored e wet day with little surprises left for us to Find like flowers on our beds, fancy folded blankets on the couch, etc...

...The rooms and facilities were well kept and clean...

...Our room was very clean and we had a lovely ocean view... The pool staff kept our drinks full, plenty of bottled water, and they brought us food when requested...

...Noelia and the housekeeping staff provided us with a beautifully clean room and special towel arrangements on our bed with fresh flowers daily...

...The grounds are always so well maintained and updated, and on this trip the Christmas decorations were so wonderful to see all over the resort...

...The beds were very comfortable and was always cleaned when we returned to our room after soaking up the sun on the beach...

...Our room wasnt anything special, but it was extremely clean and had a side view of the ocean (and we had ordered the basic room)...

...Raquel from housekeeping ensured our villa was spotless everyday, Roberto and Alex provided excellent breakfast service at Vina del Mar, Victor kept the drinks and food coming at the beach, and Erik delighted us while driving us around the resort and greeting us in the lobby... The resort is beautiful, clean and has a breathtaking view of the Sea of Cortez...

...The rooms were clean, well maintained, and had several golf carts to transport everyone to and from their rooms...

...Its clear that management takes pride in the appearance and quality of this property. There were so many employees constantly cleaning and taking care of the property...

This is my 3rd time to this resort and it did not disappoint... The service, beach, food and balcony views are why I come back... It was my friend’s birthday and they went out of the way to make her feel special every day we were there... David at the beach had out drinks down and went above and beyond do serve, even with our special orders... Every staff member from golf cart drivers, maids, servers, lobby personnel went out of their way to make us feel appreciated and well taken care of...

...The buffet beakfast was a better experience this year as we were able to select and dish out our own food(last year we had to let staff do it for us due to Covid restrictions)... Especially enjoyed Mirna and her "Chile Can Carne" drinks ;) Also loved being shuttled to our room by Ruben-he has the best attitude and spirit!...

Jorge was made the experience for my wife and I. His poolside service couldn't be beat as he was constantly filling drinks , bringing food, and suggesting new things to try... I look for service over amenities at a resort, and he is 5 stars... The service at the solarium rooms was also excellent...

...The variety of amenities allows every type of visitor to enjoy themselves and the service provided is the cherry on top. Shout out to Byan and Victor in the Cevicheria and Jose in pool support!... We always leave happy and look forward to coming back although it never seems to come soon enough!...

...Despite being here over Christmas, there was always an available chair at the pools and we waited no more than 30 minutes to get into any restaurant... The service from Rodrigo Ramirez could not have been better, make sure to ask for him!... Raul the waiter at the beach was attentive and always willing to get whatever food or drink you could want... All of the staff members were friendly and attentive, and worked to make myself and my parents feel totally comfortable...

Beautiful property with super friendly staff... From the valet to the golf cart drivers to all the restaurant, pool and beach service staff we were very impressed with the positive attitudes and willingness to provide whatever we needed or wanted during our stay... The yoga staff was great and the Christmas Day elves were wonderful...

...In our instance we requested a specific villa 6+ months in advance the request was taken, and we were assured it would be available... My limited interactions with the staff have been fantastic...

My family and I recently stayed at this hotel, and we were very disappointed with the quality and low service that we received... I'll begin with the pros: Its beautiful location, nice facilities, some members of the staff are friendly and highly efficient like Alfredo and Teresa in the breakfast restaurant... Some of the cons are: Some of the staff members at the front desk are not friendly and they don't provide all the necessary information for your visit... The internet is extremely poor, many days it doesn't work at all, you can complain but they do nothing... Service in the different restaurants is poor... The waiting time for receiving your food is very long and the time between each course is disproportionate... Sometimes you order 4 courses, and you only receive 3, the waiters or the cooks just forget about your order... When you complain they apologize and try to bring the food when you are already full...

...The food was delicious and we never had to wait for a table (ate around 6:30-7:00 each night) The service is extraordinary!!... Also, for breakfast at the Vina Del Mar, Jose was always helpful to put tables together so our group could sit together for breakfast in the morning...

My family vacationed here in November 2022 and wanted to give a shout out to some very special staff members that really made our trip so enjoyable. Erik, was often our golf cart driver and was happy to take our family of 5 around the resort for our 8 day stay... He was happy to offer up information, make wonderful recommendations and warm our days with smile and laughter!... Saul in the lobby bar was fantastic bartender and really made my us all feel like long time friends while serving up delicious drinks (best drinks at the resort)!... I also need to mention Vanessa and Nicole that really made a memorable experience for the kiddo in our group with fun games and experiences pool side...

...Booked through Costco Travel for seven nights; $3500, including tax; Grand Club King Bed room... We had difficulty locating and navigating the hotel, so the next night we stopped by the front desk and asked for specific directions... A seven night stay in an ocean front room, with private concierge, and premium level amenities cost $2800... Granted it was a COVID discounted rate...

...Every morning we went down to the beach to feed the fish which was really cool that they were always there waiting for us. All of the restaurants were great (although we heard that the service at the Sushi restaurant wasn't the best)... The staff there were so nice and work really hard... Eduardo took care of us poolside - he made sure we always had whatever we needed... He even went and got my kids ice cream after we were told by a restaurant that it wasn't available at that time... But Eduardo was determined to get the kids ice cream... The staff that coordinated the activities (Jose, Nicole, Guillermo, and Vanessa) were so much fun!...

...We credit it to Wendy and Nicole, who are two great people that kept us entertained with activities during the day. They really cared about getting to know us as a family... Raul was also an amazing waiter that we so fortunate to have waiting on us... He was constantly there for our drink or food needs, while juggling other guests needs... Alan was also an amazing bartender who had a constant smile on his face... The facilities are amazing as well as all the workers that we came into contact with...

Spent 5 days at this very well thought out resort... One area that made our trip special was the poolside crew with Wendy who remembered our names from the first yay and had an infectious energy, and the rest of her group including Sarah, Vanessa and Nicole who even got my dad to participate in paddle board yoga!... There were many memorable dishes and incredible service and presentations at the restaurants Blu, the Grill, sushi sky bar and Rosato, but the Peninsula really stood out for us where our waiter Salvador gave excellent service and remembered our favorite orders- even got some killer dumplings to go for our room... The staff at black lemon had some incredible evening shows including daytime presentations of the World Cup games with snacks... Thanks for the stay and will definitely come back...

...It was exactly what we were looking for in a resort- amazing pools with the best views and excellent food/drinks with exceptional service... We had great service at all the restaurants (we tried them all!)... We ate at the Peninsula Restaurant at sunset and our waiter graciously offered to take some pictures for us which turned out stunning!... My husband golfed one day and was so impressed by how easy it was to book his time, get to the course, etc... We loved the turn down service each night and all the little details- reading lights turned on, towels refreshed, chocolates, etc...

...Very diffucult access for strollers… The ONLY person that helped us carry the stroller through stairs and long walks in the sand was Juan. He is a special guy that works in service by the beach, what a wonderful and service oriented person...

Eduardo and Sergio, the waiters, and Nicole, from the activities department made the trip extra special for us. Each day they had a bucket full of waters, beers, and other speciality drinks handed to us as soon as we got there... Nicole did a great job including my two kids in activities, finding prizes for the kids games by the pool to celebrate the wins, etc... The rooms were clean, well maintained, and had several golf carts to transport everyone to and from their rooms... You could order from each of the waiters for any of the three grills around the pool and they would bring it to your chairs...

...The staff that was available was very friendly (we have encountered the same friendliness at other Mexican resorts.)... It was always prepared well and served in a very reasonable time... Selections were sufficient for our tastes and there was ample seafood available... Service at the pool was definitely the worst we have encountered at an all inclusive... I heard rumor that they were short staffed but several times we had to leave the pool to walk to a bar to get drinks... The resort is hillside, so there are many levels and the elevator is very important... We had problems with maid service, mini bar stocking and lack of a concierge that we were promised we would have...

...The hotel staff are incredibly helpful and accommodating. The hotel concierge, Alejandro was the absolute best... We received excellent service from Jazmin, who coordinated our birthday party and it included fireworks!... !, In addition we received excellent pool side service from Antonio and Jesus, Eduardo at our party, Resata, at the Black Lemon, Danny and Alexander at Bodega...

...When requesting a more accessible room, we were told by the front desk, “we have golf carts that will take you to and from”... And in particular the stairs between elevator and ramps to the pools...

...This is my 3rd time to this resort and it did not disappoint. We saw dozens of whales every day from our balcony or beach... The service, beach, food and balcony views are why I come back... David at the beach had out drinks down and went above and beyond do serve, even with our special orders... Every staff member from golf cart drivers, maids, servers, lobby personnel went out of their way to make us feel appreciated and well taken care of...

Jorge was made the experience for my wife and I. His poolside service couldn't be beat as he was constantly filling drinks , bringing food, and suggesting new things to try... The service at the solarium rooms was also excellent...

we booked this resort off recommendations from friends, and it did not disappoint. we liked the room options that make it easy to travel with our kids (booked a master bedroom villa and the kids slept on the pull out couch which is really a full and twin size modular couch and was excellent)... wait times were never long and service was good... the snorkeling here is one of the primary reasons i booked this resort... it was fantastic and you don’t need to pay for an excursion when you can snorkel right here... there are multiple pools with ample lounge chairs and shaded areas... from check in, room service, wait staff, pool side staff… all work very hard and are so pleasant and helpful... we were offered the time share presentation a few times but they were not pushy... the stairs give most rooms an amazing ocean view!...

...This is the type of resort that keeps you coming back. No need to leave the property with 5 pools, 8 restaurants, a coffee shop and swim up bar... Watching the birds and whales breach under a beach umbrella or on our deck (that had a 180 degree view) was heaven on earth...

...They also messed up my reservation where I was supposed to trade one of my membership weeks in for the "All-Inclusive" part because that is an extra charge ($100/day/person=$800)...

...The variety of amenities allows every type of visitor to enjoy themselves and the service provided is the cherry on top. Shout out to Byan and Victor in the Cevicheria and Jose in pool support!... We always leave happy and look forward to coming back although it never seems to come soon enough!...

We spent a week at Fiesta Americana and could not have been happier with our experience. Despite being here over Christmas, there was always an available chair at the pools and we waited no more than 30 minutes to get into any restaurant... Breakfast at the Peninsula Restaurant was amazing, watching whales breach from our table... The service from Rodrigo Ramirez could not have been better, make sure to ask for him!... Raul the waiter at the beach was attentive and always willing to get whatever food or drink you could want... The spa is currently under construction, so the temporary facilities aren’t great, but the message was wonderful... All of the staff members were friendly and attentive, and worked to make myself and my parents feel totally comfortable...

Beautiful property with super friendly staff... From the valet to the golf cart drivers to all the restaurant, pool and beach service staff we were very impressed with the positive attitudes and willingness to provide whatever we needed or wanted during our stay... The yoga staff was great and the Christmas Day elves were wonderful... We were thrilled with the cleanliness of the rooms and all over the property... We loved our visit and will recommend to all as an easy, relaxing, great place for families of all ages...

...I'll begin with the pros: Its beautiful location, nice facilities, some members of the staff are friendly and highly efficient like Alfredo and Teresa in the breakfast restaurant... Lorena, the lady who plays the violin, by the firepit plays very nice music... Most of the jacuzzis around the pool are cold, some times one is warm, but all the others are cold... Last year we visited this hotel during the same season, and we had a richer variety of food options by the pool like a grill or a Mexican night...

...The food was delicious and we never had to wait for a table (ate around 6:30-7:00 each night) The service is extraordinary!! We always sat with Daniel S by the pool... Also, for breakfast at the Vina Del Mar, Jose was always helpful to put tables together so our group could sit together for breakfast in the morning...

...The grounds are always so well maintained and updated, and on this trip the Christmas decorations were so wonderful to see all over the resort. The views from all the hotel rooms and our room’s close proximity to the ocean are such a wonderful aspect of this resort... We all feel that this resort is a perfect balance of levels in terms of luxury and food options, and with a great Cabo setting/location... Erik transported us by golf-cart many times over our week, and was always so patient and helpful to us and our daughters... Alex at Vina Del Mar is excellent and was always so thoughtful and helpful each morning at Breakfast... Raul and Bryan at The Member’s Pool, Alejandro at The Main Pool, and David at The High Pool were all outstanding and so helpful over different days of our trip...

...Booked through Costco Travel for seven nights; $3500, including tax; Grand Club King Bed room... Bell hop pointed out the restaurants from the room when bags were delivered... A seven night stay in an ocean front room, with private concierge, and premium level amenities cost $2800...

...My kids loved the pools, swimming in the ocean, ordering pizza, hamburgers, hot dogs, and chips and salsa while poolside, and the kids club activities. Every morning we went down to the beach to feed the fish which was really cool that they were always there waiting for us... We loved being able to to get food and drinks from a variety of places whenever we wanted to... Eduardo took care of us poolside - he made sure we always had whatever we needed... They really knew how to get people excited, have fun, and make the most of their time... Anyway, I could have played pool volleyball for hours... Pool aerobics, stand up paddle board yoga, etc...

We recently stayed at FAVC during Thanksgiving week and had an amazing time... Raul was also an amazing waiter that we so fortunate to have waiting on us... He was constantly there for our drink or food needs, while juggling other guests needs... The facilities are amazing as well as all the workers that we came into contact with...

Spent 5 days at this very well thought out resort. Rooms are spacious , fantastic views and amenities... One area that made our trip special was the poolside crew with Wendy who remembered our names from the first yay and had an infectious energy, and the rest of her group including Sarah, Vanessa and Nicole who even got my dad to participate in paddle board yoga!... They had a variety of fun exercise options (to offset all the food and drinks) as well as creative daily competitions with prizes... The staff at black lemon had some incredible evening shows including daytime presentations of the World Cup games with snacks...

...Just returned from this resort and had the BEST time! It was exactly what we were looking for in a resort- amazing pools with the best views and excellent food/drinks with exceptional service... The pools were just lively enough for some good fun, but still quiet/calm enough to be able to relax, read a book or just enjoy the view... We had great service at all the restaurants (we tried them all!)... We ate at the Peninsula Restaurant at sunset and our waiter graciously offered to take some pictures for us which turned out stunning!... My husband golfed one day and was so impressed by how easy it was to book his time, get to the course, etc... The resort was very clean and well kept... We loved the turn down service each night and all the little details- reading lights turned on, towels refreshed, chocolates, etc...

Beautiful resort with outstanding service. We stayed in the villas which had a balcony with fantastic views of the ocean... We were on the all-inclusive plan and never felt the need to order from the premium menu... The spa was still under construction (so no hydrotherapy) but they had a comfortable temporary location where we received relaxing 80 minute massages... We were able to get a palapa on the beach every day without having to "reserve" early with towels... Staff is friendly for the most part, especially Luis at check-in and beach drink service by Jesus and Alejandro...

Eduardo and Sergio, the waiters, and Nicole, from the activities department made the trip extra special for us. Each day they had a bucket full of waters, beers, and other speciality drinks handed to us as soon as we got there... Nicole did a great job including my two kids in activities, finding prizes for the kids games by the pool to celebrate the wins, etc... The rooms were clean, well maintained, and had several golf carts to transport everyone to and from their rooms... The Italian restaurant was great, the grills around the pool all had great food... You could order from each of the waiters for any of the three grills around the pool and they would bring it to your chairs... Bring your own snorkel gear and snorkel in the wade pools during low tide; walk the beach for sea glass; however, the rip tide is pretty heavy so makes it hard to actually swim...

...The grounds featured several pools and hot tubs. I don't know if it is the season but the pools closed at 8:00 each day... We stayed in 2bdr and 1bdr villas and studio rooms... All of the rooms were spacious, clean and all had an excellent view... Be prepared to get in your steps, there are elevators and golf carts (Efrain and Cristian were excellent and on time drivers) to get to your room and the amenities but man....... We received excellent service from Jazmin, who coordinated our birthday party and it included fireworks!... !, In addition we received excellent pool side service from Antonio and Jesus, Eduardo at our party, Resata, at the Black Lemon, Danny and Alexander at Bodega...

...When choosing the GFA, it wasn’t evident that getting to and from the main building, restaurants, pools or beach would be so challenging. When requesting a more accessible room, we were told by the front desk, “we have golf carts that will take you to and from”... And in particular the stairs between elevator and ramps to the pools... Beautiful outdoor restaurant for buffet breakfast...