Felt like we were in Shangri-La, everything was magnificent, weather was great, lots of whales to see, food was excellent, and the personnel were top notch. Everything was more than expected. Could not have been more perfect.
The servers Jonathan and Marcos were very attentive and friendly at the main pool at Sunset Beach at Pueblo Bonito Golf and Spa Resort. They served us great margaritas, ceviche, shrimp cocktail, and cesaer salad! I highly recommend visiting them!
What is better than getting away from the harsh cold winter of New England by taking a trip to sunny Cabo San Lucas?? The staff do a great job of providing service while wearing masks & shields to protect its guests. My room had a great view of the ocean and the pool and the Quivara market were just a short walk from the room. The pools are so clean and a refreshing mai tai or pina colada is available at the pool bars. There are recreational opportunities, like biking, hiking, and snorkeling, for those who need a change of pace from lounging at the pool too. I haven't been to many other resorts so I can't really compare the value of this resort to others, but the value of the all-inclusive is only there if you drink & eat a lot. Oh, and how could I forget the spa! It is such a tranquil place with great service. I'll definitely go back!…
This resort is wonderful, as always. I had to leave a review, however, because as a frequent world traveler in top resorts, I was provided such top notch fantastic service by Omar Nava, the guest service manager, when I had an issue arise with my jaccuzi. Not only was the Issue resolved promptly, Omar’s attention and service made me almost happy it happened so I could meet him and be treated so wonderfully as a guest and owner. Highly recommend!
We always enjoy our stays at Sunset Beach with the opportunity to go to Rose on Madrano Beach to enjoy the beach as well. The staff were wonderful and the precautions to keep us safe during the Covid 19 concerns were excellent. We always felt very safe. I would encourage anyone traveling to Mexico to be very generous with tips to the staff who you interact with. They all go out of their way to make your stay amazing and they are all struggling to take care of their families. Be kind to al.
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