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    Pueblo Bonito Sunset Beach Golf and Spa Resort

    14,224 reviews
    #19 of 83 Hotels in Cabo San Lucas
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    Predio Paraiso Escondido, Cabo San Lucas 2345 Mexico
    16% less than usual
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    Guests1 room, 2 adults, 0 children
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    Traveler (7263)
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    Panoramas (224)
    Pool & Beach (1432)

    About

    4.5
    Excellent
    14,224 reviews
    Location
    Cleanliness
    Service
    Value
    Situated on the western side of the tip of Baja, overlooking the Pacific. The resort's 50-acre site and expansive private beach provides guests with a uniquely tranquil and secluded setting. As you pass through its gates and gaze upon the endless stretch of pristine coastline, you will know that something special lies ahead. Bathed in light from sunrise to sunset, this refuge of luxury is the ultimate destination for romance and seclusion.
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    Full view
    Property amenities
    Free parking
    Free internet
    Pool
    Fitness Center with Gym / Workout Room
    Bar / lounge
    Beach
    Golf course
    Babysitting
    Parking
    Wifi
    Paid wifi
    Paid internet
    Internet
    Hot tub
    Fitness classes
    Sauna
    Pool / beach towels
    Infinity pool
    Rooftop pool
    Pool with view
    Adult pool
    Outdoor pool
    Heated pool
    Private pool
    Restaurant
    Breakfast available
    Breakfast buffet
    Swimup bar
    Poolside bar
    Tennis court
    Aerobics
    Evening entertainment
    Table tennis
    Nightclub / DJ
    Children Activities (Kid / Family Friendly)
    Kids club
    Free shuttle or taxi services
    Airport transportation
    Shuttle bus service
    Taxi service
    Business Center with Internet Access
    Conference facilities
    Banquet room
    Meeting rooms
    Spa
    Couples massage
    Facial treatments
    Salon
    Rooftop terrace
    Concierge
    Non-smoking hotel
    Sun terrace
    Sun umbrellas
    24-hour front desk
    Dry cleaning
    Laundry service
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    Room features
    Ocean view
    Non-smoking rooms
    Suites
    Family rooms
    Air conditioning
    Private beach
    Kitchenette
    Flatscreen TV
    Additional bathroom
    Housekeeping
    Private balcony
    Room service
    Safe
    Seating area
    VIP room facilities
    Laptop safe
    Wake-up service / alarm clock
    Microwave
    Refrigerator
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Great View
    Family
    Languages Spoken
    Spanish
    14,224Reviews864Q+A100Room tips

    Reviews

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    Popular mentions
    Service with a smile
    Sunset resort is in a beautiful location and has exemplary service. Well maintained buildings and grounds are one of the first things you notice. It can be said that the service may out do the facilities. Everyone is friendly and always greeted with a smile. Many restaurants on the grounds serve really great food. Even though it is very steep throughout the complex, there are carts to take you where ever you need to go. You almost never have to wait more than a minute for a cart. The main drawback of a visit there is the persistent attempt to sell you a "time share" or if you are an "owner" to upgrade to a higher level. Every single day for 2 weeks we were approached to attend a sales pitch. Mostly this happened at restaurants, but also at the pools, lobbies, and cart stations. Evidently they keep track of you by room number and know when or if you have attended a sales pitch. In talking to some of the vacationers that attended the sales pitch, the 75 minute pitch is more like 3 hours.…
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    Date of stay: September 2019
    Value
    Service
    Sleep Quality
    Room Tip: We were in building 17. It is centrally located and convenient to pools and restaurants.
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    Response from PBSunsetB, Director General at Pueblo Bonito Sunset Beach Golf and Spa Resort
    Responded 2 days ago
    Dear Steve W, Thank you for your nice words about your recent experience at Pueblo Bonito Sunset Beach. We are so happy that the resort was to your utmost liking and you could fulfill your expectations with the environment. Thank you for your preference and recommendation. We sincerely apologize for any inconvenience you may had. Hopefully we will see you on your next visit to Los Cabos. Best regards. Goyita Osako General Manager Pueblo Bonito Sunset Beach Golf & Spa Resort
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    Amazing Experience!
    Our stay here was beyond our expectations. We loved every second of it. It is beautiful, well organized, so many different things to do, and everyone is very kind. Alfredo Olguin Tijerina was our elite Butler and definitely made us feel like true VIPs. He was very attentive and made sure we had everything we needed. It was my lady’s birthday and he definitely helped make it a special for her. Non stop surprises throughout the day we were in absolute awe. It’s our last day here here at the resort and I cannot wait to come back already! Thank you Sunset Beach and thank you Alfredo for making this experience memorable!…
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    Date of stay: September 2019Trip type: Traveled as a couple
    Response from PBSunsetB, Director General at Pueblo Bonito Sunset Beach Golf and Spa Resort
    Responded 2 days ago
    Dear SamIBa3, The real pleasure is actually from all of us, to have a wonderful person such as yourself reside with us at Pueblo Bonito Sunset Beach. It was a pure delight serving your needs in a manner that exceeded all your expectations. We are waiting to repeat these marvelous moments with you once again. Warm regards, Goyita Osako General Manager Pueblo Bonito Sunset Beach Golf & Spa Resort
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    2nd visit
    This is our 2nd visit using the PB hotels....and the 2nd isn't as good as the 1st. We went to the Pacifica and now we're at the Sunset beach. Pros: Nice clean beach. However it's coned off due to the very big waves and can't even get close to the water. Pools, plenty. Clean. Large resort. Cons: as the last rater has mentioned I'll vouch on most that was stated. Food is mediocre. The main restaurant is now 2 days that is closed d/t staffing issues as everyone is on holiday. Food takes FOREVER, regardless which place you go. At best 45min was the least amount of time we've waited. We are in Mexico, worst guacamole ever. the Other PB we been to I dont recall it being so bad. we have a toddler so there was no way to bring the stroller anywhere. So carrying her everywhere was burdensome. You had to take the golf cart whereever you needed to go. Room service food has been subpar every morning for bfast. At this point with all the restaurant opening a bit late for my liking trying to feed my baby room service is what it had to be aside from waiting for the golf care and all the logistical stuff that went with it. The Penthouse, for being a "Penthouse" was again mediocre. For the size and amount of money spent it should have superb amenities with all the bells and whistles. It did not. I've never been to any hotel, not even penthouse equivalent, and all have shampoo/conditioner/body wash and other bathroom items such as comb, shower cap etc. Didn't have it. Kitchen: the dishwasher when trying to open completely falls forward and couldnt be used. Coffee machine...you had to go and buy your own coffee, which wasn't cheap at their market either. at least the 1st bag should be complimentary and then after that you're on your own. Hot water on all bathroom faucets spewed water every time you used it. Jacuzzi tub in master didn't drain properly. There is just so so so many maintenance things that needs attention. Which i dont understand when all properties you have a yearly fee to go by. Housekeeping was ok. Biggest part that drove me nuts is we'd leave food on the counter on things we've ordered for us to snack on later in the day and come back to the room and them removing it. After 2 times of doing this I had to leave a huge note DO NOT REMOVE food. The biggest, and I mean biggest, downfall is the staff getting you into the timeshare meetings. My husband is very educated and knows all about this market so for him he enjoys talking to them. For me sucha waste of time. I just hate how pushy and aggressive they are. For me this is the worst part of the PB franchise. …
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    Date of stay: September 2019Trip type: Traveled with family
    Response from PBSunsetB, Director General at Pueblo Bonito Sunset Beach Golf and Spa Resort
    Responded 2 days ago
    Dear Italian80, Thank you for taking the time to post your review. I am pleased to know that there were some aspects of your stay which were to your satisfaction and the same time sadden to know that there were some you did not enjoy. Please allow me to apologize for the unusual lapse of service during your recent visit. As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we can continuously improve the service and experience offered. Rest assured that your feedback will most definitely assist us in ensuring that we are consistently providing our guests with nothing less than the best, and I do hope that you will give us a chance to redeem ourselves. Warmest regards Goyita Osako General Manager Pueblo Bonito Sunset Beach Golf & Spa Resort
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    Dissapointed
    You cant get with your car near your room. You have to wait 10-15 minutes at best case to wait for a golf cart to arrive near your room so they can take you to where your car is or to any other ammenity
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    Review collected in partnership with RCI
    Date of stay: September 2019
    Value
    Rooms
    Location
    Cleanliness
    Service
    Sleep Quality
    Trip type: Traveled with family
    Response from PBSunsetB, Director General at Pueblo Bonito Sunset Beach Golf and Spa Resort
    Responded 2 days ago
    Dear leosoto40, Thank you for taking the time to post your review. I am disappointed to learn of you rating your stay so poorly and of the issues that accompanied your stay at Pueblo Bonito Sunset Beach. Please accept my apologies for the inconveniences you experienced. We highly recommend our guests to call to request a shuttle from their room or the phones located at the stops, even though they are circulating approximately every 5 minutes, this service is at your disposal 24 hours. I sincerely hope the pros you found staying with us will outweigh the cons and you will return to stay with us in the near future. We know you have many choices when it comes to lodging and we hope you will continue to choose Pueblo Bonito for your future travel needs. Please feel free to contact us with any questions or concerns; we are here to help you. Best regards, Goyita Osako General Manager Pueblo Bonito Sunset Beach Golf & Spa Resort
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    Luxurious Resort - Amazing Food
    Loved the hotel, location was secluded and very private. Very clean. Food was amazing. Room was great but this “Butler” thing is BS. If you need service you dial “O”. They will bring what you need. When you title a Butler it means someone that will be there and get you stuff and do stuff. This Butler aside from sending a daily morning good morning didn’t do anything special. Pool is great ocean is very dangerous in this area Overall great experience. Would recommend and be back!!!!…
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    Review collected in partnership with this hotel
    Date of stay: September 2019Trip type: Traveled with friends
    Room Tip: Oceanfront Suite w/ Butler
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    Response from PBSunsetB, Director General at Pueblo Bonito Sunset Beach Golf and Spa Resort
    Responded 2 days ago
    Dear C6216DHroberts, Thank you for your wonderful review! Our goal is to make our guest feel pampered all day, every day, so it is very important to us that every detail make a difference. I am very happy to learn that you enjoyed our Sunset Beach team's service! We look forward to welcoming you back one day at this your home away from home. Warm Regards, Goyita Osako General Manager Pueblo Bonito Sunset Beach Golf & Spa Resort
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    123456…2615
    PRICE RANGE
    $267 - $670 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    pueblo bonito sunset beach hotel cabo san lucas, pueblo sunset beach, pueblo bonito sunset beach resort, pueblo bonito cabo
    LOCATION
    MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
    NUMBER OF ROOMS
    757
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