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Hotel Santa Fe Los Cabos by Villa Group

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Hotel Santa Fe Los Cabos by Villa Group
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150 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Winnipeg, Canada
Reviewed 2 weeks ago

We always try to see the best in places, but it was a little hard with this one. Our bggest issue was the kitchen hardly had any ammenaties. No coffee maker or kettle, one glass, two pots, no pans and badly stained old hard plastic plates and coffee cups. Breakfast consisted of toast, papaya and coffee. Sheets were clean but...

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Helpful?
Thank luvs2travel76
Hotel_Santa_Fe_CSL, Sales Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Luvs2travel76, We would like to thank you for you for taking the time to write your experiences regarding your recent stay and to mention the good location of the hotel, near of the marina. Our guests’ comments give us important feedback on our performance and provide us with great ideas on how to improve our service. I would like...

Reviewed 4 weeks ago

Hotel staff (especially the Manager who speaks English) is excellent, very friendly and accommodating. This is not a fancy hotel, however the rooms are spacious and housekeeping does a great job keeping the room clean and neat. It is within walking distance of the marina, beautiful beach and close to a great restaurant "El Peregrino" which is worth checking out.

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Helpful?
1Thank Maryann W
Hotel_Santa_Fe_CSL, Sales Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Maryann W, Thank you so much for taking the time to write such a detailed review of your first stay at Hotel Santa Fe Los Cabos by The Villa Group. It seems like you had a wonderful stay and we are thrilled to know that we were able to exceed your expectations. We all hope that you come visit...

Reviewed October 29, 2016 via mobile

The place is well located, just a few blocks from Marina and all the night life y Cabo. Rooms are clean and spaceful enough to come with either family or friends. Prices are good and service is excellent!

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Helpful?
Thank Alejandro F
Hotel_Santa_Fe_CSL, Director of Sales at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Alejandro F, It was an honor to host you at Hotel Santa Fe Los Cabos. Thank you very much for this wonderful comment, we are sure that to care for detail, luxury and warmth of our service makes the difference. Thank you once again for your feedback and we are very much looking forward to welcoming you back during...

Medford, Oregon
Reviewed September 8, 2016

We were suppose to stay someplace else. When we got to our original hotel we found that they were closed for a month for renovations.The hotel was located in a residential area about seven blocks from the Marina. Hotel was basic but nice. The hotel staff was amazing, friendly and took really good care of us. A lot of great...

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Helpful?
Thank mogcambomama
Hotel_Santa_Fe_CSL, Gerente at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Mogcambomama, A sincere thanks for your kind review on TripAdvisor regarding your recent stay with us at Hotel Santa Fe Los Cabos. We take great pride in creating an exceptional experience and it sounds like we achieved our goal with your visit to us. We do look forward to welcoming you back home very soon and thank you again...

Campbell, California
Reviewed July 19, 2016

Nothing fancy, at all, but great place for sleep and shower. Good price and location. Some of the best food in Cabo within walking distance. Very safe too. Good for families too. Free parking. Does need to update a little.

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Helpful?
Thank becks2posh
Hotel_Santa_Fe_CSL, Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear becks2posh, A sincere thanks for your kind review on TripAdvisor regarding your recent stay with us at Hotel Santa Fe Los Cabos. We take great pride in creating an exceptional experience and it sounds like we achieved our goal with your visit to us. We do look forward to welcoming you back home very soon and thank you again...

Los Angeles, California
Reviewed June 1, 2016 via mobile

We stayed here for 5 days last week. Our room was very clean, the bed was very comfortable and beautifully made, the kitchenette had a hot plate and pots and pans, dishes, cooking utensils, cups, there was only one spoon, but we went downstairs to the breakfast kitchen to ask for another spoon and 2 forks, which they gave us,...

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Helpful?
1Thank Jessica G
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Jessica G We want to thank you for your kindness in writing a review on Tripadvisor to share your experience of our hotel. We are particularly grateful to see the generosity which you describe the attention received and the ammenities of Hotel Santa Fe. We feel proud of the daily efforts of our team to make sure our guests...

boston
Reviewed April 14, 2016

The staff here is excellent. They were able to help me navigate getting to the bus depot as well as storing my luggage while I was out and about in Cabo. This is not a ritzy hotel, updates would be helpful, I had little to no hot water, there is no elevator so heavy bags must be hand carried up...

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Helpful?
Thank psesar
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Psesar We really appreciate your comments about your experience at Hotel Santa Fe, was a pleasure for us to host you, in the future if you are planning to come back to Los Cabos, will be a pleasure to have you with us again. Abraham Martínez General Manager Hotel Santa Fe

Reviewed April 5, 2016

We stayed for four nights and while it was inexpensive, there were certainly things that weren't ideal. The positives were that this is a small hotel in a neighborhood that is a short walk from the Marina. The area has some amazing taco shops/stalls, an awesome ice cream/Popsicle shop, etc. Definitely more authentic and local experience than the large resorts...

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Helpful?
Thank caitlisbeth
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Caitlisbeth We are currently working on the concerns that you kindly let us know, certainly these situation is not within our normal standards and quality of Hotel Santa Fe Los Cabos. We are truly sorry that you had this experience, you are a valued guest at this hotel as all of our visitors, all your concerns have been addressed...

North Chicago, Illinois
Reviewed March 9, 2016

We found the Santa Fe a very charming local hotel. Facilities including rooms are very clean and comfortable. We were most impressed by employees attitude. Every one was most hospitable and helpful. We specially want to mention Ms. Yuri Carino who provided us special care and attention.

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1Thank Niky59
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Niky59, We want to thank you for your kindness in writing a review on Tripadvisor to share your experience of our hotel. We are particularly grateful to see the generosity which you describe the attention received from Yuri and the ammenities of Hotel Santa Fe. We feel proud of the daily efforts of our team to make sure our...

Duluth, Minnesota
Reviewed February 18, 2016

Are you tired of the high-end resorts that try to sell you Timeshare? Are you annoyed with the drunks that invade the pool area at the fancy resorts? Are you looking for a more authentic Mexico? Perhaps Hotel Santa Fe is the answer. We enjoyed our 9-night stay. It was quiet, and located in an authentic Mexican neighborhood. You’ll have...

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Helpful?
Thank Borkman0443
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Borkman0443 We really appreciate your comments about your experience at Hotel Santa Fe, in the future if you are planning to come back to Los Cabos, will be a pleasure to host you again. All of our staff always trie to assist all of our guest and we want that you feel in home. Hopes to see you soon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Warm smiles and friendly service is our everyday goal for all of our guests. Our team members truly care about all your vacation needs in order to make your visit comfortable and memorable. Explore the amazing excursions that Baja California Sur offers and enjoy a walk to the famous Marina at Cabo San Lucas with plenty of bars, dancing clubs and restaurants, walk along the shopping area at the downtown; we are privileged located in the heart of Cabo. Know each activity that comprise this beautiful destination, our reception staff will gladly advise you with tourist information, activities and historical sites. If you require any assistance during your stay with us please do not hesitate to contact our front desk at ext. 0. Our caring and attentive team will do everything possible to please you. We thank you for choosing Hotel Santa Fe Los Cabos for your "home away from home". I am looking forward to welcoming you. We hope you will be pleased with our hospitality and friendly team members. ... more   less 

Additional Information about Hotel Santa Fe Los Cabos by Villa Group

Address: Ignacio Zaragoza Esq. Alvaro Obregon | Col. Centro, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $56 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santa Fe Los Cabos by Villa Group 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Santa Fe Hotel
Riu Santa Fe Los Cabos
Hotel Santa Fe Los Cabos By Villa Group Cabo San Lucas
Hotel Style:
#7 Best Value Hotel in Cabo San Lucas
#13 Business Hotel in Cabo San Lucas
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Santa Fe Los Cabos by Villa Group staff and other travelers.
9 questions
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Questions? Get answers from Hotel Santa Fe Los Cabos by Villa Group staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try choosing a room that is not near hotel entrance/pool/courtyard which can be noisy where people gather to socialize.”
 of 5 bubbles 186maryannw, 4 weeks ago | Read review
“ground floor if you have heavy bags”
 of 5 bubbles psesar, Apr 14, 2016 | Read review
“Get a top floor room to avoid hearing upstairs neighbors”
 of 5 bubbles caitlisbeth, Apr 5, 2016 | Read review
“First floor was very convenient.”
 of 5 bubbles Niky59, Mar 9, 2016 | Read review
“All rooms looked great to us. They will move you if you are not happy with the first room.”
 of 5 bubbles try2pleaseme, Jan 29, 2016 | Read review
5 of 5
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