Bay View, Centrally Located
NUMBER OF ROOMS
My family and I (group of 4), recently stayed at this resort with recommendation from a friend and needless to say, they were right! It is a smaller, more private resort which is exactly what we were looking for. It is a little older, so the rooms are a bit outdated but we were hardly in the rooms so it was not a big deal to us. Every serving staff was amazing to our family, even when they were busy. Ismael and Mickael are the BEST on the beach. Martin at the Cilantro's bar was amazing too, he can make a mean drink. On our last day we heard that Ismael and Mickael left, which was extremely sad. Our housekeeper, Lucia, was also amazing. Even though we hardly had interaction with her, her customer service was amazing. She often left us little towel animals, which was a sweet gesture. David at Rose' was also amazing, he was on us like a hawk. The Marketing Team, Jorge and J. Louie were also awesome! We were able to get great deals on some amazing activities and they were really personable. The only reasons we decided to not give complete 5-stars is because some of the previous reviews came true for us. Upon arriving, we were offered a double room suite at the Rose - although we had booked at Blanco. They did eventually upgrade us at Blanco, which we believe was because we didn't take the 'bait'. Another down fall was the quality of the food. Some items were amazing, but were not consistent. While other items were overcooked and lacked flavor. The biggest issue for us is that on our first day there, we were approached at least 6 times to participate in a time-share presentation. We had a terrible experience last year at a different resort, and we knew that we were not interested when they approached us. After the first day they left us alone, which was great. However, there were too much chances taken within a couple of hours of arriving, which was quite irritating. Overall, if you are looking for great service, private/smaller resort with beach access - this is the place to be!…
Had a great time and really enjoyed doing the fun activities with Arlin the activity director. Such a lovely young lady. She really enjoyed her job and people. Always willing to help. I enjoyed coming to Blanco e ery year but have found in the last years the hotel has gone down with spring breakers and it seems the owners have been pushed to the side.
Just returned from my favourite beach resort. I would like to thank everyone who made this a great vacation! Especially Pedro at Rose, first as our beach server and than as our server at Mare Nostrum. Also Benjamin Robledo, Mario Lopez, Daniela Ayerdi, your great service was more than appreciated! The activities staff at Rose are amazing. Sylvia, Arlin, Rodolfo, DAvid. You guys rock! The rooms were very clean and comfortable. The whole resort is kept in pristine condition. The only issue is the lounge chairs. They are in bad need of replacement, as they are sagging and broken. Hard to get up from..
We like to stay at the sister resort next to this one rose but we spend a nice time here at blanco we like to mention the excellent job that the activities staff make shout out for Silvia Daniel and arlin they do a great job can’t wait to see them again look for them if u want to have fun
We enjoyed our time here like always blanco it’s beautiful and the view it’s amazing we came to played games and we always looking for Arlin she is a nice girl also Iliana she is a nice person. Also our made at the room 1011 at rose Diana was exceptional and also I would mention the smiley Hugo at the towels he is very friendly and the last but not the least Louis the pool concierge he is exceptional too.