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Mason Elephant Park & Lodge

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Jalan Elephant Park, Taro, Gianyar 80561 Indonesia
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Traveler (1659)
Room & Suite (200)
Dining (107)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mason Elephant Park & Lodge
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 Specialty lodging in Taro
Location
4.3
Cleanliness
4.7
Service
4.6
Value
4.3
Welcome to Bali's most unique hotel and the World Luxury Hotel Awards 2019 Winner for Best Luxury Lodge in Asia and Best Luxury Eco Safari Lodge in the World. We are committed to providing our guests with a once in a lifetime experience amongst Bali’s largest herd of rescued Sumatran elephants. Staying at the Lodge is a rewarding experience as you can interact in numerous ways with these majestic creatures and get up close & personal with them. The park is fully committed to conservation and has set new standards in how to care for elephants in a purpose-built environment. Here you can see that they are well cared for in a healthy and stimulating environment that caters to all their daily needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Entertainment staff
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Banquet room
Spa
Massage
24-hour security
Concierge
Gift shop
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
1433Reviews84Q+A100Room tips
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Kaja A wrote a review Sep 21
1 contribution
we went there with the idea that the elephants had been saved and were doing very well, but we saw the complete opposite! the elephants have many signs that they are uncomfortable and have it bad, including shaking their heads back and forth and stiff tails that stand to the side. even though the place says that riding the elephants is fine, it's not, elephants are not made to be ridden! in addition, they make more babies there that they plan to keep in captivity for life just to make money! the elephants are poked to keep control over them and tied up in a small area for many hours a day!! do not recommend, steer clear!! very disappointing!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vicky wrote a review Sep 16
9 contributions
This place is a lovely but it does need a bit of attention on people who are at leat staying here it is quiet here in Bali anyway which is expected after covid but the people who was staying here with us all we could do is have dinner then really go to bed nothing going on at night to at least try and keep us there to have a drink and the food wasn’t the best The elephants are amazing and bathing with them and picking you up for dinner at your room is brilliant. the staff are good to Pool is filthy wasn’t inviting at all If you are thinking of visiting I would stay for one night at the most or just have a day visit we stayed for 3 nights so we did the white water rafting and jungle buggy’s which was brilliant for just things to go and do you can just book these at the hotel Ubud is far about 30 min to 40 min drive which we did on the last night just to get out for a bit this is another reason really to stay only one night or make it a day trip
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Greg S wrote a review Sep 8
Perth, Australia3 contributions
+1
My wife and I plus another couple, friends of ours fro Perth spent the day there. We were a little concerned prior to booking and arriving after reading previous reviews, but hey, see for yourself, make your own mind up. So from the first contact with booking staff to when we left the park was nothing but an amazing magical experience. We got involved with everything to do with Elephants. Washed, bathed, swam and concluded with a loverly long ride through magical natural rainforests. Such a gentle giant, walking steadily through the valley of natural Forrest areas. Yes there were some chained on short lengths, but hey, do your research, it’s for there safety and ours and also for the environment. Each elephant has a personal handler. You can sense the bonding between them and the Elephant. Truly magnificent. The training they get is vital to becoming socially active with us. They have a day off work each week along with there handler. What the Mason family have done in 20 years should be commended, nothing short of remarkable. This speaks huge volume to employment plus sourcing farming, food supply, the list goes on. Money generated for the lots of local communities. We will be going back again next year. Would love to meet with Nigel and his family. They have an incredible cross section of remarkable staff. Many thanks Masons. Till next year, Cheers 🥂 Greg Smith
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Date of stay: August 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jessica Huang wrote a review Sep 7
Irvine, California9 contributions
This place is truly sad. My husband I thought this was a sanctuary because that's how they advertise it. It truly is not. People ride the elephants, the elephants pose in the water, they are chained up in between people's visits. Sad sight. We signed up to wash one of the elephants, but asked for our money back. Coming in to see them and feeding them is fine, but after seeing everything else, we just weren't comfortable giving this place anymore of our money. Visit at your own risk. P.S. you can see the elephants chained up in our photo.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Raffy wrote a review Sep 5
Cardiff, United Kingdom56 contributions1 helpful vote
+1
I purchased tickets online via paypal whilst sitting in my hotel in ubud with perfect connection. I got a confirmation number but no confirmation email. We made the trip to the sanctuary and thought we’d explain the situation and they’d let us in. Bare in mind the money had actually been taken from my account, not pending. We arrived, via a VERY bumpy and unsafe road, and explained the situation. After a LOT of phone calls, the lady assured us that the money had not cleared yet their end, so we needed to pay again (!!!!!) but as soon as the payment did clear, they’d issue a refund straight away. I was very unease about this, but she reassured me it would be fine. I asked her for a receipt for prove that I had paid twice which she gave me. Im still waiting for my refund or any correspondence from the place. Looks like I need to take it up with PayPal!! The actually sanctuary was nice. Not really much to do unless you want to spend money, which I did not after already paying twice. We had a nice walk around, fed the elephants and paid the extra for the treats. We visited the museum on site and enjoyed the artwork. Then left. I think unless your having the whole experience it’s not really worth visiting, ie staying, washing or riding the elephants. Please bare in mind without any of the extra things the entrance fee is still £47.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lauren C wrote a review Sep 1
Long Island, New York22 contributions6 helpful votes
We stayed at Mason for 3 nights as we began our trip in Bali. Let me start by saying there is absolutely nothing like waking up to the sound of elephants. It is absolutely magical. To be able to enjoy a troupe of Sumatran elephants right outside our balcony was something this New Yorker didn't know was possible. As guests on the property we were able to bathe, ride and swim with the elephants - again, an absolutely magical experience. Everyone we encountered, from front desk to housekeeping to the mahouts to the drivers, were wonderful, kind and knowledgeable. Unfortunately the property itself needs work. As Mason is in the village of Taro, it's about a 45 minute drive into the heart of Ubud, which means unless you are up for an hour and a half round trip drive you're on the property for the entirety of your stay. This is absolutely NOT something that is a fault of the lodge, location is what location is. What could be addressed however are the other attractions at the lodge. The food was not good. We had breakfast on the resort each morning and it was either a luke warm buffet or we ordered off a menu which then took the kitchen an egregious amount of time to produce the food (over 30 minutes for literally one pancake). The lunch buffet was the same, mediocre samplings of rather under seasoned offerings. With the right revamping of menu selections, the food could be as magical as the elephants. Additionally, our room was less than tended to. Again, it was a park view room and we got to wake up to elephants BUT the bathroom was a bit scary. The vanity light only worked on one side, there were meter long cobwebs under the vanity and over the shower. The shower didn't drain properly so you stood in collecting water for your shower. The toilet was often backed up.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Megan R wrote a review Aug 2022
51 contributions5 helpful votes
+1
Lovely park for a visit. You can wash the elephant’s or take a swim with them & also feed them. They are well looked after. Has a nice restaurant over looking the park. We didn’t do the swim but now I wish I had. Staff were friendly & answered any questions regarding the elephant’s.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joakfield wrote a review Aug 2022
Borehamwood, United Kingdom145 contributions69 helpful votes
There are so many views about this place and I was not sure what to expect but our family had the most incredible time. The workers are all so lovely and we felt comfortable that the elephants were being cared for and loved. To experience benign that close and touching and swimming with these incredible animals was a once in a lifetime experience and also quite emotional. It is not a cheap day but we’re so happy we went and came away with photos and memories of a great day out. Ignore the negative posts and go and see this for yourself and support the amazing people that work there as many lost their jobs during Covid-19
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ramsey wrote a review Jul 2022
Melbourne, Australia18 contributions10 helpful votes
Well organised and family friendly. Around 1.5 hour drive from seminyak. Takes a few hours to complete all day activities (depending on the package purchased) Costs around 1.1 m rupiah a person but totally worth it Would definitely come again the next time I'm in Bali
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jeremyburbanks wrote a review Jul 2022
London, United Kingdom19 contributions5 helpful votes
We visited this Elephant Park back in 2009 and were pleased to see a sanctuary that seemed to be caring for abused elephants. They were chained to pads but this we were told was for their own protection and they were moved regularly and had big open areas to move freely. We revisited in July and the first elephant we saw was on a pad that was full of dung and the poor thing was rocking back and forth in some sort of engrained show dance. Constantly. It seemed as if he had gone mad. There were others that exhibited behaviour that just didn't seem natural. I think these individual elephants may have been the ones that were trained to perform to visitors in the past. There were lots of signs on the way up to the venue promoting other 'Mason' business'. I hope the original idea to help these beautiful creatures hasn't been lost in a charge for commercialism and profit.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$138 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elephant safari park hotel ubud, elephant safari park and lodge
FORMERLY KNOWN AS
Elephant Safari Park & Lodge
LOCATION
IndonesiaBaliGianyar RegencyGianyarTaro
NUMBER OF ROOMS
28
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Frequently Asked Questions about Mason Elephant Park & Lodge
Which popular attractions are close to Mason Elephant Park & Lodge?
Nearby attractions include Tegalalang Rice Terrace (2.9 miles), Ubud Private Driver (Made Ada) - Day Tours (1.7 miles), and Genuine Bali Experience (0.4 miles).
What are some of the property amenities at Mason Elephant Park & Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mason Elephant Park & Lodge?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mason Elephant Park & Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mason Elephant Park & Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Mason Elephant Park & Lodge?
Conveniently located restaurants include Ankhusa Restaurant Ubud, Kepitu Restaurant at The Kayon Jungle Resort, and The Kelusa at Samsara Ubud.
Are there opportunities to exercise at Mason Elephant Park & Lodge?
Yes, guests have access to a pool and a fitness center during their stay.
Does Mason Elephant Park & Lodge have an airport shuttle?
Yes, Mason Elephant Park & Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mason Elephant Park & Lodge have airport transportation?
Yes, Mason Elephant Park & Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mason Elephant Park & Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Mason Elephant Park & Lodge offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.