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Traveler (211)
Room & Suite (177)
Dining (43)
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Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“rooftop bar”(14 reviews)
“steam shower”(5 reviews)
“sky lounge”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (257)
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All reviewsrooftop barsteam showersky loungequiet streetspent nights at hotelgreat small boutique hotelhuge walk in closetgreat courtyardthe hotel staffsmall pooldown comforterminute walkbottom floorsan miguelcomfortable hotelincluded breakfastamazing hotel
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1 - 5 of 101 reviews
Reviewed 3 weeks ago

Sadly the reception staff was not the most helpful - we had booked a room for our wedding and even though I had reserved a specific room we did not receive that room and they said that our preferred room was booked and they can't...More

1  Thank alina266
Response from Jael M, General Manager at Hotel NenaResponded 2 weeks ago

Dear Alina and Ezequiel, Thank you very much for choosing our Sky Lounge for hosting your prewedding cocktail, and were happy to see your guests having a good time, it’s great to know that you enjoyed the rooms and the breakfast, we will make sure...More

Reviewed March 14, 2018 via mobile

This is the best hotel I have stayed at in a very longtime. The authentic rooms are first class and super confortable with an artistic charm.It’s hard to explain you have to stay there to believe it. Beautiful terraces, roof top bar, excellent breakfast and...More

Thank dlcallan
Response from Jael M, General Manager at Hotel NenaResponded March 20, 2018

Dear Mr and Mrs Callan, We look also forward to welcome you back, we are very thankful to know that you enjoyed every corner of Nena, our service and staff, we always will keep on working to have happy faces on every guest staying with...More

Reviewed March 8, 2018

We spent 5 nights at Hotel Nena late February through early March 2018. The hotel staff could not be more friendly, hospitable, and accomodating. We especially appreciated the desk clerk, Antonio, who checked us in late at night and marked places to see and to...More

Thank Stephen T
Response from Jael M, General Manager at Hotel NenaResponded March 19, 2018

Dear Mr and Mrs Fickes, Great to have your feedback, and we are very happy to know that you enjoyed your stay with us, but most happy to know that Antonio was a great asset for having a great time during your holidays and that...More

Reviewed March 3, 2018

Very nice and quiet. Just off main drag in town. Breakfast was nice and great service. The separate restaurant was closed the time we we're there. Nice rooftop bar great view of the city. The staff was great.\, helpful with any need. Great little map...More

Thank hrn1947
Response from Jael M, General Manager at Hotel NenaResponded March 19, 2018

Dear HRN1947, It’s very important for us to always see big smiles in every guest face, and we are glad to know that you had a great time spending your holiday at our property and that you liked our service. Unfortunately the restaurant was close...More

Reviewed March 2, 2018

My wife and I were on the tail end of the 2018 American winter flu when we arrived at Hotel Nena. Unfortunately, we had a bit of a relapse and were both feeling horribly on our first day. Jael and her staff at Nena came...More

Thank Fred B
Response from Jael M, General Manager at Hotel NenaResponded March 3, 2018

Dear Fred, We hope you had a safe trip back home and that the flu is gone, we were very happy to have you stayed at the hotel and for choosing us, we really appreciated every word about us and we look forward to welcome...More

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Most Booked Properties in San Miguel de Allende
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Pool
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Concierge
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$173 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$173 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (211)
Room & Suite (177)
Dining (43)
Pool & Beach (25)
Family and Play Areas (13)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Karen A
December 31, 2017|
Answer
Response from Jael M | Property representative |
Dear Karen, Greetings from Nena Boutique Hotel, I will be really happy to help you , would it be possible you can send us and email to hola.sma@ hotelnena.mx or to my email jael@hotelnena.mx so I can check the availability... More
0
Votes
BlondeTraveler16
December 7, 2017|
Answer
Response from Jael M | Property representative |
Dear Ms. Blonde, Greetings from San Miguel de Allende! For this New Year’s Eve the Sky Lounge will be open as regular, the big celebration we will have it at the back yard of the hotel, if you would like to have more... More
0
Votes
Rosycha
January 21, 2017|
Answer
Response from Pedro D |
Check in: 3:00 p.m. Check out: 12:00 p.m. The rate includes breakfast, parking and taxes.
0
Votes
Google Translation
Room Tips
"The cathedral chimes every hour for as many times as they like. Our average was about 33"
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"Room Pilar has a nice kitchenette with refrigerator"
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"The quieter rooms are on the second floor."
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"We were in Marlene. It was next to the stairs which could be a bit noisier than the rooms that are not next..."
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