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Casa Quetzal Hotel

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230 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Monterrey, Mexico
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I really liked staying at this hotel. It is small with very few rooms, colonial syle. It is very close to the main square (like 3 blocks away) but perfectly located because it is a quiet street, so it is very peaceful. Right next to our room was a nice roof top with chairs . The people at the front... More 

Helpful?
Thank M R
2 reviews
5 of 5 stars Reviewed June 26, 2016 via mobile

It's an intimate, quiet and peaceful location. Just a couple of blocks from the main square. Would definitely stay there next time. There is no parking but they have valet parking. There are intricate passages and steps, not handicap friendly. Other than that, it was perfect. Can't wait to be back.

Helpful?
Thank BNI M
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are glad you enjoyed your stay at our hotel and we look forward to your next stay with us! best regards! More 

Sarasota, Florida
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

My husband and I stayed at Casa Quetzal in a master suite size room for 8 nights in April. Fantastic hotel three blocks from the main square (Centro). Loved the location. Very nice and accommodating staff. Room rates are reasonable; master suite included a nice size room with King bed, a second room with table and chairs, TV, closets and... More 

Helpful?
Thank lahurdj
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are glad you enjoyed your stay at our hotel and we look forward to your next stay with us! best regards! More 

Arlington, Virginia
2 reviews
5 of 5 stars Reviewed December 31, 2015

I stayed in this hotel for two nights the week before Christmas. We were only planning on one night but we were so happy with the hotel that we asked for a second night and luckily it was available. Note that the room is not pretentious nor luxurious by any means, but it was comfortable enough. The patio right outside... More 

Helpful?
Thank johnS418HV
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

In our current trip to Mexico, we stayed in seven cities and ten hotels, and Casa Quetzal was by far the best place. It is now one week later, and we can't stop talking about it. Anything we wanted they agreed to; they first gave us a room close to the entrance by the street, charming and big but noisy.... More 

Helpful?
Thank Mahan M
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2015

We stayed here for 6 nights and found Casa Quetzal to be well located on a street not far from the Jardin. There is a bit of an uphill walk that might be a challenge for older people but it didn't affect us. The rooms were spotless and as we peeked into some of the unoccupied ones they look like... More 

Helpful?
Thank rdrahmann
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are glad you enjoyed casa quetzal! we look forward to your next stay with us! Kind regards! More 

Eugene, Oregon
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 28, 2015

Casa Quetzal was a perfect oasis from the often busy and crowded parroquia square. Tucked off on a side street, Casa Quetzal offers a quiet get away, yet not far from many of the good restaurants and lovely shops of San Miguel. The rooms are very clean, spacious with plenty of hot water and comfortable beds. The rooms are spread... More 

Helpful?
1 Thank jhenry921
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting casaquetzal! we are glad you ha a great time! Kind regards! More 

Santa Fe, New Mexico
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed August 16, 2015

For us, there was a disconnect between the reviews here and our experience. First, the car: the hotel is on a very narrow, one way street with no place to even leave the car with the flashers on while one registers. All of the streets in the area are one way, so you can't just drive around the block until... More 

Helpful?
3 Thank ariadna007
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Dear Guest, We are sorry for your comments but we would like to clear some points; Being walking distance in the heart of the historic center of san miguel can have some issues for some travelers that are totally out of the control of Casa Quetzal. San Miguel de Allende is world heritage protected city by UNESCO. that means many... More 

Santa Monica, California
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 7, 2015

This is a lovely hotel in a beautiful space. The staff is attentive, but not all speak English which is a problem sometimes. Very helpful when things needed done in the room like new lamps when the one there didn't work. We had a very quiet room in the back in a garden like setting. Try not to get room... More 

Helpful?
3 Thank Andrea90401
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review
Google Translation

Gracias por su visita y por sus comentarios los cuales tomamos muy seriamente. en el hotel contamos con un estricto... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2015 via mobile

Great hotel. Stayed a whole week with family and in laws. The place really makes you feel like your in San Miguel...colorful, beautiful gardens and very relaxing atmosphere. Employees were helpful and offered guidance at all times. Rooms are a bit small but that's how boutique hotels are in SMA.

Helpful?
1 Thank Ocruz729
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are very glad you and your family enjoyed san miguel de allende and casa quetzal! we look forward to your next visit! we look forward to your next visit. Regards. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Casa Quetzal, San Miguel's favorite boutique hotel, caters to the seasoned traveler with guest suites that are unique in their variety and sophistication. This little oasis, in the historical center of town, has elegant nods to the world's most exotic places, side by side with Mexico's colonial and contemporary architectural styles. ... more   less 

Additional Information about Casa Quetzal Hotel

Address: 34 | Colonia Centro, San Miguel de Allende 37700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: $49 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Quetzal Hotel 3.5*
Number of rooms: 10
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Also Known As:
Hotel Casa Quetzal
Hotel Style:
#9 Romantic Hotel in San Miguel de Allende
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