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Belmond Casa de Sierra Nevada

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Belmond Casa de Sierra Nevada
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577 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Plano, Texas
Reviewed September 22, 2011

Having visited San Miguel on several occasions and fallen completely in love with the city, my (now) wife and I could think of no better location for our wedding at the end of July. Our choice of the Casa de Sierra Nevada for the ceremony and reception was a no-brainer. My wife, her kids and I had stayed at the...

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Helpful?
Thank slatonkid
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear Slatonkid, We are delighted to hear that you had the wedding of your dreams, and we are proud to have been part of it! We take great pride and care to ensure that weddings and events at Casa Sierra Nevada remain the most memorable experiences of peoples lives. Your kind words remind the team that we can make the...

Sydney, Australia
Reviewed September 5, 2011

If you want to stay in luxury and feel like and be treated like royalty then this is the place to stay. Only 45 min from Leon Airort is this great Hotel by Orient Express. The team is outstanding, and do anything you request. Large rooms with nice furnishings. Everyday our towels were folded a in diffrent shapes.Great location in...

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Helpful?
Thank Ralf B
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear Ralf, Greetings from San Miguel de Allende! We are very pleased to hear that you really enjoyed your stay in Casa de Sierra Nevada. Thank you for your kind comments! We will be more than happy to welcome you again in the not too distant future! Kind Regards, The Casa de Sierra Nevada Team

Atlanta
Reviewed September 5, 2011

What a wonderful hotel. I was fortunate to have stayed at Casa De Sierra Nevada for two nights this summer. Only a few blocks from the center of the charming colonial town of San Miguel de Allende, the hotel is made up of several mansions within a block of one another. Each accomodation is unique and all are updated with...

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Helpful?
Thank TravelGirlAtlanta17
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear TravelGirl, Thank you for sharing your kind comments and your beautiful photos! We feel honored to know you really enjoyed your stay at Casa de Sierra Nevada and all the facilities. We will pass your kind words to our staff. We look forward to welcome you back in the not too distant future to ensure you another authentic experience....

Los Angeles, California
Reviewed August 20, 2011

The hotel lobby has vanished, now there is a small corner office, with no name , the size of the tiny grocery store opposite. Could be an office of any small business , certainly not the entrance of a luxurious hotel. If Orient-Express was once equivalent to quality and luxury it certainly isn't the case here where check-in and check-out...

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Helpful?
Thank GlobalNomad1362
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear GlobalNomad, Thank you for taking the time to share your experience with us and other readers. We appreciate your comments and sincerely regret of the disappointments experienced in your last visit. Casa de Sierra Nevada as part of Orient-Express works hard everyday to provide the best service and product quality to ensure every client leaves happy and with an...

San Miguel de Allende, Mexico
Reviewed July 13, 2011

While I expected the old world charm at LaJa Spa, I was not expecting a complimentary foot massage prior to my massage. A wonderful, surprising, relaxing warm up to a healthy massage. Gracias.

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Thank Alexis606060
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear Alexis, Thank you for choosing Laja Spa for your treatment. We feel honored to know you really enjoyed the experience. We would love to welcome you again to ensure another authentic experience at our Spa, the Hotel, The Restaurant or our Cooking School. Kind Regards, The Casa de Sierra Nevada Team

Sydney, Australia
Reviewed June 30, 2011

We stayed in the Horse stables. Wonderful Talavera tile bathroom. Pleasant outlook with views of the church. Lovely pool. Dedicated staff. The concierge arranged a tour of the church out of town with a the hotels informative guide, Jesus, and our trip with coyote canyon and could not have been more helpful. We enjoyed the Culinary package. The market trip...

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1Thank Jennifer95_11
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear Jennifer, We are delighted to hear you had an authentic and special experience during your stay at Casa de Sierra Nevada! Thanks for your kind comments. Our priority is to ensure your stay is pleasant and memorable. We look forward to welcome you again in the not too distant future and ensure you a fantastic stay in your “home...

Greenville, South Carolina
Reviewed June 17, 2011

Charming, perfect location, beautiful little porch that overlooks the city, a gorgeous bathroom, we loved this place. You know, I think that bed was a tempurpedic. The restaurant is extraordinary, really fabulous. Up the street at number 1 Hospicio is BiciBurros where you can hire a bicycle ride or a hike to the lovely countryside, complete with archeological and historical...

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Helpful?
Thank SORBA1
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear Sorba, Many Thanks for your complimentary comments! We are truly delighted to hear you really enjoyed your stay and that the entire San Miguel experience was special and authentic. We will share your kind comments with our staff to keep them motivated. We look forward to welcome you again in your home away home. Kind Regards, The Casa de...

France
Reviewed June 15, 2011

Imagine a retreat in a beautiful city.... Imagine a luxury 5 star experience where staff makes you feeling home, where luxury means friendliness, care, personalized experience... Imagine having a bottle of champagne, lying down in your own jacuzzi while having the best view on the city and looking at the sun going down over San Miguel's Cathedral... This is what...

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Helpful?
Thank juv1234
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear juv1234, It was a real pleasure having you at Casa de Sierra Nevada. We feel honored to know you enjoyed your stay and all the hotel facilities. Our priority is that every guest feels at home with the best service experience. Thank you very much for your complimentary comments. We will share them with the staff to keep them...

seattle
Reviewed June 13, 2011

This is a fantastic place to stay in San Miguel de Allende. The entire hotel is well cared for and provides an extremely comfortable retreat from the world outside - even though most of the great things about the town are not far away. The people who make all of this beautiful spot work are one of the best things...

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Thank two-guysSeattle
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear two-guysSeattle, We are delighted to hear you had a great experience during your stay at Casa de Sierra Nevada. We will pass on your kind comments to the staff to keep them motivated. Our priority is to ensure your stay is memorable, and is a real pleasure to know that it was. We would love to host you again...

New York City, New York
Reviewed June 7, 2011

From the moment you walk in to the Reception Casa, your day improves. The staff is friendly and polite without overdoing it, which is always a plus, they will help you straight away with any question or trouble that you may have. Our check-in was fast and once we walked into the house we were going to stay in, we...

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Helpful?
Thank MichaelAndrew60763
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this review

Dear Michael, Many Thanks for your kind comments. We feel honored to know you enjoyed your stay and that you liked the architectural charm, the gastronomic offer and the complete experience! We look forward to welcome you again in the future. Kind Regards, The Casa de Sierra Nevada Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
Belmond Casa de Sierra Nevada is a mixture of 16th to 18th century Spanish colonial buildings, located one and one-half blocks from the cathedral and main city square of San Miguel de Allende. Its 37 rooms and suites are spread amongst six colonial mansions.Each casona, or mansion, which features five to seven guest rooms or suites, is unique. Many feature outdoor courtyards with fountains, small gardens and al fresco corridors. Guests do not have the feeling of being in a hotel at all. Rather, they are integrated into the town itself, making for a true cultural immersion. ... more   less 

Additional Information about Belmond Casa de Sierra Nevada

Address: Calle Hospicio 35 | Centro, San Miguel de Allende 37700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: $244 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Casa de Sierra Nevada 5*
Number of rooms: 37
Reservation Options:
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Also Known As:
Casa De Sierra Nevada By Orient-Express Hotel San Miguel De Allende
Hotel Casa De Sierra Nevada
Hotel Style:
#1 Business Hotel in San Miguel de Allende
#1 Spa Hotel in San Miguel de Allende
#1 Romantic Hotel in San Miguel de Allende
#1 Luxury Hotel in San Miguel de Allende
#1 Family Hotel in San Miguel de Allende
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Questions & Answers

Here's what travelers have asked, with answers from Belmond Casa de Sierra Nevada staff and other travelers.
8 questions
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Questions? Get answers from Belmond Casa de Sierra Nevada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms small !!”
 of 5 bubbles dudunaveh, 4 weeks ago | Read review
“decide if you want a sunny room or a darker lower level which would be quieter.”
 of 5 bubbles Fshjill, Feb 8, 2017 | Read review
“I recommend the rooms that are a little off the property, where the spa is located. Very quiet and charming.”
 of 5 bubbles JanetShu, Feb 5, 2017 | Read review
“Choose a deluxe one bedroom suite and request a room with a view of the city.”
 of 5 bubbles Rob12375, Jan 27, 2017 | Read review
“Look at room you are assigned before you accept it! Ensure wifi works.”
 of 5 bubbles rsantana58, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question