This is a beautiful, charming, and rustic property in the middle of San Miguel de Allende. It's compromised of several different old homes around the city center and we stayed in Casa Limon which is the building directly across from the bar, breakfast area, and lobby. Casa Limon has a beautiful courtyard and the adjoining building houses the main pool for the hotel so it's very close! We stayed in room 445 and I'm including pictures of it. Room 445 feels like a nice and spacious apartment. It has a somewhat open floor plan with a large living area, and of course bedroom and bathroom. Off the living area is a small terrace and a spiral staircase leading up to your private rooftop terrace with a plunge pool! Clearly this is the best part of the room! There is a table and chairs to have snacks or a meal and chaise lounges to relax. The plunge pool was nice and warm and we assume was turned on every day when housekeeping came in. I think they usually turned it off during turn down service, but it stays warm for awhile. Everything about the room was great, but be advised the bedroom faces the main street which is a bit busy. If you are a light sleeper this may be a little too noisy for you. I was fine with ear plugs which the hotel provided. The church bells also ring all night so the earplugs helped with that too. Sadly, it rained quite a bit of the time we were there in early June. Even so, it gave us a great excuse to try all of the hotel's restaurants and they are excellent. We had some amazing margaritas at Del Parque restaurant and our server Omar was fantastic. He gave great recommendations and even let me split my enchiladas plate to try two different kinds: mole and chipotle. Delicious! The different gin and margarita cocktails at the Blue Bar were amazing and a great way to either start or and the evening. Our rate included breakfast and there was enough variety that it was a new experience everything morning. My favorite dish was the green chilaquiles. We had the same server most mornings and her name is Angeles. She is a treasure! She was kind, passionate about her city, and so welcoming. It was wonderful to chat with her every morning and she made our stay feel extra special. I also had the chance to go to the Spa and really enjoyed my treatment. Again, the staff there and my therapist (Consuelo) were fantastic. It was lovely to get a massage and then take a dip in the pool! If you are looking for a hotel with lots of old world charm, but with modern amenities and staff that will take care of you then you should definitely consider this hotel. Overall, we would definitely come back! That private rooftop is hard to beat! A special thank you/gracias to everyone at the Belmond Casa de Sierra Nevada!

This is the first stay we have had with a Belmond Hotel and it exceeded our expectations. I had requested a quiet room ahead of time and received a response within the day confirming the request as well as an invitation to explore some of the hotel's amenities. We were greeted at the hotel with one of the best mezcal drinks I've ever had, delicious guacamole, and an introduction by the host to the local area. We reserved a Deluxe Room and the hotel had placed us on a second floor unit with a private sitting area! So incredibly lovely. The rooms were very well appointed and meticulous with detail (ear plugs provided, bug repellent, disinfectant, toiletries, and a surprise welcome cheese plate!). The hotel grounds are immaculate and the staff are all so incredibly welcoming. The only downside, our AC unit was on the fritz. It had to be repaired 3 separate times but each time the concierge had the technician come expeditiously. On the third break the front office supervisor Joel Echeveste, personally came to our room to apologize and because they were unsure whether it could be fixed, upgraded us to a suite next to the pool. This was entirely unexpected and beyond what we could have hoped for. Additionally, we were gifted wine for any inconvenience we incurred and on the following two nights had dessert waiting for us when we returned from dinner. Joel made sure to check on us to see if we required any more service, truly an attentive supervisor. Aside from our room we enjoyed both of the hotel's restaurants and used their gym facility which, to ensure safe distancing, was by appointment only. This hotel is remarkable, I've never experienced a stay to rival this level of service and luxury.

The Belmond property is in the heart of it the historic district -close to everything. That's the good news and sometimes a challenge. The hotel is located in different buildings spread out over a few blocks. Our room was beyond grand and comfortable -all fresh and updated. The staff are very very polite and gracious. Laura the concierge helped us with copies, maps, and recommendations before we even stayed here. We enjoyed the lovely garden courtyard pool area, and had lunch in the restaurant. My one recommendation would be to find a new more private location to check guests in, it felt like we were in the dining room and 3 different people asked us if we wanted a beverage. The bathroom was divine, fluffy towels and honey bath products, the shower was large and strong water pressure. Wish we had an in room coffee maker. Thank you to the Belmond staff especially Laura, Lourdes, Joel and Maurio. We hope to be back again some day.