Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Calle Hospicio 35 Zona Centro, San Miguel de Allende 37700 Mexico
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$836
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Full view
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Room & Suite (355)
Dining (74)
What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 147 hotels in San Miguel de Allende
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Horseback riding
Bicycle tours
Pets Allowed ( Dog / Pet Friendly )
Street parking
Wifi
Pool / beach towels
Outdoor pool
Plunge pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Walking tours
Airport transportation
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Green
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
251Restaurantswithin 0.3 miles
108Attractionswithin 0.3 miles
Contact
Calle Hospicio 35 Zona Centro, San Miguel de Allende 37700 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $19/day
951Reviews25Q+A100Room tips
Reviews
Traveler rating
- 760
- 109
- 35
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- 14
Time of year
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Popular mentions
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This hotel is beyond exceptional! The staff, food, and uniquely beautiful accommodations will spoil you for any other luxury accomodations. From making the reservations to check-out, the entire hotel goes out of its way to ensure the traveler feels special. Go to San Miguel de Allende to stay at the Casa Sierra de Nevada. It is a must-do experience unlike any other hotel.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staying at casa Sierra Nevada made our first time in San Miguel de Allende memorable, we both had an amazing experience throughout the whole of our stay. The premises are filled with history and beautifully decorated,The room we stayed at was amazing, very comfortable and relaxing in all aspects. All the staff were very welcoming, polite, helpful, friendly, attentive, always ready to help, efficient and professional. the food was exceptionally good quality, very tasty, well prepared, presented and in a very timely manner. To be very honest there was not one fault throughout our stay and couldn't have had a better experience. We would like to offer a very big thank you to all staff.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 2 weeks ago
Dear rosacaropresem, We sincerely thank you for visiting San Miguel de Allende and for being part of the Casa de Sierra Nevada experience. We are glad that we were part of your first visit to San Miguel de Allende and that you stay with us. Your comments about our place, the staff, the food and that you thank us for your stay, really means the world to us. Casa de Sierra Nevada will always be your home! Please visit us again, we would like to show you more about our history. It would be a great honor to welcome you back in the future with open arms. Again, thank you very much for your time and the wonderful comments. Sincerely, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We find that the location was just perfect for us to experience the town with easy access to the heart of the attractions, restaurants, etc. The service at this Hotel is exemplary from the reception, restaurants, bar and spa personnel. A terrific experience and we would love to come back and visit again soon
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 2 weeks ago
Dear ogurdaneta, Receive a warm greeting from all the staff of Casa de Sierra Nevada, a Belmond Hotel! We truly appreciate your comments, we work hard everyday to provide one of the best services, our staff is one of biggest assets and as well as our location is a very short way to the main square. Once again thank you for visiting us and we invite you to come back soon! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely Perfect!!! From the check-in process (drinks and cold, scented fresh towels to freshen up) to the check-out process...AND EVERYTHING IN BETWEEN!!! Our stay could not have been more perfect!!! Thank you Casa Sierra Nevada...the best experience ever!!!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 2 weeks ago
Dear 960vincem, We appreciated very much your visit to San Miguel de Allende and we are glad that you stayed with us. Our entire team is happy to know that you had a great experience since the arrival, during the stay and until the departure. We hope to see you back in the future, we will do our best to pass your previous experience. Once again, thank you very much for your kind comments about your recent stay. Sincerely, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Casa de Sierra Nevada for one week to celebrate our Anniversary. It was absolutely lovely. We arrived after a long day of travel to a beautiful, lush courtyard and greeted with a welcome cocktail. The service continued to be superb at every opportunity throughout the week. Our room was quiet and beautiful. We had a lovely balcony in building #48. The rooms are all unique, so I recommend requesting location details and pictures. The location is perfect for exploring the city. We walked everywhere on our list. Each time, returning to our lovely courtyard behind what seemed like a private door right off the charming cobblestone street. Reception/Concierge was helpful in every way. Arranging dinner reservations, outings and activities. I look forward to returning and recommend for anyone coming to visit San Miguel de Allende.…
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 3 weeks ago
Dear shonraw, Congratulations again on your anniversary! Thank you for giving us the opportunity to celebrate with you! We are very happy to know that you had a wonderful time in San Miguel de Allende, the magical town! We are very fortunate of our location and to have this beautiful and historical hotel. Comments like yours really make us feel that we are doing our job right! Thank you very much for taking the time to do so. We hope that we can see you in the near future for another Belmond experience. Sincerely, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the first stay we have had with a Belmond Hotel and it exceeded our expectations. I had requested a quiet room ahead of time and received a response within the day confirming the request as well as an invitation to explore some of the hotel's amenities. We were greeted at the hotel with one of the best mezcal drinks I've ever had, delicious guacamole, and an introduction by the host to the local area. We reserved a Deluxe Room and the hotel had placed us on a second floor unit with a private sitting area! So incredibly lovely. The rooms were very well appointed and meticulous with detail (ear plugs provided, bug repellent, disinfectant, toiletries, and a surprise welcome cheese plate!). The hotel grounds are immaculate and the staff are all so incredibly welcoming. The only downside, our AC unit was on the fritz. It had to be repaired 3 separate times but each time the concierge had the technician come expeditiously. On the third break the front office supervisor Joel Echeveste, personally came to our room to apologize and because they were unsure whether it could be fixed, upgraded us to a suite next to the pool. This was entirely unexpected and beyond what we could have hoped for. Additionally, we were gifted wine for any inconvenience we incurred and on the following two nights had dessert waiting for us when we returned from dinner. Joel made sure to check on us to see if we required any more service, truly an attentive supervisor. Aside from our room we enjoyed both of the hotel's restaurants and used their gym facility which, to ensure safe distancing, was by appointment only. This hotel is remarkable, I've never experienced a stay to rival this level of service and luxury.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 2 weeks ago
Dear Michelle B, Firstly, let me thank you for taking the time to give us such an excellent review and for mentioning our Front Desk Supervisor Joel, for sure we will let him know. It is music to our ears to hear that your experience was a "top notch service". As you mention, we try to enhace our cultural amenities with the mezcal welcome drink, guacamole and service from our staff. As well, thank you for mentioning that the AC turned into an amazing experience and even an upgrade to one of our best suites! There is no better thing for us than creating such an amazing experience for all our guests. We truly hope to see you again in the near future SIncerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great luxury hotel with all amenities you can dream of and more. A super friendly and helpful staff and an experience designed from arrival to departure to make you fell at home and treated as a king and queen
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded Aug 30, 2022
Dear fabienworldtraveller, We kindly thank you for visiting San Miguel de Allende and for your great comments about the property and our most precious asset, our staff. We are very glad to know that you enjoyed your stay. Our most sincere appreciation goes to you. Please come back in the near future, it would be incredible to welcome you with open arms to a new experience with Belmond. Best regards, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service is very good, but they have a huge issue, there are rooms that are good and others that are a 2 to 3 star caliber rooms, we got room 203 at first, it was a dark, small room, nowhere to but clothes or luggage, cheap AC unit, really a bad experience, after several calls we got Eduardo Manager to come and show us other rooms, we got charged 200 dolars extra in total 500 USD plus taxes for a nicer room, but to be honest this is not aceptable, Eduardo was extremely nice and so was most of the personnel, they do a really good job, the problem is the rooms they have to offer are all different, some nice and some really not the confort or quality you are paying for, if you get send to the Parque rooms, beware… they are 2 long long blocks away, restaurant is nothing special and rooms are 2-3 star class.…
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 4 weeks ago
Dear pablomf1975, We would like to thank you for visiting San Miguel de Allende and for staying with us. Also, I would like to thank you for letting us know about your stay. Please accept our most sincere apology for the inconvenience, candid feedback like yours is helping us to get better. Rest assured that your great feedback has been shared with the team. Again, we are very sorry and we hope that we can welcome you to a better experience in San Miguel de Allende. Sincerely, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a cut above. The property is beautiful and the staff goes above and beyond in making your stay great. The breakfast is also top-notch. San Miguel is such a beautiful city and staying at Casa Sierra Nevada just puts a cherry on top.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 4 weeks ago
Dear kumarkavya01, We appreciated that you added your comments about your recent stay in San Miguel de Allende. We are glad that you enjoy your time here. We are very fortunate to be in a great location and a magical town. Thank you as well for the mention of our team members, they are our stars. Sincerely, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay at Casa de Sierra Nevada. The entire staff welcomed us and made us feel special from the moment of arrival until we departed. Thank you for taking the extra effort, the little details mattered. We look forward to returning.
Read more
Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gonzalez, General Manager at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Responded 4 weeks ago
Dear Yvette C, We are very glad that you love your visit at our property, thank you for choosing to stay with us, we appreciated your great comments and we will be waiting for you in the near future. Sincerely, Eric Gonzalez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$449 - $893 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa de sierra nevada by orient-express hotel san miguel de allende, hotel casa de sierra nevada
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoSan Miguel de Allende
NUMBER OF ROOMS
37
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Claim Your Listing Frequently Asked Questions about Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Which popular attractions are close to Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Nearby attractions include Galeria San Francisco (0.1 miles), Exim Galería (0.2 miles), and Parroquia de San Miguel Arcangel (0.1 miles).
What are some of the property amenities at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Conveniently located restaurants include Casa Nostra Terrace and Rooftop Restaurant, La Doña de San Miguel, and Cumpanio.
Are there opportunities to exercise at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, guests have access to a pool, locker rooms available in the fitness center, and yoga classes during their stay.
Does Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende have airport transportation?
Yes, Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende located near the city center?
Yes, it is 0.3 miles away from the center of San Miguel de Allende.
Are any cleaning services offered at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.