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Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

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Calle Hospicio 35 Zona Centro, San Miguel de Allende 37700 Mexico
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Traveler (653)
Room & Suite (355)
Dining (74)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 140 hotels in San Miguel de Allende
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Horseback riding
Bicycle tours
Pets Allowed ( Dog / Pet Friendly )
Street parking
Wifi
Pool / beach towels
Outdoor pool
Plunge pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Walking tours
Airport transportation
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Green
Languages Spoken
English, Spanish
941Reviews24Q+A100Room tips
Traveler rating
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pablomf1975 wrote a review Yesterday
Torreon, Mexico1 contribution
Service is very good, but they have a huge issue, there are rooms that are good and others that are a 2 to 3 star caliber rooms, we got room 203 at first, it was a dark, small room, nowhere to but clothes or luggage, cheap AC unit, really a bad experience, after several calls we got Eduardo Manager to come and show us other rooms, we got charged 200 dolars extra in total 500 USD plus taxes for a nicer room, but to be honest this is not aceptable, Eduardo was extremely nice and so was most of the personnel, they do a really good job, the problem is the rooms they have to offer are all different, some nice and some really not the confort or quality you are paying for, if you get send to the Parque rooms, beware… they are 2 long long blocks away, restaurant is nothing special and rooms are 2-3 star class.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kumarkavya01 wrote a review Aug 4
1 contribution
This hotel is a cut above. The property is beautiful and the staff goes above and beyond in making your stay great. The breakfast is also top-notch. San Miguel is such a beautiful city and staying at Casa Sierra Nevada just puts a cherry on top.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yvette C wrote a review Aug 1
Los Angeles, California3 contributions1 helpful vote
We loved our stay at Casa de Sierra Nevada. The entire staff welcomed us and made us feel special from the moment of arrival until we departed. Thank you for taking the extra effort, the little details mattered. We look forward to returning.
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Review collected in partnership with this hotel
Date of stay: July 2022
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JamesSamuel1990 wrote a review Jul 2022
11 contributions6 helpful votes
Sensational customer service. Incredibly friendly and proactive staff who make great conversation and take a genuine interest in your stay and making sure you have a good time, the location is brilliant, place is beautiful. I would highly recommend anyone to try the Mojigandas workshop with Hermes, or the Cookery School with Ruben - both were super good fun. We had an excellent massage at the Spa. Prices are reasonable. We had a slight issue with noise in our first room, but the moved us immediately to a better room.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheryl C wrote a review Jul 2022
7 contributions7 helpful votes
We had a wonderful luxurious staycation at the Sierra Nevada (Belmond) property in San Miguel de Allende. The service was top notch. Food and Drinks were excellent. Room was exquisite. We will definitely return. Special thank you to Enrique, Eric, Angelica, and Efren who made our stay unforgettable and who went above and beyond to pamper us. We will definitely return soon for another family staycation in our magical town!
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Date of stay: July 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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paige699 wrote a review Jul 2022
1 contribution
Can’t Thank everyone there enough for making our trip so special ! It truly was an amazing and wonderful experience. They made each and everyone of our family members feel special and took such amazing care knowing our names knowing what our likes were. from the moment I arrived with the beautiful flowers, framed photo, birthday treats and all and the beautiful card sign by the staff it was truly the most memorable experience. Muchas Gracias to Everyone. We will be back very soon !!! Looking forward to our next visit already . Paige A Van Rensselaer Kunkle
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paige Kunkle wrote a review Jul 2022
10 contributions
+1
The Belmond Casa Sierra Nevada is one of the most magical places in all of San Miguel. The staff goes over and beyond and every detail is most thoughtfully thought of. I stay in many 5 star resorts , and this property is above and beyond. If you want to feel like you are being pampered in your own private estate ? This is the place for you !! Authentic with a hip vibe the food and drinks are amazing. They have a gorgeous serene spa to even amp up your relaxation. We have already re booked for future stays , that’s how much we love it 😍
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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drkk10 wrote a review Jul 2022
San Diego2 contributions3 helpful votes
Went for a 3 day wedding with friends. Stunning hotel in a 17th century converted mansion. The building itself just has so much charm, character. The rooms are very large with outdoor space. The pool is beautiful and the service was outstanding to the point hat everyone knew my name.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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haitrang2112 wrote a review Jul 2022
1 contribution
The hotel was really beautiful and the staff was really nice. A piece of my furniture (a lamp) and two talavera plates were accidentally broken while our luggage was handling but the manager, Enrique Sanchez was really nice and took care of everything. He made sure we were comfortable, sent us addresses of antique shops so that we could go buy a different one in place of the broken one. The hotel compensated 100% the value of our souvenirs and handled everything very tastefully. We would definitely come back one day.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert C wrote a review Jul 2022
Beverly Hills, California8 contributions8 helpful votes
My wife and I experienced this property for the first time in May during a wonderful 4-night stay. Over the years we have stayed at many wonderful European, U.S. and Mexican 5-star hotels and resorts. But we have never, ever received better service or more thoughtful, personalized attention from any hotel staff in Mexico or the U.S. We absolutely love this boutique property. To say it is charming is an understatement. The Day Manager, Mr. Sanchez is a hotelier of the highest class and professionalism. While Casa de Sierra Nevada is a luxury hotel in every way, the price range is considerably below "the going" luxury hotel room rates in Mexico, the US, and abroad. The hotel property: colonial buildings, ambience, décor, style, art work, food and beverage service, landscaping, music and the continual personalized attention displayed by the entire hotel staff is incomparable and so special! We will be visiting San Miguel de Allende before the end of 2022 and my wife has made it clear that this is the only hotel she will ever stay at during our future visits.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: Have breakfast in the main hotel building living room area; enjoy the music and cool breezes at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$384 - $683 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa de sierra nevada by orient-express hotel san miguel de allende, hotel casa de sierra nevada
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoSan Miguel de Allende
NUMBER OF ROOMS
37
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Frequently Asked Questions about Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende
Which popular attractions are close to Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Nearby attractions include Galeria San Francisco (0.1 miles), Parroquia de San Miguel Arcangel (0.1 miles), and Sazon (0.07 miles).
What are some of the property amenities at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Conveniently located restaurants include Casa Nostra Terrace and Rooftop Restaurant, La Doña de San Miguel, and Cumpanio.
Are there opportunities to exercise at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, guests have access to a pool, locker rooms available in the fitness center, and yoga classes during their stay.
Does Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende have airport transportation?
Yes, Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende located near the city center?
Yes, it is 0.3 miles away from the center of San Miguel de Allende.
Are any cleaning services offered at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.