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Calle de Aldama 41 Zona Centro, San Miguel de Allende 37700 Mexico
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Traveler (366)
Room & Suite (119)
Dining (52)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda El Santuario
Updated 02/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 140 hotels in San Miguel de Allende
Location
4.8
Cleanliness
4.6
Service
4.7
Value
4.4
Travelers' Choice
This charming hotel is distinguished by its architecture as seen in family homes of the past that characterize San Miguel de Allende. Located in the city center, Hacienda El Santuario maintains its original Mexican style, with a central patio, 33 rooms, terrace and multi-purpose room, among many other things. NO PETS ARE RECEIVED.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Restaurant
Kids stay free
Banquet room
Rooftop terrace
24-hour security
24-hour check-in
Paid private parking on-site
Wifi
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Extra long beds
Bath / shower
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Spanish
488Reviews36Q+A67Room tips
Traveler rating
  • 342
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Popular mentions
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RUL wrote a review Jul 2022
Texas2 contributions
We spent two very disappointing nights at the Hacienda El Santuario. It is a pity that a well-located hotel -- with charm, a very good restaurant, and more than attentive, EXTREMELY kind and diligent staff -- suffers from shortcomings that could easily be solved with little effort and investment by its owners and managers. The layout of their exceedingly small rooms does not work with the furniture they have selected; you keep bumping into everything. Not to speak of the ridiculously-tiny and poorly designed and furbished bathroom. We had no hot water in the mornings until we repeatedly reported it to the reception; they told us the heater does not usually work well. The room´s telephone did not work when we arrived. And it is beyond me why they have a small safety box that it is not anchored in the closet; anyone can take it away in a bag. Needless to say, we will not stay there again.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lauren M wrote a review Jun 2022
2 contributions
+1
We arrived to such friendly and helpful service. The hotel is beautiful and has a style all their own. Valet parking, early check-in, followed by breakfast started a wonderful day. The rooms felt warm and elegant. We returned for breakfast the next day for their chilaquiles verde with a fried egg—amazing. Add chorizo;) We’ll be back.
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: There are two entrances. Valet! Street parking can be difficult.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul V wrote a review Oct 2021
7 contributions
This is my second time here & I requested my same room that I stayed in last time. You would have NO IDEA what lies inside these walls until you enter & you’ll be in awe. It’s beautiful! The owner travels throughout Oaxaca and decorates the hacienda with beautiful works of art. The staff is EXTREMELY professional, and attentive. The property is well maintained. The rooms are clean. The original included breakfast is amazing! We were served fresh fruit, sweet breads, coffee, along with our choice of meal. The hotel has a terrace where it’s just really nice to enjoy coffee, a meal, or a drink. It has a great view of the town. I love how when we checked in, they opened up these drawers FILLED with amazing artisan handmade soaps with a large variety of scents and you can choose 4 for your room. If there is a better place here, I couldn’t imagine how much better it could get.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: There is no parking so you have to block the road real quick while you get all your bags out and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria wrote a review Sep 2021
Pleasant Hill, California4 contributions1 helpful vote
A beautiful stay here in San Miguel. It is in close proximity to the center and many restaurants. It was peaceful and the decor was fabulous. The personnel were accommodating and we enjoyed talking with Abraham during our breakfast! We would definitely stay again and recommend to our friends!
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ana Marroquín wrote a review Aug 2021
San Salvador, El Salvador2 contributions
+1
Simply, tastefully decorated with a beautiful sense of Mexican art history; a much welcoming reception staff; peaceful and enchanting atmosphere that made us fall in love with it!! Centrally located and within walking distance to most places. The natural hand made soaps, offered for the room, are simply outstanding. To top it all, Cristina made our delicious complementary breakfast, every morning, a complete joy!!! We arrived to San Miguel de Allende with such joy and the travel agent booked us in an awful boutique hotel in the outside area of the city, though, the hotel would not give us a refund, we were determined to have a nice family trip, and Hacienda El Santuario was, definitely, there to make our trip unforgettable and wishing we had stayed longer!!
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jackie s wrote a review Jun 2021
8 contributions2 helpful votes
A nice hotel in the best location. Very lush grounds. People are lovely and professional. The reception folks are so extremely helpful in every way and Cristina made our delicious complementary breakfast a delight. The scented soaps they give you upon arrival are the best. We thoroughly enjoyed our stay.
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Milka Blanco wrote a review Jun 2021
Pingree Grove, Illinois40 contributions2 helpful votes
+1
This place is wonderful as history building if you like to experience the real feeling of mexico. But my room was dusty and hair around the sink! The shower was broken and not clean I was so tired to complain about it. And I stayed only for one night it's not what they show in the pictures.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: I had a hard time finding the place it is no parking near by and it's not recommended to arrive...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex D wrote a review May 2021
Loma Linda, California10 contributions5 helpful votes
This is our third time in San Miguel. We had an amazing time at the Hacienda. The place is centrally located, only a few minutes' walk to most of the places you'd want to visit. The rooms are gorgeous (we stayed in Jacaranda) with a nice patio. Beautiful gardens and decor. The staff is courteous and helpful. We will stay here again.
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Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luis Alberto García , Atención al huésped/Recepción at Hacienda El Santuario
Responded Jun 2, 2021
Dear adubov, Thank you very much for sharing such a kind comment with us, it makes us very happy to know that you fully enjoyed the beauty of our spaces and that our location was convenient for you. For us it is important to make our guests feel at home and we are happy to know that you perceived it that way, hopefully we can soon have the opportunity to welcome you again, for all of us it will always be a great pleasure to have you here. Huge regards!
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vickij1988 wrote a review Apr 2021
Chattanooga, Tennessee40 contributions19 helpful votes
This hotel is appropriately named because it does feel like a beautiful sanctuary of peace. The rooms are beautiful and comfortable. We had many gorgeous pieces of pottery in our room to enjoy during our stay. The entire hotel is a museum of Mexican folk art. The breakfasts are incredibly delicious, especially the Sunday brunch! But the best thing about the hotel is the amazing staff, all of whom are so helpful, friendly and personable. The manager, Luis Garcia is especially helpful and kind. We really enjoyed meeting him. He is a real gem. We are already looking forward to our next visit to magical San Miguel.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: We stayed in one of the grand suites. It was huge and beautifully decorated. The bathroom...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luis Alberto García , Atención al huésped/Recepción at Hacienda El Santuario
Responded Jun 2, 2021
Dear vickij1988, We want to thank you for taking some of your valuable time to share with us such a kind comment about your stay at the hotel. We are extremely happy to know that you enjoyed your stay just as we enjoyed having you here, you were always very nice and kind to us that it was very easy for us to be with you as well. We are so glad to know that you enjoyed our traditional cuisine and that you were able to perceive the warmth of our team. We will miss you too much and we hope we can soon have the opportunity to welcome you again. Sincerely, Your friends at the Santuario Hotel
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Brinklee wrote a review Apr 2021
Park city Utah18 contributions38 helpful votes
First visit to San Miguel with my husband. We were blown away by this magical hotel! The breakfast staff was amazing, we stayed two weeks and really loved staying in this quaint boutique hotel!! Luis Garcia was fantastic with helping us with anything & everything we needed!! He goes above and beyond and made the trip so incredible!! The location is awesome and close to so many amazing restaurants. Thank you for a MAGICAL stay!! We truly enjoyed every minute. Thanks❤❤
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luis Alberto García , Atención al huésped/Recepción at Hacienda El Santuario
Responded Apr 16, 2021
Dear Brinklee, It was a great pleasure to be able to welcome you on your first visit to San Miguel, we are happy to know that you enjoyed your long stay as much as we enjoyed having you here, for all of us it was very pleasant to have attended you and we miss being able to greet you each morning. We hope to have you back here soon, for us it will always be a pleasure to receive you. We send you a big hug along with our best wishes. Warmest regards!
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PRICE RANGE
$147 - $275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda el santuario centro hotel san miguel de allende
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoSan Miguel de Allende
NUMBER OF ROOMS
30
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Frequently Asked Questions about Hacienda El Santuario
Which popular attractions are close to Hacienda El Santuario?
Nearby attractions include Galeria San Francisco (0.2 miles), Parroquia de San Miguel Arcangel (0.2 miles), and Sazon (0.2 miles).
What are some of the property amenities at Hacienda El Santuario?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and dry cleaning.
Which room amenities are available at Hacienda El Santuario?
Top room amenities include air conditioning, a flat screen TV, and extra long beds.
What food & drink options are available at Hacienda El Santuario?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at Hacienda El Santuario?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Hacienda El Santuario?
Conveniently located restaurants include Casa Nostra Terrace and Rooftop Restaurant, Cumpanio, and Tostevere.
Is Hacienda El Santuario located near the city center?
Yes, it is 0.4 miles away from the center of San Miguel de Allende.
Are any cleaning services offered at Hacienda El Santuario?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hacienda El Santuario?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hacienda El Santuario?
Many travelers enjoy visiting Casa del Mayorazgo de Canal (0.2 miles), Plaza de Toros San Miguel (0.1 miles), and Jail of the Inquisition (0.1 miles).
Is Hacienda El Santuario accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.