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Hotel del Portal San Miguel

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Hotel del Portal San Miguel
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70 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Chapel Hill, North Carolina
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2016

I booked the hotel not knowing anything about the area. It is right on the center square, and up on the 2nd and 3rd floors. Each room is unique and different. My room didn't have any seating area, and the hotel doesn't have phones, elevator, or any 'services'. There was TV and WIFI, so that was basically my needs. Overall... More 

Helpful?
Thank kk617
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear guest thank you for your comments since hotel del portal is situated in the heart of historic center of san miguel de allende, and is protected by UNESCO no major modifications are allowed on all buildings that`s why upgrades like elevators are forbidden by the government and the UN. we hope you had a pleasant time in san miguel... More 

Texas
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 16, 2016

Clean basic room. Great A/C. Large Closet. Right on the main Plaza. Entry stairs are steep, water does get hot eventually, staff friendly, safe in room. Rooftop balcony has amazing views. Close to many restaurants.

Helpful?
Thank EFAH
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for choosing our hotel we look forward to your next stay with us! best regards! More 

Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 15, 2016

Great location, right in front of the Jardin Allende or the main plaza. We had room 201, it was what we needed. Good size bathroom, Flat Screen TV and an AC that was easy to control. Sheets and bed were very comfortable. We slept 2 nights without any problems or issues. The hotel had a Terrace that overlooked the plaza.... More 

Helpful?
Thank TravelMXN
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thanks for staying at portal! we are very happy to know you had a great stay at the hotel and we look forward to your next stay with us! regards! More 

2 reviews
1 of 5 stars Reviewed December 13, 2015 via mobile

I had a terrible experience here. First of all, I couldn't arrive the day I had my reservation and they started to say my reservation would be cancelled without any money back (I tried to do that with a week notice). After that, they made the charge on my credit card even before I arrived, but when I got there,... More 

Helpful?
Thank Pau C
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

We are sorry for your inconvenience and we are looking into every single detail you mention since we have never had any comments or complaints of such matter. we are sorry for the streets closing but please understand the hotel is not responsible for that. kind regards More 

Travelers are raving about these San Miguel de Allende hotels

baja california
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2015

For a family trip (ages 9-65) ,We stayed at Hotel Portal in July 2015 , rented six rooms and everybody had a wonderful time and would like to back soon. The Hotel staff was great and went out of there way to help us and always with a smile. Hotel Portal location is in front of El Jardin Principal ,... More 

Helpful?
Thank foodie-cm
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

We are very glad you enjoyed your stay at the portal! thank you for visiting our hotel! kind regards! More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 6, 2015

It's located right below the main square plaza @ San Miguel. This is good because you could see that beautiful cathedral when you open the windoe, this is bad because you get all the noise and chaos that happens every night and day in San Miguel. The hotel is quite old and the rooms are big but not that cozy... More 

Helpful?
1 Thank Patrick S
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments unfortunately the downside of being steps from all the happenings in san miguel is the eventual mariachis and festivities that are out of control of the hotel, we are glad you enjoyed your overall experience at the portal and we look forward to your next visit. Kind regads. More 

Stanford, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 21, 2015

Warning: I made a reservation online, it was confirmed via credit card, and I received a confirmation email. There were three rooms remaining. However, I later received an email saying that my reservation had been canceled, and when I checked again, there were no more rooms remaining. I called the hotel, and they told me that they canceled my reservation... More 

Helpful?
3 Thank Diego T
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

Estimado Huésped para nosotros TODOS nustros huéspedes son muy importantes... nosotros no hacemos distinción entre raza religión sexo o estatus... More 

Ontario
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 28, 2015

The location of this hotel was perfect if you want to be right in the middle of San Miguel de Allende. A 300 year ol building on the side of the central Jardin (park), with the famous Parroquia beside it as well as a museum and shops. If you don't like church bells, don't stay here. If you can't climb... More 

Helpful?
1 Thank OmegaOntario
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we look forward to your next visit! kind regards! More 

Kyoto, Japan
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 19, 2015

if you love being right on the zocalo when all the actio is then there is no other place than the hotel del portal. on saturdays night it could be a little noisy .noise from the outside. the room wasnt really big, but it had all that was needed, really clean and the staff were very efficent and friendly, we... More 

Helpful?
Thank vagamondo63
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very glad you enjoyed hotel del portal!!! kind regards! More 

Victoria, Canada
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 5, 2015

Wow - walk out the door and you are at the square! We were doing a bit of shopping so it was just great to be able to head back to the room with no inconvenience. We had three rooms - all were different and each was perfectly comfortable. There are large windows for light although our room looked down... More 

Helpful?
1 Thank Jeanne07
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your feedback! and for visiting our hotel! we are glad you enjoyed your stay with us! please visit us soon again! kind regards! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is designed for the traveler who wants to be close to all of the energy and excitement of downtown San Miguel de Allende. An excellent option to stay literally steps away from the heart of this city. Hotel del Portal, a former mansion transformed into a first-class hotel, is situated in the very heart of the historic center of San Miguel de Allende. With a magical atmosphere blending colonial, Asian, and Mexican influences, this small refined property is directly under the arches that face the main city square. It is next to the Parish of San Miguel Archangel, one of the most popular attractions in San Miguel de Allende and the main architectural symbol of the town. ... more   less 

Additional Information about Hotel del Portal San Miguel

Address: Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: $49 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel del Portal San Miguel 3*
Number of rooms: 13
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