Perfect start of our roadtrip in Italiy. Very friendly staf and very good and much variety of breakfast. From the hotel you can go visit Bolzano en Merano you must visit these cities. Diner tip, make a reservation at Patauner, very tasty Italiaan food.
Everything was perfect. The place is amazing! Staff very kind. The room is actually an full apartment with sofa, dishwasher, lot of cabinets, and a very good bathroom. There was also a good parking lot and a complete breakfast.
clean rooms, spacious, well maintained. The restaurant seams not to be too good, which is okay, there are some other options in the nearby village. the only bit big problem is the parking. their own underground parking is too small to access with a big large car like mine. i had to let it park outside where many times no space available.
A little bit out of the way, so don't stay here unless you have a car. You will need to drive to get anywhere. Very helpful reception and very good rooms. Large and comfortable, sufficient storage. Good parking underground. Didn't use the spa as it was mixed nudity. Surrounded by apple orchards, but the farmer was spraying insecticide so we avoided that time to be outside. Breakfast was excellent, but we were unable to order soft-boiled eggs. They seemed to not understand what "soft boiled" was, and we ended up with soft fried. Hardly an issue. Nevertheless, everything else was good and plentiful.
Unresponsive staff and management (3 emails- no response ever), really weird fake juice from a dispenser at breakfast (at a "spa hotel") and barely lukewarm hot tubs. Many other reviewers on TripAdvisor have said these same things over and over- perhaps no one reads them? There are wonderful servers at breakfast who were the only thing remotely memorable about this place. They were just lovely, and they did make great caffe macchiatos. Otherwise- there are much. much better hotels in nearby Merano.
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