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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Hyatt Mountain Lodge, designed in the tradition of European alpine architecture, is located in the heart of Beaver Creek. Guests are just across the street from shopping and dining, as well as the year-round ice-skating rink and Vilar Performing Arts Center. Skiways are just steps from the ski locker room and provide ski-in/ski-out access to and from the Elkhorn Lift and the slopes.
Great location, super customer service from all the guys at the front desk. They were always so friendly and helpful. When a winter snowstorm was coming, they personally knocked on everyone's door to warn them and provided a handout with road info and details of the storm. The room setup was great and well equiped.
Staff was above & beyond helpful, friendly & knowledgeable. Couldn't have asked for a better trip. The slopes opened ahead of schedule, so we had a half full resort and great snow. Very family friendly!
Response from DerekP1500, Front Office Manager at Hyatt Residence Club Beaver Creek, Mountain Lodge
Responded 1 week ago
Thank you for the positive review! We have a great team, who strive to make your vacation memorable. We take pride in our property and appreciate your kind comments. We look forward to your return.
We hadn’t visited Beaver Creek in 30 years and wow has it grown up! Hyatt’s Residence Club turned out to be a wonderful place to spend a week- great views, great location and a great team. The entire team there was competent and caring in every instance. When the larger unit booked for the back end of our stay opened up a day early, we were moved there without extra charge. An incident involving minor damage to a furnishing was resolved without cost or hassle. There is a reason for the strong reviews this place gets- it earns them!
Response from DerekP1500, Front Office Manager at Hyatt Residence Club Beaver Creek, Mountain Lodge
Responded Oct 11, 2018
Thank you for your positive review! We have a great team, who strive to make your vacation memorable. We take pride in our property and appreciate your kind comments. We look forward to welcoming you back!
The Hyatt Mountain Lodge is a quiet gem near the rushing creek of Beaver Creek. The rooms have been recently remodeled and are comfortable and spacious. Our studio small kitchen was very well equipped with everything from wine glasses to a toaster oven. The management team is excellent. Parking is easy, underground. It is close to the park, the village center, and the free Village shuttle will take you anywhere in the resort from Beaver Creek to Bachelor Gulch. Many of the rooms have beautiful mountain views. There is a media room to watch movies.
Wondferul property and excellent staff! The facility is very clean and comfortable. The staff is very friendly and takes care of all of your needs. Love this place! We love being here during ski season and September!
Response from 303vernon | Reviewed this property |
The property is just down the steps from the Blue Moose Pizza. Everything replaced and updated within the past two years. Continental breakfast available during ski season. We love it. Think of Park Hyat as 5stars, Hyatt... More
The property is just down the steps from the Blue Moose Pizza. Everything replaced and updated within the past two years. Continental breakfast available during ski season. We love it. Think of Park Hyat as 5stars, Hyatt Mountain Lodge as 4+ stars. It can be ski in ski out as long as the ski ways are open. We love it and own there!!! Best staff anywhere.
