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The Westin Riverfront Mountain Villas

#4 of 8 Hotels in Avon
Certificate of Excellence
218 Riverfront Lane, Avon, Beaver Creek, CO 81620
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1 room 1 adult
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The Westin Riverfront Mountain Villas
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193 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our vacation in Avon. Our stay at the Westin Riverfront Villas was great. Our villa was roomy and spotless. The staff were very polite and helpful. The bus service in Avon and Vail is wonderful. You never need to use your car unless you just want to do some site seeing. We will be coming back to the... More 

Helpful?
Thank Kmcalvert
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Kmcalvert, Thank you for your review. It is always great to hear when our guests enjoy their stay with us and time in the mountains. Please come back and visit us soon! More 

Denver, CO
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

We usually stay at the resort but decided to rent one of the Condos this time. The Condos in no way provide easy access to all the amenities provided by the resort. The building are separate from each other so you can choose to don your robe and walk outside to get pool and hot tub access or work some... More 

Helpful?
Thank PaulDurkin
BMHS02, Front Office Manager at The Westin Riverfront Mountain Villas, responded to this review

PaulDurkin, Thank you for your feedback. I apologize for the inconveniences you encountered while staying with us. We have a great staff and it is disappointing to hear when one of our guests does not completely enjoy every bit of their stay. I hope in the future you decide to return so that we may show you a much better... More 

Sarasota, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a big Westin fan and have stayed at this property both in the villas and in the main hotel several times. I won't be coming back to this property in the future. I have also stayed at the Park Hyatt in the Beaver Creek village and although the Westin is less expensive, it is worth the extra money... More 

Helpful?
Thank Candice M
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Candice M, Thank you for taking the time to provide feedback from your stay. I apologize that there were some issues with your stay. Your room wouldn't have been assigned due to booking online, and I'm confident that if we would have had other options the manager on duty would have done what they could to help. We want to... More 

Flower Mound, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place for families. We always get the two bedroom lock-off. This is a great setup for couples with kids or other family members. HOWEVER, DO NOT get stuck with a handicap accessible room! This happen to us only once and on our most recent trip. They did not tell me upon check-in that they had us in one and... More 

Helpful?
Thank steve b
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

steve b, Thank you for submitting a review. I would first like to apologize that you were not happy with your accommodations. It is good to hear that you enjoyed the rest of your vacation and the amenities of the resort. If you are able to return please call ahead and specifically request not to be in an accessible unit.... More 

Dallas, Texas
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We traveled to see the beautiful fall colors, and we were not disappointed. The views were awesome! Very clean, has everything you need to make your own meals or dine at the restaurants. Front desk people were very friendly. The beds are the best!

Helpful?
Thank catacalos
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

catacalos, Thank you for your review. It is great to hear you enjoyed yourself. We appreciate the great feedback and hope to have you back soon! More 

a-45451
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The property is beautiful and well maintained, however as mentioned before the service and location are what makes it not desirable. I booked a 2 BR villa and was there with my family of 4 for the week of New Years. When I checked in around 2:30 the room wasn't ready, it was clean but needed to be inspected. The... More 

Helpful?
Thank cwaj45
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

cwaj45, Thank you for taking the time to give us this valuable feedback. It is disappointing that your stay was not completely satisfying. We will take this opportunity to improve our service and take your suggestions to the appropriate management. We hope you are able to return so that we may show you that some of the service issues you... More 

MusicTraveler2
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 7, 2015

Honestly, based on the suite we were in, this should be a four or five star property. Where it falls down is in the same area I have found in other Westin properties recently, and that is service. Any staff you see are probably focused on one thing, and that is the time share sales. (this is not true at... More 

Helpful?
Thank MusicTraveler2
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

MusicTraveler2, Thank you for submitting a review on our property. I would like to apologize for some of the service issues you encountered during your stay. This is very disappointing and not the norm at our property. While we are located in Avon with the gondola adjacent to the villas, we also have a complimentary shuttle which takes our guests... More 

Tupelo,ms
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

We've stayed in the hotel part of this property several times but this visit(new grand baby !) we booked at the Villas ,which is the condo/timeshare part of this Westin resort.It's not high season yet,and the rooms are reasonable(ours was actually a suite)which made entertaining #1 grandchild much easier.The views are fantastic,the service excellent. Highly recommended

Helpful?
Thank Julian H
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Julian H, Thank you for your review. It is great that our spacious villas accommodated your family well. We hope you choose to stay at the Westin Riverfront Mountain Villas again soon! More 

Ponte Vedra Beach, Florida
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 10, 2015

We did not come to this area in the winter, but wanted in early fall.great place to stay for a week, spacious room, large bathroom, and a small kitchen to cook breakfast and some other meals. We find this allows us to avoid eating out every meal.

Helpful?
Thank JLWK2015
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

JLWK2015, Thank you for taking the time to post a review. Fall is the Colorado Mountains is a very popular time to visit Colorado to see the fall foliage. I'm happy to hear you enjoyed your week with us in our recently renovated accommodations. We hope to have you back soon! More 

Highlands Ranch, Colorado
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 26, 2015

We only stayed for one night so we could enjoy the fall colors the Vail Valley has to offer. It was our first time staying at this resort as we normally stay at the Sheraton across the street. We are Starwood Vacation Owners and this is definitely one that we'll back with the rest of the family to enjoy. The... More 

Helpful?
Thank Olga R
BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Olga R, thank you for your review! The fall is a great time to come to the mountains and it is nice to hear you enjoyed your stay. Thank you for being an owner with Starwood Vacation Ownership and we look forward to your next stay. More 

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