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Hotel Huitzical

Address: Calle 18 17 Past Calle 7, Col. La Veleta Colonia La Veleta, Tulum 77780 Mexico
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Traveler (86)
Room & Suite (24)
Dining (9)


#23 of 186 B&Bs / Inns in Tulum
Hotel Huitzical Tulum was created and build to combine modern architecture with traditional local elements in a natural environment, in the beautifully diverse "La Veleta"- neighborhood. Here, people from all over the world blend in with the Mayan population and a multi cultural vibe is deeply rooted in the identity of this town an hour and a half south of Cancún. You will be braced by a lot of green landscape, here. The view over the surrounding flora and fauna is pretty nice: different species of palm trees and other tropical woods are the habitat of toucans, woodpeckers, parrots, chachalacas, blue jays, pygmy owls, orioles, mockingbirds, many others...and sometimes you can even see the "crown jewel", a motmot! Ever since we've opened in 2015, running the place has been a delight for us and we have become quite font of getting to know people from all corners of the world. We consider it a luxury to have all these interesting folks coming to our house! We like the fact that our breakfast table has seen the beginning of one or the other international friendship. Eager to show off the irresistible beauty of the Mexican Caribbean and its back country's many hidden gems, we like to help you organize your trip and create custom tour plans for our guests, according to their wishes and needs. Our knowledge of Tulum and its surroundings is quite steep, since we have been "locals" for many years. The owner Steffi is a certified tour guide and two of our staff have been working as diving instructors all over the area. What makes us special: Our 30m² rooms are above-average sized and feature a seating area with original Acapulco chairs and our spectacularly comfortable beds. We don't just have "any" beds. Ours are hardwood king-size luxury-mattress comfort-bedding three-different-types-of-pillows down-comforter beds. The bathrooms don't just have "any" floor but colonial-style mosaico tiles and a sink that was carved out of a solid piece of Yucatan rock. We don't just give you a room, we'll take the time to sit down and talk about all the things you want to see and do. You'll get a very good map of the city and its surroundings, where you can mark your points of interest. We love to work here and will do our best to accommodate you. We know your vacation time is precious and it means a lot to us to make sure you'll enjoy it as much as possible. Yours truly The Huitzical crew
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Currency exchange
Outdoor pool
Breakfast available
Mosquito net
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, German, Italian


Full view
60Somewhat walkable
Grade: 60 out of 100
112Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
53Reviews2Q+A5Room tips
Traveler rating
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Popular mentions
GuideVenturous wrote a review Mar 2020
Mexico City, Mexico240 contributions12 helpful votes
We had a fantastic stay at Huitzical during our visit to Tulum in February. We split our visit between Tulum town and Tulum beach, spending a few days in each, and Huitzical was our base in Tulum town. We wanted to stay in town to experience a more local side of Tulum, aside from all the resorts and tourists. We also wanted to be close to some great local restaurants, which are hard to find around the beach area. Tulum town is also a great base if you’re going to be taking day trips to Coba, Muyil, cenotes etc as you’ll be right next to public transport. We absolutely adored our room in Huitzical. The decor was beautiful, the bed was super comfy, the lush green tropical vibe of the surroundings was just wow. We enjoyed reading a book by the pool and tanning on the rooftop. We also loved the breakfast, which was delicious and kept us full for a good chunk of the day. Another huge plus was having access to free bikes - getting around Tulum on bicycles is the perfect way. Thank you to the super sweet and friendly staff for your amazing hospitality, we can 100% recommend Huitzical to everyone.
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Date of stay: February 2020
Sleep Quality
noriksweb wrote a review Mar 2019
winnipeg canada53 contributions44 helpful votes
Two things prompted me to book this place. Simplicity and positive reviews in trip advisor and another on- line service. The hotel is small..these are always superior to the large multi-national American owned mega factories of pre-packaged manipulation and fluff. One large all inclusive charged $18.00 day for wi-fi!! Are you Kidding me?? Try to find a chair to sit by the pool in one of those crowded noisy stockyards of roaming tourists! Simplicity works and at Huitzical it works really well. They do it right and other establishments could learn a few things. They treat their staff well...thus staff treat you well. They care. They respond quickly to problems. A bad hotel can ruin a well earned costly vacation. This hotel enhanced our stay. Kudos to the owner who is in Germany b is in constant contact w an effective involved manager Bridgette...professional, competent, caring and engaged w guests and staff in a genuine way. The breakfast chef Alon (I hope I spelled it right) starts off your every day w a fabulous breakfast and warm engaging service. Armando the weekend guy who is helpful, friendly and a great ambassador for the town and the hotel. And the rest of the staff emulate the engaging quality of service of the managerial folks. What could be better?? The grounds of this small hotel are beautiful and healing/ the rooftop terrace a treat of serenity night or day. Rooms are simply modern. A safe in every room. Remember this is Mexico, so the toilet/sewage system requires that paper stays on dry land. Remember this is Mexico and that is what you experience when you leave the hotel compound. A wonderful vibrant Mexican neighbourhood with all that you miss at a mega hotel on a beach. There’s a store nearby/a bar b que across the street/ and enough neighbourhood dogs to pet and satisfy your daily canine fix. We walked to the main town road/we cycled (did I say bikes are free to use?-larger hotels often charge a fee) / we drove...and it all went well. Would we go back to Huitzical and Tulum?? In a heartbeat. If you are okay with simple/ down to earth hospitality then this definitely is a place to visit. Bridgette andvthe crew will be there for you doing what comes naturally to them...providing excellent service!! We were very satisfied. And the price was right! (I miss the breakfasts of freshly squeezed orange juice, fresh fruit/ great egg dishes and sausage, bacon, or other accompanying dishes created by an attentive chef....sigh)
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Date of stay: March 2019Trip type: Traveled as a couple
Karinenmarcel wrote a review Feb 2019
Eindhoven34 contributions5 helpful votes
We loved our stay at Huitzical . The rooms, gardens and pool are as they show you on the pictures. Brigitte and her stage are super friendly and always there to give good advice. We had the best time.
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Date of stay: February 2019Trip type: Traveled as a couple
Graham W wrote a review Feb 2019
Washington DC, District of Columbia15 contributions11 helpful votes
Hotel Huitzical was one of two places that my wife and I stayed on our honeymoon, and it exceeded all expectations for us! The location is extremely handy--maybe a ten minute walk (And shorter bike ride) from the main drag of Tulum town, which spits you out at one end of a long row of restaurants and shops. The hotel itself is beautiful as well: a lush courtyard secured by a high wall and locked gate, including a thatched-roof public space and small swimming pool. And our room was cleaned daily and more than spacious enough for us to spread out our suitcases. The air conditioning worked very well, too. There is also a small refrigerator, which came in handy, and they provide you with bottled water.The bikes were also included, which was so wonderful. What really set Huitizcal apart to us, though, was the service. Everyone on staff was friendly and welcoming, and both Manuel the chef and Armando the night manager deserve special mention. Armando greeted us when we first arrived and was always available to provide advice, directions, and assistance whenever we needed it. Manuel offered his own great recommendations as well, and cooked a SPECTACULAR breakfast in the common space each morning from 0800 to 1000. Both men were very helpful when my wife had a medical situation we needed to attend to, and in general, made our stay in Tulum all the better for their presence. In sum, if you're looking to experience Tulum town (though the beach was only 180 to 300 pesos away by taxi, depending on who you asked), Hotel Huitizcal is a spectacular launching pad with great service and encouragement to do so.
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Date of stay: February 2019Trip type: Traveled as a couple
MissMali777 wrote a review Jan 2019
Toronto7 contributions1 helpful vote
The Good: • Great breakfast, with excellent varieties of nut milks and decent vegetarian options • Well laid out grounds and gardens; • Serene rooftop patio with sweeping views (be wary of the steep winding steps at the top!) • My puppy loved interacting with the other guests, and Eduardo the chef even treated him to a relaxing massage our first morning! • Room design/art is a nice blend of contemporary and classical - enjoyed the hammock in my room. Having a fridge and coffee maker was great, too The Not so good: • arrived before midnight after long travel and was greeted with my invoice • Stained sheets, dirty floors, not mopped my whole stay • Lights in room were glaring bluish-white; for me a recipe for migraines. Surprising where otherwise such attention to detail • My interaction with Brigitte (manager) my first morning soured my experience and ruined the start to my holiday. I went to pay my invoice and explore solutions for the lighting. After reading many rave reviews about customer service, I was confident we could figure something out (another room? a lamp?). Surprisingly, Brigitte discouraged me from paying, saying that sometimes people leave early. She suggested I go to town and buy a lamp for my one-week holiday (!), that potlight bulbs would be hard to find in Tulum, and they would be difficult to change. She oddly kept saying she had never seen such cheap prices for rooms at Huitzical, after which she abruptly said, "I don't want to talk about this anymore." Wow! I got up and walked out of her office. * Insult to injury: within 15 minutes a staff member showed up at my room (room 2) with a (dirt-covered) ladder and new bulbs and within minutes they were changed. Problem solved. All her rudeness and passive-aggression for nothing • Ruined the start to my brief holiday which was meant to be a time of much needed de-stressing and relaxation * Of note, I was the only guest with coloured skin at Huitzical during my stay. It felt like this was an oddity there, as another European guest assumed I work there, and how unnecessarily negative Brigitte's interaction with me was. Annoying, given we are in the year 2019, and Mexico is a richly endowed land of brown-skinned people whose sole existence is not only to be of service to tourists • There's a lot of construction noise in the area and the location is suburban • The large window in my bedroom wouldn't lock; unsettling • If you stay here and you're sensitive to glaring lighting, ask for room 2, it now has decent bulbs!
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Date of stay: January 2019Trip type: Traveled solo
$60 - $118 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Hotel Huitzical
Which popular attractions are close to Hotel Huitzical?
Nearby attractions include Kaahal Home Tulum (0.6 miles), Craft House (0.5 miles), and Pepenero (0.6 miles).
What are some of the property amenities at Hotel Huitzical?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Huitzical?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Huitzical?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Huitzical?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Huitzical?
Conveniently located restaurants include Curry by Po Thai Restaurant, Nao, and Café Hunab Ku.
Are there opportunities to exercise at Hotel Huitzical?
Yes, guests have access to a pool during their stay.
Does Hotel Huitzical have an airport shuttle?
Yes, Hotel Huitzical offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Huitzical located near the city center?
Yes, it is 0.8 miles away from the center of Tulum.
Are pets allowed at Hotel Huitzical?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Huitzical?
The staff speaks multiple languages, including English, French, German, and Italian.