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Om Tulum Hotel Cabanas and Beach Club

423 reviews
#73 of 100 Hotels in Tulum
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Traveler (312)
Pool & Beach (83)
Room & Suite (69)
Overview
  • Excellent44%
  • Very good29%
  • Average11%
  • Poor8%
  • Terrible8%
Travelers talk about
“ceiling fan”(15 reviews)
“a bit salty”(3 reviews)
“tacos”(5 reviews)
Free Internet
Free Parking
Beachfront
Non-Smoking Rooms
Restaurant
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)Write a Review
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1 - 5 of 271 reviews
Reviewed 5 days ago via mobile

Overpriced !!!! For this rate you could find an amazing places in Tulum. Beds are old and broken! When you turn in your bed -making noises. No Wifi in the rooms and very poor in the common area! Towels old and with holes! Water is...More

Thank Tatiana B
Response from omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach ClubResponded 2 days ago

MY Dear Tatiana, Thanks a lot for give us a piece of your time and help us to improve I'm so sad to hear from you these words that oblige me to answer 1- you contact me in private to get a better prize saying...More

Reviewed 5 days ago via mobile

Awful dirty moulted rooms made our stay a nightmare. The small old doublebeds were in very bad shape. Sheets and towels dirty. The worst was that the rooms were freezing cold. We slept in everything we had with us but still couldn’t keep us warm....More

1  Thank Ann-Charlotte S
Reviewed 2 weeks ago via mobile

OM Tulum is an eco hostel so don’t expect anything fancy. It is however very clean and an amazing location. It is situated right on the beach front, where you can use the beach beds free of charge. We didn’t try the food but the...More

Thank Lauren H
Reviewed October 22, 2017 via mobile

Where shall we begin..... room wasn't ready when we got there. They switched us to a different room that we didn't want. Next morning there was a massive leak in the roof getting everything wet. Service was awful. Nobody speaks English and looks at you...More

2  Thank Jeff T
Reviewed September 20, 2017

This review is for the restaurant only. We were staying at Las Palmas across the street and were advised that we could hang out here during the day if we purchased food and drinks. The staff, beach, and facilities were nice. The menu was quite...More

1  Thank MLinSF
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About
Amenities
Top amenities
Restaurant
Beachfront
Free Parking
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
$133 - $406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 On the Beach Hotel in Tulum
Room types
Non-Smoking Rooms
Details
Price range
$133 - $406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 On the Beach Hotel in Tulum
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (312)
Pool & Beach (83)
Room & Suite (69)
Dining (32)
Hotel & Grounds (179)
Bathroom (7)
Questions & Answers
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AmberWoods
June 21, 2015|
Answer
Response from sidneelois | Reviewed this property |
Who are you asking? The owners I assume were local and from Mexico......perhaps their English isn't as good as yours? I know there are also a lot of tourists there from Europe etc......If you are concerned that the hotel... More
0
Votes
Rachel B
March 18, 2015|
AnswerShow all 6 answers
Response from emilyclove | Reviewed this property |
we stayed on the first floor in the building closest to the beach and had AC but it did absolutely nothing to cool the room off. windows open didn't help either as the breeze was blocked by the restaurant. was hot as hell... More
0
Votes
Room Tips
"Book somewhere else"
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"Don't even stay at a place NEAR Om Tulum"
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"Reserve something overlooking the beach with a breeze at night"
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"All Garden views, one room is close to the ocean."
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