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Om Tulum Hotel Cabanas and Beach Club

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Traveler (344)
Room & Suite (84)
Pool & Beach (83)
Overview
Carretera Tulum-Punta Alen, KM. 9.5, Tulum 77780 Mexico See on map
AMENITIES
Free Internet
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Reviews (438)
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1 - 5 of 278 reviews
Reviewed May 15, 2018 via mobile

Am going to go straight to what any potential guest might know: - dirty rooms - AC working just for a few hours - NO WIFI neither in the commun areas nor in the rooms - staff not always available - no help from the...More

2  Thank AntonArmesto
Reviewed March 16, 2018

The location of the hotel is great, right on the beach. This is a "no frills" hotel with all the basics but nothing more. The room was clean but we had trouble with the air conditioning. Luckily they had another room available and we were...More

1  Thank betty1407
Reviewed March 12, 2018

Facilities are nice and simple cabanas with great helpful Staff, great beach and beyond great restaurant, our waiter was very attentive, the food and drinks were very good, The sea food and fish were fantastic. We would highly recommend this place and will return.

Thank German R
Response from omtulum, Proprietario at Om Tulum Hotel Cabanas and Beach ClubResponded March 14, 2018

Thanks lot German we feel very well when guests have good time here Om is a shared emotion and here you will be always in your home Thanks again 🕉😘

Reviewed March 3, 2018 via mobile

We strongly advise not staying here. The rooms weren't great but the worst thing is that all our money was stolen from our room. There was no forced entry and a safety deposit box was not offered to us on arrival. Even worse was that...More

1  Thank Natalie S
Response from omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach ClubResponded March 4, 2018

Dear Natalie, you are writing a lot of incongruous words, 1- we have a safety box for the guests that wants save values or money 2- in each room there is sign that advices to do not leave any valuables or money inside and if...More

Reviewed February 25, 2018 via mobile

We just spent the day at the OM beach club. We had originally planned to go somewhere else but did not like the vibe. This beach club was great, our waiter was very attentive, the food and drinks were very good, and when a downpour...More

Thank travelingal736
Response from omtulum, Proprietario at Om Tulum Hotel Cabanas and Beach ClubResponded February 27, 2018

Thanks a lot for your commentary, we try to do our best for ours guests and get the target of transmit the love we put in the job is something very special for us Thanks again ❤️

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About
Description
The Om Tulum Hotel Cabanas and Beach Club in Tulum, Quintana Roo, Mexico is born from this eternal philosophy. It takes light, water, stone, and wood to create a verdant oasis where you can find harmony. More Stroll along the stone pathways or landscaped gardens in the warm sunlight. Lounge in a hammock under coconut trees. Embrace the vastness of the Caribbean Sea as you curl up your toes in the fine sand. Bask in the romantic aura of a nature-inspired cabana. Please Note:* This property is on Tulum beach, about 5 km from Tulum downtown.* Parking is available free of charge in our private lot across the street.* The receptionist is on duty from 8 am until 11 pm* If checking-in after 11:00 PM you will need to make arrangements ahead of time.* Electricity runs from 8 am until 12 midnight, with intermittent breaks for generator maintenance. * There are no electrical outlets in guest rooms.Check-in: 3:00 PM Check-out: 11:00 am. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Beachfront
Free Parking
Free Internet
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Multilingual Staff
Non-Smoking Hotel
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Style
On the Beach
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
On the Beach
Room types
Non-Smoking Rooms
Number of rooms
9
Price range
$147 - $352 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel class
Hotel Style
On the Beach
Room types
Non-Smoking Rooms
Number of rooms
9
Price range
$147 - $352 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Photos
Traveler (344)
Room & Suite (84)
Pool & Beach (83)
Dining (32)
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Questions & Answers
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AmberWoods
June 21, 2015|
Answer
Response from sidneelois | Reviewed this property |
Who are you asking? The owners I assume were local and from Mexico......perhaps their English isn't as good as yours? I know there are also a lot of tourists there from Europe etc......If you are concerned that the hotel... More
0
Votes
Rachel B
March 18, 2015|
AnswerShow all 6 answers
Response from emilyclove | Reviewed this property |
we stayed on the first floor in the building closest to the beach and had AC but it did absolutely nothing to cool the room off. windows open didn't help either as the breeze was blocked by the restaurant. was hot as hell... More
0
Votes
Room Tips
"best food, good price"
germanr885
Mar 12, 2018
Read review
"Book somewhere else"
LauraM2336
Aug 2, 2017
Read review
"Don't even stay at a place NEAR Om Tulum"
alexvW6303RH
May 14, 2017
Read review
"Reserve something overlooking the beach with a breeze at night"
themikes2017
May 7, 2017
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