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Om Tulum Hotel Cabanas and Beach Club

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Om Tulum Hotel Cabanas and Beach Club
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369 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Cancun, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Lets starts by saying that Tulum is my favourite place in the entire world, however, this time I was extremely dissapointed by our accommodations at Om Tulum. The problem is that we paid for a cabaña with air conditioning and we did not get one. They promote having air conditioning but is not the case and I could sleep since... More 

Helpful?
Thank OlgaM4
Ixtapa, Mexico
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Om tulum hotel and beach club was the smallest cutest most relaxing little corner I've ever been. The beach is calm. The massage was amazing! The drinks are authentic. In the cutest tiny town. Enjoyed every minute we were there

Helpful?
1 Thank Bertha G
San Diego, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2016

Everyone was very friendly. Less pretentious than some of the other places. Very laid back. It is a budget place so the shower was a little salty but piping hot! Great club sandwiches and omelette and coffee. We had someone with a disability and it was easy for her to get around the paths. The place needs some maintenance on... More 

Helpful?
1 Thank Kanganic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2016 via mobile

Great place ,friendly staff We love this place right on the beach ,romantic atmosphere Great fish tacos Accommodation is basic but clean Thatched roof hut basically with small bathroom Power goes off at 4am until 7am In hindsight i wish we stayed longer here and shorter in Cancun

Helpful?
1 Thank Gavin C
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

We stayed in several hotels during our stay in Tulum. We got a last minute discount on the room for two nights and ended up paying around $85 USD per night. At this price the hotel was great. Here are our general thoughts: Pros - 1. Beachfront restaurant with gorgeous view! Sitting here eating dinner our last night was amazing... More 

Helpful?
1 Thank Alisha C
Denver, Colorado
2 reviews
1 of 5 stars Reviewed June 21, 2016

Cockroaches everywere - shower, sheets, inside, outside. Property was drity, trash everywhere, cords running across walkways, beach was un-kept and covered in debris compared to all the other hotels. The doors do not close all the way so bugs and critters can move in an out freely. When we came back after a day trip the cleaning staff had left... More 

Helpful?
Thank beachtravel684
Adelaide
Level Contributor
108 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 2, 2016 via mobile

We stayed at the OM for 3 nights and enjoyed our stay. Between us we have both travelled the world and have stayed in accommodation ranging from backpackers hostels to 5 star resorts. There are lots of people writing bad reviews about the electricity turning off for a period of time, but that's what it is and they should know... More 

Helpful?
1 Thank Dale C
omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach Club, responded to this review

Hello, Thank you for your review, but especially thanks for the advice on coffee, will keep them;-) There'm very sorry for the inconvenience happened with the taxi driver, and we apologize for him about the jet of water, we know that unfortunately sometimes the pressure is not very strong, we are also working to improve this. although, let me emphasize... More 

McAllen, Texas
1 review
5 of 5 stars Reviewed May 4, 2016

Stayed there over a course of 5 nights while attending a wedding with many friends and my experience at OM Tulum was perfect. Super friendly staff, nice as can be. Loved the restaurant.. their chilaquiles were special and worth the visit alone. The room was perfectly as advertised and made for a very pleasant stay. Great easy access to the... More 

Helpful?
Thank tafichleal
omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach Club, responded to this review

Hi, thanks for the nice words we are happy when our guests feel at ease in our hotel for us every visit is an enriching experience when you want to go we will be happy to welcome you as a member of the OM's family King Regards More 

Canton of Bern, Switzerland
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 26, 2016 via mobile

We went there because a friend of my was very in to that hotel. I was not that much od a fan of the hotel. I spent one night there on my own and then three with two friends. The night alone was in my opinion way too expensive. The rooms are ok although elderly. The staff was very nice... More 

Helpful?
Thank SiScha05
omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach Club, responded to this review

Hi, thanks for the review. the type of hotel cabanas is itself different from city hotel. 24h service is not provided by any hotel in the area, including those on the beach. our operations are among the highest since our bar and our kitchen are open from 7 am to 23 pm. perhaps his expectations were for a different type... More 

Fairbanks, Alaska
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2016

Ok, so I read all the reviews I could before booking, looked at all the pictures available. Although the word was never used, I expected a bit of a Bohemian atmosphere & experience. Well in a way, YES Bohemian but lacked in what was expected. Very disappointed in the room itself, double beds instead of queen described, advertised & paid... More 

Helpful?
Thank garywilliams2016
omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach Club, responded to this review

gentle friend, thank you for your review as always welcome your any opinion to correct our mistakes and improve our services the amazing beach, the perfect staff, good food I think they have a value of greater than 20 cm extra mattress, no? air conditioning, and we are among the few establishments to have it in every room, goes out... More 

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Free Parking
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Om Tulum Hotel Cabanas and Beach Club in Tulum, Quintana Roo, Mexico is born from this eternal philosophy. It takes light, water, stone, and wood to create a verdant oasis where you can find harmony. Stroll along the stone pathways or landscaped gardens in the warm sunlight. Lounge in a hammock under coconut trees. Embrace the vastness of the Caribbean Sea as you curl up your toes in the fine sand. Bask in the romantic aura of a nature-inspired cabana. Please Note:* This property is on Tulum beach, about 5 km from Tulum downtown.* Parking is available free of charge in our private lot across the street.* The receptionist is on duty from 8 am until 11 pm* If checking-in after 11:00 PM you will need to make arrangements ahead of time.* Electricity runs from 8 am until 12 midnight, with intermittent breaks for generator maintenance. * There are no electrical outlets in guest rooms.Check-in: 3:00 PM Check-out: 11:00 am. ... more   less 

Additional Information about Om Tulum Hotel Cabanas and Beach Club

Address: Carretera Tulum-Punta Alen, KM. 9.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $96 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Om Tulum Hotel Cabanas and Beach Club 2.5*
Number of rooms: 9
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Hotel Style:
#43 On the Beach Hotel in Tulum
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