Together with my children, age 13 and 11, we spent here one wonderful week and of december. very comfortable and clean room, bike service to move everywhere around, but most of all excellent and kind service, with a personal touch that makes you feel like home. breakfast is delicious, and moreover as an italian you can have a top espresso every morning! swimming in the pool in the evening gives that refreshing power you need to restart! the owners are nice and easy going as well, flexibility and kindness are the key words for this place. Hope to come back soon!
Very clean, excellent customer service, friendly, not too far a walk to the Main Street. The a/c in the room worked well. I would definitely recommend and if I end up back in Tulum would stay here again.
We enjoyed our stay at Casa Santiago a lot! We felt extremely comfortable and wished we could have stayed longer. The room was spacious and very clean, the bed hugh and super comfortable, the bathroom nice with hot water in the shower and good water pressure and the balcony was lovely. We also really enjoyed the small pool area. Breakfast costs an additional 100 pesos per person, but you can eat as much as you want and there are a lot of delicious things to choose from, such as a big variety of fruit, croissants, bread, toast, different cakes, yogurt, cereals, freshly squeezed orange juice, and so on. Maybe the best thing about the hotel were the two very, very friendly and helpful ladies from the reception and also the other staff. Thanks again for this wonderful stay and hopefully see you again one day. Highly recommended!…
There could not possibly be a better way to ‘do’ Tulum for the price. Our delightfully large room in this charming little hotel had everything we needed. There’s a pool large enough to cool down in and sit by. And the staff, especially Eugene could not be more helpful. The good value breakfast is all that’s needed and is distinctly homemade. Over all, this lovely place ticks all the boxes and then some more.
i loved the staff, how clean it was, how beautiful, the breakfast, and how kind the owner is! they have great bikes too and its near a wonderful restaurant on the main street. i hope to visit again in the future