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Alaya Tulum

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Traveler (373)
Room & Suite (101)
Pool & Beach (33)
Ratings and reviews
#6 of 105 Hotels in Tulum
Travelers' Choice2018 Winner
  • Excellent89%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible0%
Travelers talk about
“garden villa”(7 reviews)
“avocado toast”(10 reviews)
“family villa”(4 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Concierge
Pets Allowed
Laundry Service
Private Balcony
3 Star Hotel
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Location and contact
Carretera Tulum, Bocapaila KM 8.3 | Zona Costera, Tulum 77760, Mexico
43.2 miles to Cozumel Airport
13 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Rooms
Aug 5Aug 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)
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312 results
Traveler rating
278
26
6
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LanguageEnglish
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278
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6
2
0
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All reviewsgarden villaavocado toastfamily villayoga studioswiss family robinsontree housestay foreverpleasure of stayingsister propertyocean breezethe staff was friendly and helpfulbeautiful propertyincredible staffocean frontevery morningperfect beachbreakfast was delicious
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1 - 5 of 312 reviews
Reviewed yesterday

The property is to die for and the service is top notch. This is the epitome of Tulum and the best place to stay if your looking to unwind eco consciously and leave refreshed. The room was quaint and had everything you need to unwind...More

Thank Tamara G
Reviewed 1 week ago

This is a really nice hotel on the beach in Tulum. It's in an excellent location close to restaurants and bars, and the sea view rooms are exactly as described. The food and drinks on the beach were all of a high standard and I...More

Thank Simon M
Reviewed 2 weeks ago via mobile

We spent just 2 nights here but had a great experience. The bed was one of the most comfortable I've ever slept on in a hotel. Everything was clean but there is a definite effort to conserve energy which I appreciated. The staff at the...More

Thank Jultritz
Reviewed 3 weeks ago

Great hotel on the beach. We stayed in the top floor ocean/beach front suite. It was very romantic, with one large bed. Great for couples or BFFs that don't mind sharing accommodations. We didn't eat at the hotel, but they were very friendly, helped us...More

1  Thank Likes2travelmate
Reviewed 3 weeks ago

The resort location is beautiful, the staff are super friendly and attentive, and the price is fair for what you get... which is clean, quality rooms on the beach. Our room was a double, and we had an amazing patio/balcony that was very large and...More

Thank Ashkon M
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$248 - $436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Tulum
#5 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Details
Price range
$248 - $436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Tulum
#5 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (373)
Room & Suite (101)
Pool & Beach (33)
Dining (6)
Questions & Answers
Ask a question
Ian R
May 28, 2018|
Answer
Response from rolando m | Property representative |
Hol Ian. We are a familiar Boutique Hotel, most of our guest are adults but we have welcomed many many families with kids of all edges, everyone have enjoyed the beauty and serenity of Alaya. Cheers
0
Votes
Google Translation
Ian R
May 28, 2018|
AnswerShow all 2 answers
Response from travelgirl216 | Reviewed this property |
When we were there we definitely saw a couple families with young children though the overall ambiance is rather luxurious and romantic, without really any special amenities for kids.
0
Votes
grandmasara
May 11, 2018|
Answer
Response from rolando m | Property representative |
Hola. Thanks for your interest in Alaya Tulum. We do not have All Inclusive Plan. We hope we'll see you in Tulum soon!
0
Votes
Google Translation
Room Tips
"Ocean Front had amazing views"
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"Sea view rooms are worth splashing out on"
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"You can see the beach from all rooms as you are literally on the beach"
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"Ocean view is worth it!"
Read review
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