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Alaya Tulum

Traveler (415)
Room & Suite (105)
Pool & Beach (35)
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Gold level
Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Airport Transportation
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Charming
HOTEL CLASS
Reviews & more
413Reviews
446Photos
66Q+A
100Room tips
Traveler rating
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Popular mentions
Everything about this place is magical: the location, the rooms, the service, and the staff. We stayed for five days and found exactly the balance we were looking for in a get-away-from-it-all holiday: beautiful surroundings, friendly and knowledgeable staff, and blissful
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I chose Alaya Tulum after reading the wonderful reviews on TripAdvisor, and I really can't see what people are raving about. Here's a summary of our experience: PROS: -We stayed in an Oceanfront King room, and falling asleep/waking to the sound of the waves was wonderful. -It's
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I attempted to make a reservation with Alaya twice and TWICE it was canceled because there was "a glitch showing availability even though we are fully booked." Not only was I inconvenienced and had to find other accommodation last minute, they later CHARGED ME OVER $1,000 for a
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We stayed over NYE and this is the fifth hotel in Tulum for us. Extremely attentive and engaging staff greeted us and took our luggage. Parking is free and among the most convenient on the beach strip. Only 20 rooms, there is a cohesiveness and understated feel good vibe
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Our stay at Alaya exceeded all expectations. Just being at the property has such a special and calm energy. The staff was very helpful and kind. Food was exceptional and I can’t wait to come back to this lovely hotel in a prime location of Tulum. Muchas gracias for the amazing
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View from our room!!!
Photo provided by managementAlaya Tulum
OCEAN FRONT ROOM
Same room with the view that my 2 friends are in looking out onto the ocean and the moon.
view from a middle room
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12345621
Hi! Can't remember checkout time, but I do remember that they are flexible. The restaurant closes quite early, but there are several places only 5-10 minutes walk, that stay open later and have more options for meals and drinks.
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Hi. Actually the seaweed situation is getting better from day to day. The water is not brown anymore and the beach is quite enjoyable. Depending of the currents there're good and not so good days but as the weather is getting a little bit fresher the water is also getting clearer. Greetings from Alaya Tulum
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Hol Ian. We are a familiar Boutique Hotel, most of our guest are adults but we have welcomed many many families with kids of all edges, everyone have enjoyed the beauty and serenity of Alaya. Cheers
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12345614
"Our breakfast waiter told us he thought our room (#1, Oceanfront King) was the best on the property."
"Ocean view room is recommended"
"Would recommend a second floor beach view room"
"There are rooms near the beach ask for these ahead of time"
"Try to get a room on the 2nd floor, you will likely have a better ocean view."
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12345620
PRICE RANGE
$228 - $461 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
19
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