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Papaya Playa Project

451 reviews
#38 of 100 Hotels in Tulum
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Traveler (423)
Room & Suite (67)
Pool & Beach (64)
Overview
  • Excellent61%
  • Very good17%
  • Average7%
  • Poor7%
  • Terrible8%
Travelers talk about
“full moon party”(13 reviews)
“beach club”(27 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.0 Star Hotel
All hotel details
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)Write a Review
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All reviewsfull moon partybeach clubsaturday night partyde la vegapressed juicedesign hotelsgreat djdrink ticketsprivate poolocean frontoceanfront cabanabeach partythe restaurant bar areaguest servicesgood vibesfree yogabeach paradise
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1 - 5 of 270 reviews
Reviewed 4 days ago

Relaxing, great bar, right on the beach and close to town! Most units dot not face any other units, so you have lots of privacy. We had a private patio overlooking the beach and a hammock! The shampoo and soaps smell amazing. A quaint bar...More

Thank Penelope P
Response from acoene, Director General at Papaya Playa ProjectResponded 2 days ago

Dear Guest, Thank you for taking the time to write your review and for choosing to visit us. We are glad to hear you had a great experience. The PPP team are always working on giving the best experience to our guests and we are...More

Hotel's Favorite
Reviewed August 2, 2017 via mobile

Rooms are cool - especially the ones with the plunge pools which are bigger then I expected. The beach and the jungle ones are super cool. The vibe by the beach/restaurant is perfect. Super chill and super chill great music playing (channeling their inner thievery...More

4  Thank Jen W
Response from acoene, Director General at Papaya Playa ProjectResponded August 4, 2017

Dear Guest, Thank you for your feedback and we are glad to hear you had a great experience with us and that the customer service that you received was great. The PPP team are always working on giving the best experience to our guests, I'll...More

Reviewed 4 days ago via mobile

How can you screw up a beach party? Ask Papaya Playa Event management, they done a “great” job for New Years. Overpriced entrance with nothing included. We almost made it to the beach but there were plenty of folks who greeted New Years still standing...More

Thank Vaida S
Response from acoene, Director General at Papaya Playa ProjectResponded 2 days ago

Dear Guest, We understand your disappointment and apologize you had an unpleasant experience with us. Your feedback is extremely valuable to us, as we strive to improve with each and every production. We will be sure to review our service procedures to better serve our...More

Reviewed 6 days ago

As a loyal Starwood customer, I had high hopes for this hotel when I booked my 4 night stay over new years for $4165 USD. Unfortunately the condition of the property and the room was so awful that I left in the middle of the...More

Thank JustinLosAngeles
Response from acoene, Director General at Papaya Playa ProjectResponded yesterday

Dear Guest, I would like to apologize for the inconveniences (No swimming pool, No room service, the change of restaurant hours and the amenities in general of the room) you had during your stay with us. We always strive to provide the best service to...More

Reviewed 6 days ago via mobile

We spent one day at this hotel, it’s nice and cozy, which allows you to relax and enjoy the beach and the amazing view without the crowds of other hotels/resorts. The hotel staff were great and the food delicious!More

Thank Michelle C
Response from acoene, Director General at Papaya Playa ProjectResponded 5 days ago

Dear Guest, Thank you for taking the time to write your review and for choosing to stay with us. We are glad to hear you had a great Papaya Playa Project experience. The PPP team are always working on giving the best experience to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Restaurant
Pool
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Details
Price range
$187 - $872 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Tulum
#26 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Details
Price range
$187 - $872 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Tulum
#26 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
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Traveler (423)
Room & Suite (67)
Pool & Beach (64)
Dining (47)
Hotel & Grounds (330)
Bathroom (21)
Family and Play Areas (7)
Questions & Answers
Ask a question
colettecarey
January 15, 2018|
AnswerShow all 2 answers
Response from wendyeh333 | Reviewed this property |
We only went for a drink one afternoon, but it looked like they have villas with private pools.
0
Votes
bojo16
January 6, 2018|
AnswerShow all 2 answers
Response from JohnSmith_Frankfurt | Reviewed this property |
PPP is 3-4 KM from Tulum down town
0
Votes
Google Translation
Room Tips
"Ask for a beach view room"
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"New Casitas or check their beachfront villas!"
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"If you don't stay in a casita you have access to private pools and decks located in the middle of the..."
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"If you don't like noise stay as far away from the main reception area as possible."
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