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Km 4.5 Carretera Tulum Boca Paila, Tulum 77780 Mexico
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Traveler (2250)
Pool & Beach (253)
Videos (2)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 227 hotels in Tulum
Location
4.5
Cleanliness
4.4
Service
4.2
Value
3.8
Introducing, PAPAYA PLAYA PROJECT , A MEMBER OF DESIGN HOTELS™ PROJECT a true sustainable project in Tulum. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with the owners of of the existing Papaya Playa beach resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-seven rooms have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabanas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm.
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Taxi service
Internet
Pool / beach towels
Pool with view
Outdoor pool
Plunge pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Snack bar
Special diet menus
Water sport equipment rentals
Windsurfing
Bicycle tours
Entertainment staff
Evening entertainment
Nightclub / DJ
Spa
Couples massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Complimentary toiletries
Hair dryer
Safe
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Deal:Free breakfast with your stay

Location

Full view
39Car recommended
Grade: 39 out of 100
20Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
2410Reviews81Q+A100Room tips
Traveler rating
  • 1,904
  • 203
  • 83
  • 92
  • 131
Traveler safety
Time of year
Traveler type
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Popular mentions
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Most Recent
Laura L wrote a review Yesterday
1 contribution
Sergio was a great server, quick service. No cover for beach club, just $25 usd spending minimum for food/drinks. We went end of September and it was pretty chill with layed back music and casual relaxed set up during the day. Half full half empty.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MoneyMitch20 wrote a review Aug 2022
New Orleans, Louisiana18 contributions2 helpful votes
+1
Hotel's Favorite
This boutique hotel / beach club is absolutely awesome!!! The Spanish style villa allows you to get a feel of the culture while at the same time disconnect from everyday technology and stresses allowing you to reconnect to your Higher Self. The food is delicious, the drinks are fabulous, the fresh juices are refreshing and the staff is freaking phenomenal! I would highly recommend this secluded property to any couple or group of friends that are looking for an incognito destination that has the amenities you look for in a relaxing, recharging or romantic trip. Lastly, you will finish the trip with a "cherry on top" with the all night Saturday Night Beach Club Party. A week of relaxation concluding with a huge party is my type of vacation. A special thanks and salute to the every single member of the staff. Upon arrival, the welcoming Mexican hospitality begins with Vladimir (a genuine and hard working human being) greeting you then handing you off to Sofi Mundet (a beautiful soul in and out that will go the extra mile), Javier (great energy) or the others to get you settled into your temporary retreat. Fortunately the hospitality doesn't stop with them, the restaurant staff such as Carlos, Noe, Miguel and so many other wonderful individuals whose names evade me at the moment that should be recognized. Nonetheless, I think you get the picture that this place is everything as advertised and more... You can thank me later and tell them Mitch sent you...😁
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded Aug 16, 2022
Dear Mitch, Thank you for taking the time to post such an overwhelming review of your experience with us. The detailed description of your experience with us is indeed wonderful, makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. Thus, your comments are the perfect description of the experiences we love to accomplish, thank you for sharing these words. Our Project is constantly evolving, and new and exciting things are coming, we hope to welcome you again soon, it will be a pleasure to take care of you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas M wrote a review Yesterday
1 contribution
Angel from guest experience is awesome!! Such a great guy! Showed us this beautiful property! The best resort in Tulum. Incredible how it incorporates the natural and holistic aspects of Tulum. We can’t wait to come back and cross path with Angel again!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aaron E wrote a review Yesterday
1 contribution
+1
5 out of 5. Love it here at PPP! Daniel at the coffee shop provided great service with a smile every morning. All of the staff are always so helpful and attentive. Shout out to Sophie, Marco, Jacob, Javier, Vladimir, Joshua, Jasmine and others.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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310robert79 wrote a review Sep 24
Palm Springs, California11 contributions
I spent a week at the Papaya Playa Project and I am raving about it. Every day I woke up carefree to the sound of the waves hitting the beach. The staff were friendly, competent and attentive - it felt like there were multiple staff members for each guest. The service was top notch. The food was delicious, each day uniquely amazing. Some of my favorites were the Brioche Eggs for breakfast, and the Tuna Tostada in the Beach Club. I’d like to specifically mention Albert, our waiter, and Lenin, the hotel manager, for contributing to our amazing stay - though there were additional staff members whose service was amazing and whose names I didn’t get. My husband and I are an LGBTQ couple and we felt comfortable at the resort, and there were other LGBTQ couples. Overall a 5 star experience. We hope to return soon.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melly wrote a review Sep 23
4 contributions
We had a great time at the Papaya Playa Beach Club. It’s so relaxing, we spent the whole day there, had a great swim and amazing cocktails! The food was also good. Juan, provided perfect service and catered to our every need, he was super sweet and made our experience better than it already was! Loved it and would 100% recommend.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded 2 days ago
Dear Melly, thank you for recommending us. We are pleased to know our guests have a wonderful time in Papaya Playa Project. We are also pleased Juan did an excellent job taking care of you at the beach club. We hope you will be coming back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mel A wrote a review Sep 23
Middleburg, Florida1 contribution
Was truly a great experience before we even arrived at the property. I was contacted by Jorge before arrival & he went above & beyond so I could make the experience even special for my lady's birthday celebration. Didn't have any expectations, but Wow! The rest of the staff was very inviting & genuinely displayed great energy & true hospitality. We will definitely be coming back to this beautiful art collection of a property. We really appreciate everything! Jamaal Anderson
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded 2 days ago
Dear Mel, Jamaal, thank you for your warm comments. We believe hospitality is a path to connect the soul and are so thrilled to exceed your expectations and make your stay memorable. I already made sure to share your comments with Jorge. Our ever-evolving Project always has something new, enticing, and blissful. We hope to welcome you again soon, to enjoy more time in our piece of paradise.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pedro M. Trindade wrote a review Sep 21
1 contribution
We spent the most peaceful way recharging in Papaya. The waiter Sergio was super nice from the start and made us feel super welcome. The food was also super tasteful. We had different types of tacos and two amazing deserts. Definitely recommended if you are in Zona Hotelera de Tulum.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded 4 days ago
Dear Pedro, we would like to thank you for sharing your kind review. It is a pleasure to know you had a great time during your visit. The beach club is indeed an exceptional part of our Project since nourishing and delicious food are a pillar of our experience. We are delighted our great staff made sure you enjoyed every aspect of your visit. I already shared your compliments with Sergio! We would be happy to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex V wrote a review Sep 21
1 contribution
5 out of 5, beautiful set up by the beach. Sergio was amazing with his service. He set up our beach bed with towels and brought us drinks throughout the whole day. He was very punctual and offered a good recommendation on drinks. I would highly recommend to any couple trying to enjoy some time on the beach. I will be back!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded 4 days ago
Dear Alex, thank you for recommending us. We are pleased to know our guests have a wonderful time in Papaya Playa Project. We are also pleased Sergio did an excellent job taking care of you. It is lovely news you are already planning to come back. Please do let us know whenever you plan to visit to make sure to pamper you the way you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mandy F wrote a review Sep 21
1 contribution
Sergio was fantastic at Papaya Beach Club. Really enjoyed the environment, food, drinks, cabana, and service! Lovely place to visit. Little expensive- even though the minimum is $25 USD, expect to spend double or triple on food & drinks.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded 5 days ago
Dear Mandy, thank you for recommending us and for sharing your kind review, we are thrilled to hear that you were pleased with our environment and the great service during your visit. We truly appreciate your feedback and we hope to welcome you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$354 - $627 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
papaya playa tulum, papaya playa hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
87
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Frequently Asked Questions about Papaya Playa Project
Which popular attractions are close to Papaya Playa Project?
Nearby attractions include Hilo Rojo Tulum (0.2 miles).
What are some of the property amenities at Papaya Playa Project?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Papaya Playa Project?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Papaya Playa Project?
Yes, free parking is available to guests.
What are some restaurants close to Papaya Playa Project?
Conveniently located restaurants include El Pez Restaurant & Cocktail Bar, Mateo's Mexican Grill, and Potheads Beach Road.
Are there opportunities to exercise at Papaya Playa Project?
Yes, guests have access to a pool and yoga classes during their stay.
Which languages are spoken by the staff at Papaya Playa Project?
The staff speaks multiple languages, including English and Spanish.
Does Papaya Playa Project have any great views?
Yes, guests often enjoy the ocean view available here.