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Papaya Playa Project

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Room & Suite (229)
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Hotel direct offer!42% off room rate
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About

#9 of 234 hotels in Tulum
Location
4.6
Cleanliness
4.4
Service
4.2
Value
4.0
Introducing, PAPAYA PLAYA PROJECT , A MEMBER OF DESIGN HOTELS™ PROJECT a true sustainable project in Tulum. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with the owners of of the existing Papaya Playa beach resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-seven rooms have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabanas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm.
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Taxi service
Internet
Pool / beach towels
Pool with view
Outdoor pool
Plunge pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Water sport equipment rentals
Windsurfing
Evening entertainment
Walking tours
Nightclub / DJ
Conference facilities
Spa
Couples massage
Full body massage
Head massage
Massage
Massage chair
24-hour security
Baggage storage
Concierge
Mosquito net
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Complimentary toiletries
Hair dryer
Safe
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Price:42% off room rate

Location

39Car recommended
Grade: 39 out of 100
20Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
2812Reviews82Q+A100Room tips
Traveler rating
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  • 134
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Most Recent
Andrew B wrote a review Yesterday
Alegria, Stefan, Luis, Luigi, Moises, Michel, Martine were amazing! Service was great and the experience is fantastic. Much different of an experience than you are probably used to and it is worth it. The animals around the property are a great touch as well!
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear Andrew B. Thank you for recommending us. My team and I are pleased to know our guests have a wonderful time in Papaya Playa Project. We are also pleased that all our staff did an excellent job taking care of you and your friends at the beach club. Our Project thrives on community and connection, and I am so happy you always feel welcome and liberated here. We hope you will be coming back soon. Our ever-evolving Project always has something new, enticing, and blissful. I would be happy to personally welcome you again, to enjoy more time in our piece of paradise.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debra Aubol wrote a review Dec 2022
Seattle, Washington247 contributions22 helpful votes
+1
Hotel's Favorite
Absolutely love this property, everything about it is amazing! Have stayed multiple times in both the casitas and the cabanas. The casitas are incredible. Staff is amazing, all very knowledgeable and helpful. Luis, Christian, Alegria, Javier, and Jorge are some of the excellent staff members that made our stay very special! The food is delicious. Best aguachili I’ve had in Tulum! The yoga, the parties, all the special activities they have going on throughout the week. Everything is top notch at this resort. One of the most beautiful properties I’ve ever stayed at!
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 3 weeks ago
Thank you for your warm comments. My team and I believe hospitality is a path to connect the soul and are so thrilled to exceed your expectations and make your stay memorable. At Papaya Playa Project, we aim to deliver unique experiences for our guests, and receiving reviews like yours makes us feel so proud of the continuous work we do to create this magic. Our Project is constantly evolving, and new and exciting things are coming, hope you can come back soon. It will be a pleasure to take care of you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jasmine B wrote a review Jan 2023
2 contributions1 helpful vote
When you pull up to the grounds you are greeted before the gate opens and check in with security. Once inside walking up to a what looks like a tree house is such a journey and your are greeted by amazing staff like Antonio the bell man. Followed up by Jorge or Christian to welcome you and explain the amazing space you’re about to adventure into. Everything about this place is calming and peaceful. With options on sight to eat and drink at a full bar area and dinning spaces, you can eat table style or in cabanas and couches by the water. The attention to detail all can take place in What’s App. Any requests we made we met within a 5 minute period literally. I literally slept on a cabana on the beach for hours and it was amazing. Our actual room was perfect. No television is present but you don’t need it. It’s so peaceful and listening to waves and the AC unit in your room literally put me to sleep. You can explore the grounds or head out and check out the strip of restaurants and bars in Tulum. But this was an amazing experience. Jorge and Christian made this such an amazing experience both at check in, check out, and during. How Antonio manages those hills and turns with our luggage I don’t know but he made it look so easy and was so helpful with all of our things. You will NOT regret staying here if you want a peaceful vacation.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear Jasmine B. A million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. I already shared your compliments with all the team. I must say we are pleased to know that everything went above and beyond your expectations. Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruben L wrote a review Jan 2023
1 contribution
I spent new years here and Attended the event, had a great time there. Bartender Janet lit up the event with here guest services. Mixed drinks where amazing, and made me feel welcomed to the fullest throughout the event
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear Ruben L. Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you enjoyed your stay and had a wonderful time with our great staff. Once again, thank you very much. We hope to have you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William Å wrote a review Jan 2023
I was in papaya playa during the day and i really like the bach club, this place is amazing för spend the day enjoy the beach and the good food. Alegria our hostees was really nice with us, she is very professional and is very respectful, i just want to say thank you Alegria and the staff for make amazing job.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear William. Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you enjoyed your stay and had a wonderful time with our great staff. Once again, thank you very much. We hope to have you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura W wrote a review Jan 2023
1 contribution
+1
This stay provided me with so much peace and tranquility. I never wanted to leave. The hotel premises are massive, the beach and pool areas are idyllic and the accommodations are cozy and true to the Tulum vibe. The mornin fungal was beautiful to experience and we even saw a monkey up close and personal near our cabaña (good luck I’m told). And of course they have the best parties of anywhere in tulum. The staff are incredibly kind and we especially want to thank Jorge and Javier for being so kind and helpful to us throughout our stay. Anything we needed they were able to help us with. The eco-consciousness helps you connect to what is important and strip away what you don’t need giving you and extra dose of tranquility and relaxation.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear Laura W. A million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. I already shared your compliments with all the team. I must say we are pleased to know that everything went above and beyond your expectations. Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric C wrote a review Jan 2023
1 contribution
+1
Staying at the Papaya Playa Project is all about the experience in a beautiful location. The property is amazing and the staff (Alegria, Stefan, Luis, Luigi, Moises, Michel, Martine) was always very helpful and genuine. We loved our time at PPP!
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear Eric C. Thank you for recommending us and for your excellent review! My team and I are delighted you had a fantastic time staying at Papaya Playa Project, enjoying our beautiful paradise and the warm service we love to provide, creating a connection from our soul to yours. I already shared your comments with the team. They are pleased to exceed your expectations and make you feel at home. Our ever-evolving Project always has something new, enticing, and blissful. We hope to welcome you again soon, to enjoy more time in our piece of paradise.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brendan B wrote a review Jan 2023
1 contribution
I stayed for a week recently and was absolutely blown away by the location, the service and the staff. By the end of the week, I know most of the staff by their first name and vice versa. A big shout out to Alegria, Michel, Stefan (Sommelier), Moises, Martin, Luis, Luigi are just a few of the wonderful hospitality team. All of the dining was excellent, the view over the ocean is to die for also.
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Date of stay: January 2023
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: I had a jungle room, which was quiet. The beach rooms looked amazing too.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 3 days ago
Dear Debra Aubol. Thank you for recommending us and for your excellent review! My team and I are delighted you had a fantastic time staying at Papaya Playa Project, enjoying our beautiful paradise and the warm service we love to provide, creating a connection from our soul to yours. I already shared your comments with the team. They are pleased to exceed your expectations and make you feel at home. Our ever-evolving Project always has something new, enticing, and blissful. We hope to welcome you again soon, to enjoy more time in our piece of paradise.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sergio_medinal91 wrote a review Jan 2023
1 contribution
All experience in Mayan Warrior was spectacular, I enjoyed with all my friends, all people ware friendly with us. The service of bartenders is incredible, Laila was kind, attentive and very fast with the drinks, her attention was incredible ¡¡¡
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lindsay R wrote a review Jan 2023
1 contribution
I visited Papaya Playa Project 2 times on my trip to Tulum for nights out with friends. The venue is huge and lots of fun. Shout out to our bartender Elias, he made amazing cocktails, was so lovely to speak with and made our experience spectacular!
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 3 days ago
Dear Lindsay R. Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you enjoyed your stay and had a wonderful time with our great staff. Once again, thank you very much. We hope to have you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$454 - $862 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
papaya playa tulum, papaya playa hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
87
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PAPAYA PLAYA PROJECT - Updated 2023 Prices & Hotel Reviews (Tulum, Mexico)

Frequently Asked Questions about Papaya Playa Project
Which popular attractions are close to Papaya Playa Project?
Nearby attractions include Hilo Rojo Tulum (0.2 miles).
What are some of the property amenities at Papaya Playa Project?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Papaya Playa Project?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Papaya Playa Project?
Yes, free parking is available to guests.
What are some restaurants close to Papaya Playa Project?
Conveniently located restaurants include El Pez Restaurant & Cocktail Bar, Mateo's Mexican Grill, and Potheads Beach Road.
Are there opportunities to exercise at Papaya Playa Project?
Yes, guests have access to a pool and yoga classes during their stay.
Which languages are spoken by the staff at Papaya Playa Project?
The staff speaks multiple languages, including English and Spanish.
Does Papaya Playa Project have any great views?
Yes, guests often enjoy the ocean view available here.