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Km 4.5 Carretera Tulum Boca Paila, Tulum 77780 Mexico
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Traveler (1888)
Room & Suite (222)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 218 in Tulum
Location
4.5
Cleanliness
4.3
Service
4.2
Value
3.8
Introducing, PAPAYA PLAYA PROJECT , A MEMBER OF DESIGN HOTELS™ PROJECT a true sustainable project in Tulum. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with the owners of of the existing Papaya Playa beach resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-seven rooms have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabanas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm.
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Taxi service
Internet
Pool / beach towels
Pool with view
Outdoor pool
Plunge pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Water sport equipment rentals
Windsurfing
Evening entertainment
Nightclub / DJ
Spa
Couples massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Complimentary toiletries
Hair dryer
Safe
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Deal:Free breakfast with your stay

Location

Full view
39Car recommended
Grade: 39 out of 100
21Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
2077Reviews80Q+A100Room tips
Traveler rating
  • 1,585
  • 195
  • 82
  • 91
  • 128
Traveler safety
Time of year
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Popular mentions
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Most Recent
Pathfinder630321 wrote a review Yesterday
1 contribution
The food was amazing tried their tacos … the waiters were so incredible especially the one that went out of his way and let me borrow his charger… mayra the pranayama instructor was so kind she was at the front desk at night when i needed a mat to do yoga and she took me to the shala and lent me one so sweet. Isac at the front desk was amazing too and there was this other guy at night that was so nice … i loved the customer service and food i felt so pampered by the staff!
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Date of stay: May 2022Trip type: Traveled
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Leo_Marini_PR wrote a review Nov 2021
Miami, Florida5 contributions6 helpful votes
Hotel's Favorite
First I want to Thank all the amazing staff. I wish I remember the name of all of them. The bell boys that carried our luggage thru the jungle for our gorgeous bedroom Federico and Luis. Amazing! Another Luis our great server at the Beach Club, he make sure we had a great time with all the pampering. The food was outstanding. I need the recipe of the Yellow Habanero sauce. Our room was cozy with a superb view. Felt so in love how the architecture played with nature without harming the jungle vibe. Thanks Charlie for all your suggestions and recommendations. Also, for teaching us the way and locations of everything. Thanks to Laia that assisted us with our Covid Test in the facilities making it perfect for our return home. We wish we could stay there longer. Thanks for having us!
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Date of stay: November 2021Trip type: Traveled
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Kareem Khalil wrote a review Yesterday
Los Angeles, California1 contribution
Papaya Playa Project is not just a resort, it's a community of health, wealth, and love. From the second you enter the property, the staff, along with the art and ambiance, give you the full Tulum feel and welcomes you to your vacation in ways that are unmatched anywhere else in the world. While everyone who works at PPP was extremely kind and happy, two staff members that truly made our stay over-the-top and showered us with their bright faces every day, good energy, and the overall genuine care, front desk manager Viviana, and Operations Manager Fran (Frank), showed us what true hospitality and care feels like. I honestly cannot mention enough how nice and caring these two are. While It really is important to mention Vivian and Frank by name, it's truly worth mentioning that all the staff was incredibly kind and they are the true gold standard for hospitality. The Papaya Playa compound is really its own community. The events were incredible, the views, the staff, the cleanliness, the upkeep, and the overall look and feel are like no other resort I have ever stayed in. PPP truly encompasses what Tulum's overall feel and culture are set to feel. Love, energy, spirit, happiness, and good, clean health. The beautiful people can all be found and enjoyed at this resort. If that doesn't get you to stay here, then I should also mention that the feeling of safety while on the resort grounds stands out and make you feel extremely safe and secure. This resort is just extremely highly recommended and I cannot say enough about it. Book your trip here and you won't recommend it. You might not even want to leave the resort grounds because there's so much to enjoy.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: All the rooms on the resort are nice because the resort, in general, is so beautiful
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Ariana N wrote a review Yesterday
4 contributions
The margaritas are awesome and the tacos are great, especially enjoyed the Tuna tacos! Our waiter Severo was exceptional, great service all around! Will definitely be coming back on the next Tulum trip!
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Date of stay: May 2022Trip type: Traveled
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paola b wrote a review Yesterday
18 contributions16 helpful votes
+1
Amazing experience from start to finish. Check in was easy and they offer you yummy fruit pops. We stayed in a casita that was absolutely stunning. I loved the private pool and the toiletries they provide. They should sell them. The beach club had great food and drinks. We went to the full moon party and had a blast. We would definitely return.
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Date of stay: May 2022Trip type: Traveled
Room Tip: It’s not close to where all bars and restaurants are located. Cabs are expensive.
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blosser1234 wrote a review May 17
Boca Raton, Florida5 contributions1 helpful vote
Where do I start? My girlfriends and I have been planning our trip to Tulum for months and we did a lot of research to try and find the perfect place to stay. We could not have been happier with Papaya! Front the moment we arrived we could tell that this was not just a resort, it is a full experience. The people, the music, the artwork. the vibes, the food, the architecture, everything about this place transports you to a different mindset. We originally booked our rooms in the cabanas, and I will say they are very minimal- don't expect much. However, due to a very small issue with one of our rooms (I will not go into detail because it was not the hotel's fault) Sofi from the front desk immediately assisted us and upgraded us to beachfront casitas. It was above and beyond what we expected. Everyone on their staff treated us like family and the communication was excellent using Whatsapp. Anything you need, from a hairdryer, to a towel. a reservation for dinner or spa, or any random inquiry, was answered right away on the app. The jungle breakfast which was included in our rate was outstanding and more than enough food to start the day. We participated in many immersion experiences from astrology reading, yoga, breathwork and Temazcal ceremony and each one was authentic, enlightening and added to our experience. The full moon party was also the Saturday night during our stay and it was amazing! We took one day to explore the Mayan Ruins and Cenotes with the highly recommended tour company Xaman-Ha which was top notch. I would recommend this tour company for any excursions you take. The beachside massage was one of the best I have ever had (and I am very picky about my massages). I cannot remember every single name of the staff, but Luis (security) made us feel very safe the entire time (like when a raccoon was scratching at my door at 3am and I was nervous- he came to check on me immediately). Vladimir was super helpful with our luggage and moving our rooms for us when we had the upgrade. Diego and Javier helped us before we even arrived with arranging all of our excursions, spa appointments and reservations. The waiters, bartenders and all staff made us feel at home. I would definitely recommend Papaya Playa Project and hope to visit again! It is truly a magical place.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Splurge for the casitas!
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1 Helpful vote
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded yesterday
Dear blosser1234, A million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. We know a perfect experience is confirming our jungle, our beach, our buildings and, especially, the way our staff dedicates each day to creating the best stay for you. I already shared your compliments with Sofi, Luiso, Vladimir, Diego, Javier and the rest of the team. I must say we are pleased to know that everything went above and beyond your expectations. As you mention, we host events every week for guests who want to enjoy our special activities or some nightlife without leaving the hotel, we are extremely happy you enjoyed our Immersion program, our spa treatments, our Temazcal Ceremony and our Full Moon party! Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.
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Sheli V wrote a review May 16
1 contribution
Me and my husband stayed at the papaya playa project for 5 days and I can’t get enough from this amazing stuff and service these people gave us!! Thank you Nacho, Allen and all kind people that were there to make this vacation to be Amazing!!!
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Date of stay: May 2022Trip type: Traveled
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded yesterday
Dear Sheli V, Thank you for your warm comments. My team and I believe hospitality is a path to connect the soul and are so thrilled to exceed your expectations and make your stay memorable. At Papaya Playa Project, we aim to deliver unique experiences for our guests, and receiving reviews like yours makes us feel so proud of the continuous work we do to create this magic. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.
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Olivia Hamilton-Thomas wrote a review May 15
London, United Kingdom26 contributions14 helpful votes
+1
Good value beach club! $50 USD which comes off your food/drinks bill. This beach club is in a good location from the Tulum ruins. The beach club was big, super comfy beds, it has a pool albeit a bit small but pool is important at the moment given the seaweed is so bad in Tulum. Lots of seating options facing the beach, good music. Good service from staff, lovely cocktails and lots of food options.
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Date of stay: May 2022Trip type: Traveled
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded yesterday
Dear Olivia, Thank you for your excellent review. My team and I are happy to know you had a fantastic time during your stay at the beach club. At Papaya Playa Project, we aim to deliver unique experiences where music, food, accommodation, nature, and service will merge to exceed our guests' expectations. We hope you come back soon, it will be a pleasure to take care of you!
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Leslie D wrote a review May 15
1 contribution
By far the best beach club ever, it’s a real amazing experience, everyone that comes to Tulum must come to PPP. The beach it’s beautiful with the best aquamarine colors, only seen here. The food it’s really tasty and delicious and the staff so kind and friendly. We loved all the experience. I love Tulum, I love papaya playa project
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Date of stay: May 2022Trip type: Traveled
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded yesterday
Dear Leslie D, Thank you for recommending us. My team and I are pleased to know our guests have a wonderful time in Papaya Playa Project. Our Project thrives on community and connection, and I am so happy you always feel welcome and liberated here. We hope you will be coming back soon. Our ever-evolving Project always has something new, enticing, and blissful.
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Melanie D wrote a review May 15
1 contribution
By far the best beach club in town. They have a great location and the food was very delicious. The people there were so nice with us and the service was awesome. Hoping to come back soon. Thanks to Erick and Juan for the great service.
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Date of stay: May 2022Trip type: Traveled
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Response from Carolina Pérez, Ventas at Papaya Playa Project
Responded yesterday
Dear Melanie D, Thank you for recommending us and for your excellent review! My team and I are delighted you had a fantastic time enjoying our beautiful paradise and the warm service we love to provide. I already shared your compliments with Erick and Juan. We would be happy to welcome you again, to enjoy more time in our piece of paradise.
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PRICE RANGE
$364 - $1,545 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
papaya playa tulum, papaya playa hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
87
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Frequently Asked Questions about Papaya Playa Project
Which popular attractions are close to Papaya Playa Project?
Nearby attractions include Hilo Rojo Tulum (0.2 miles).
What are some of the property amenities at Papaya Playa Project?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Papaya Playa Project?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Papaya Playa Project?
Yes, free parking is available to guests.
What are some restaurants close to Papaya Playa Project?
Conveniently located restaurants include El Pez Restaurant & Cocktail Bar, Potheads Beach Road, and Mivida Tapas Bar&Restaurant.
Are there opportunities to exercise at Papaya Playa Project?
Yes, guests have access to a pool and yoga classes during their stay.
Which languages are spoken by the staff at Papaya Playa Project?
The staff speaks multiple languages, including English and Spanish.
Does Papaya Playa Project have any great views?
Yes, guests often enjoy the ocean view available here.