Sergio was a great server, quick service. No cover for beach club, just $25 usd spending minimum for food/drinks. We went end of September and it was pretty chill with layed back music and casual relaxed set up during the day. Half full half empty.
This boutique hotel / beach club is absolutely awesome!!! The Spanish style villa allows you to get a feel of the culture while at the same time disconnect from everyday technology and stresses allowing you to reconnect to your Higher Self. The food is delicious, the drinks are fabulous, the fresh juices are refreshing and the staff is freaking phenomenal! I would highly recommend this secluded property to any couple or group of friends that are looking for an incognito destination that has the amenities you look for in a relaxing, recharging or romantic trip. Lastly, you will finish the trip with a "cherry on top" with the all night Saturday Night Beach Club Party. A week of relaxation concluding with a huge party is my type of vacation. A special thanks and salute to the every single member of the staff. Upon arrival, the welcoming Mexican hospitality begins with Vladimir (a genuine and hard working human being) greeting you then handing you off to Sofi Mundet (a beautiful soul in and out that will go the extra mile), Javier (great energy) or the others to get you settled into your temporary retreat. Fortunately the hospitality doesn't stop with them, the restaurant staff such as Carlos, Noe, Miguel and so many other wonderful individuals whose names evade me at the moment that should be recognized. Nonetheless, I think you get the picture that this place is everything as advertised and more... You can thank me later and tell them Mitch sent you...😁…
Angel from guest experience is awesome!! Such a great guy! Showed us this beautiful property! The best resort in Tulum. Incredible how it incorporates the natural and holistic aspects of Tulum. We can’t wait to come back and cross path with Angel again!
5 out of 5. Love it here at PPP! Daniel at the coffee shop provided great service with a smile every morning. All of the staff are always so helpful and attentive. Shout out to Sophie, Marco, Jacob, Javier, Vladimir, Joshua, Jasmine and others.
I spent a week at the Papaya Playa Project and I am raving about it. Every day I woke up carefree to the sound of the waves hitting the beach. The staff were friendly, competent and attentive - it felt like there were multiple staff members for each guest. The service was top notch. The food was delicious, each day uniquely amazing. Some of my favorites were the Brioche Eggs for breakfast, and the Tuna Tostada in the Beach Club. I’d like to specifically mention Albert, our waiter, and Lenin, the hotel manager, for contributing to our amazing stay - though there were additional staff members whose service was amazing and whose names I didn’t get. My husband and I are an LGBTQ couple and we felt comfortable at the resort, and there were other LGBTQ couples. Overall a 5 star experience. We hope to return soon.…
We had a great time at the Papaya Playa Beach Club. It’s so relaxing, we spent the whole day there, had a great swim and amazing cocktails! The food was also good. Juan, provided perfect service and catered to our every need, he was super sweet and made our experience better than it already was! Loved it and would 100% recommend.
Was truly a great experience before we even arrived at the property. I was contacted by Jorge before arrival & he went above & beyond so I could make the experience even special for my lady's birthday celebration. Didn't have any expectations, but Wow! The rest of the staff was very inviting & genuinely displayed great energy & true hospitality. We will definitely be coming back to this beautiful art collection of a property. We really appreciate everything! Jamaal Anderson
We spent the most peaceful way recharging in Papaya. The waiter Sergio was super nice from the start and made us feel super welcome. The food was also super tasteful. We had different types of tacos and two amazing deserts. Definitely recommended if you are in Zona Hotelera de Tulum.
5 out of 5, beautiful set up by the beach. Sergio was amazing with his service. He set up our beach bed with towels and brought us drinks throughout the whole day. He was very punctual and offered a good recommendation on drinks. I would highly recommend to any couple trying to enjoy some time on the beach. I will be back!
Sergio was fantastic at Papaya Beach Club. Really enjoyed the environment, food, drinks, cabana, and service! Lovely place to visit. Little expensive- even though the minimum is $25 USD, expect to spend double or triple on food & drinks.