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Cabanas Tulum

#11 of 90 Hotels in Tulum
Certificate of Excellence
Hotel website
Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
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727 Reviews from our TripAdvisor Community

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Showing 608: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have to start saying the staff here is incredible. They sincerely want to make sure you have a great time. We had a issue with our flight and when we contacted the hotel to tell them we would be late they let our air transfer know and had a late night snack waiting for our arrival. They offer bikes... More 

Helpful?
2 Thank Stephen F
Manhattan Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I came to Tulum for a wedding and I am so thrilled we stayed at Cabanas Tulum! (We were there in the beginning of June) The two gals that worked the front desk were FANTASTIC. They were so knowledgeable, helpful and accommodating. Each evening, we would return to the room with a fun towel animal in the room. The property... More 

Helpful?
1 Thank vanessa_bond
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Vanessa Greetings from Tulum and first of all thank you for taking time to write this very nice review of your recent June stay with us! We are glad that you appreciate your room, the Hotel grounds in general, and the daily breakfast included at Ziggy's! Thank you mostly for your kind words on our staff, the girls will... More 

Aliso Viejo, California, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2016

We're from LA, Where the beaches are beautiful- but this place is beyond amazing. The staff was so nice and helpful. They helped us coordinate excursions, call cabs, bike rentals, etc. Our room was extremely beautiful with beach access. Breakfast was included every morning at our favorite Ziggy Beach! We will be back, and if we do- we'll most definitely... More 

Helpful?
2 Thank Casey P
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Casey Greetings from Tulum and thank you for your lovely review!!! We are so happy that you had an enjoyable stay with us, and that you appreciated Tulum wonderful beach, your beachfront room, our front desk staff service, the free bikes, and breakfast at Ziggy's! Thank you again for having chosen us, and we look forward to your next... More 

St. Thomas
Level Contributor
4 reviews
5 of 5 stars Reviewed June 17, 2016 via mobile

Cabanas Tulum went above and beyond to make sure we were happy and comfortable. From the first check in greeting to check out they are very present and happy to help with whatever you need!!!! We borrowed the bikes many times to ride to meals and different parts of the beach. Anytime we needed ice it was no problem. They... More 

Helpful?
Thank casseye977
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your wonderful words of your stay with us, and of our lovely staff!!! We are so happy that we were part of your good memories of your Tulum vacation, and that you particularly enjoyed our customer service the free bikes, the included daily breakfast at Ziggy's, the towel art, and the... More 

San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016

My family and I have been to Tulum 4 times, and our fifth trip was this June where we decided to try Cabanas Tulum. From the minute we arrived at the beautiful location, we were greeted by the most friendly, informative, and sweet receptionists I have had in any vacation. While they informed us about our stay, the restaurant next... More 

Helpful?
2 Thank milla561
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and a huge thank you for having chosen us for your fifth vacation to Tulum! We are so happy that you really enjoyed your stay and did not regret your choice, and loved both the beachfront as the garden rooms, the location of the Hotel, its beach and mostly, our staff service!!! Thank you also... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2016

My partner and I had the best experience at Cabanas Tulum! Once we arrived in our beach front Cabana (highly recommend) we were greeted with flowers on the bed, a bottle of champagne, and balloons in our room for our birthdays! Such a lovely surprise from the staff! The breakfast daily at Ziggy's beach is really good; love the fresh... More 

Helpful?
1 Thank Teryl W
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you for your very kind review of your stay with us! We are very happy to read that you had a fantastic stay and could fully relax during your holidays. Thank you for your amazing words on our staff service, on Ziggy's food, on our location and also for the useful advice for... More 

Boston, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 4, 2016 via mobile

We did a mini moon here after our destination wedding. The great thing about this hotel is being directly on the beach. We stepped out of our room and we were on the sand! Beautiful view of the ocean and hardly anyone around. Very peaceful. Also the 24/7 ac was nice and not common in the area. Staff were very... More 

Helpful?
2 Thank Daniel Y
Level Contributor
6 reviews
5 of 5 stars Reviewed May 22, 2016

My experience at Cabanas was excellent. The customer service is top notch and the staff and especially front desk girls are very welcoming and knowledgeable. They provided me with excellent advice and tips. They were able to move me into an ocean view room which was spectacular. The rooms are clean and have everything you need, even a beach bag.... More 

Helpful?
Thank Amelia L
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Amelia Greetings from Tulum and thank you for your lovely review and words of your experience with us this month. We are really happy to read that during your stay you enjoyed the girls customer service, your beachfront room, the location and the free breakfast at Ziggy's. We hope to have the pleasure to host you again soon! Your... More 

London
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 18, 2016

The hotel staffs were really nice and friendly. Hotel room was spacious. However, the room facilities was limited. There was no fridge inside the room, It would be nice to have a fridge inside the room so we can have cold water or beer whenever we want. No room's slipper provided as our room was quite sandy after we came... More 

Helpful?
2 Thank SewSen
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, thank you for your recent stay and for your input. We are glad you liked our staff, beach and free breakfast each morning. We just wanted to comment on your observations for future guests. As you may know, the whole of Tulum is off grid, that means each hotel provides for its electricity. We are trying to keep... More 

Providence, Rhode Island
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

I chose to have my family stay here during the week of my destination wedding. It was the best decision we made for the week. The staff is the friendliest of any hotel I've stayed at in a long time. They are always smiling and happy to help. The hotel is centrally located and having Ziggy Beach on the same... More 

Helpful?
1 Thank LemonTea02906
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you for having chosen us for your stay in Tulum, and for your lovely review. We are very glad to know that you very much enjoyed your stay with us, especially our staff service, as the location of the Hotel and the food at Ziggy's! We hope to have you as our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our front row rooms have breathtaking sea views from the small terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. From January 2016, mimimum age for check in will be 5 years. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $231 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#10 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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