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Cabanas Tulum

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#13 of 85 Hotels in Tulum
Certificate of Excellence
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733 Reviews from our TripAdvisor Community

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Showing 613: English reviews
NZ
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I travelled with our four children from New Zealand to Tulum. Finding rooms big enough for all of us was hard, so I was thrilled to be offered two interconnecting, beachfront rooms at Cabanas Tulum. What a fabulous choice we made! Check in - was easy and welcoming. The front of house staff are friendly, warm and... More 

Helpful?
Thank holdtravel
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your amazing review! We are all really happy to know that you and your family could share special moments with us during your Tulum vacation; thank you for all your positive words and comments on the room, the staff, the hotel, our restaurants Ziggy's and Fresco's and Tulum in general. We... More 

St. Louis
Level Contributor
212 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Smallish units that are comfortable but not fancy. Smooth concrete floors. Small baths. Showers were good. This is an eco-friendly place, for example air conditioning is only available at night. On one of the best beaches in the world, better than the Seven Mile Beach on Grand Cayman. The sand is like powdered sugar, and it is shallow offshore, great... More 

Helpful?
Thank GreggSt_Louis
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you for taking time to write your review! We are so happy to read that you enjoyed your room and our eco friendly concept, with air conditioning available daily from 4.00 pm to 10.00 am. We are so happy that you loved Tulum magnificent long stretch of beach, our friendly staff service, the... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Before booking, I did TONS of research and I can say, unequivocally, that we could not have made a better choice. You could spend a lot more money, but there is truly no need to. Where do I even start? My husband and I came for four nights last week for a belated 20th anniversary getaway. The hotel was great;... More 

Helpful?
3 Thank KMB70
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking time to write this very kind review of your recent stay with us! It feels good to have been part of your unforgettable vacation. Thank you for your positive comments on your beachfront room, on the decoration for your anniversary, on the included breakfast at Fresco's and on our fabulous... More 

Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This is my second visit to this hotel. Because I cannot call it a resort. I originally recommended this hotel to a girlfriend for our yearly get away from the husbands trip. We had her daughters accompany us as a treat for them. Of the 5 nights we stayed, we had issues 4 of the 5. The website did not... More 

Helpful?
2 Thank JanP1
Evergreen
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I researched a lot. This is the best service and accmadations on the beach. Didn't want to leave!! Fell in love with the five star staff. Rooms are clean, beach is beautiful, food room service is fn, and drinks are delicious. Spend the evening on the swings watching the sunset. Visit with locals. Ride bikes to the shops. Anything you... More 

Helpful?
Thank LoveRecreating
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank yo for your lovely review; we are really happy to know that you enjoyed your stay with us. Thank you for your special mention of our staff service, of your room, of the beach area in front of the Hotel, the swings and room service! Thank you for having chosen us and we... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2016

I have to start saying the staff here is incredible. They sincerely want to make sure you have a great time. We had a issue with our flight and when we contacted the hotel to tell them we would be late they let our air transfer know and had a late night snack waiting for our arrival. They offer bikes... More 

Helpful?
2 Thank Stephen F
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking the time to write your kind review of your stay with us. Thank yo for your special mention of our front desk staff, of your beachfront room and its view from the porch, of breakfast at Ziggy's and the free bikes! Thank you again for choosing us and we hope... More 

Manhattan Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2016

I came to Tulum for a wedding and I am so thrilled we stayed at Cabanas Tulum! (We were there in the beginning of June) The two gals that worked the front desk were FANTASTIC. They were so knowledgeable, helpful and accommodating. Each evening, we would return to the room with a fun towel animal in the room. The property... More 

Helpful?
2 Thank vanessa_bond
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Vanessa Greetings from Tulum and first of all thank you for taking time to write this very nice review of your recent June stay with us! We are glad that you appreciate your room, the Hotel grounds in general, and the daily breakfast included at Ziggy's! Thank you mostly for your kind words on our staff, the girls will... More 

Aliso Viejo, California, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2016

We're from LA, Where the beaches are beautiful- but this place is beyond amazing. The staff was so nice and helpful. They helped us coordinate excursions, call cabs, bike rentals, etc. Our room was extremely beautiful with beach access. Breakfast was included every morning at our favorite Ziggy Beach! We will be back, and if we do- we'll most definitely... More 

Helpful?
2 Thank Casey P
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Casey Greetings from Tulum and thank you for your lovely review!!! We are so happy that you had an enjoyable stay with us, and that you appreciated Tulum wonderful beach, your beachfront room, our front desk staff service, the free bikes, and breakfast at Ziggy's! Thank you again for having chosen us, and we look forward to your next... More 

St. Thomas
Level Contributor
4 reviews
5 of 5 stars Reviewed June 17, 2016 via mobile

Cabanas Tulum went above and beyond to make sure we were happy and comfortable. From the first check in greeting to check out they are very present and happy to help with whatever you need!!!! We borrowed the bikes many times to ride to meals and different parts of the beach. Anytime we needed ice it was no problem. They... More 

Helpful?
Thank casseye977
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your wonderful words of your stay with us, and of our lovely staff!!! We are so happy that we were part of your good memories of your Tulum vacation, and that you particularly enjoyed our customer service the free bikes, the included daily breakfast at Ziggy's, the towel art, and the... More 

San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016

My family and I have been to Tulum 4 times, and our fifth trip was this June where we decided to try Cabanas Tulum. From the minute we arrived at the beautiful location, we were greeted by the most friendly, informative, and sweet receptionists I have had in any vacation. While they informed us about our stay, the restaurant next... More 

Helpful?
2 Thank milla561
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and a huge thank you for having chosen us for your fifth vacation to Tulum! We are so happy that you really enjoyed your stay and did not regret your choice, and loved both the beachfront as the garden rooms, the location of the Hotel, its beach and mostly, our staff service!!! Thank you also... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our front row rooms have breathtaking sea views from the small terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. From January 2016, mimimum age for check in will be 5 years. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $209 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#12 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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