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Dreams Tulum Resort & Spa

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Carretera Chetumal Puerto Juarez Km. 236, Tulum 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (7001)
Dining (504)
Room & Suite (293)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 195 hotels in Tulum
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Hidden among acres of tropical gardens and jungle along a sugary white sand beach, Dreams Tulum Resort & Spa is located just minutes from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included. Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with upscale contemporary design. All 432 guest rooms and suites offer a private and furnished terrace or balcony, marble bathrooms, daily refreshed mini-bar and room service. Dreams Tulum also offers a secluded adults-only section with quiet and romantic suites. Swim out suites are also available for direct access to a pool. The resort is not only beautiful on the utside, but also within. As the founders of the Tulum Foundation, this ecofriendly resort promotes education, culture and conservation. Through programs such as scholarships for employee’s children and supporting the preservation of the endangered sea turtle, Dreams Tulum makes a positive impact in its community. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. Guests can visit the on-site water sports center for snorkeling, diving, kayaking and more. Dreams Tulum guests also receive complimentary greens fees at the nearby Riviera Maya Golf Club. The Mayan-themed Explorer’s Club for Kids offers supervised fun for ages 3 – 12 with a brand-new state-of-the-art Water Park playground, including 6 waterslides, 2 buckets and an outdoor wet play area. For ages 13 – 17, there’s the Core Zone Teens club with video games and more. A stay at Dreams Tulum is not complete without experiencing the Dreams Spa by Pevonia®. Surrounded and inspired by nature and Mayan culture, guests can find rejuvenation through therapeutic spa treatments. Guests can make their own spa products from local plants and herbs at the Spa Pantry – then take it back to a jungle cabin for a relaxing treatment. Once completely relaxed and refreshed, there’s delicious, gourmet dining and unlimited top-shelf spirits, wine, beer and crafted cocktails. Taste the authenticity in the flavors of Mexico with a weekly street-food set-up in the Mexican Plaza all while being entertained with traditional dance, costume and song that showcase the country’s heritage. Plus, reservations and wristbands are never required, and room service is available at no extra cost. Every night at Dreams Tulum is full of activities, entertainment and fun. With food festivals, mariachi bands, and beach bars – guests can enjoy themselves until the sun comes up.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Patio
Table tennis
Waterslide
Board games / puzzles
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Mosquito net
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Dining area
Minibar
Flatscreen TV
Bathrobes
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
7093Reviews1170Q+A100Room tips
Traveler rating
  • 4,053
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  • 263
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Popular mentions
cknight2021 wrote a review May 14
1 contribution
The facility is nice but the food quality is not good. Many of the restaurants were closed and what was open wasn't great. The resort as nice enough, but the beach is small and there is only one small area where the coral has been removed so it is safe to wade out.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Marycruz Barrientos, Owner at Dreams Tulum Resort & Spa
Responded 3 days ago
Thank you very much for your visit and feedback. We are happy to read that overall you had a good stay, we hope you can give us a second chance for us to exceed your expectations. Warm regards,
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Miguel wrote a review May 14
Washington DC, District of Columbia25 contributions32 helpful votes
Loved my short stay at Dreams Tulum. The property is beautiful, with hacienda-style structures, there are many large pools, the food was exquisite and the staff so attentive and friendly. I can’t wait to come back!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Marycruz Barrientos, Owner at Dreams Tulum Resort & Spa
Responded 3 days ago
We are thrilled to read that you had such an incredible stay and that you enjoyed it. We are looking forward to welcome you once more at this little slice of paradise of ours Dreams Tulum Resort & Spa. Warm regards,
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baileea638 wrote a review May 12
Houston, Texas1 contribution
After reading reviews online, I was quite hesitant about the food situation. After eating at the buffet too many times, I understood the reviews. The restaurants, particularly Portofino, however, were quite a bit better than the buffets. The same goes for the bars. Bars inside the restaurants were cleaner and typically had better variety and service. Pools were great, beach was beautiful but rocky, room was comfortable, and the staff was fantastic.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Marycruz Barrientos, Owner at Dreams Tulum Resort & Spa
Responded 3 days ago
Thank you very much for your feedback. We are very so sorry we couldn't exceed your expectations however we hope to e able to welcome you once more for us to improve your perspective and create memorable vacations. Warm regards,
Read more
Wally4088 wrote a review May 12
Lake Orion, Michigan2 contributions1 helpful vote
Our wedding here was amazing. Would highly recommend Stephanie as a wedding coordinator. No hassle whatsoever to plan. The beach has seaweed but that doesn’t bother us. Food is good! Covid test was TERRIBLE. I think I have PTSD from the experience. The guy who jammed the swab up my nose was not empathic or professional. He did not even wash his hands.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Marycruz Barrientos, Owner at Dreams Tulum Resort & Spa
Responded 3 days ago
Thank you for your feedback and visit. We want to point out that our in house doctor follow strict protocols of hygiene and every time a guest leave his office he washes his hands and follow all Covid protocols, however we appreciate your feedback and we'll look into this matter to reinforce our standards, On the other hand we are pleased to read that you had such a wonderful stay and we hope to see you soon for your first anniversary or earlier. Warm regards from your home away from home.
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Stacy P wrote a review May 11
1 contribution
The good:: Beautiful grounds and beach. Spa was pretty nice. The Bad: Poor quality food (be prepared with Imodium) , shabby rooms, long check-in and poor air conditioning. Staff were friendly, but service was slow. This resort is at best 3 stars and not worth the price. Look for other options when visiting Tulum. Not worth the price point.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: We had to change rooms. Avoid suites overlooking the pool. Zero privacy and loud.
See more room tips
Helpful
Share
Response from Marycruz Barrientos, Owner at Dreams Tulum Resort & Spa
Responded 3 days ago
Thank you for your feedback and visit. We are sorry we couldn't exceed your expectations but we hope you can give us a second chance for us to change your perspective and improve it. Warm regards,
Read more
Previous
PRICE RANGE
$155 - $461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
432
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Frequently Asked Questions about Dreams Tulum Resort & Spa
Which popular attractions are close to Dreams Tulum Resort & Spa?
Nearby attractions include Tulum Archaeological Site (3.1 miles), Naná Rooftop Bar (4.4 miles), and Cenotes Sac Actun (4.2 miles).
What are some of the property amenities at Dreams Tulum Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Dreams Tulum Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Tulum Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dreams Tulum Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Dreams Tulum Resort & Spa?
Conveniently located restaurants include PaQuino Coffee Shop, Mezzanine Thai Restaurant & Bar, and Casa María Pueblo Rooftop.
Are there opportunities to exercise at Dreams Tulum Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Dreams Tulum Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Tulum Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dreams Tulum Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does Dreams Tulum Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.