We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Dreams Tulum Resort & Spa

Show Prices
#20 of 92 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Dreams Tulum Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,840 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,671: English reviews
Start your review of Dreams Tulum Resort & Spa
 Click to rate
Reviewed yesterday NEWvia mobile

A perfect day started with a great breakfast at world cafe, continued with stretching with Victor, great suggestions from Sofia, guest relation for indevidual trips around Tulum (they all paid out), then enjoying a drink at the beach served by the fast and friendly Alfredo (very much enjoyed our conversations), after a delicious burger at the barefood grill from the...

 Report
Helpful?
Thank JackieSuiza
Reviewed yesterday NEW

Really enjoyed our 14 night trip in April 2017. Family with two teens. Two of us are gluten free and the resort was amazingly helpful - loved the team in the world cafe (main restaurant) Miguel, Betty and Israel. Miguel was very funny. I loved everything the restaurants, entertainment, pools, bars and rooms - oh and the spa was awesome!!!!...

 Report
Helpful?
Thank Michelle D
Ogdensburg, New York
Reviewed yesterday NEW

Very friendly staff, small resort which is nice for families. Would have liked a little more activity for the kids. Beach front had a lot of seaweed and was quite rocky in areas. Bartenders were super friendly and very accommodating!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jill P
Reviewed 2 days ago NEWvia mobile

I came to the dreams resort for a wedding (The Smith's), the weekend of the 21st of April and the overall experience was wonderful. The staff was great from the housekeeping service, to the waiters (Ivan and Javier) and bartenders (Carlos and Nemo), and the entertainment (Ricky)... Everyone was very polite and accommodating...

 Report
Helpful?
Thank tay414
Manchester-by-the-Sea, Massachusetts
Reviewed 2 days ago NEW

We stayed a week. What a great place to vacation. One cay at the pool. Two days at the beach. One day in the courtyard with the swim in/out pool to our room. And a great sight seeing trip with Cancun Adventures to Tulum Ruins and Cavern (centotes) Adventures. Led by Silvana and Roberto. Ana & Benito were great by...

 Report
Helpful?
Thank MHitschler
Palos Verdes Estates, California
Reviewed 2 days ago NEW

If you're skeptical of an all inclusive resort from quality of the food, service, and experience, Dreams Tulum will exceed your expectations, as it did mine. The time spent keeping the grounds spotless must be non stop. It's truly lovely. The staff at every encounter, each bar, every restaurant, front desk, housekeeping, etc all wonderful. The variety of food, quality...

 Report
Helpful?
Thank mizusp
Sussex
Reviewed 3 days ago NEW

Dreams Tulum is the perfect luxury place to holiday in Mexico. The atmosphere is very relaxed throughout the resort. The room we had was a good size, large bathroom (essential with two teenagers) very clean, comfortable and housekeeping were brilliant. The restaurant choices are very good and the food on the whole was good. The beach is glorious white sand...

 Report
Helpful?
2Thank NjrSussex
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear NjrSussex We would like to thank you for taking the time to share your experience with us. All comments are greatly appreciated. We have made certain to share your review with our team members and are pleased they were able to be of service. Once again we thank you for your preference. We look forward to welcome you again...

Reviewed 3 days ago NEWvia mobile

Really fun and relaxing all-inclusive resort in Tulum, Mexico. The resort is older, but had an extensive remodel at some point within the last three years. This was our first time staying at an all-inclusive resort, and we will be back for sure. The staff really went out of their way to make our time enjoyable. The only negative thing...

 Report
Helpful?
1Thank Clark W
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Clark W We highly appreciate the time you took in writing this review. We appreciate you highlighted the positive aspects of your stay and appreciate your constructive comments as well, they will be taken into consideration to improve. We look forward to the opportunity of welcoming you back again soon. Sincerely. Seve Oy E-Concierge & Social Media Coordinator econcierge.dretu@dreamsresorts.com

Hudson, Ohio
Reviewed 4 days ago NEW

We stayed 8 days at Dreams Tulum Unlimited Vacation Club and it was wonderful! We went with our 12 year old son and he also gives it 5 stars. Lots of activities at the pool and beach to keep him busy. The resort staff was very friendly and accommodating and went out of their way to make our stay comfortable...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Khrundell
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Khrundell Thank you for sharing your review regarding your recent stay at Dreams Tulum with us and all the Tripadvisor community. We really appreciate your kind comments and it makes us happy to know that we exceeded your expectations and you and your family had a wonderful time here with us. We hope to have the opportunity to host...

Leominster, Massachusetts
Reviewed 4 days ago NEW

We were there last week, Apr 15-21. The resort is good, they do have a great staff. My daughter has a few food allergies, and they did go out of their way to help. Special mentions for Daniel, and Luisa the managers at their Restaurant's, always went of their way to help. Luisa made sure everyday my daughter got her...

 Report
Helpful?
1Thank affyussrey
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear affyussrey Thank you very much for taking your valuable time to post your review on TripAdvisor and for choosing us as your holiday’s destination. We are pleased to hear that overall you had an enjoyable holiday and your kind comments make us feel so proud. We look forward to welcoming you back in the near future. Sincerely. Seve Oy...

Questions? Get answers from hotel staff and past guests. Ask a question

4,184 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3687)
Viewed
Pool/Beach Area (855)
Viewed
View from Room (107)
Viewed
Hotel & Grounds (741)
Viewed
Dining (174)
Viewed
Family/Play Areas (40)
Viewed
Room/Suite (243)
Viewed
Bathroom (35)
Viewed
Business Center/Function Rooms (18)
Viewed
9:38
Videos (15)
Viewed
Other (1459)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (439)
Viewed
Amenities (72)
Viewed
Beach (33)
Viewed
Pool (25)
Viewed
Preferred Club Hacienda Suite (33)
Viewed
Preferred Club Honeymoon Suite (32)
Viewed
Preferred Club Junior Suite Garden Swimout (42)
Viewed
Preferred Club Presidential Suite (42)
Viewed
Premium Junior Suite with Garden View (40)
Viewed
Dining (44)
Viewed
The Hotel (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Room/Suite (10)
Viewed
Dining (14)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (9)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Tulum
5.2 mi away
Kore Tulum Retreat and Spa Resort
8.7 mi away
Grand Bahia Principe Coba
20.9 mi away
Dreams Puerto Aventuras Resort & Spa
Dreams Puerto Aventuras Resort &...
#10 of 17 in Puerto Aventuras
4,446 reviews
Show Prices
Show Prices
Show Prices
9.3 mi away
Grand Bahia Principe Tulum
19.6 mi away
Barcelo Maya Caribe
Barcelo Maya Caribe
#12 of 17 in Puerto Aventuras
3,000 reviews
14.9 mi away
Grand Palladium Kantenah Resort and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $264 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Cheap Tickets, Hotels.com, Travelocity, Hotwire, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Dreams Tulum Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#7 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Dreams Tulum Resort & Spa staff and other travelers.
693 questions
Ask a question
Manchester, United Kingdom
Chicago, Illinois

See all questions (693)

Questions? Get answers from Dreams Tulum Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would ask for a quiet room away from nightly entertainment if you are an early sleeper.”
, yesterday | Read review
“The upgrade rooms are on the bottom floor for swim out access.”
  • Swim in and out is a great upgrade!
MHitschler, 2 days ago | Read review
“rooms by the activities pool will be noisier.”
mizusp, 2 days ago | Read review
“Ocean view suites are ideal if you prefer quieter area”
NjrSussex, 3 days ago | Read review
“Try to get rooms in the newer building, ours was a bit dated,”
affyussrey, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question