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Dreams Tulum Resort & Spa

#17 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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Dreams Tulum Resort & Spa
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2,748 Reviews from our TripAdvisor Community

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Showing 1,950: English reviews
Kearny, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had a great time. Everything was great, all the staff members were great, Brandon, Christian, Juan, Karla (entertainment), Fausto(waiter), Ana(main lobby), Sergio(pref.club), the bartender in the lobby, ..overall the staff was excellent. we all had a good time. I would go back to this resort again :)

Helpful?
Thank sferreira74
Luton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Where can I start?! We (family of 4...2 adults and 2 children aged 9 and 7). We travelled to Dreams Tulum Resort & Spa from London on 7th July till 21st July and enjoyed every single minute !! Arrival - After quite a long transfer (1.5 hours) we received a lovely warm welcome as we got off the coach with... More 

Helpful?
Thank DML1973
Camberley, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely family holiday at Dreams. It was expensive but great food and surroundings. Lots of good things it sadly some bad especially today our last day. External to hotel Xel Ha is great fun and Tulum Ruins are interesting but too hot really to enjoy. So back to the hotel. PROS Staff round the pool were excellent and attentive. Angel... More 

Helpful?
Thank Sarah G
Merrick, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights for a business meeting. (I work in the tourism industry) We had the great fortune of experiencing this gorgeous property while it was 100% occupancy. Walking the grounds you would never know it was completely booked. it was quiet and serene even in the middle of the day. This is one of the newer Dreams... More 

Helpful?
Thank 972lorid972
East Brunswick, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I travel often and I have been to many different tropical resorts and stayed at two other resorts in Mexico in the past and this one was by far my BEST experience. The people there are cheerful and welcoming which makes the experience that much more enjoyable. The staff including,Ivan the terrible, Edwardo, Ana and Ricardo were our favorite people... More 

Helpful?
Thank lankosko
Saint Louis, Missouri
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited July 17-20, wonderful resort, "welcome home" & champagne as you arrive and get off shuttle , of which is about 90 minutes from airport, not a bad drive though. We landed about 9 am and were on beach by noon. Rooms took a while to get ready, was told 2 then 3 then 3:30, slightly aggravating. Food was outstanding,... More 

Helpful?
Thank Gregory B
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We were married at Dreams Tulum in 2014, and we went back for our first anniversary in the fall of 2015. There was a "hiccup" with our room when we first arrived (plumbing issue) but the staff took very good care of us and moved us to a different room. Everyone was friendly, and the staff remembered us and our... More 

Helpful?
Thank Lyle M
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff were amazing and friendly, really got you into the activities and were so lovely. MARIO! The food was fantastic x6 restaurants to choose from every night? Never got bored. The beach was beautiful and very clean The entertainment was insane top performers and great themed nights, western, fire shows, comedians, magicians, karaoke, live music etc. The rooms were... More 

Helpful?
Thank awillis
Newport News, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I visited this resort on July 18-24. The ride from the airport was a little over an hour. Our room was available when we arrived around 3 pm. The room was clean and spacious. We ate the el patio.....wasn't that good. The asian restaurant was not good.The sea side grill was the best restaurant. We were able... More 

Helpful?
2 Thank Vandora H
St. John's, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

This place is great , beach , food , service , it had it all . It is a 90 minute drive from the airport but well worth it once your there , try and avoid the timeshare sales pitch . With a group this place was perfect not to big but large enough to do your own thing.

Helpful?
Thank DaveandVal94
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $249 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#3 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#13 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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