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Dreams Tulum Resort & Spa

#17 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
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2,737 Reviews from our TripAdvisor Community

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Showing 1,943: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were married at Dreams Tulum in 2014, and we went back for our first anniversary in the fall of 2015. There was a "hiccup" with our room when we first arrived (plumbing issue) but the staff took very good care of us and moved us to a different room. Everyone was friendly, and the staff remembered us and our... More 

Helpful?
Thank Lyle M
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff were amazing and friendly, really got you into the activities and were so lovely. MARIO! The food was fantastic x6 restaurants to choose from every night? Never got bored. The beach was beautiful and very clean The entertainment was insane top performers and great themed nights, western, fire shows, comedians, magicians, karaoke, live music etc. The rooms were... More 

Helpful?
Thank awillis
Newport News, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I visited this resort on July 18-24. The ride from the airport was a little over an hour. Our room was available when we arrived around 3 pm. The room was clean and spacious. We ate the el patio.....wasn't that good. The asian restaurant was not good.The sea side grill was the best restaurant. We were able... More 

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1 Thank Vandora H
St. John's, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This place is great , beach , food , service , it had it all . It is a 90 minute drive from the airport but well worth it once your there , try and avoid the timeshare sales pitch . With a group this place was perfect not to big but large enough to do your own thing.

Helpful?
Thank DaveandVal94
El Paso, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The resort staff was very courteous, friendly and helpful. Restaurant staff and workers were very friendly and attentive. On a couple of occasions we needed help, and staff was everywhere at all times of the day. We got help immediately. Just an overall outstanding experience.

Helpful?
Thank Leebust
Antwerp, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I usually go on relatively adventurous and low-luxury sight-seeing trips to exotic countries, but we usually also end our trip with a more luxurious stay of a couple of days in a beach resort to quiet down from the busy, frantic sight-seeing hops and treks. For our honeymoon, we decided to tour the Mexican Yucatan peninsula with... More 

Helpful?
3 Thank Jeroen E
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We decided on an exotic vacation at a cheap price, so Mexico in the off-season was the pick. The real Dreams Tulum is a good match to the marketing literature photos, so a good start. The restaurants were first class, and you don't need reservations like places, although the sushi place is tiny and you might not get it. The... More 

Helpful?
Thank Mfgreiff
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from Dreams Tulum and overall a great experience. Rooms are clean and comfortable and arranged in blocks which gives a more village feel to the resort. Beaches are great and you can walk along golden sand for miles. There is some seaweed but this is cleared daily around the hotel Couple of points detracting from 5 stars -... More 

Helpful?
1 Thank Dave C
Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This resort has a beautiful beach location, proximate to lots of off resort activities. The staff, beachside (especially) and in the restaurants, were very accommodating and friendly. However, there were aspects of our early July stay that were less than pleasant. Maybe it was the time of year (4th of July holiday week), but the resort seemed like more a... More 

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1 Thank MD48
Park Ridge, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

On our first trip to then Sunscape (now Dreams) I heard"wecome home" as we got off the bus. Now 14 trips later, we feel like it is home. Our kids wanted to see this special place, so we brought them and their kids to meet our Dreams friends...there were 15 of us (ages 79 through 3). What they all liked... More 

Helpful?
Thank rbc912
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $246 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#3 Luxury Hotel in Tulum
#3 Green Hotel in Tulum
#5 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#13 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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