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Dreams Tulum Resort & Spa

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#16 of 87 Hotels in Tulum
Certificate of Excellence
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Dreams Tulum Resort & Spa
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3,204 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
Bern, Switzerland
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW via mobile

We stayed at this hotel for two weeks with a one week Maya tour break in between, in 4 rooms altogether. The facility is great, beautiful colonial style architecture with Cinderella traits, great evening shows, good food and amazing cocktails. The place is run with an incredible professionalism. The staff is friendly and accommodating, they really go out of their... More 

Helpful?
Thank Suisse_Travelling
Stockholm, Sweden
1 review
Reviewed yesterday NEW

Best hotel experience so far, our family stayed there for 14 nights. The staff is amazing, we miss the nice staff at breakfast. Benito "Mojito"🍃 Filiberto, Daniel, Ivan and Ana they really did their best to take care of us and were always smiling regardless of what we were asking for. To be able to take an amazing stroll along... More 

Helpful?
Thank jennylundstrom1980
Severance, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

This is a very nice resort! We ate at the Italian, Asian restaurants they were excellent! No bathing suits, men closed shoe shoes and pants, it's worth it guys. The French restaurant didn't take kids, we had our 14 month old grandson with us. World Cafe is a buffett, good for breakfast I wasn't empressed with dinner there. Seaside Grill... More 

Helpful?
Thank 471JoyceF58
Huntington Beach, California
1 review
Reviewed 2 days ago NEW

Fantastic resort, amenities and incredible friendly helpful staff. I had my wedding there, Nayeli Calixto my co-ordinator was on top of everything, amazing attention to detail, she was there for me a year prior to answer any questions right up until the day I left the resort, she is one of a kind and loves her job and she completely... More 

Helpful?
Thank nadinesand
Fall River, Canada
Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 3 days ago NEW via mobile

My sister and I went to this resort for a 5 day break. She's never been to Mexico before, and I was here over 10 years ago, so we have limited experience with resorts. So in my limited experience, we were happy with our stay. We were approached right off the place in the arrivals area to sign up for... More 

Helpful?
6 Thank cgreno
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

This resort is fantastic! Although I did have a couple issues during my stay, they are not really noteworthy nor should they impact they overall rating for this resort. This place is 5 stars. My girlfriend and I stayed in an Preferred Club Oceanfront Suite Resort is roughly 90 mins drive from the airport....a little long but enjoyable. Hint, ask... More 

Helpful?
5 Thank Dylan C
Austin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

My daughter recently got married at this property. Most of the staff were outstanding and friendly. Our favorite was Captain Rafael. We had 80 guests and he insured that we were seated together and well taken care of at some of the events prior to the wedding. He went way above and beyond!! The spa experience including make-up and hair... More 

Helpful?
2 Thank Gotcher D
Louisville, Kentucky
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW via mobile

Went here for thanksgiving with large family group. Restaurants were good but buffet was lacking in options. Have been to better Dreams Resorts but well above average. Long beach that you can walk down as far as you can see. The resort does need to update their beach chairs as several are broken. As far as the entertainment crew did... More 

Helpful?
Thank lchjeh
1 review
Reviewed 5 days ago NEW via mobile

My wife and I had our wedding at Dreams Tulum in October 2016. We were a little concerned planning the wedding without first visiting the resort. However, the wedding coordinator, Yesenia, was very professional and provided great service. She definitely put our minds at ease and assisted us with all of our needs for the wedding day. If you decide... More 

Helpful?
Thank Justin T
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Justin T Thank you for sharing the review regarding your recent stay at Dreams Tulum with us and all the Tripadvisor community. We would like to take the opportunity to congratulate you for your wedding. We are more than glad to know you had an excellent celebration and vacation with us. We are sure that our entire team and... More 

stratford
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 days ago NEW

We went to Dreams Nov 14-21 via Air Canada. Flight from Toronto was fast, efficient and friendly staff. We are a couple that travelled with 2 girls aged 5 and 6. We chose a private transfer to the resort vs the complimentary shuttle from Air Canada. We used Canada Transfers and they were fantastic. A red carpet rolled out for... More 

Helpful?
3 Thank bambette84
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $281 - $919 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#5 Spa Hotel in Tulum
#5 Luxury Hotel in Tulum
#5 Green Hotel in Tulum
#13 Family Hotel in Tulum
#14 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Tulum Resort & Spa staff and other travelers.
550 questions
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Manchester, United Kingdom
Kingston-upon-Hull, United Kingdom

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Questions? Get answers from Dreams Tulum Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great Ocean Views”
 of 5 bubbles nadinesand, 2 days ago | Read review
“I had an oceanfront room which I paid more for, but I would be fine with a standard suite. These rooms set further back are quieter.”
 of 5 bubbles 554dylanc, 4 days ago | Read review
“Master suite room near the beginning of the pool...not completely immersed in the busy area so quiet and peaceful, everything easy to reach.”
 of 5 bubbles Chi226, 5 days ago | Read review
“We only slept in our room. It was beautiful and very comfortable, but we were rarely there!”
 of 5 bubbles jenc624, 6 days ago | Read review
“The standard rooms do not have an elevator if you are on the second floor, you may want to upgrade to a junior suite.”
 of 5 bubbles GoPats8, 1 week ago | Read review
5 of 5
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