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Dreams Tulum Resort & Spa

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#18 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,575 Reviews from our TripAdvisor Community

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Showing 2,492: English reviews
Reviewed 2 days ago NEW

This review is regarding our recent wedding and stay at Dreams Tulum Resort & Spa. From the very beginning when our wedding planner Yesenia Garcia first emailed us, I knew that we would be in good hands. Yesenia was always responsive, and available for any questions or concerns that we had. The moment we walked unto this extremely beautiful resort,...

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Helpful?
Thank Scherley B
Hanlontown
Reviewed 2 days ago NEWvia mobile

This was a wonderful place for many reasons. First, the size of the resort made it very easy to get to the pools, restaurants and beach. Secondly, the entertainment was wonderful! The entire entertainment team was so friendly.... I'd like to give a BIG shout out to the new kid on the team... Oscar! He was so kind, such a...

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1Thank Kim J
Vancouver, BC
Reviewed 2 days ago NEWvia mobile

We spent a week at Dreams Tulum where we celebrated our wedding anniversary. It is a beautiful resort. We were checked in through the Unlimited Club ... they were very efficient and very polite. They made us feel very special on the day of our anniversary with a breakfast in bed service and later a romantic turn-down service. Beautiful. Our...

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1Thank Marilyn K
Katy, Texas
Reviewed 2 days ago NEW

Dreams Tulum is a gorgeous resort. The rooms are well kept and in good shape. The grounds are beautiful and well maintained. The food is excellent overall. Make sure to try the ceviche at the Seaside Grill. The Sushi Bar is a must! The breakfast buffet has something for everyone and then some. There is regular entertainment at the pool,...

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1Thank BWMomof2
Hamilton, Canada
Reviewed 2 days ago NEW

Went to this resort Feb. 11/17 for one week. Resort is immaculately taken care of, the staff were awesome. Big shout out to Ivan the terrible and Freddy the friendly, these two guys worked their butts off everyday, two of the nicest people you will ever meet. The whole team at the sugar bar were awesome. Rooms were really nice,...

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1Thank IRELAND74
Montreal, Quebec
Reviewed 3 days ago NEW

Just coming back from a 7-day family vacation at Dream Tulum. This is our second time on this resort. We liked it so much last year that we decided to come back this year. The hotel personnel is always smiling, pleasant and ready to help you. The rooms are nice, well maintained. The resort is cleaned and well laid-out. Entertainment...

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2Thank mbarriault
Park Ridge, Illinois
Reviewed 3 days ago NEW

It really feels like we have come home every time we visit. We come back each year to see our friends, the people that work here. The food is great too and you will never go hungry. Now there is a dinner made at your table like Benihana of Tokyo...fun to watch the chef and the dinner is pretty good...

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1Thank rbc912
Reviewed 3 days ago NEW

The hotel staff is amazing! The entertainment team, the waitstaff, they all work their tails off! They make vacationing there an experience & as a guest you feel like family. Adrian & Ricky were by far our favorite Entertainment staff, engaging all guests in the activities. Ivan was an AMAZING waiter. He hustled to make sure we always had drinks....

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Thank Kyle O
Reviewed 4 days ago NEW

The staff were very nice and pleasant. I was a little dissapointed that our rooms for the 3 couples were all at different buildings, even thought I had requested them to be close by when I made the reservations months ahead of time. However, we did have a great time. The food was good, variety to choose from. For my...

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Thank Emily B
Dublin, Ireland
Reviewed 4 days ago NEWvia mobile

We stayed here fo 2 weeks with a 4 month old. The room was spacious, the bed was huge ( such that it fitted the 3 of us most nights without any trouble). The room was serviced daily to a very good standard by Adela from housekeeping . There are a number of restaurants on site however I have to...

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2Thank JaneAntova
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $280 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#3 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#6 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Tulum Resort & Spa staff and other travelers.
628 questions
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Manchester, United Kingdom
Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms further away from the beach will have less foot traffic in the courtyards. Bring hair conditioner if a 2 in 1 won't work for you.”
 of 5 bubbles BWMomof2, 2 days ago | Read review
“Ocean view rooms will be noisy until 11pm”
 of 5 bubbles IRELAND74, 2 days ago | Read review
“Try for the 8000 building which will cost a little more but worth it”
 of 5 bubbles rbc912, 3 days ago | Read review
“Swim-up rooms are private, but also located the furthest away from the pools and dining and the water is very warm in the pool.”
 of 5 bubbles a_hannigan18, 1 week ago | Read review
“Ocean front is gorgeous. Pool-side may be louder, but the walk to the beach is quick :)”
 of 5 bubbles look4faith, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question