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Carretera Tulum-Boca Paila km 4.1 Zona Hotelera, Tulum 77780 Mexico
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Traveler (1668)
360
Panoramas (8)
Room & Suite (486)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mezzanine Colibri Boutique Hotel
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 223 hotels in Tulum
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Airport transportation
Facial treatments
Street parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Snorkeling
Fishing
Car hire
Taxi service
Massage
Adults only
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Walk-in shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Ocean View
Languages Spoken
English, Spanish

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1264Reviews57Q+A100Room tips
Traveler rating
  • 1,104
  • 118
  • 31
  • 8
  • 4
Time of year
Traveler type
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Popular mentions
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Most Recent
Narayana Salvatierra wrote a review Yesterday
8 contributions
+1
I am glad that I got to visit Mezzanine with my siblings and friends. Since we got there, we were received with a great vibe and a nice smile. The spot is beautiful and the beach views outstanding. The best part was eating my favorite dish: Chicken Pad Thai. I was not disappointed at all!! Delicious♡
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Date of stay: July 2022Trip type: Traveled with family
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jules_519 wrote a review Dec 2021
Canton, Massachusetts2 contributions3 helpful votes
+1
Hotel's Favorite
Where do I even start! Picture perfect honeymoon! I don’t think I’ll ever be able to top this trip and our stay at the Mezzanine. We were truly made to feel like royalty. It was hands down the BEST experience I’ve ever had at a hotel!! The room (room 10!) was breathtakingly beautiful, with a gorgeous hot tub on a corner balcony that overlooked the ocean. We could see the sunrise from our bed and saw so many shooting stars at night while lounging in our hot tub with delicious margaritas! The room was incredibly clean! We were provided with hats, beach towels, and even a beach bag. The mini bar had every possible selection of drinks, and some extra stuff we loved as well :) The entire staff made us feel like family. So much positive energy around this hotel! We were welcomed with complimentary drinks and a beautifully written personalized note wishing us a happy honeymoon :) Shoutouts to Seima, Alejandra and Abdel for helping us with everything from booking taxis (Miguel is the man!), scheduling massages, recommending amazing day trips & restaurants, to even bringing our covid tests to our room! (which we needed 24 hours prior to returning to the states) Talk about convenience!! The food here is incredible!!! We ordered just about everything on every menu and each meal kept getting better and better. We even got breakfast delivered to our room almost every morning to eat on our balcony while listening to the waves :) Shoutout to Armando for making the best margaritas I’ve ever tasted! It was so convenient to be able to charge everything to our room and simply settle up at check out. The prices were incredibly reasonable for the quality of food and drinks! I honestly don’t think this trip could have been any more perfect :) The Mezzanine was easily the best hotel I’ve ever stayed at. We cannot wait to come back here! Thank you so much to everyone there for making our honeymoon the most amazing experience of our lives! Love always, Alex and Julia Camara
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Date of stay: December 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from MAX ACKERMANN, General Manager at Mezzanine Colibri Boutique Hotel
Responded Dec 22, 2021
Dear Alex and Julia, Thank you very much for taking a few minutes of your valuable time to write such a positive review and share it with the TripAdvisor community. We dedicate a lot of time and effort to every detail in order to surprise you with the best of excellence, which you undoubtedly deserve. We also remember you, you are undoubtedly people who drive us to continue day by day. Your recognition and well-being is our goal. We hope to see you again very soon!! Have a superb day!! Max & Mezzanine Team Operations Manager
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Jody-Ann W wrote a review Jun 2022
1 contribution
David, Abdel, Alejandra and the staff we’re absolutely amazing the service was great. Service, cleanliness and staff were just great. I would definitely recommend this place to visit. I had a great birthday experience!
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Carlos Ambrosi, General Manager at Mezzanine Colibri Boutique Hotel
Responded 1 week ago
Thank you very much for your review Jody, we are glad you experience a great service, cleanliness and our property. Thank you very much for choosing us for such a special occasion as your birthday. We hope to host you back soon. Kind regards
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Dominic B wrote a review Jun 2022
1 contribution1 helpful vote
+1
We had an amazing time at Mezzanine Tulum, I highly recommend this hotel if you are looking to unwind in a cozy romantic atmosphere. The service is "top notch" from the morning coffee service to the evening tea time turn down, all our expectations were met and exceeded. The restaurant offers tasty Thai cuisine, though we did not try the massage I am sure you will enjoy this service. Our room was beautiful with a vaulted ceiling and impeccable but simple design. Not sure how much more I can rave about this place. But do yourself a favor and visit Mezzanine Tulum.
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded 2 weeks ago
Thank you very much for your review, we are gald you enjoyed your room, our food and above all our service, Thank you very much for choosing us for such an special ocasion. We are glad your birthday getaway exceed your expectations, and we are looking forward to host you in a near future. Kind regards
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Brianna F wrote a review Jun 2022
11 contributions1 helpful vote
+1
My boyfriend and I stayed at the mezzanine during June of 2022 for our anniversary. The staff here is unmatched. The concierge team is absolutely wonderful, and helped us book transportation from and back to the airport, our massages, dinner reservations, coordinating the scooter rental (which i highly recommend doing as your mode of transportation because it’s perfect to get to the closer cenotes, the south “party” zone”, and the Pueblo part of the town Tulum) etc (and they can do all of this in advance via email so your trip is packed with plans)!! The room was simple and beautiful. The Thai food is sooo good, and they serve a wonderful breakfast as well. I will be recommending this place to anyone who will listen to me, and can’t wait to return myself! The beautiful thing about staying at a Colibri hotel (e.g. mezzanine, La zebra, mi amor) is that you have access to the amenities of all properties if you stay at one! We went and spent a few days at the beach of La Zebra, swam in Mi Amor’s pool while sipping on some margaritas, etc. If I could give these places 10 stars, I would!!
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded 2 weeks ago
Thank you very much for your review, we are glad that you enjoyed your stay, Our sister properties and above all our service. Thank you very much for choosing us for such an special date that is your anniversary, We look forward to host you again soon Kind regards
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HuntFishTexan wrote a review Jun 2022
Lockhart, Texas7 contributions1 helpful vote
We booked a birthday trip to Mezzanine in Tulum and have been very impressed with the service, food and facilities. We arrived tired after traveling and were greeted with a margarita. The room is simple and well done, with a fantastic view. We had a small meal at the restaurant for dinner and our server David was professional, knowledgeable, and made us a table-side desert drink called a Mayan Sacrifice which we really enjoyed. Angelica, the concierge, helped us weeks in advance with airport transportation, a couple of tours we wanted to take, and dinner reservations. Can’t say enough good things about our experience, and we will be back.
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded 3 weeks ago
Thank you very much for your review, we are glad that you enjoyed your experience, our views, the food at the restaurnat and the knowledgeable and friendly service. Thank you for choosing us for your birthday trip, we look forward to meet you again soon. Kind regards
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Casey O wrote a review May 2022
1 contribution1 helpful vote
Wow! The most amazing and beautiful experience we have had while in Tulum! Our waiter, Ricardo, went above and beyond to make my fiancés birthday dinner a night we will never forget. Thank you Ricardo!
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Date of stay: May 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded May 29, 2022
Thank you very much for your review, above ll we want to thank you for choosing us for your fiancés brithday dinner. We are glad you enjoyed your experience and Ricardo´s attentive and firendly service. Kind Regards
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Josalyn M wrote a review May 2022
Golden, Colorado2 contributions4 helpful votes
This place is the best!!!!! Best pad Thai I’ve had. The service was wonderful and we were able to feed the iguanas! We walked up from the beach and they were extremely welcoming and kind. Would definitely reccomend!
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Date of stay: May 2022Trip type: Traveled with friends
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded May 29, 2022
Thank you very much for your review, we are glad you enjoyed your visit to our restaurant, the attentive service and thanks for your recommendation. Thank you for choosing us Kind regards
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Kaila L wrote a review May 2022
7 contributions1 helpful vote
+1
My husband and I just got back from our Honeymoon in Tulum. We had a beautiful sea view room, with a second story loft at The Mezzanine and we loved it! The restaurant is also amazing here. As beautiful as this property is, what really sets it apart from all the rest is the people who work here. Abdel and Alejandra, the concierges we worked with all week, were two are kindest people you’ll ever meet! Abdel greeted us our first day with 2 margaritas, a great tour of the property, and all kinds of helpful information about Tulum. We had a bottle of champagne, rose petals on the bed, and a card from the hotel to celebrate our honeymoon! Alejandra was so helpful, giving us lists of recommendations for the best things to see and do. She also gave us great restaurant suggestions, with authentic Mexican food, that won’t break the bank! Tulum can be very expensive if you don’t know where to go! Every server that took care of us at their restaurant was 10/10! Staying here also gives you access to their two sister hotels, Mi Amor and La Zebra. Both also beautiful properties with great service. (Shoutout to Elliot at La Zebra! You were so great to talk to). When it was time to checkout and go home, we both were sincerely sad to leave these people! It felt like home. They were more than staff, they were friends. It was the best hotel experience we’ve ever had. Thank you, Mezzanine!!
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Date of stay: May 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded May 23, 2022
Thank you very much for your review, we are glad that you enjoyed your stay, your room and above all that you found an attentive and professional staff, thank you very much for choosing us to celebrate your honeymoon and make a memorable vacation. We look forward to host you again in a near future. Kind regards
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Caroline A wrote a review May 2022
7 contributions3 helpful votes
Lovely Thai food with amazing ocean views and calm atmosphere. We had dinner here several times and really enjoyed the calm atmosphere with soft background music, nice staff and beautiful views. We joined a lively full moon event with tarot cards.
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Date of stay: May 2022Trip type: Traveled with family
1 Helpful vote
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Response from Carlos Ambrosi, Director General at Mezzanine Colibri Boutique Hotel
Responded May 20, 2022
Thank you very much for your review, we are glad you enjoyed our food, the nice atmosphere and atonishing views. Also we are happy you enjoyed our full moon nights. Thank you for choosing us Kind regards
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PRICE RANGE
$165 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mezzanine hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
9
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Frequently Asked Questions about Mezzanine Colibri Boutique Hotel
Which popular attractions are close to Mezzanine Colibri Boutique Hotel?
Nearby attractions include Playa Paraiso (0.4 miles) and Mezzanine Bar (0.02 miles).
What are some of the property amenities at Mezzanine Colibri Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mezzanine Colibri Boutique Hotel?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Mezzanine Colibri Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mezzanine Colibri Boutique Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Mezzanine Colibri Boutique Hotel?
Conveniently located restaurants include Mezzanine Thai Restaurant & Bar, Casa Maria, and Mi Amor Restaurant.
Are there opportunities to exercise at Mezzanine Colibri Boutique Hotel?
Yes, guests have access to a pool during their stay.
Does Mezzanine Colibri Boutique Hotel have airport transportation?
Yes, Mezzanine Colibri Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Mezzanine Colibri Boutique Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Mezzanine Colibri Boutique Hotel have any great views?
Yes, guests often enjoy the harbor view available here.