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Mezzanine

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Mezzanine
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618 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Merida, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are Canadians living in Merida, Yucatan. From time to time we like to travel the 3 hours to Tulum and visit our favourite boutique hotel. Mind you, we have stayed at several others on the hotel zone for some variety but keep coming back to Mezzanine. If you've been there, you don't have to ask why we keep returning.... More 

Helpful?
Thank Gary B
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beautiful beach, great location, welcoming staff and the most amazing food. The turn down and morning service of tea/coffee and small snack added a nice touch. We loved relaxing in the hammocks and having breakfast with a view of the beach. Nice intimate, chilled out hotel - highly recommended.

Helpful?
Thank MissS1286
Sacramento, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I spent six nights at the Mezzanine in mid-August and were very pleased as this hotel continues to set standards of quality and service. We stayed in Room 10, one of the two master suites that has perhaps the best view in all of Tulum. The room is well appointed and very comfortable for two people but... More 

Helpful?
Thank jhinrichsen
Palermo, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Mezzanine has a great location next to one of the best beaches of Tulum and the ruins. All the people working there are very welcoming and professional: they gave us very good advises about activities to do, places to visit, restaurants, etc... The Thai restaurant of the hotel is indeed excellent. We also had the best Margaritas of all Yucatan... More 

Helpful?
Thank Floriana_24
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was nothing short of magical. Thanks to the staff and the wonderful manager, we never wanted to leave. The beach was clean and the water was crystal blue. Our room was like a posh adult tree house loft. We had an ocean view from the bed, the wood beams warmed the room along with the very tasteful... More 

Helpful?
Thank Laura S
london
Level Contributor
338 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my two teenage sons in a sea-view room for the 3 of us ( 1 stayed in the mezzanine level of the room) and it was just sublime. Prior to arriving the concierge emailed to ask what they could arrange, when we arrived they sorted my parking, gave us a great late table in the restaurant... More 

Helpful?
Thank sbizzle
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The staff at Mezzanine truly makes this place incredible - not to mention the view! From the minute we arrived to the minute we left, our group of 6 was taken care of. They went above and beyond. They set up 6 lounge stairs on the beach with umbrellas and buckets of ice. They stored our shrimp dinner leftovers and... More 

Helpful?
Thank Nicole O
1 review
5 of 5 stars Reviewed 1 week ago

The Mezzanine hotel is a beautiful boutique hotel located above the beautiful waters of Tulum. The staff there are very friendly and they accommodated all of our needs the entire time and they always had a friendly smile on their faces. Not to mention they have margaritas waiting for you when you arrive! The rooms were very clean, beautiful and... More 

Helpful?
Thank Sophia R
Montreal, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 4 nights and we would highly recommend this boutique hotel to all of our friends and family. The service was top notch! We arrived really late at night during a storm and they didn't bother with lengthy paperwork. They let us go right to our rooms and relax after a long journey. The... More 

Helpful?
Thank sanagaziani
MezManager, General Manager at Mezzanine, responded to this review

Thank you very much for your detailed review,it was very nice to read through your wonderful comments! More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had stayed on the other side of Tulum for the first 4 nights of my vacation, my mother joined half-way through and I decided to check out Mezzanine without any real expectations for the experience. I absolutely loved everything about this place! The food was amazing, the staff were totally accommodating & helpful, the room was quiet and they... More 

Helpful?
2 Thank jnicholson55
MezManager, General Manager at Mezzanine, responded to this review

Thank you very much for your lovely review,it was very nice to read through your wonderful comments! Will be great to have you at Mezzanine with your friends & family next year! Hasta Pronto, Laura Avila + Mezzanine Team More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 

Additional Information about Mezzanine

Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $218 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mezzanine 3.5*
Number of rooms: 9
Reservation Options:
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Also Known As:
Mezzanine Hotel Tulum
Hotel Style:
#2 Romantic Hotel in Tulum
#6 On the Beach Hotel in Tulum
#16 Family Hotel in Tulum
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