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Mezzanine

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Mezzanine
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631 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Carpinteria, California
1 review
5 of 5 stars Reviewed yesterday NEW

Low season in September, not a lot of tourists. Very personal touches. Unpretentious feel with modern amenities. Greeted with margaritas. Only a few rooms and overlooking best beach in Tulum. Great restaurant right across road called The Kitchen Table. Floated in water with Pina Colada. A mile from ruins, short taxi ride to town to eat & shop at local... More 

Helpful?
Thank lyndi93
Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Where to start with this hotel...the second I walked in I was greeted with a margarita. The grounds are small, only a few rooms. It makes the trip that much better. The service is great. Food is great. The outside area was great to hang out on when not at the beach. Everyone at the hotel is amazing. Hope to... More 

Helpful?
Thank aebarnett
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Walk in and they hand us a delicious margarita, we knew we reached a great place! The view is fantastic from the pool area. The food smelled delicious but we did not indulge because prices were a little higher than our budget. We took a cab into Tulum everyday for meals and the grocery store in less than 5 minutes!... More 

Helpful?
Thank Mija1491
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. The hotel is small which makes for a more personal experience. The staff were lovely and very accommodating. Loved the extra touches such as hot water and tea bags at turn down service, amongst many. Would definitely stay here again

Helpful?
Thank Bananaalana20
MezManager, General Manager at Mezzanine, responded to this review

It's always a pleasure to have such a happy souls staying with us, Looking forward to your next visit, Laura Avila & Mezz Family More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were charmed by our experience at Mezzanine in Tulum, Mexico. We began researching hotels in the area for our honeymoon, and kept coming back to Mezzanine again and again because of its beachfront rooms, professional staff, and accommodations. It's location farther north on the beach of Tulum made it a little quieter than other beaches and... More 

Helpful?
Thank Amanda M
Manchester, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

So not what we expected . Nine rooms only ! Seconds from stunning beach. Lovely room. Nice touches . Coffee in the morning . Lovely staff . Hammocks . Private area for residents. Definitely would recommend if you are looking for a romantic few days . Not a single Brit to be seen ! Brill !

Helpful?
Thank Colin F
Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Mezzanine was a 5 star experience. The ground were kept immaculate. The pool was pristine. The beach was one flight of stairs away and the staff would bring chairs and umbrellas as requested. We stayed in room 1 ocean front and had a fantastic experience. Tea/coffee was dropped off in the AM in front of the door and left in... More 

Helpful?
Thank cowansoni
Munich, Germany
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 4 nights in Mezzanine together with our 17y old daughter and none of us wanted to leave that amazing boutique hotel. We loved to spend our time in the ocean view lounge spaces which included beds, padded loungers and chairs. Every day we got a breakfast basket delivered to room doors - WIFI is free however the coverage... More 

Helpful?
Thank Gfleischmann
MezManager, General Manager at Mezzanine, responded to this review

Dear Guest, Thank you for sharing your experience with us and other travelers, we are very happy to hear you had an unforgettable stay! Tulum is a beautiful place but with some limitations along the beach however we are currently working on improving our internet service. Auf Wiedersehen! Laura Avila & Mezz Team More 

Harrison, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The mezzanine hotel provided the best experience in Tulum Mexico. The staff are gracious and charming and incredibly helpful. Elena, Barbara and Ivan provided wonderful concierge service and the staff, Faustino, Hugo, papaadzul and everyone helped with every need. They took care of us like family. The food and accommodations are excellent and the hotel had the best beach I've... More 

Helpful?
Thank Vbean1996
MezManager, General Manager at Mezzanine, responded to this review

Dear Guest, Thank your appreciation toward our Team and for staying with this community such positive experience of your stay at Mezzanine. We are excited to hear that this was your best and first boutique hotel experience. Look forward to welcome you back at Mezzanine or any of our Colibri boutique hotels. Hasta Pronto! Laura Avila & Mezz Family More 

Santa Barbara, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent four nights here as part of our honeymoon vacation, and it was fantastic! We liked that this hotel was far away from the main strip; it felt more private and quiet. The staff and service was phenomenal...would highly recommend to anyone traveling to Tulum and wanting a place to relax and unwind. We loved how they would drop... More 

Helpful?
1 Thank MarinaFromCA
MezManager, General Manager at Mezzanine, responded to this review

Dear Mariana, Thank you for sharing your comments regarding your stay at Mezzanine on such a special occasion. I had share your comments with the Team, we love what we do and care very much about our Guest experience, so it is great to know you could feel it. Look forward to see you on your Anniversary! Laura Avila &... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 

Additional Information about Mezzanine

Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $218 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mezzanine 4*
Number of rooms: 9
Reservation Options:
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Also Known As:
Mezzanine Hotel Tulum
Hotel Style:
#2 Romantic Hotel in Tulum
#3 Luxury Hotel in Tulum
#5 On the Beach Hotel in Tulum
#16 Family Hotel in Tulum
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