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Carret Tulum - Boca Paila Zona hotelera Km 8.5, Tulum 77780 Mexico
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Traveler (680)
Room & Suite (184)
Videos (13)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 06/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Suenos Tulum
Updated 06/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 224 hotels in Tulum
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
BEACHFRONT RESORT - 13 Beachfront Suites in five units, plus Temple Penthouse and Clubhouse. LOCATED in the Heart of Tulum's Hotel Zone. OFF THE GRID- 24 hrs in-room solar powered electricity. A/C AVAILABLE from 8 PM to 8 AM. NATURAL CROSS VENTILATED SUITES. Nothing beats the ocean breeze Sueños Tulum has to offer. Feel free to contact us via E-mail / WhatsApp anytime!
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Free breakfast
Beach
Snorkeling
Highchairs available
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Restaurant
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Body wrap
Couples massage
Facial treatments
Full body massage
Makeup services
Massage
Baggage storage
Concierge
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
Express check-in / check-out
Private check-in / check-out
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private beach
Desk
Housekeeping
Walk-in shower
Complimentary toiletries
Bathrobes
Private balcony
Room service
Safe
Seating area
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Hidden Gem
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
37Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
514Reviews30Q+A100Room tips
Traveler rating
  • 454
  • 39
  • 16
  • 4
  • 1
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
maceluke wrote a review Jun 11
Singapore, Singapore3 contributions
+1
Just stayed at this beautiful resort as a family of four with two young boys. We stayed in the penthouse which provided lots of room. The breakfasts were awesome as was the communications through the day with WhatsApp, you could order drinks from the beach! The beach was- like the whole coast, hit by seaweed, but two guys were out there early every morning taking it up to do all they could. The staff were amazing, absolute pleasure to deal with. The hotel uses solar so you have time during the day of maybe 6 hours where you have no aircon but we going that if you close the windows the room stays quite cool. They also have a dog called Lobo who loves kids (and our kids loved Lobo) who would bring you coconuts to throw and he would chase them ;) We loved our stay.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Sueños Tulum, Atención al huésped/Recepción at Suenos Tulum
Responded 2 weeks ago
Dear Luke, Muchas gracias ! We really appreciate you sharing this review. It is amazing to hear that you enjoyed your stay with your beautiful family at Sueños Tulum. We hope to host you again in the near future. Kind regards from Lobo and the rest of the Sueños Tulum Team ❤️🌴
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REW000 wrote a review Apr 2022
London, United Kingdom6 contributions1 helpful vote
Lovely stay at Suenos Tulem, located right on the beach with a beautiful pool. The grounds are exceptionally well landscaped, with fascinating lizards all around. Recommended for a stay with small children, you can have yummy breakfast, lunch and dinner with your toes in the sand and drinks/food all very reasonably priced compared to other establishments nearby. All staff are very friendly and helpful.
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Date of stay: April 2022Trip type: Traveled with family
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 20, 2022
Thank you for your recommendations ! We are delighted to hear that you had a relaxing break and that you enjoyed your time with at Sueños Tulum. Kind regards and Best wishes from all the Team ❤️🌴

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amhjr wrote a review Apr 2022
Boston146 contributions104 helpful votes
We enjoyed a relaxing, low-key week on this beach where it is increasingly difficult to find that quiet, relaxed vibe that made Tulum popular in the first place. The hotel is family run, and that shows in the genuine, friendly attitude of all who work here to do their best to make sure you enjoy your stay. The rooms and beds are charming (if I wanted beige I'd go to New York) and comfortable. The tropical garden is livingly tended. The expansive beach is sublime. You never feel crowded by other guests. The big added bonus here is the kitchen. The food was exactly what we wanted - simple, clean and healthy well prepared local food. Do yourself a favor and order a whole fish at least once during your stay. Yes, you have to plan ahead and tell them the day before, but it is fresh from the fisherman in the morning and prepared to order just for you. We did this three or four times. Another meal we had the best enchiladas we have ever had, followed another day by the best chicken mole followed by sublime stuffed chiles. We loved that the meals, served in the garden, were just for hotel guests. Dinner was relaxed and chill and we never felt we were on someone else's vacation. We were somewhat concerned about the fact that this is a "family" resort, but we found for the most part that during our visit the children here were traveling with engaged, responsible parents. They simply were not an issue. In a resort town that is increasingly defined by thumping house music, bad sushi and spring break-like partying, Suenos was a welcome retreat.
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Date of stay: February 2022
Value
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Sleep Quality
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 20, 2022
Muchas gracias ! You are very kind . We really appreciate your feedback and are honored to be your new favorite Tulum hotel. All of our team is highly motivated by your words. We look forward welcoming you back soon ! Much love and appreciation from all the Sueños Tulum Family❤️🌴

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Relax785293 wrote a review Apr 2022
1 contribution
+1
It looks and feels like a tropical paradise at the resort. You can literally walk around the resort barefoot (buckets of water were provided by the room doors to dip your feet in, to not track sand in the room). The Mayan decor throughout the resort, and in the room was a nice touch. There was even a hammock in the room. The bed in the room was extremely comfortable, the room was really clean, & cleaned daily. There was no need to leave the resort with soothing music playing, the beach literally a few feet away, with hammocks & plenty of places to lay out on at the beach that was not crowded. They even had someone at the beach to ensure that other non-guest would not sit in the beach chairs. Sebastian and the entire staff provided the best customer service, and they were all very accommodating. I also appreciated the sunblock & mosquito sprays that were available in the open lobby for guest to use. The continental breakfast was really good, filling, and extremely fresh. It included freshly squeezed juice, yogurt with fresh fruit & granola that was made at the premises. Breakfast also included scrambled eggs, & croissants/breads. I mostly ate the chicken tacos which were good as well. I really enjoyed the fresh hot salsa that they provided with all my meals (I requested it & they always remembered to include it which I really appreciate it). They also made the best pina colada drinks. Sensation also provided great recommendations on a very good restaurant, & activities to do during our stay that were all very good options. I also took a yoga class that was offered there. Although, it was not on the beach but in a designated area on the premises, the waves from the beach could still be heard. It was a very peaceful experience. I highly recommend staying here, I definitely did not want to leave the relaxed paradise life I had there.
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Date of stay: March 2022Trip type: Traveled with friends
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 17, 2022
What an Amazing review ! Muchas gracias ! We highly appreciate the description of your experience with us. We are happy to know that you liked our Mayan decor and the guest only concept. It is very important to us that our guest always feel comfortable and well taken care of. Thank you again for your recommendation, we look forward to your return ! Warm regards from all the Sueños Tulum Team🌴❤️
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Julia D wrote a review Apr 2022
1 contribution
My friends and I stayed at Suenos for 5 days and it was simply paradise on earth. I cannot recommend this hotel enough - the staff goes out of their way to make you feel welcome and well taken care of. Our room was clean, comfortable and cool (despite no air conditioning at night!). The complimentary breakfast is healthy and a delicious start to each day. The beach is clean, private, quiet and relaxing, and a short walk to the busier beach clubs. The ocean is simply divine and any seaweed is meticulously cleared by staff which is so appreciated! There are also gorgeous sunrises every morning to enjoy in the cabanas. The service was excellent - special shout out to Cecelio who made the tastiest drinks and remembered our preferences! We especially loved enjoying a drink by the fire. Sebastian showed us a secret place to see the most breathtaking sunset. This is the perfect place that feels relaxing, safe and accommodating, and of course the perfect place to play coconut fetch with Lobo (the resident dog). Do yourself a favour and stay here!
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Date of stay: December 2021
Value
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 17, 2022
Muchas gracias Julia ! Your words mean a lot to us and really motive our team. It makes us happy to know that your stay at Sueños Tulum with us was a dream come true ! We look forward seeing you again in the near future. Much love and appreciation from all the Sueños Tulum Team❤️🌴

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justmyownthoughts wrote a review Apr 2022
Boston, Massachusetts37 contributions33 helpful votes
We stepped through the entrance and never walked back out for an entire week. This is a place that dreams are made of. The rooms, somewhat spare, but delightful. Immaculate grounds, lush with glorious palm trees and plenty of room for everyone on the beach. Wonderful service by Ivan and Cecilio from morning until night. Coffee to cocktails. Really delicious food coming out of the kitchen. Be sure to order the whole fish in advance! It is really well done. Smoothies and frozen cocktails made with fresh fruit. Perfect while relaxing in the sun. There is so much to do in Tulum from the ruins to cenotes to sweat huts. Maybe another time. For this vacation it was sunrise swims and nothing further than long, long walks on the beach.
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: We chose the top floor for the view! If the lower floor works better for your budget I am sure...
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 14, 2022
We are speechless !! Thank for for this wonderful review ! Everything that you mention is what we want to project to our guest. It is a big motivation for us to read your comments :-D We are looking forward to your future stay ! Kind regards from the Sueños Tulum Team❤️🌴
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Laura L wrote a review Apr 2022
3 contributions
Suenos Tulum is a perfect spot. We spent 5 nights there with our family of four. It is small but does not feel exclusive. It is beautiful and you feel immediately at peace and at home when you enter it. The staff especially Cecilio and Sebastian are kind, warm and helpful. There are numerous lovely places to sit and relax, and the beds are tremendously comfortable. The complimentary breakfast is healthful and delicious. We wished we could stay forever. It’s a great value for everything you experience there, and is also a true eco resort. Thank you Suenos family! We will be back!
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Date of stay: April 2022Trip type: Traveled with family
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 14, 2022
Dear Laura, Muchas gracias ! We are very grateful to read from you and to know that you had an amazing week at Sueños Tulum. It is very important for us that our guest always feel at home. Thank you for describing your experience with us. Next time we can stay here forever ! Much love and appreciation from all the Sueños Tulum Family❤️🌴

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Amy wrote a review Apr 2022
San Francisco, California2 contributions2 helpful votes
I had one of my best vacation experiences at Sueños in Tulum. The location is ideal, quiet and tucked away yet accesible., though we ended up spending most of our time on the hotel grounds as it was so beautiful! The rooms are perfect, lots of charm, and super comfortable beds. The ambiance on the property is a dream and the staff are attentive and warm. Lots of space to relax and unplug. This is family owned boutique hotel, and one of the first in the area, and Sebastian the GM made us feel at home. There are lots of little touches you will not find at a larger resort. We cannot wait to come back soon and visit Sueños again, I am already planning my next trip!
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Date of stay: April 2022Trip type: Traveled with friends
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Apr 5, 2022
Dear Amy y Carmen, Muchas gracias ! Thank you for choosing Sueños Tulum and for sharing your experience. We are happy that you discovered our natural sanctuary and felt at home. It is an honor to read that you have had one of your best vacations with us, and we are looking forward hosting you with your group here in the near future ! Hasta la próxima :-D 
Much love and appreciation from all the Sueños Tulum Team❤️🌴

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roc0603 wrote a review Mar 2022
Nutley, New Jersey11 contributions8 helpful votes
Our experience At this hotel was excellent! Not one complaint. The staff is extremely friendly, beyond helpful and attentive. The food was great! Everything was well maintained and clean. I loved the natural authentic Mexican décor. I plan to stay here here again in June with friends for my birthday... and I rarely stay at the same hotel more than once, so this says a lot about Suenos!
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Date of stay: November 2021
Rooms
Location
Service
Room Tip: Junior suite (2nd Fl) is great! Partial views of the ocean and couldn't here ppl walking past...
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded Mar 16, 2022
Gracias gracias gracias ! Your words are very much appreciated and a big motivation for our team. We are looking forward celebration your birthday at your home in Tulum ! Warm regards from the Sueños Tulum Team ❤️🌴 hasta pronto !
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Margaret P wrote a review Mar 2022
Boston, Massachusetts3 contributions
+1
Best beach lounge area of anywhere in Tulum; really nice people who make an effort to learn your name; excellent morning yoga class in gorgeous studio; included breakfast is off the hook delicious and can take you to dinner; and the evening fire!! Not much to criticize here. Beautiful place and we had a great time.
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Date of stay: February 2022Trip type: Traveled with family
Room Tip: I would try to avoid peak sargassum season. Water was gorgeous when we went!
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Response from Sueños Tulum, Atención al huésped/Recepción at Suenos Tulum
Responded Mar 6, 2022
Hola Maggie, thank you for your words ! It was lovely sharing the yoga and all the Sueños vibes with Mila, Lili and you ! We highly appreciate you sharing this post along with the photos. :-D We look forward to your next stay ! Much love and appreciation from all the Sueños Tulum Team❤️🌴
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PRICE RANGE
$457 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suenos tulum hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
14
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Frequently Asked Questions about Suenos Tulum
Which popular attractions are close to Suenos Tulum?
Nearby attractions include Mulata Tulum (0.09 miles).
What are some of the property amenities at Suenos Tulum?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Suenos Tulum?
Top room amenities include air conditioning, a desk, and a pool view.
What food & drink options are available at Suenos Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and an outdoor dining area during their stay.
Is parking available at Suenos Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Suenos Tulum?
Conveniently located restaurants include La Zebra Beach Restaurant and Bar, La Corriente Tulum, and Mulberry Project Tulum.
Are there opportunities to exercise at Suenos Tulum?
Yes, guests have access to a pool and yoga classes during their stay.
Which languages are spoken by the staff at Suenos Tulum?
The staff speaks multiple languages, including English and Spanish.
Does Suenos Tulum have any great views?
Yes, guests often enjoy the ocean view available here.