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Kore Tulum Retreat and Spa Resort

Carretera Tulum - Boca Paila Km 3.8, LT 48 Carretera Federal Playa, Tulum 77760 Mexico
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Room & Suite (662)

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About

#89 of 251 hotels in Tulum
Location
4.4
Cleanliness
4.5
Service
4.2
Value
4.0
Intimate 94 suite adult only resort is slow pace .located on Tulum’s hotel zone minutes away from the archaeological site. Close to local hot spots and off site beach club, day activities, yoga, meditation, bicycles, infinity pool, 4 ocean view Jacuzzis, selection of 2 restaurants and 3 bars ( including swim up pool bar) , in room dining, Spa, Fitness center, sundry shop, wedding packages available The Suites are situated in one of our six villas nestled among our lush gardens. All suites feature: Tropical garden views, furnished balcony, flat screen, hair dryer, security box, telephone, ironing set, air conditioning, alarm clock radio, double Jacuzzi either on balcony or in room, bathroom with double vanity, shower with rainfall shower head, hair dryer, vanity kit, magnifying mirror, marble floors, stocked mini bar, coffee maker, desk, and sitting area, bathrobes and slippers for use during stay, Iron and ironing board. Guests enjoy our sandy area with Balinese beds, ocean view as well as our infinity pool, four outdoor Jacuzzis Bicycles are one of our complimentary amenities available. Guests can sign them out to explore the area, or take part in one of our guided bike tours we also offer transportation to a local beach club where our guests have access ( minimum consumption required at the beach club not owned by resort
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Taxi service
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Game room
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Karaoke
Board games / puzzles
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish

Location

37Car recommended
Grade: 37 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
See what other travelers are saying
  • CanadaDanYWG
    Winnipeg, Canada120 contributions
    Lovely spot on the shore
    We chose this hotel because of the beautiful grounds, the location and the value. I guess not having a 'beach' lowers the price but after a few trips to the Mayan Riviera we have found swimming in the ocean is not usually possible so why pay for a beach when you can't use it anyway? The view and sounds of the ocean were fabulous. Plenty of soft beach towels, cabanas and lounge chairs. We never had a problem finding a spot in either the sun or shade depending on what we wanted. Serving staff were friendly, attentive and made sure we had the best time. Special shout outs to Noemy (sp?), Lucia and Alan for their contributions to our week! The fit and finish of the buildings and rooms were fantastic. Really lovely designs, materials and attention to detail. Very clean and well kept. Quality of the food and beverages were very good. We never ate off resort. The Master Suite is completely understated on their website... FABULOUS suite which is basically two of their standard hotel rooms in size with TWO FULL bathrooms, large living room completely isolated from the bedroom by a heavy door and more space than we could actually use. I'm a diver that gets up at 5am and travels with a lot of gear and full underwater camera rig. I had more than enough space as a work area to lay out and assemble my equipment while my girlfriend slept soundly. The second full bathroom and kitchenette is off the living room so I could get ready every morning without disturbing her in the slightest. Best suite we've ever had in 8 trips to the Caribbean and being at some of the finest resorts. I think this has absolutely spoiled us from here on out. I don't think we could have found a better place for our Tulum vacation with our friends. Thank you to the staff and management that made this a wonderful week.
    We appreciate you taking part of your time to share with us your experience, and knowing that you enjoyed your vacation, See you soon in this your second home. regards.
    Written February 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Written February 2, 2020
  • L T
    1 contribution
    Great stay! Definitely coming back
    We loved our stay at kore! The room was bigger than expected and we got a view of the ocean even though our room was called a garden view. The staff was wonderful across the board. Everyone was so helpful and accommodating. The food was great! My friend and I are vegan and the cooks were able to make accommodate our needs. We got creative and asked for our meals without meat or cheese and we never faced any trouble. We biked to the beach club everyday (7 minute bike) and we also hung out by the pool as well. The staff came by often to check if we needed anything. The front desk staff was so nice and helpful with questions about the town and restaurants. The bikes are so convenient and are available until 6pm at no cost. We also happened to be staying at kore during Super Bowl Sunday. Although I was not interested in watching, the staff did throw a super bowl party. It was outdoors with tons of snacks and drinks and four screens playing the game! Overall amazing and we will definitely be returning.
    Thank you very much for your comments, and share with us your experience, and know that you enjoyed your vacation. we wait for you soon..
    Written February 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Traveled with friends
    Written February 3, 2020
  • integrated1
    Avondale, Pennsylvania22 contributions
    Beautiful all inclusive in Tulum.
    This was my 3rd stay at Kore Tulum. The hotel sits on a beautiful cliff overlooking the ocean. There are palapas that each have about 8 beautiful large rooms with comfortable beds with many amenities that are not available at some of the other eco Tulum resorts such as great electric and hair dryers. The food is very good. Special thanks to Alain with entertainment who adds lots of fun through out the day. The Galleria is the place for coffee, snacks and cocktails with the most wonderful bartender Sergio. He is a beautiful Mayan man who prepares fabulous drinks and snacks. Also some nice tequila and mescal. I cannot wait to go back in a couple of weeks for my girls trip! Everyone at the resort was wonderful from reception to all bartenders and servers. Please keep in mind this is not big resort all inclusive. There are bikes that you can take to the local beach which is about 8 minutes away. They also have a relationship with a beach club.
    We appreciate you taking part of your time to share with us your experience, and knowing that you enjoyed your vacation, See you soon. regards
    Written February 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Taiye M wrote a review Sep 25
2 contributions
I went with my partner and had a lovely time. The hotel is more beautiful in real life. The staff are friendly and polite. Would go to the hotel again. There was a wedding going on there when we were there but honestly didn't cause any problems, more beautiful than anything. The only thing i would say, it the we had a jacuzzi in our room which was very dirty and we couldnt use it in the end. The food was good and worth the inclusive but i would rate the food maybe a 3.5/5. But if you have a mix of the hotel food and the food when you go out, then its fine!
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Date of stay: September 2023
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kathryn O wrote a review Sep 10
Sligo, Ireland2 contributions2 helpful votes
+1
This place was just divine & we would return in a heartbeat! We spent over a week here & would have stayed forever if we didn't have to go back to reality unfortunately! The location is absolutely fantastic....yes, there are construction works outside, with guards, but you don't hear anything & after the chain came off one of our bikes as we were cycling back from the nearby ruins, one of the workers downed tools & rescued us - btw, we found the white bikes better than the blue ones. The hotel itself is absolutely stunning, the rooms are massive, with super comfortable huge beds, the pools are so inviting & the ouside Jacuzzis with the beautiful views are so relaxing (even nicer with a margarita in hand!) & the iguanas & birds in the grounds are beautiful. We didn't see the residential monkey that pops by for his snack unfortunately, but maybe next time we go back we will be lucky! The food was absolutely delicious & with one of us being vegetarian, I wasn't sure if they would cater for me but there was loads of options. They had different themed nights too which was great and we hugely enjoyed the Mayan Shaman ritual. What made our holiday really special was the amazing and dedicated staff - Vincente, Jesus, Noemei, Enrique, Balam, Wilbert, Alejandro to name just a few who kept us wined and dined for breakfast, snacks, dinner & drinks by the pool! Thank you so much again everyone! There are activities also which you can join in with including volleyball, zumba in the pool, yoga and bike rides with Uli (who also kept the tunes going by the pool, so thanks a mill again for that!) And I'd definitely recommend having fun in the pool & joining in the volleyball when Uli puts the net up! We met some amazing people as well here & it was great to have the chats! We would go back here in a heartbeat! Thank you Kore Team for giving us unforgettable memories & hopefully we'll make new ones with you again in the future!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 1 week ago
Dear Kathryn, Thank you for your review! We are glad to hear that you enjoyed your stay with us and that our staff made your holiday special. We look forward to welcoming you back in the future! Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathanya D wrote a review Sep 3
4 contributions
+1
Beautiful hotel with it's own Cenote (not for swimming). Reception staff were extremely helpful and welcoming. Hotel room was superb size, with a large bathroom with walk-in shower and a separate jacuzzi area. Rooms well serviced. Pool other than needing a couple of tiles replaced, was fabulous. Perfect temperature with different heights for swimming and relaxing. Swim up bar kept the drinks flowing, Sergio was brilliant. Restaurant, different menu every night. Table service breakfast, lunch and dinner except Thursday night as that was BBQ night and Saturday Night as that was Mexican night. I think the hotel could make the Mexican night into a Fiesta night to give it the authentic Mexican Feeling. Sunday breakfast was a buffet and the hot chocolate was divine. Our waiters Enrique, Noemi and Francisco were superb, especially with remembering my food allergies. Very on the ball with making sure drinks were replenished. The hotel gives the option for room service dining but we didn't use this. Uli was a great activities host, and gives options. Not obliged to take part. Bike hire, choose carefully. We did a 30km ride on ours but they require either a lot of maintenance or replacing. We didn't use the gym, but it's there if you want it. Spa - excellent facilities. We had a couples massage. Very relaxing. Tulum is a quiet area, if your looking for a beach holiday, this is not for you as it is a rocky coastal area. The guards outside are security for the Eco Park. You can't hear the development work going on outside the hotel once your inside. There was one day where we were pre warned there would be no running water due to the outside development which the hotel made provision for. Just needed to run the taps in the room to clear the water once it was restored. Look forward to Tulum International Airport opening and returning to this little Gem.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Once Tulum International Airport has opened, that will be closer than Cancun. Visit Tulum Ruins...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 1 week ago
Dear Nathanya, Thank you for your kind words and for choosing our hotel. We are thrilled to hear that you enjoyed your stay and hope to welcome you back soon. Your feedback is important to us, and we strive to maintain our exceptional service. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Faith B wrote a review Aug 2023
1 contribution1 helpful vote
I canceled my trip due to a change in plans, I reached out to the resort and they confirmed (via email) my refund and said I would see the money would be returned in 30-90 days. When 90 days arrived and I had not received the refund I began emailing them with no response for going on two months. I have tried calling but can not get through as the recording is in Spanish then the call hangs up. I plan to see about filing a case in small claims court in the US to see if it possible to get my money back that way. Has anyone else experienced this issue?
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeremy M wrote a review Jul 2023
3 contributions2 helpful votes
We have stayed here twice once in 2021 and once in 2023 both times have been wonderful. Let me start out by saying the property could use some investment. Its older and shows its wear. It needs attention in the aesthetic department. Would benefit greatly from a remodel. This is truly the lowest mark they get from us. The hospitality here has been great both times. The font desk is very accommodating and never seems annoyed to help. Never any issues getting towels or anything done for the room. People are constantly cleaning and sweeping. The property is kept very tidy. We have always had great service in the restaurant and at the bars. Of course the better you tip the better service you get. We always stay 5 nights so that gives us time to get to know the servers and you'll usually make a friend with one and they will take care of you. The food is really good. Some of the lunch/snack options are mediocre, but breakfast and dinner is always a slam dunk. Highly recommend the chiliquilas for breakfast and the aguachile for lunch. There are several gluten free options and a few veg options. Don't expect a party every night. This is one of the main reasons we continue to come here. This is a small property and it is not high strung like most resorts. Its very laid back and quiet most of the time. No loud music into the wee hours. No super in your face hype men trying to get you to participate in activities. They usually have one event on the weekend for example this past weekend they had a Mayan shaman do a healing ceremony. It was very cool. They brought a bunch of hand made goods. They do set up volleyball in the pool and last time we came they had some other pool side activities. Dancing lessons and water aerobics. We have yet to use the spa facilities so cant review that. There is no beach. So take that into consideration when booking. They do have free bikes to use which are first come first serve and you can use them to ride top the beach (10min ride). The road to get to the beach is now considered part of the national park (it was not like that on our previous trip). There is currently a booth outside the resort where you have to buy a bracelet to travel down the road to the beach. We were able to convince the guy to let us in with some sweet talking lol. We are not fluent in Spanish but from what we could gather is that the resort will be receiving bracelets for entry into the park for its patrons. So if you are able to get one keep it on that way you don't have to repay if you want to go to the Tulum ruins, which you absolutely should. Currently there is a lot of construction in the area and that made getting in and out of the resort a bit difficult sometimes as there was traffic. They are redoing the main drag into Tulum and the road along the beach to the national park. Judging by just the progress they made while we were there it shouldn't be long before its complete. Rooms are dated but are kept clean. Rooms are large with seating areas and jacuzzi tubs(some are outside on the patio some are inside the room). Nice big stand up showers. Beds are firm but that's how I like them. Plenty of space. Minifridge. A/C is ice cold! We don't spend much time in the rooms so we are not very picky. Pool with negative edge was always clean. Never too much chlorine. Never seemed too crowded. 4 hot tubs. Small pool bar in main pool. Small cabanas around the property and several sitting areas which are good for relaxing and taking pics. This place is full of cool picture spots. Free wifi. Not the best but it works. Has a small gym which needs some attention but you can get a good workout in. Few treadmills (Nice ones) Few ellipticals. Chest/shoulder press machine. lat pull (was broken) Another multi use cable machine. Leg press machine. Leg curl machine. and dumbbells with flat and adjustable benches. We love Kore and will continue to come back!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you want to use a bike for the day. Get up early and snag one. Also test it out before you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded Aug 2, 2023
Dear Jeremy , Thank you for your review of Kore Tulum Retreat and Spa Resort! We are thrilled to hear that you have stayed with us twice and that both times were wonderful. We appreciate your feedback about the property needing some investment and attention in the aesthetic department. However, we are glad that the hospitality was great both times and that the front desk was accommodating. We are pleased that you enjoyed the food and the service in the restaurant and bars. It's great to know that the property is kept tidy and that the pool with negative edge was always clean. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marianne M wrote a review Jul 2023
Los Angeles, California2 contributions
I was honestly keeping expectations low based on the reviews here, but had an absolutely wonderful time at Kore! My friends and I were doing a bachelorette trip, and found the resort to be so nice and relaxing. The air conditioning worked well in the rooms, no complaints at all about the food, and the staff was really nice and accommodating. Rene actually saved the day when our ATV tour got cancelled, quickly organizing another option with a local taxi to be our guide for the day, which honestly worked out even better than our original plan. Karaoke with Ulysses was especially fun! While there isn't direct access to the beach (it's an ironshore beach), you do get gorgeous seaside views, and the pool with the swim-up bar worked just as well for us. If you're expecting a massive all-inclusive resort like you'd get in Cancun, this is not that---it's a smaller, more intimate vibe, which was great for relaxing with friends for a long weekend. The 3 nights we stayed there was the perfect amount of time, though if we had another day there, we would have loved to explore even more of Tulum and do a proper beach hang.
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Date of stay: July 2023
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded Aug 2, 2023
Dear Marianne , Thank you for your review of Kore Tulum Retreat and Spa Resort! We are thrilled to hear that you had an absolutely wonderful time during your bachelorette trip and that the air conditioning worked well in the rooms. We appreciate your feedback about the food and the staff being nice and accommodating, especially Rene who saved the day when your ATV tour got cancelled. It's great to know that you enjoyed the pool with the swim-up bar and the karaoke with Ulysses. We are glad that you found the smaller, more intimate vibe to be great for relaxing with friends for a long weekend. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gloria Y wrote a review Jul 2023
1 contribution
Based on the reviews here, I went in to Kore Tulum with guarded expectations. But the resort, the rooms, the food, and the people blew me away! I had a great time with my friends!! AC worked great in the rooms. It was a bit too hot for hot tub nights but that's OK. The views were stunning and cleansing, and everything just pulled you to feeling present. The iguanas were fun to spot! Karaoke was every night at the bar and it's just fun! The resort is on the smaller side but if you're there for 2-3 days, it's sufficient. It felt secure, especially with the gate attendants counting the number of people in the car when we returned from our excursions. The reception staff was also super helpful. We needed to pivot last minute and come up with new plans. Rene at the front desk helped guide us and even found us a great taxi driver who ended up being our driver for the day for a nominal fee. It made the day even more epic than what we had originally planned! I'd love to return here, although I would probably return in the winter when it's not so hot and humid. I think we went at the beginning of hurricane season. The breeze was nice but the humidity and sudden rains weren't my cup of tea. However, I think because it was beach side and surrounded by nature instead of concrete, the heat wasn't as overwhelming as people were warning me about.
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Date of stay: July 2023
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Trip type: Traveled with friends
Room Tip: The food does take a bit of time so get to the restaurant/place your room service earlier than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded Aug 2, 2023
Dear Gloria , Thank you for your review of Kore Tulum Retreat and Spa Resort! We are delighted to hear that you had a great time and that the resort, rooms, food, and people exceeded your expectations. We appreciate your feedback and are glad that you enjoyed your stay with us. We are especially grateful for your kind words about our reception staff, particularly Rene at the front desk. We are glad that they were super helpful in guiding you and assisting with last-minute plans. We would love to welcome you back to Kore Tulum Retreat and Spa Resort in the future. If you do decide to return, we recommend considering the winter months when the weather is not as hot and humid. We appreciate your feedback about the breeze and the beachside location mitigating the heat. Thank you again for your review, and we hope to have the opportunity to host you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandi W wrote a review Jul 2023
1 contribution
Great experience! We got a day pass on our honeymoon. We got couples massage. Elda did our massages perfectly! The resort was very upscale with great customer service! We also enjoyed the food. Walked around and took in the views and vibes. We will definitely return!
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded Jul 7, 2023
Dear Brandi , Thank you so much for taking the time to share your experience with us. We are glad to hear that you had a positive experience and we appreciate your kind words. We would love to have you as our guest again soon. Please do not hesitate to reach out to us if you have any questions or if there is anything we can do to make your next stay even better. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Billhskier wrote a review Jun 2023
Piedmont, California4 contributions1 helpful vote
We went via RCI and the all inclusive was $1400, the value to us was no more than $700. We like a mimosa at breakfast but the rule was no drinks before 11 M Ridiculous! All the food tasted Mexican, even on the Italian and Asian nights. There was no red wine on the Italian night. Duh! Praram, a Thai dish requires Asian vegetables and a peanut sauce. It had neither, and was tasteless. We had arranged with the resort for an airport pickup. It never came, and we ended up taking local transportation to the resort.
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Review collected in partnership with RCI
Date of stay: April 2023
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded Jun 28, 2023
Dear Guest , Thank you for sharing your feedback. We apologize for any inconvenience or disappointment you experienced during your stay with us. We appreciate your feedback and will work to improve in the areas you mentioned. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monika D wrote a review Jun 2023
2 contributions
+1
My husband and I spent 10 days at Kore Tulum for our 20th wedding anniversary in June 2023. We really liked the hotel and service we have received. The location is good, very secluded but secure with gates that are checked for anyone entering the resort. There is a beach near by, about 10 min cycle away ( free bikes provided by the hotel) we had no issue with the ones we took few times out. There are road works carried outside of the hotel as improvements of the area, none of which is the fault of the hotel. The hotel was cleaned daily, our room service was very good with towel changes and bedding. The hotel needs a bit updating in places as a bit dated, but it’s not a spoiler at all. The food was good and different menu each day for the main meal… Tacos were our favourites! And of course we loved Francesco and Vincenzo! The best waiters that made our stay even more pleasant. We did a lot of excursions, none of which were booked by the hotel, but they offer various trips too. Tulum Ruins are on the door step (20 min cycle away) worth a visit. Cenotes are a must too! Fantastic experience! We did Chichén Itza private tour that we absolutely loved it too! It’s about 2hours drive away so plan for the full day out! The bar was good, pool bar open during the days serving cocktails in the pool, which we have enjoyed immensely. waiters come up to your sun lounger offering drinks and with a little tip they will look after you all day ! We had a SPA treatments on our anniversary day, 2hours couple massage, reflexology and full body scrub! Followed by jacuzzi that was beautifully decorated for us on the special day! I would recommend to anyone visiting Kore to book the SPA as it is absolutely amazing ! The pool was cleaned daily and we loved lounging on the day beds by the sea front- you need the breeze in the heat! The sheets very clean and changed daily… There was a power cut one day and loss of air con but it was resolved fairly quickly and if we had any issue e.i needing an extra water or toilet roll - we received service very quickly! We are not ones for a big parties and loud music so for us this resort was best suited, if you are after something louder then look elsewhere… We booked the romantic dinner ( lobster and steak) a bit pricey for the food we received ( in our opinion) the lobster was very chewy and not best cooked as we had better lobsters before … although the setting was lovely by seafront….and we still enjoyed the experience on our night! We really enjoyed our stay and the hotel, if we were really picky I would stay - update and refresh the hotel… it can be noisy at night as rooms have adjoining doors to connect the rooms and you can hear loud voices …( also depends on guests next door ;)) Overall really lovely and we enjoyed our time here as staff did their best to make our time special! Thank you to everyone at Kore Tulum!
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$166 - $303 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Zenserenity Wellness Resort Tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
94
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KORE TULUM RETREAT AND SPA RESORT $156 ($̶5̶9̶7̶) - Updated 2023 Prices & Reviews - Mexico

Frequently Asked Questions about Kore Tulum Retreat and Spa Resort
Which popular attractions are close to Kore Tulum Retreat and Spa Resort?
Nearby attractions include Hilo Rojo Tulum (0.3 miles).
What are some of the property amenities at Kore Tulum Retreat and Spa Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Kore Tulum Retreat and Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kore Tulum Retreat and Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Kore Tulum Retreat and Spa Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Kore Tulum Retreat and Spa Resort?
Conveniently located restaurants include Mi Amor Restaurant, Tseen-Ja by AZULIK, and Potheads Beach Road.
Are there opportunities to exercise at Kore Tulum Retreat and Spa Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Kore Tulum Retreat and Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Kore Tulum Retreat and Spa Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kore Tulum Retreat and Spa Resort?
The staff speaks multiple languages, including English and Spanish.
Does Kore Tulum Retreat and Spa Resort have any great views?
Yes, guests often enjoy the ocean view available here.