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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Regularly sanitized high-traffic areas
Updated 05/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 200 hotels in Tulum
Location
Cleanliness
Service
Value
Travelers' Choice
Ana y José Hotel & Spa The most emblematic piece of Tulum with breathtaking beaches and premium services, we have been captivating guests from all over the world for 40 years. We are the most emblematic piece of Tulum and the perfect getaway in the Mexican Caribbean. Your dream vacations are here, visit us and experience #TheGoodLife.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Boating
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Diving
Golf course
Hiking
Ski rentals
Snorkeling
Water park
Windsurfing
Aerobics offsite
Bicycle tours
Fishing
Water park offsite
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Green
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
37Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
Contact
Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $12/day
983Reviews50Q+A86Room tips
Reviews
Traveler rating
- 649
- 178
- 55
- 52
- 56
Time of year
Traveler type
Language
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Selected filters
- Filter
- English
Popular mentions
Alberto, Oscar, Gener, Eymar were the team of servers that we had and they treat you like Royalty! Thanks! Highly recommend! And the ambiance is amazing! The beach and pool awesome! They even made me a Drink from pinterest!
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
Hotel's Favorite
I first stayed at Ana y Jose back in Oct’20 mainly because of its location: beach side in the hotel zone and few minutes walk to some of the best restaurants in Tulum. Had an amazing experience and ended up staying with them again in December for 10 nights! The rooms are great and cleaned multiple times/day, the restaurants serves some of the most delicious food and the best part is the staff. The staff is very friendly and make you feel like home. Also the concierge team in particular Paulina was very helpful with giving activity and restaurant recommendations/reservations. Highly recommended!
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Date of stay: December 2020Trip type: Traveled with friends
2 Helpful votes
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded Feb 15, 2021
Hello, good afternoon dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.
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The beachfront restaurant was our favorite lunch spot in Tulum. Not only is it a beautiful view, it is awesome decor, fun and relaxing music, and the best service. Oscar, Gener, Eymard and Alberto were the nicest! Thank you, Ana y Jose! We had a great time!
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
We stayed in the premium bedroom suite, and it was one of the most amazing rooms I have ever stayed in. Just see the pictures. Amazing hospitality and service. Paula, in particular, was just so nice and went the extra distance to make our stay extra memorable. The restaurant staff were all so friendly. The location is great - walking distance within everywhere. I will be back.
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Date of stay: July 2021
Helpful
From the entrance at the road to sitting just a few feet from the ocean once seated, The host, waiters, and everyone else at this establishment has been SO WELCOMING! Victor and the rest of the waiters were very attentive, knowledgeable, and any other positive adjective you can describe this elite crew! We would highly recommend
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
PRICE RANGE
$384 - $568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana y jose charming hotel tulum, ana y jose charming hotel and spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
33
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Claim Your Listing Frequently Asked Questions about Ana y Jose Hotel & Spa
What are some of the property amenities at Ana y Jose Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ana y Jose Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Ana y Jose Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ana y Jose Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Ana y Jose Hotel & Spa?
Conveniently located restaurants include Fresco's, Chambao Tulum, and Ilios Greek Estiatorio.
Are there opportunities to exercise at Ana y Jose Hotel & Spa?
Yes, guests have access to a pool during their stay.
Does Ana y Jose Hotel & Spa have an airport shuttle?
Yes, Ana y Jose Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ana y Jose Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ana y Jose Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Does Ana y Jose Hotel & Spa have any great views?
Yes, guests often enjoy the ocean view available here.