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Room & Suite (276)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Individually wrapped toiletries
Updated 05/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#28 of 219 in Tulum
Location
4.7
Cleanliness
4.4
Service
4.2
Value
3.7
Travelers' Choice
Ana y José Hotel & Spa The most emblematic piece of Tulum with breathtaking beaches and premium services, we have been captivating guests from all over the world for 40 years. We are the most emblematic piece of Tulum and the perfect getaway in the Mexican Caribbean. Your dream vacations are here, visit us and experience #TheGoodLife.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Boating
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Hiking
Ski rentals
Snorkeling
Windsurfing
Aerobics offsite
Bicycle tours
Fishing
Water park offsite
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
38Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $25/day
1178Reviews53Q+A99Room tips
Reviews
Traveler rating
- 807
- 189
- 59
- 55
- 68
Time of year
Traveler type
Language
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Selected filters
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- English
Popular mentions
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Most Recent
Top day at the beach club food was class, drinks were class all the people who served us were great, Raphael our main waiter was top draw, top bloke along with his pal David and not to mention isai and honer, some boys. Would defo recommend and would also love to go again.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded yesterday
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
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Hotel's Favorite
I first stayed at Ana y Jose back in Oct’20 mainly because of its location: beach side in the hotel zone and few minutes walk to some of the best restaurants in Tulum. Had an amazing experience and ended up staying with them again in December for 10 nights! The rooms are great and cleaned multiple times/day, the restaurants serves some of the most delicious food and the best part is the staff. The staff is very friendly and make you feel like home. Also the concierge team in particular Paulina was very helpful with giving activity and restaurant recommendations/reservations. Highly recommended!
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Date of stay: December 2020Trip type: Traveled
3 Helpful votes
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded Feb 15, 2021
Hello, good afternoon dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.
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everything was excellent, food and service, and location, and staff!! They made us feel at home, and safe, and we could not have asked for a better hotel experience. I would highly recommend this hotel.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded yesterday
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Great service from Rafael!! 5 stars! Very friendly and accommodating, helped us get everything we needed and more. Will def be coming back here soon to enjoy this beautiful place. 10/10 recommend. ((:
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 4 days ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Gracias a Miguel, David, Isai y Primitivo.. Servicio mas excelente.. (Great service!!) Ignacio was the best bartnender.. I recommend to ask for all of them if you come to the beach club.. Great food and Drinks
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 4 days ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Isai was very very helpful and nice, So was Rafael. Really enjoyed our time here. Great access to the beach and very comfortable sun beds. Would deffo recommend for anyone who would like a nice relaxing time under the sun.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 4 days ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Great location and amazing staff. Basic amenities in the room. We had a shared pool which was cool. The hotel offers beach beds and towels, the beach is breathtaking! Do not recommend having breakfast in the hotel; the cafeteria is way below expectations.
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Date of stay: June 2021
Location
Cleanliness
Service
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 4 days ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
This is probably my 5th or 6th stay at Ana Y Jose. I love it that much. The customer service is top notch. The location is prime. The grounds are so beautiful. The food is fantastic! The drinks are tasty. I've stayed at almost all the different type of suites and can honestly say, that from the smallest to the largest, I was never disappointed.
Read more
Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 1 week ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Our stay at Ana y José was a wonderful time away and the beach service from Rafael and David was amazing. They were kind, attentive and surprised us with a special birthday treat unprovoked. Thank you again for taking such good care of us!
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 1 week ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
+1
Amazing service! Rafael at the beach, Antionio, and jaavy, all Extraordinary service. The food is great, the service is excellent. The beach had some seaweed but the hotel works hard at clearing it out. We didn’t do any sightseeing we just hung and the beach and pool for seven days!
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 2 weeks ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
PRICE RANGE
$499 - $656 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana y jose charming hotel tulum, ana y jose charming hotel and spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
33
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Claim Your Listing Frequently Asked Questions about Ana y Jose Hotel & Spa
Which popular attractions are close to Ana y Jose Hotel & Spa?
Nearby attractions include Plaza Comercial Aldea Mangle (0.2 miles) and Aldea Mangle (0.2 miles).
What are some of the property amenities at Ana y Jose Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ana y Jose Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Ana y Jose Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ana y Jose Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Ana y Jose Hotel & Spa?
Conveniently located restaurants include Confessions Tulum, Fresco's, and Mamazzita Tulum.
Are there opportunities to exercise at Ana y Jose Hotel & Spa?
Yes, guests have access to a pool during their stay.
Does Ana y Jose Hotel & Spa have airport transportation?
Yes, Ana y Jose Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ana y Jose Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ana y Jose Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Does Ana y Jose Hotel & Spa have any great views?
Yes, guests often enjoy the ocean view available here.