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PavoReal Beach Resort Tulum

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#25 of 87 Hotels in Tulum
Certificate of Excellence
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PavoReal Beach Resort Tulum
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756 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Melbourne, Australia
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed yesterday NEW via mobile

We stayed here for 3 nights for a short visit to Tulum. The beach the hotel is on is very beautiful and the bar is very close to where you can sit and relax with an incredible view. The rooms are a decent size and the beds are okay. However, the hot water was very hit and miss and more... More 

Helpful?
Thank Amy88157
Phillipsburg,sxm
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Beautiful Place . Really Funky Rooms ( in a nice way). Beach was stunning. Grounds were inspiringly beautiful. Well laid out. Safe , clean, friendly. Many pools to enjoy. Food in the buffet all inclusive restaurant was excellent. Service impeccable. I tipped everyone ! They really appreciated it. Even twenty pesos ($1 at the time ) was appreciated. Too many... More 

Helpful?
Thank Bstnlite
newcastle
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago via mobile

The resort is on a lovely private beach about 10 minutes out of town. it costs $200 mx to get into town the food is above average for an all inclusive resort and the bar is open until late with cocktails and snacks and water the whole resort is clean and beautiful, the staff were amazing the only reason it... More 

Helpful?
Thank Brooke L
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Dear Guest, Thank you for being our Guest and for this review. We appreciate so much any suggestion given to improve our customer care. We’re very sorry for the blanket, yes it could happen, even if it shouldn’t be. For any accidental distraction by our team, the manager on duty is forever there at your service. You’ve just to talk... More 

USA
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 weeks ago via mobile

Small hotel (112 rooms) but a great long beach, 5 pools, secluded and inexpensive all-inclusive. Unless you don't plan on sightseeing and will eat all meals here, you should rent a car. Taxis overcharge locals (I know. I'm a local). Hard to beat $120-160 per couple for drinks all day. Rooms were small but clean. Food was buffet style but... More 

Helpful?
Thank LVworldTraveler
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Dear Guest, We appreciate so much your review. Our all-inclusive Resort has the very best “value for money”. All the people of our staff is friendly, professional and focused on real needs of our precious guests. Thank you! Hope see you here again! More 

Moscow, Russia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Our trip in Mexico was devided into the two parts: sightseen and the beach. Our first base was Tulum with its white sandy beach and surrounding sights. PavoReal is an excellent choice for the beach in the morning and historic sights in the afternoon. The food in the restaurant is really great. All is very delicious! The entertainment program in... More 

Helpful?
Thank Katya C
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Mrs Katya, Thank you very much for being our guest and for this review. All our crew is grateful to you for appreciating any service and option in this Resort. Thanks a lot! More 

Queretaro, Mexico
Level Contributor
254 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 weeks ago

We really enjoyed our stay here. The beach was practically just for us and as it was low season there weren't so many guests at the hotel, which made the beach more private like. Beach is very beautiful! And there are lots of pelicans flying around. Staff is very nice too. Food is ok.. for breakfast is fine.

Helpful?
1 Thank DFeb
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Mr D Feb, Thank you so much for being our guest and for telling your experience at the PavoReal. Our pretty Resort is immersed in an unspoiled nature. You can be friends with pelicans, but also with some turtles who lay their eggs on the beach, or also with some iguanas lying in the sun. Thanks a lot from all... More 

United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

I have mixed reviews about this property. I will say that the property itself is very charming, well decorated and the staff is friendly. There are a few qualms that we had with this property though, that should be noted. 1.NO toilet paper down the toilets. Ugh 2. Internet is very poor, included only in main area. 3. Plan to... More 

Helpful?
1 Thank BetaniaTravels
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Mrs Betania, thanks a lot for this review and for your honesty in telling of your stay at PavoReal. We appreciate your evaluation on our staff and food, on the location and the sea. We’re very sorry about the high volume of entertainment activities. We’re going to speak out on it to the entertainment manager. Rooms are not so small... More 

1 review
Reviewed 5 weeks ago via mobile

Had a great sports massage in pavoreal hotel I'm a runner so have them weekly the guy was really nice and it realised all tensions in shoulders and legs :) will definitely be going back 2017 staff friendly and had great stretching class in morning on the beach sets u up for the day

Helpful?
Thank Angela M
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Mrs Angela, Thanks a lot for being our guest and for this nice review. We certainly are waiting for you! We’re looking forward to welcoming you again! We wish you a wonderful day, More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 13, 2016

We were happy to stay on a relaxing, tourist free beach. it worked because we had a car and could drive into the town for nightlife and food whenever we wanted. The rooms were traditionally decorated and comfortable with beach view and access. The food was not good, but fine for breakfast and lunch. For the price, it was fine... More 

Helpful?
Thank Elaine L
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Mrs Elaine L, We’re grateful for your review. Thanks a lot for being our guest and for appreciating our relaxing style. Sorry for not meeting your preferred taste in food, but our restaurant offers an Italian style buffet. Our guests are used to love it. Thank you, More 

Newport Beach, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 28, 2016

This resort is run by genuinely friendly staff who will go out of your way to make sure you have a great time. You can do as much or little as you please and it is a perfect place for a family. This is not a mega PARTY resort hotel. However, if you are looking for a peaceful, secluded, comfortable... More 

Helpful?
4 Thank 1841club
Matteo_Musazzi, Responsabile relazioni con la clientela at PavoReal Beach Resort Tulum, responded to this review

Mr 1841Club Thank you! Thanks for being our guest and for this great review. Yes it is not a mega Resort made of thousands and thousands of rooms, but it has the whole comfort of any other Resort and the quiet of a human-sized little hotel. Thank you! We’re looking forward to see you again. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
The PavoReal Beach Resort Tulum which has been very recently renovated and restructured (during Summer 2012) is located in the wonderful Riviera Maya, only few km North of Tulum's archeological site, surrounded by the typical luxuriant Tropics vegetation. ... more   less 

Additional Information about PavoReal Beach Resort Tulum

Address: Carretera Federal Cancun-Tulum, km 237 | Tankah III, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $129 - $1,183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — PavoReal Beach Resort Tulum 3.5*
Number of rooms: 110
Reservation Options:
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Hotel Style:
#19 On the Beach Hotel in Tulum
#20 Family Hotel in Tulum
#27 Romantic Hotel in Tulum
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Questions & Answers

Here's what travelers have asked, with answers from PavoReal Beach Resort Tulum staff and other travelers.
91 questions
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Vernon, Canada
over a year ago
over a year ago
Sydney, Australia
Bluffton, Alberta, Canada

See all questions (91)

Questions? Get answers from PavoReal Beach Resort Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms near the beach/bar area are going to be loud throughout the day. Keep in mind...”
 of 5 bubbles BetaniaTravels, 4 weeks ago | Read review
“Upper-floor rooms have nice view of the ocean.”
 of 5 bubbles jonf279, Apr 27, 2016 | Read review
“Double rooms with thatched roof by main pool will have very loud entertainment from about 9 pm to 11 pm most nights.”
 of 5 bubbles field716, Mar 22, 2016 | Read review
“Ask for a top floor room overlooking the ocean - just gorgeous!”
 of 5 bubbles eire_grl, Mar 3, 2016 | Read review
“the wifii is bad unable to login to free wifi”
 of 5 bubbles gmay78, Feb 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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