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PavoReal Beach Resort Tulum

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Traveler (1899)
Pool & Beach (401)
Room & Suite (351)
Overview
Carretera Federal Cancun-Tulum, km 237 Tankah III, Tulum 77780 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
3.5 Star accommodation
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,232)
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198 results
Traveler rating
71
57
35
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LanguageEnglish
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71
57
35
18
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All reviewspavo realnice swimmingclean propertysnorkel gearitalian foodfresh fishsea grasstulum ruinstotal relaxationcouple of nightstacosrelaxing staysmall poolshrimplow seasonocean viewpools
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1 - 5 of 198 reviews
Reviewed 4 weeks ago via mobile

Entire first floor smells like sewer. Loud AC, hard as rock, short (I'm 5'4" my feet hung off) mattresses with a sheet on bottom and sheet as blanket. Food is inedible. One buffet area some pasta, mushy fried food selection, fruit and flat sodas. There...More

Thank tbcbbffl
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 4 weeks ago

Mr tbcbbffl, We’re going to tell the true history on this review: you booked a not refundable stay for a garden view room. At you arrival you didn’t like the room, so that, the front desk guy suggested a free upgrade in a superior room....More

Reviewed July 8, 2018 via mobile

The hotel grounds, food, and staff were wonderful. The location is great for tours and Pepe from the dive shop was very accommodating with helping organize these. If going into the town of Tulum, use the colectivo (van service) as it is far cheaper than...More

Thank Patrick P
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 3 weeks ago

Mr Patrick P “Thank you” just doesn’t seem like enough to say thanks for this review! Your suggestions were, and are, precious to us to improve our quality of services and hospitality. We’re pleased to endorse your feelings on the seaweed: it’s a natural thing...More

Reviewed June 16, 2018

We loved our 3 days at Pavoreal! The staff was great and the food was amazing! For only $15 a person a day you get the all inclusive meal and drink plan. I usually don't like buffets, but I thought this food was really good....More

Thank wayneaward
Reviewed May 12, 2018 via mobile

My 3rd time back at Pavoreal staff are great food amazing and u can’t beat the beach 🏝 only thing I would say it would of been good to have a massage in the beach instead of the rooms, great massage though back again very...More

Thank Angela M
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded May 18, 2018

Dear Angela M! What a wonderful award to our staff! Thanks a lot for this third stay here with us. We’re nicely ready to welcome you again anytime you want. Your favorite room is at your disposal. Greetings from Tulum The staff and management PavoReal...More

Reviewed April 26, 2018

First time Mexico vacationers. It was our honeymoon, so we wanted to stay somewhere semi-secluded and quite. We decided to stay in Tulum a bit longer and finish with a 1 night stay in Cancun. The hotel is a straight shot from the airport, between...More

1  Thank LuvTravel14_1
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded April 30, 2018

Mr/Mrs. LuTravel14_1 How to say? Thank you is not enough for your complete and pretty review. You (Guests) are our first thought in the morning, our last thought before we fall asleep and almost every thought in between. During all the day we move ourselves...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Free Parking
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Laundry Service
Multilingual Staff
Wheelchair access
Breakfast included
Concierge
Banquet Room
Babysitting
Things to do
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
$127 - $390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Tulum
#26 Romantic Hotel in Tulum
#36 On the Beach Hotel in Tulum
Room types
Suites
Details
Price range
$127 - $390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Tulum
#26 Romantic Hotel in Tulum
#36 On the Beach Hotel in Tulum
Room types
Suites
Add Photo Photos
Traveler (1899)
Pool & Beach (401)
Room & Suite (351)
Dining (116)
Amenities (8)
Business Center & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Dn H
September 23, 2017|
AnswerShow all 2 answers
Response from Jon G | Reviewed this property |
Transportation can be arranged through private companies run by Americans.
1
Vote
Russelly T
March 20, 2017|
AnswerShow all 3 answers
Response from Matteo_Musazzi | Property representative |
Hi, the ruins are 6km far from the Hotel
1
Vote
Google Translation
TracyPest
August 29, 2016|
AnswerShow all 5 answers
Response from eire_grl | Reviewed this property |
No, it's very casual all through the resort.
0
Votes
Room Tips
"not a tip but they have different rates for which room you would like"
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"There are 2-story cabanas near the noisy bar or a room farther away that is a solid building with hammocks on..."
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"There were rooms on the beach and some that weren't although they were only 90 seconds from the beach."
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"NEVER stay here"
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