We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Tulum
Post
Trips
Inbox
ProfileJOIN
Search

Pacha Tulum

279 reviews
#47 of 147 Hotels in Tulum
Save
Avenida Coba Norte, Tulum 77780 Mexico
Lowest prices for your stay
Booking.com
$66
View Deal
Reserve now, pay at stay
Expedia.com
$66
$55
View Deal
SAVE $11
Agoda.com
$66
View Deal
Reserve now, pay at stay
Orbitz.com$55
CheapTickets$55
Hotels.com$55
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (146)146
Traveler (92)
Room & Suite (41)
Dining (14)
Certificate of Excellence

About

4.5
Excellent
279 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
Pacha Tulum is 500 meters from Tulum center and a 5-minute drive from the archaeological site and the beach. We offer: Pool and cafeteria located in our garden, free Wi-Fi, 24-hour reception, free public parking. Our rooms are divided into two categories: Standard and Superior. The standard rooms have basic décor with rustic details, are about 14 mtq. The superior rooms are equipped with all amenities, including TV, are insulated and soundproof, measuring about 24 mtq. All rooms have air conditioning, ceiling fan, hairdryer, mini fridge and kettle. We offer our guests 4 types of breakfast with variations on request, served at the table, in our poolside cafeteria. The hotel offers tours of the area, and organizes diving activities in the cenotes Pacha Tulum is 1 hour and 20 minutes by car from Cancun International Airport. We offer shuttle service to and from the airport, on request , paying.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Bicycles available
Diving
Baggage storage
Convenience store
Street parking
Free internet
Wifi
Public wifi
Internet
Pool / beach towels
Bar / lounge
Coffee shop
Breakfast in the room
Vending machine
Snorkeling
Shops
Sun terrace
24-hour front desk
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
Bottled water
Room types
Bridal suite
Non-smoking rooms
See more room details
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Italian
279Reviews6Q+A14Room tips

Reviews

Write a review
Traveler rating
  • 166
  • 80
  • 19
  • 7
  • 7
Time of year
Traveler type
Language
    • More
Selected filters
  • Filter
  • English
Popular mentions
Great place and excellent location
My spouse and i stayed here for two nights and would have stayed longer if time permitted. The rooms weren't fancy, but were very clean had everything you would need. The staff was incredibly helpful in getting around. Freshly prepared breakfast with several options was a highlight! The bikes available for use provided even more freedom around the area. The Pacha Tulum is located just off a main intersection, but was very quiet. Would absolutely stay here again on our next visit to Tulum.
Read more
Date of stay: November 2019
Rooms
Service
Sleep Quality
Response from amneriss3, Propietario at Pacha Tulum
Responded Nov 21, 2019
Dear guest Thank you for a nice comment we really appreciate this review, all team will be happy to hear it about., hotel hope be better for your next visit to Mexico. Best Regards Veronika, Pacha Staff
Read more
Hidden little Gem!
My partner and I stayed here for just the one night, which was highly disappointing, as I could of stayed for days! It’s the perfect little place, hidden away of the main Tulum road, so it’s a great location! (With no noise! 🙏🏻) the pool and breakfast area is really cute, along with breakfast being really tasty! It’s included in the room rate and you get a choice of about 5 options, along with tea and coffee! The owner is Italian, so as you can guess is super friendly, welcoming and happy to help in any way. The bedroom we stayed in (room 14, deluxe suite) was bloody amazing!! Two big super comfortable beds, nice lounge area, with a great bathroom, shower room! Will definitely come back here to this little hidden gem!
Read more
Date of stay: October 2019Trip type: Traveled as a couple
Response from amneriss3, Gerente at Pacha Tulum
Responded Oct 20, 2019
Hi! Thank you for the fabulous description, we really appreciate that you share your experience. Your comments are very important for us. We hope to have the opportunity to host you again.
Read more
Excellent stay
Lovely boutique hotel in the centre of Tulum. Very clean and comfortable and 20 min bike ride from the beach. Lovely and helpful staff. You will feel like at home. Bikes rent and delicious breakfast included!
Read more
Date of stay: April 2019Trip type: Traveled with friends
Response from amneris08, Gerente at Pacha Tulum
Responded Apr 24, 2019
Thank you very much for granting a rating for your stay at the hotel and letting us know your comments for us is very important to know how we can improve our quality of attention for guests. We hope that in your next holidays and thanks for choosing us.
Read more
Hospitality plus! Great location! Quaint and enjoyable!
My partner and I stayed here for part of our large holiday. The hospitality here is amazing! The hotel is small and has a kind of rainforest feel! The rooms have everything you may need and indeed not 5 star luxury but the beds are comfy, the air con is great and the bathroom is all you need :) We found the free hire of bikes, snorkels and flippers the best! Saved so much hassle and money! Just leave your deposit and done! Also there is a big shopping centre across the road for supply’s, 2 restaurants next door is you want a quick meal or about 1km walk to the main strip! The breakfast was fabulous! And everyone we encountered was lovely and tried to make our stay as amazing as possible! Thanks guys!
Read more
Date of stay: January 2019
Response from amneris08, Gerente at Pacha Tulum
Responded Jan 30, 2019
Hello Lucy thank you very much for your lovely comments, we just did what we loved served and help people, and yes we have a small paradiase in Pacha, i´m agreed with you our breakfast is amazing, and the staff too. Thank you very much for let us be part of your holidays. Hope to see you soon. Betty
Read more
Room was dirty and no door on bathroom
We’ve visited Pacha Tulum last week. The room was dirty, doesn’t have enough blanket and so outdated. There is no door between the room & toilet. It felt disgusting. The bathroom is so congested & looks unhygienic. But the staffs were very helpful & informative. They should consider remodeling the hotel.
Read more
Date of stay: January 2019Trip type: Traveled with family
Response from amneris08, Director General at Pacha Tulum
Responded Feb 4, 2019
Dear Mohammad, thank you for your comments we area working on improve. Your comments are very important for us, thank you for sharing them. Last year we finish the second floor , where we have the Deluxe rooms, which have separate bathroom and modern finish. We hope to have the opportunity of serve you again.
Read more
Previous
123456…25
PRICE RANGE
$65 - $145 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
12
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Pacha Tulum
Which popular attractions are close to Pacha Tulum?
Nearby attractions include Cenote Zacil-Ha (0.2 miles), Temple of Doom (Cenote Esqueleto) (0.2 miles), and Naná Rooftop Bar (0.1 miles).
See all nearby attractions.
What are some of the property amenities at Pacha Tulum?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
See all property amenities.
What food & drink options are available at Pacha Tulum?
Guests can enjoy free breakfast and a lounge during their stay.
Learn more.
Is parking available at Pacha Tulum?
Yes, free parking and street parking are available to guests.
Learn more.
What are some restaurants close to Pacha Tulum?
Conveniently located restaurants include La Coqueta, Ristorante Sale & Pepe Tulum, and Nido.
See all nearby restaurants.
Are there opportunities to exercise at Pacha Tulum?
Yes, guests have access to an outdoor pool during their stay.
Learn more.
Is Pacha Tulum located near the city center?
Yes, it is 0.7 miles away from the center of Tulum.
See all nearby attractions.
Which languages are spoken by the staff at Pacha Tulum?
The staff speaks multiple languages, including English, Spanish, and Italian.
See all property amenities.
Want more?
See more questions & answers about this hotel from the TripAdvisor community.