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Hotel and Hostal El Punto

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Hotel and Hostal El Punto
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141 Reviews from our TripAdvisor Community

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Showing 66: English reviews
New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 10, 2016

The staff in this hotel are very hospitable and respectful. The breakfast was plentiful and fresh. My room was very clean and had a rustic and cozy decor. The whole place feels like it's in the mayan jungle. I fell ill one day and one of the staff members, Esau, went to check one me and even took my food... More 

Helpful?
Thank Cassy A
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2016

Just got back from my trip to Tulum and I stayed 6 nights here, If you are easy going, want something cheap, convenient, clean, A/C, minifridge, free breakfast and free bikes then this is the place for you! It's in a very central location between the beach and the town. We rode our bikes every where from here. Into town,... More 

Helpful?
Thank Jordan S
Saint Louis, Missouri
Level Contributor
4 reviews
4 of 5 stars Reviewed May 18, 2016

I recently stayed at El Punto, and highly recommend it. The location is pretty much perfect, between Tulum town and the beach/Maya ruins. El Punto's decoration is very Caribbean, very original, very artistic. I called El Punto to negotiate price for a private room, and from my first phone call with Federico and then Alejandro following up I felt comfortable.... More 

Helpful?
Thank laflaca2016
Moncton, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed May 2, 2016

El Punto was the key to our successful trip, it felt like our home for 6 days. It was really easy to get to know everyone. Federico, Alex, Mauricio, and George. You guys and the rest of the staff are awesome. With a great breakfast and juices to start the day, the hotel/hostel is well maintained. The little pool and... More 

Helpful?
Thank Dean S
Geneva, Switzerland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2016

Tulum was enlighted by our stay at El Punto ! It is the perfect spot in Tulum ! A big big thank you to Alejandro and Frederico whom without our stay would have never been the same ! They went above and beyond to make us have the best time. We were amazingly well received ! the staff is super... More 

Helpful?
Thank Sarah H
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 13, 2016 via mobile

100% would recommend this place. A small hostel area on the mezzanine with private rooms out the back means the service is totally luxurious! Such a nice atmosphere, we stayed up chatting with other people late every night. The staff are unbelievable! So helpful and genuine. I showed up hot & sweaty and they went above & beyond to sort... More 

Helpful?
Thank Josh F
2 reviews
4 of 5 stars Reviewed April 10, 2016 via mobile

Really kind and nice people working on the hotel and in the bar. Good room, good cleaning service, good prices and very good service. Fantastic that you can rent a bike for free, but make sure you choose the right one. Some bikes are really good, some are so-so and will cause you pain hehe. The food in the hotel... More 

Helpful?
Thank Johan N
Mainz, Germany
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2016

The hostel itself and its compound are very nice, so is the personal. I, for myself speaking, booked it because of the bikes and the included breakfast. But there are some disturbing issues: a) cash only! Even when you go with booking.com?! Do not pay in advance! b) AC and room. The room was moist and the AC neither got... More 

Helpful?
Thank Pieter W

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Holbrook, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 25, 2016

El Punto Hostel - Hotel First of all we booked a room here for one night through booking.com which said only the first night was available but not the second. When we arrived at the reception the woman greeted us saying we were booked for two nights. I told her we only booked one night as booking.com showed the second... More 

Helpful?
Thank SammyOnTheRoad
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 10, 2016 via mobile

I paid $45 for a bed in a 7 bed dorm which I find expensive but I guess it's the high season. I wouldn't normally complain but I've e-mailed them twice to find out if they found my eye glasses with no response. The water in the shower only turned on when it wanted to. You just stand there waiting.... More 

Helpful?
Thank Aclark614
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Exelent Hotel and Hostel for exelent prices! ... more   less 

Additional Information about Hotel and Hostal El Punto

Address: Avenida Coba Sur y Avenida Mercurio, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $46 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel and Hostal El Punto 2.5*
Number of rooms: 10
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