My partner and I have just stayed at this hotel for 2 nights and enjoyed our stay! Staff are very polite and helpful, able to give advice on tours, tickets and the area. We bought tickets for the Casa Tortuga Cenotes which was great, would definitely recommend. We enjoyed the…
Good location, 5mins walk from the Main Street of Tulum Nice room, enough space. Clean. Breakfast ok, few choices. Early noises from the car wash next to the hotel, the only thing I could say that it was disappointing about this hotel.
The hotel is not located well. The staff are great. The manager is super nice and sensible. The room we stayed in was on the ground floor and smelt musty when we got there. Upstairs rooms are better generally. Good breakfast. We paid too much though. the single bed was…
Great spot, super cozy suites with the authentic mexican vibe! Functional rooms, great shower, super clean and quiet at night. The lady at the front desk was very welcoming! Strongly recommend the superior suites!
Firstly, the hotel is not near the centre of Tulum as advertised. It is in a dodgy area on the very outskirts of town next to a strip club. We walked 2km from the centre of town to find the place, only the find the receptionist said we did not have a booking. Because the place…
"Ask for top (second) floor."
"If you want ultimate privacy stay in an upper room. Ground floor only has shutters, not curtains."
"Upstairs rooms have better privacy and comfort."
"Upstairs rooms are better but you pay for that."