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La Zebra Colibri Boutique Hotel

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Carretera Tulum Bocapaila, KM 8.2, Zona Costera, Tulum 77780 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
22 people are viewing this hotel
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Traveler (1667)
Pool & Beach (322)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from La Zebra Colibri Boutique Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 197 hotels in Tulum
Location
Cleanliness
Service
Value
Travelers' Choice
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and beach-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away.
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Room & Suite (268)268
Full view
Property amenities
Free public parking nearby
Free internet
Pool
Bar / lounge
Beach
Bicycle rental
Babysitting
Airport transportation
Parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Poolside bar
Evening entertainment
Car hire
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Boutique
Languages Spoken
English, French, Spanish

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
83Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
1660Reviews86Q+A100Room tips
Traveler rating
  • 1,370
  • 215
  • 33
  • 25
  • 18
Time of year
Traveler type
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  • English
Popular mentions
Pam S wrote a review Jun 18
Reading, Pennsylvania, United States3 contributions
We were fortunate enough to stay in this lovely hotel. Even though our trip had lots of rain, we still had a wonderful time. This was thanks to the wonderful Zebra hotel and staff. Everyone was so friendly. The staff went above and beyond to make you comfortable. The hotel is beautiful, rooms are all unique and lovely. They treated us as family! Plenty of spots to relax on the beach. If the weather had been sunny, I dont think we would ever want to leave! If you are going to Tulum, definitely choose this hotel.
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Date of stay: June 2021
Location
Service
Sleep Quality
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Response from Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel
Responded yesterday
Dear Pam, Thank you very much for taking the time to review and for your comments. We are sorry your trip encountered a lot of rain, but we are glad we accomodated you well. We will share your comments with the staff, I´m sure they will appreciate them all. Thank you again for recommending us and please do come back soon. Best, Gustavo Martínez
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gretchen e wrote a review Mar 2020
16 contributions8 helpful votes
Hotel's Favorite
Amazing!! I can't give enough praise. La Zebra is the optimal balance of Tulum luxury, 5-star service, and lively community. Overall, the hotel's location, rooms, and amenities cannot be surpassed. Rooms are massive, chic, quiet, and cool. The staff and servers are 5-star attentive, professional, and friendly. In addition to the service and amenities, it was the little details that made the stay spectacular: The complimentary mezcal was the absolute best out of my tasting tour. Comforting turn-downs with perfectly steeped tea, chocolates, and macaroons. Luxe toiletries and biofriendly bug-repellant. Plus complimentary sheet freshener to bring La Zeb's scent home. The beach club/bar is the best you will find in Tulum for fresh custom cocktails, good vibes, and making friends. This place is ideal for those desiring a lavish stay and a lively young adult community. I was there during a slow period, so there was always space on the beach; I imagine things are more crowded during high seasons. When Tulum was emptying out for the virus quarantine, La Zebra was the place for the remainder of us to find camaraderie. I am absolutely coming back as soon as I can. Cannot recommend more highly.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Every room is a good room.
See more room tips
4 Helpful votes
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Response from MAXIMEA469, Director General at La Zebra Colibri Boutique Hotel
Responded Apr 1, 2020
Dear Guest, Many thanks for firstly staying with us and secondly for writing such lovely feedback. I was so glad to read that the team made you feel so welcome with their 5 star service as you call it. Even with all the amenities features and samll details we have at our property, you are also right in pointing out that La Zebra is the place to meet for all who wants to have some good camaraderie while eating one of the best ceviche and tacos in town. Once again, many thanks for your kind words and we look forward to your next visit. Warmest regards, Max & Team General Manager
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Fiona M wrote a review Jun 16
2 contributions
I cannot praise La Zebra enough! Although we didn’t stay here ourselves we were here frequently and vowed that next time we visit Tulum we are without a doubt staying here. We came here for breakfast mostly, which was amazing, and to sit at the bar for drinks at the end of the night. The entire staff was so lovely and attentive, they really know how to make you feel welcome! Our server Jorge took excellent care of us for our breakfast meals. On the nights we came for drinks Rey, the head bartender, was so wonderful to us! He was really knowledgeable and friendly, we agreed we’d both specifically come back to visit him any day of the week! La zebra - you are doing everything right. Thank you for your service!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel
Responded 4 days ago
Dear Fiona, Thank you for taking the time to write about your experience with us. We would like to thank you for visiting us many times while having so many options in Tulum, that should mean we were special and we really appreciate it. We will certainly let our staff know about your comments. We are sure Jorge, Rey and the rest of the team will enjoy reading you. We hope you can come back soon and stay with us, please do not hesitate to contact us directly; we will be happy to assist you. Best, Gustavo Martínez
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kevin c wrote a review Jun 15
Los Altos, California54 contributions23 helpful votes
This hotel is way overrated in my opinion and not worth the expensive price tag. It’s well situated on the beach in a good location but lacks the personalized service others had written about. Hotel seems to lack character and personality, probably down to lack of management visibility. Utterly forgettable stay.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel
Responded 5 days ago
Dear Guest, We feel extremely disappointed to read that we did not hear from yourself while you were still a guest of ours. As you have already mentioned, most of our guests always praise our good service. We know we might have not delivered the same level while you were with us and we would like to apologize and ask you for more information on how we could have been better so we can talk to our team and grow from here. Please do not hesitate to contact me directly, we would love a second chance so we can show you how good of a experience can you live with us. Best, Gustavo Martínez
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Libby T wrote a review Jun 3
Chattanooga, Tennessee5 contributions4 helpful votes
I visited Tulum with several friends. Our stay at Le zebra was amazing. The staff was very friendly and helpful. They helped us with everything from transportation to and from the hotel to wonderful excursions. Highly recommend!
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Date of stay: May 2021Trip type: Traveled with friends
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Response from Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel
Responded 2 weeks ago
Dear Elizabeth, Thank you for your review and comments. We are glad you and your friends had a good time. Thank you for your recommendation. Best, Gustavo Martínez
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PRICE RANGE
$343 - $797 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la zebra hotel, tulum hotel tulum, la zebra beach cabanas hotel, la zebra beach cabanas resort, la zebra tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
30
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Frequently Asked Questions about La Zebra Colibri Boutique Hotel
Which popular attractions are close to La Zebra Colibri Boutique Hotel?
Nearby attractions include Boutique Mexico Tulum (0.4 miles), Ocote Gallery (0.6 miles), and Booniloob Boutique (0.4 miles).
What are some of the property amenities at La Zebra Colibri Boutique Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at La Zebra Colibri Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at La Zebra Colibri Boutique Hotel?
Yes, free public parking nearby is available to guests.
What are some restaurants close to La Zebra Colibri Boutique Hotel?
Conveniently located restaurants include La Corriente, La Zebra Beach Restaurant and Bar, and Funky Geisha Tulum.
Are there opportunities to exercise at La Zebra Colibri Boutique Hotel?
Yes, guests have access to a pool during their stay.
Does La Zebra Colibri Boutique Hotel have an airport shuttle?
Yes, La Zebra Colibri Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at La Zebra Colibri Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Does La Zebra Colibri Boutique Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is La Zebra Colibri Boutique Hotel accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.