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La Zebra

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#8 of 85 Hotels in Tulum
Certificate of Excellence
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La Zebra
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852 Reviews from our TripAdvisor Community

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Showing 731: English reviews
NYC
Level Contributor
82 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed yesterday NEW

The location of this property is great - in the heart of all the local restaurants. The room was HUGE and modern, no TV and don't need one. The overall vibe of this hotel is upbeat, friendly, good food and classy. I definitely recommend and will return.

Helpful?
Thank VesperGirl
Salt Lake City, Utah, United States
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The decor, food and beach were all great. The people working the front were amazing. Checking in and when you crossed paths making sure you were being well taken care of and suggesting things to do. The one issue we had was with a few members of the staff at the restaurant. We had 2 incidents in 2 days with... More 

Helpful?
Thank Crystal S
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights at La Zebra. We arrived and were greeted by the kind and friendly face of Erica, who immediately put us at ease that we were in a good spot. This is a beautiful boutique hotel right on the beach. We were led to our room which was clean and inviting. Our large sliding glass doors... More 

Helpful?
Thank goyobowl
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

La Zebra has inspired me to write my first Trip Advisor review! My friend and I were looking for the prefect beach getaway and we found it at La Zebra! The entire staff was fantastic…the concierges, restaurant staff, management and housekeeping. Everyone was really helpful and accommodating. There was a genuine sense of pride and happiness among the staff. The... More 

Helpful?
1 Thank Kat D
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife, her daughter and our four grandchildren loved La Zebra. The staff, most especially Ulises and Gustavo, have been absolutely wonderful. They are as friendly and attentive as I have encountered during my travels. The restaurant has excellent food most especially many breakfast items. The rooms are beautiful with all the amenities you want which makes "La Zebra" somewhat... More 

Helpful?
1 Thank Don D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently stayed for 5 days at La Zebra Resort. The rooms were clean, comfortable, and had very charming interior design. The beach was extraordinary with white sand and crystal clear blue water. Lounging on one of the beach beds is a serene experience and there is always a member of the friendly staff around to make sure you are taken... More 

Helpful?
1 Thank Alex A
LaZebraManager, General Manager at La Zebra, responded to this review

Dear Alex, Thank you so much for taking the time to write such a great review of your stay at La Zebra, it was wonderful to have you here with us. We appreciate your recognition and kind words, we are all dedicated and committed to offering an extraordinary experience to our guests so that they take away more than a... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We returned many times during our stay in Tulum. The food, staff and atmosphere are great. A very welcoming, beautiful place where they somehow remember your name! The manager Natalia seems to do everything right to keep everyone there smiling, eating delicious food and happy to be exactly there. The salsa night ( I think on Sundays?) was treat of... More 

Helpful?
1 Thank PeterProds
LaZebraManager, General Manager at La Zebra, responded to this review

Dear Peter, So great to see your review, thank you so much for your kind words and for letting everyone know much you enjoyed your time in La Zebra. On behalf of all the team, we also hope you can come back very soon! Kind regards, Natalia More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my FAVORITE restaurant in all of Tulum. The view and ambiance was incredible and everything I ate was DELICIOUS. One of our servers kept forgetting to bring us our pico de gallo. I had to ask 3 times and waited over 30 minutes for it ... and the restaurant was not busy at the time. I don't know... More 

Helpful?
2 Thank Esem1004
LaZebraManager, General Manager at La Zebra, responded to this review

Dear guest, We are glad we are your top choice restaurant in Tulum, it makes us proud to know La Zebra is your favorite! I have shared your positive reviews with our Chef and his team regarding his delicious food, he is very appreciative. As per the Pico de Gallo, I am sorry we were not able to explain to... More 

Jersey City, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We went hear just for a day trip at the beach club. We had also visited a few others in the area and really liked La Zebra. Great staff, very helpful and friendly to me and my family. They have great facilities, which are nice and new. The food was very good, drinks just okay. A couple times beers came... More 

Helpful?
1 Thank Casey S
LaZebraManager, General Manager at La Zebra, responded to this review

Dear Casey, Thank you for sharing your comments regarding your day spent with us, we are delighted to hear you and your family enjoyed it. I have commented with our Bar Manager regarding beer temperature and have already takne measures to ensure they all go out cold, even on busy days when we must restock constantly. Thank you for contributing... More 

Colorado Springs, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What an exceptional dining experience on the beach. Cool breeze blowing. Beautiful presentation of the meals. A variety of choices to please everyone, including the kids. The servers are attentive, but not hovering. The prices are a little less then many places in Tulum. The view of the ocean - wow! I did not stay in the hotel, just dined... More 

Helpful?
1 Thank PurpleSRC
LaZebraManager, General Manager at La Zebra, responded to this review

Dear guest, We are so happy you enjoyed our Restaurant at La Zebra so much, thank you for sharing your experience here on Trip Advisor for others to use as reference. Our Chef and Restaurant Manager have shared your positive review with their teams, gracias! We look forward to welcome you as our guest as well next time you are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Concierge
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and jungle-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away. ... more   less 

Additional Information about La Zebra

Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $372 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Zebra 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum
Hotel Style:
#1 Top resorts Hotel in Tulum
#4 Family Hotel in Tulum
#5 Romantic Hotel in Tulum
#7 On the Beach Hotel in Tulum
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