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Ahau Tulum

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#8 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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Ahau Tulum
Ahau Tulum
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899 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Vancouver, Canada
Reviewed 4 days ago NEW

Absolutely love this place. Great location, beautiful rooms, beach and fantastic staff. The new grill and restaurant options are stellar. Highly recommend Ahau to anyone visiting Tulum. Also check out their sister hotel Alaya just up the beach.

Review collected in partnership with this hotel
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Helpful?
Thank romaeoj
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for all the great comments about Ahau, rooms and staff. We are glad to hear that you enjoyed our new grill and restaurant. Thank you for recommending us and hopefully we will see you anytime soon back here in Tulum and Ahau. Thank you! Best Regards, Arturo Soto General Manager

New York City, New York
Reviewed 4 days ago NEW

We brought a large group of people here for our wedding in December - everyone loved the hotel, it's location, food and staff. The location is perfect - across from all the great restaurants and the staff is accommodating and friendly... and the morning yoga fabulous. I can't wait to go back to this slice of paradise!

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Thank Stephersan
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are very grateful about you bringing all your friends to Ahau to celebrate your wedding. Knowing that you enjoyed the hotel, service, staff and food makes us so happy and we really hope to see you soon back here in this slice of paradise called Tulum and in Ahau. Thank you! Best Regards, Arturo Soto General Manager

Jacksonville, Florida
Reviewed 5 days ago NEW

I LOVED spending my birthday this February in Tulum. We booked our stay at the Bali Hut. They are adorable and super affordable. We ended up getting upgraded to the Master Ocean view suite on my birthday and spent the last two days in that room. It was GORGEOUS! We did not want to leave. Such a great surprise. Everyone...

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1Thank CatieJohnson
Tulum, Mexico
Reviewed 6 days ago NEW

Everything is wonderful here. The beach is pristine and staff are nice. This hotel is down to earth and the staff are well treated. They allow beach access for the public, yoga classes, and have a lovely restaurant called Raw Love on the property. The food and coffee are acceptable ;)

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Helpful?
Thank Adam K
Toronto
Reviewed 1 week ago via mobile

Hotel is very nice. Great location. Lots of room to lounge on the beach. Room was nice. I would recommend it and would return. Morning coffee (that they deliver) one morning was luke warm and not really full. We asked for replacement which was better. But it's time consuming to deal with issues as there are no phones in the...

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Thank rockisland2014
Boulder, Colorado
Reviewed 1 week ago

This place has it all...seriously. Delicious food, super comfy (and luxurious) rooms, incredible views, generally gorgeous property, ethereal ambiance, incredible service...My husband and I have stressful jobs and really needed a vacation that would give us a chance to unplug, reconnect, and find some peace. A week at Ahau was the magic we needed! Mariana and Paulina at the front...

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Thank Pinkvictory
Wayne, Pennsylvania
Reviewed 1 week ago

My husband and I chose this place for our honeymoon without knowing much about it. It was a dream! We loved the cool breeze, the local dogs and cats that hung out freely, the vegan restaurant, and the delicious food at the restaurant. It is very family friendly too. The day beds were so comfortable and the service was wonderful....

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Thank Rachelp1515
Brooklyn, New York
Reviewed 1 week ago via mobile

My absolute favorite place in to rest and recharge. Tulum is exquisite on it's own but Ahau takes it over the top with it's lovely rooms and setting. A perfect blend of modern and rustic, well-situated along playa. The service is superb and the staff is bar none with big hearts and smiles for days : ) Marco, David, Jesus...

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Thank Sadek B
Framingham, MA
Reviewed 1 week ago

This is the real deal if you're looking for something on the beach-literally! We stayed in #1 and if you can, go for it, you won't be disappointed. This suite has a porch overlooking the ocean, with comfy chairs, a big round couch and hammock and if you don't want to be on the beach you can sit on your...

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Thank 2atthebar
Chicago, Illinois
Reviewed 2 weeks ago via mobile

This was our fourth time in Tulum, second time at Ahau. We are always treated with the best service, you feel like part of the family. It was my husbands birthday, and they made sure to make it special. I can't say enough about the staff here! Manuel, Marco, Rafa, Wiki and I'm sure I'm forgetting some names, really went...

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1Thank rebecca p
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for posting such a nice review about Ahau and its staff and services. We are so glad to hear that we exceeded all your expectations and that all the staff surpassed them, especially Manuel, Marco, Rafa and Wiky. Thank you also for the nice comments about the food and restaurant as well as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $59 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#1 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travelers have asked, with answers from Ahau Tulum staff and other travelers.
66 questions
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Questions? Get answers from Ahau Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lots of different options for rooms from smaller Bali huts to larger beach front villa style rooms with massive decks.”
 of 5 bubbles romaeoj, 4 days ago | Read review
“You can't go wrong but we stayed in Bali Hut #20 which was near Raw Love. The Ocean Front Master Suite had incredible view.”
  • View from Ocean View Master Suite
 of 5 bubbles CatieJohnson, 5 days ago | Read review
“Its all about the beach.”
 of 5 bubbles O2668FVadamk, 6 days ago | Read review
“If you are looking for a more quiet area, request a hut away from the vegan restaurant.”
 of 5 bubbles Rachelp1515, 1 week ago | Read review
“Suite #1 on the beach”
  • The Porch
 of 5 bubbles 2atthebar, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question