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Ahau Tulum

  • Free Wifi
  • Free Parking
  • Beachfront
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904 Reviews from our TripAdvisor Community

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Showing 747: English reviews
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Gulf Islands
Reviewed yesterday NEW

Wow, we loved our stay at Ahau! It's a gorgeous and tasteful palapa style hotel with beautiful oceanfront suites and a relaxed yet luxurious vibe. The location is absolutely perfect, being literally on the best part of the main beach (no need for shoes, ever), which is quite spectacular (swimming, sunrises, walking, kite surfing) and it offers an excellent restaurant...

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Helpful?
Thank Like2Travel150
New York
Reviewed 2 days ago NEW

The food is amazing - Check out the grilled octopus - A must! The crowd is laid back and incredibly polite. Really attracts a mellow vibe and amazing customer service. Great white sand beach, perfect for romance and families too. Right in the middle of town so close to many shops and restaurants

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Thank shannonshiang
Boston
Reviewed 5 days ago NEWvia mobile

Gorgeous place. Killer beach. Attracts a very beautiful crowd. Food is excellent as are the drinks. We were in a beachfront deluxe unit and it couldn't have been nicer (well, the outdoor shower could have had running warm water). Staff is super friendly and helpful. Everything is as clean as can be. Management honored a 3-year old credit (from a...

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Thank dhwg
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We love to have repetitive guest’s visiting us after three years and we are glad that you could take your credit to be used in this stay. Thank you very much about all the great comments about your room, the staff and the restaurant food. In regard of the slow service, we take every comment very seriously and we...

Calistoga, California
Reviewed 6 days ago NEW

After returning from 12 days at Ahau, we can't wait to go back! Accommodations were beautiful. We stayed in a Master Suite on the 2nd floor ocean front which was comfortable and private. Watching the sunrise from our private deck each morning was so relaxing that decompressing from busy work schedules was quicker than usual. The staff was welcoming and...

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Helpful?
Thank Bgontheroad
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! 12 days with us!! It is amazing to have such nice and beautiful comments about Ahau and its Staff. Marco, Wiky, Leo, Dirk, Rafael, Juan Carlos, Johnny, Eli and Jorge are so happy to hear that you mentioned them in your review. Please come back as soon as possible to make your vacations experience a much better one. Thank...

montreal,Qc
Reviewed 6 days ago NEW

Amazing hotel, probably one of the best considering the rooms, the service and the location right in the middle of the best Tulum restaurants. We have been fortunate enough to get the best room of the hotel, right on the beach with a breathtaking view on the beach and the ocean. The service on the beach and the room service...

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Thank JC1Montreal
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time to write such nice review about Ahau and all the experience during your vacations. It’s also gratifying to hear that the service provided suited your needs and that the room you where in was the best! Please accept our apologies because the room service system as we do not...

Vancouver, Canada
Reviewed 1 week ago

Absolutely love this place. Great location, beautiful rooms, beach and fantastic staff. The new grill and restaurant options are stellar. Highly recommend Ahau to anyone visiting Tulum. Also check out their sister hotel Alaya just up the beach.

Review collected in partnership with this hotel
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Thank romaeoj
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for all the great comments about Ahau, rooms and staff. We are glad to hear that you enjoyed our new grill and restaurant. Thank you for recommending us and hopefully we will see you anytime soon back here in Tulum and Ahau. Thank you! Best Regards, Arturo Soto General Manager

New York City, New York
Reviewed 1 week ago

We brought a large group of people here for our wedding in December - everyone loved the hotel, it's location, food and staff. The location is perfect - across from all the great restaurants and the staff is accommodating and friendly... and the morning yoga fabulous. I can't wait to go back to this slice of paradise!

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Thank Stephersan
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are very grateful about you bringing all your friends to Ahau to celebrate your wedding. Knowing that you enjoyed the hotel, service, staff and food makes us so happy and we really hope to see you soon back here in this slice of paradise called Tulum and in Ahau. Thank you! Best Regards, Arturo Soto General Manager

Jacksonville, Florida
Reviewed 1 week ago

I LOVED spending my birthday this February in Tulum. We booked our stay at the Bali Hut. They are adorable and super affordable. We ended up getting upgraded to the Master Ocean view suite on my birthday and spent the last two days in that room. It was GORGEOUS! We did not want to leave. Such a great surprise. Everyone...

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2Thank CatieJohnson
Tulum, Mexico
Reviewed 1 week ago

Everything is wonderful here. The beach is pristine and staff are nice. This hotel is down to earth and the staff are well treated. They allow beach access for the public, yoga classes, and have a lovely restaurant called Raw Love on the property. The food and coffee are acceptable ;)

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Thank Adam K
Toronto
Reviewed 1 week ago via mobile

Hotel is very nice. Great location. Lots of room to lounge on the beach. Room was nice. I would recommend it and would return. Morning coffee (that they deliver) one morning was luke warm and not really full. We asked for replacement which was better. But it's time consuming to deal with issues as there are no phones in the...

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1Thank rockisland2014
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $59 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ahau Tulum 3.5*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Best Value Hotel in Tulum
#1 Green Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travelers have asked, with answers from Ahau Tulum staff and other travelers.
67 questions
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Oceanfront suites are best but any of them would be wonderful.”
 of 5 bubbles Like2Travel150, yesterday | Read review
“Room 2 is my favorite”
 of 5 bubbles shannonshiang, 2 days ago | Read review
“most of the rooms are ocean view”
 of 5 bubbles JC1Montreal, 6 days ago | Read review
“Lots of different options for rooms from smaller Bali huts to larger beach front villa style rooms with massive decks.”
 of 5 bubbles romaeoj, 1 week ago | Read review
“You can't go wrong but we stayed in Bali Hut #20 which was near Raw Love. The Ocean Front Master Suite had incredible view.”
  • View from Ocean View Master Suite
 of 5 bubbles CatieJohnson, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question