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Piedra Escondida

Expedia.com$151*
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#18 of 95 Hotels in Tulum
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Piedra Escondida
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574 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Auckland Region, New Zealand
Reviewed yesterday NEWvia mobile

With the exception of Nayeli who was always friendly and helpful, the rest of the staff were pretty uninterested. I stayed for four nights which was too many. My room was great (number 4) looking directly to the beach and water and reasonably private. The beach however was very windy with lots of seaweed and some rubbish making it unpleasant...

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Helpful?
1Thank Pip W
New Orleans, Louisiana
HOTEL’S FAVORITE REVIEW
Reviewed January 12, 2017

Piedra Escondida means Hidden Stone in Spanish. I'd say that this place is a Hidden Gem. Right from the time we booked our reservation, the folks at Piedra Escondida have been nothing short of providing me & my family with exemplary service. I was in constant communication with Nayeli and she was instrumental in ensuring that our stay was comfortable....

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Helpful?
Thank chandsa
About Hotel's Favorite Review
Aministracion, Director de Relaciones Públicas at Piedra Escondida, responded to this review

Dear Chandsa, Sai and Sweetie baby: Thank you so much for rating us as excellent and taking the time to send such nice words! It is a pleasure reading that by providing a genuine service, passionate for making you feel like at home, your stay was unforgettable! The staff was touched when knowing you felt among family because of their...

Reviewed 2 days ago NEW

Had a wonderful time at Piedra Escondida, Staff was more than accommodating, food and drinks were excellent. Was concerned about no air until 9pm at night but it was never a problem. Convenience type store, restaurants, etc right across street and wouldn't even consider it a walk. We had room adjacent to street and Saturday night it was noticeable throughout...

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Thank Ken H
Reviewed 3 days ago NEWvia mobile

Beautiful beach. Beautiful room. Must close the curtains of the bed or you'll get eaten alive my mosquitos!!!! With curtains closed it's okay though. Our AC didn't work at first but then they fixed it for us. Great experience - I'd love to go back and stay again!

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Helpful?
Thank Kylie S
Tasmania, Australia
Reviewed 2 weeks ago via mobile

We had 4 nights at Piedra Escondida and were very happy with our choice. We had an upstairs room (think it was number 3) and loved the view from the balcony straight out to the ocean. The room itself is lovely and the intimate atmosphere of being such a small resort made you feel like a valued guest. Probably the...

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Helpful?
Thank aecasey
Aministracion, Director de Relaciones Públicas at Piedra Escondida, responded to this review

Dear Angela: What a wonderful review, thank you so much! We are happy to know we fulfilled all your expectatives, from accommodation and surroundings to, especially, our warm and personalized service. The Chef loved to hear you found the food amazing. We are looking forward to have the chance to welcoming you again! Best Regards

Singapore, Singapore
Reviewed 2 weeks ago via mobile

This resort is all about the location, location, location. Location is great! With great and delicious food just across the street and bike rental everywhere, this place scores for location. Room is really basic as it is eco friendly. There is no hair dryer available. Aircon only works at night. We had issues with the air con on our last...

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Helpful?
Thank Jia17
Aministracion, Director de Relaciones Públicas at Piedra Escondida, responded to this review

¡Hola! Thank you so much for taking the time to share your experience. We are so happy to read you had a good experience! The team is pleased to know they did a good job and contributed to make you enjoy the Caribbean paradise. We hope to you back soon! Best Regards!

Reviewed 3 weeks ago

We were very happy with our stay at Piedra Escondido. Nayeli and the other employees were extremely helpful at all times. If you want the Tulum experience, stay here! The views are amazing. Room 4 views were breathtaking!

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Helpful?
1Thank Kayla G
Aministracion, Public Relations Manager at Piedra Escondida, responded to this review

¡Hola! Thank you for your review ! In Piedra Escondida we try hard every day to maintain the feeling you described with your words. Nothing satisfied us more than see the reflection of our effort and transmit the feeling of Piedra Escondida from the words of our guests . Muchas gracias

Reviewed 4 weeks ago

This is the perfect place to stay to enjoy the wonderful isolation of Tulum. A small hotel with basically its own private beach, big comfy beds, hammock on the balcony to sit outside and enjoy the cooling ocean breeze, surprisingly excellent food in the restaurant and truly wonderful staff who were exceptionally helpful and always smiling. Excellent place for a...

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Helpful?
Thank Dan M
Aministracion, Public Relations Manager at Piedra Escondida, responded to this review

Dear Daniel: Thank you so much for rating us as excellent and taking the time to send such nice words! It is a pleasure reading that by providing a genuine service, passionate for making you feel like at home, your stay was unforgettable! The staff was touched when knowing you felt among family because of their honest and human approach....

Lund, Sweden
Reviewed April 17, 2017

This small resort is located in the small "city center" by the Tulum beach. It has a small private beach and all the rooms are facing the beach. The location is good if you like to have a few restaurants and bars to choose from within walking distance. The beach is not as spectacular as the main long Tulum beach...

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Helpful?
1Thank L_Kongo
Aministracion, Director de Relaciones Públicas at Piedra Escondida, responded to this review

Dear Guest: Thank you so much for such nice comments! It was a pleasure you enjoyed our service, restaurant, accommodation and intimate atmosphere. It would be a pleasure to see you next time! Best Regards.

Reviewed April 16, 2017

We just spent 5 days at Piedra Escondida with our two twenty-something children and we all loved the place. Staff was friendly and attentive. Beach was quiet and very relaxing. We rented two rooms (3 and 7) with views of the water; although we will consider renting rooms 4 and 8 next time since they face the water directly and...

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Helpful?
Thank Sharon L
Aministracion, Director de Relaciones Públicas at Piedra Escondida, responded to this review

Dear Sharon: Thank you so much for taking the time to post such a lovely review of your time with us at Piedra Escondida, we are delighted that you enjoyed every aspect of the experience we offer. We are committed and dedicated to create wonderful memories with our guest. We sure overall the experience was good enough to make you...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Piedra Escondida is a small enchanting hotel located on a stunningly secluded beach in Tulum that offers its guests charming simplicity and breathtaking views of the Caribbean Sea. There are 9 rooms decorated with local handicrafts and regional furniture all along with their private sitting area and hammock. Wi-Fi is available at no additional cost throughout the hotel. As we are dedicated to living in harmony with the surrounding area we use solar and wind energy.Air conditioning is now available during the night hours. Our cozy restaurant with a Caribbean familiar ambiance and a magnificent on-beach terrace brings to life the wonderful authentic flavors of Italy with traditional Mexican cuisine and fresh Caribbean seafood. ... more   less 

Additional Information about Piedra Escondida

Address: Carretera Tulum Ruinas-Boca Paila Km 3.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $153 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Piedra Escondida 3*
Number of rooms: 9
Reservation Options:
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Also Known As:
Piedra Escondida Tulum
Piedra Escondida Hotel Tulum
Hotel Style:
#13 On the Beach Hotel in Tulum
#14 Family Hotel in Tulum
#15 Romantic Hotel in Tulum
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Questions & Answers

Here's what travelers have asked, with answers from Piedra Escondida staff and other travelers.
19 questions
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Questions? Get answers from Piedra Escondida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“8 rooms, 4 kings, 4 doubles. 1 king and 1 double have a location slightly better as they have a second window facing the ocean”
rrlmseattle22, Apr 11, 2017 | Read review
“Nice, beach front with a view you want to wake up to.”
NYCmandm, Mar 1, 2017 | Read review
“Room 5 for a family and Superior room B”
VMGtravek, Feb 27, 2017 | Read review
“All rooms but the one above the main section of the hotel has a patio/balcony. However, this room has an exquisite view of the beach front!”
T5065XZmeganf, Feb 19, 2017 | Read review
“We didn't stay here so can't comment”
blondie3Birmingham, Jan 26, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$151* /night
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Orbitz.com$151
Travelocity$151
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*Disclaimer
Prices are for 1 room, 2 adults
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