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Traveler (586)
Room & Suite (230)
Pool & Beach (118)
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Overview
  • Excellent54%
  • Very good29%
  • Average7%
  • Poor6%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Breakfast Available
Beachfront
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (646)
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All reviewsque frescosmall beachfrontlive music every nightbeach frontmexi diversgreat live musicdive shoplaid backmosquito netbeachfront bungalowocean viewfish tacosbeach roadplaya del carmenno air conditioningwatch the sunriseguacamole
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11 - 15 of 561 reviews
Reviewed March 4, 2018 via mobile

My (now husband) and I booked at stay at Zamas for our destination elopement/honeymoon. The location was great, we stayed in a beachfront bungalow with amazing ocean views and we could fall asleep listening to the waves with our windows open. Zamas is also close...More

1  Thank Karolina J
Reviewed March 2, 2018 via mobile

Don’t stop run away. Beautiful place, but it is a big scam Tried to cheat us. Tried to over charge us. Didn’t bring a bill, doubled the amount of the bill and told us the credit card machine was broken. We had to pay cash....More

6  Thank Wendy G
Reviewed February 23, 2018 via mobile

Booked a beachfront room from booking.com but the room is actually separated from the beach by a road. Misleading. Beach is small and just ok. Tried their restaurant, the food was good.Apart from that, I loved the room design. spacious and cosy.

1  Thank Mandy A
Reviewed February 21, 2018

Thanks to Zamas for our wonderful stay a few weeks ago. Our family shared a cabana right on the sand and we loved going to sleep and waking to the sound of the waves breaking on the beach. The cabana was really comfortable and clean...More

1  Thank Jill C
Reviewed February 17, 2018 via mobile

Stayed at Zamas for three nights and booked a small bungalow on the beach front. Very beautiful and simplistic living. The Zamas restaurant was one of the best experiences in Tulum as well with some live music. Would highly recommend any couple going here to...More

Thank Axel F
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
$120 - $261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#18 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$120 - $261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#18 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (586)
Room & Suite (230)
Pool & Beach (118)
Dining (91)
Questions & Answers
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Rachel K
April 17, 2018|
Answer
Response from ZAMASHotel | Property representative |
Hola Rachel, Thank you for your inquiry and for your interest in ZAMAS for your holiday. We have A/C in our Coconut Grove and Jungle Garden rooms, as well as the Casas. Our Beachfront and Ocean View rooms get amazing ocean... More
0
Votes
Analisa M
March 29, 2018|
AnswerShow all 2 answers
Response from ZAMASHotel | Property representative |
Hola! Thank you for your inquiry. We have a full coffee offering available all day, which includes espresso drinks, freshly ground pour over coffee, and cold brew coffee. We hope to see you here! -Chelsea, ZAMAS Manager
1
Vote
Analisa M
March 27, 2018|
AnswerShow all 4 answers
Response from Helenmary449 | Reviewed this property |
Beach towels are provided with ticket system at reception.
1
Vote
Room Tips
"Beach Cabanas do not have AC units - Only Coconut Grove & Jungle Rooms."
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"If you can afford it, get a cabana on the beach."
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"The private houses are amazing for larger groups!"
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"Beachfront bungalows are tempting, but close to the hotel's restaurant. You get more space and quiet..."
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