First of all, the Zamas team is just amazing! Each of them is extremely kind and helpful at any time! The management is very professional and organized everything perfectly. We had a 1000% Welcome at Home Feeling. We liked the colorful & artful architecture a lot. We stayed at incredible Casa Vallejo. The rooms looks even better in real! For us the style of Zamas is the most unique one in Tulum Beach, full of wonderful details. The whole building and surrounding is so charming and spacious. The location is perfect, directly located on the beach. The Zamas team was very attentive- we felt very safe. We enjoyed swimming in the huge pool every day. The pool was cleaned daily! The house cleaners and the pool cleaners did a perfect job! The beds are very comfortable. The kitchen is fully equipped with a huge fridge. We appreciate to have always fresh water for drinking. We highly recommend to stay at Zamas!!! We are looking forward to come back very soon. It’s a perfect paradise home. …
My husband and I had our rehearsal dinner here 10 years ago and have been coming back ever since. Zamas(circa sometime in the 90’s?)has evolved with the constantly changing area while still keeping its authenticity. They have it all: beautiful beach in a convenient location, all of the amenities(including pool), awesome staff, and excellent food and drink. They have managed to just keep getting better while still keeping it real! It is always a pleasure to come back and be made to feel right at home. I highly recommend staying in one of the beach front rooms where you can hear the ocean when going to sleep and have a delicious breakfast in the beach when you wake up!
Loved it. Stayed in a beachfront hut for a few nights and we totally de-stressed and disconnected from the world. Comfortable room and bed, mere steps from our front door to the sea, and hammocks on our patio. Fell asleep each night and woke each morning to the sound of the waves. Incredibly relaxing boutique hotel and we had a magnificent time.
We had a nice stay at Zamas, rooms are clean with good beds and friendly staff + highly appreciated the welcome drink offered. The hotel has a nice pool + private beach but it is not located on the main tulum beach. The private beach is not as good as the main beach, so we preferred to go to other beach clubs located on the main beach (10 to 15 minutes walk)
One evening, we had an unfortunate run-in with the police. We, regrettably, were not wearing helmets on the motor scooter we rented (a very stupid decision, but in our defense, we did not know it was a law - it is not one in our state in the US and we were not advised by the rental company). We were pulled over in front of Zamas and the police officer did not speak English. Without hesitation, Zamas staff came to our aid to translate and negotiate with the police on our behalf. They saved us what would have been a trip to the police station and a lot of money that we had budgeted for the next day’s activities. I am extremely grateful for their assistance and for every other encounter we had with the staff during our stay. Thank you!