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Encantada Beachfront Boutique Hotel

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Encantada Beachfront Boutique Hotel
Encantada Beachfront Boutique Hotel
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299 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Dallas, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I just got back from my trip to Tulum and I have nothing but the very best things to say about our stay at Encantada (we stayed in the "Estrella" room - 2nd level, overlooking the ocean). With only 8 units on this amazingly well-manicured property, each of the staff members will learn your name and cater to your every... More 

Helpful?
Thank samdelag
Las Vegas, Nevada
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were greeted at the airport by Gerardo from Palm Caribe Tours; meeting Gerardo was one of the best parts of our vacation. Even if you decide to stay elsewhere, I highly recommend him for transportation and tours -- prompt, professional, helpful, and just a very nice guy. He delivered us to Encantada where we were put into the hands... More 

Helpful?
Thank Mike R
California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I went to the restaurant for dinner. We had a wonderful time. The food was really good and service attentive. The restaurant is very cosy and intimate, which makes it a wonderful location for a romantic dinner.

Helpful?
Thank Mitaine01
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Where do I start? Everything was off the charts amazing. From the moment we arrived, we were treated like the most special guests to have ever stayed there. Beautifully romantic atmosphere with enchanting views of the beach & ocean. Our room was impeccably clean, precious swan towels awaited on the bed, fresh water, & fans had already cooled down the... More 

Helpful?
2 Thank Carey F
Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were a group of friends in Tulum and stayed at Encantada for the wonderful reviews. It was a lovely hotel, very well appointed and fabulous staff. We did feel as though this was more of a honeymooner hotel as everyone else there was a couple and very much kept to themselves. We might have been better staying somewhere that... More 

Helpful?
Thank ErinOz
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the beachfront upper room named "cielo". This rooms has stunning views, a great ocean breeze and is very private. We could not have picked a more romantic place to stay on our honeymoon. The food is "out of this world" good. You can tell it is extremely fresh. From fresh juices and eggs in the am, to... More 

Helpful?
1 Thank Ian O
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I did a lot of research before booking our stay at Encantada and from almost everything I read and saw it looked amazing. I was afraid that it wouldn't live up to the visions I had in my head. Well, it did that, and more. It exceeded every expectation I had plus. It truly is as amazing as the pictures.... More 

Helpful?
4 Thank Sandy Waltman M
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much Sandy for your kind and very thorough review! I'm so glad you were so happy with the hotel, beach and rooms, we DO have the most amazing staff, they are such genuinely kind and caring people and truly want to make every guest happy. I'm so glad you loved our food and atmosphere and we can't... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I went to Tulum at the end of August and stayed in the Luna Oceanfront room at the Encantada Boutique Hotel. From the moment we arrived to the hotel, we felt at home. Maria and the rest of the Encantada staff were so incredibly warm and accommodating, we were able to truly relax and get that "vacation... More 

Helpful?
Thank rileye14
Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I read so many positive reviews of the Encantada but in the end was disappointed. First off the food was not great the breakfast that is included was mediocre at best. In fact we ended up paying elsewhere for breakfast. We also tried a dinner one night which was also not very good. The room is beautiful and very spacious... More 

Helpful?
2 Thank lea_anne2014
Portland, Oregon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2016

Encantada was fantastic! I cannot wait to return for so many reasons - the fabulous customer service, the delicious food (breakfast is included) and killer cocktails, being steps away from the beach, the incredible massage...I could go on and on. From the moment I checked in, I felt welcomed by everyone at Encantada and enjoyed meeting the other guests staying... More 

Helpful?
2 Thank jjy205
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your review and I'm so glad you loved your massage and our food as well as our hotel. Thank you for staying with us, we are so fortunate to have such amazing people, such as yourselves, stay with us and we can't wait to welcome you back! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum. ... more   less 

Additional Information about Encantada Beachfront Boutique Hotel

Address: Carretera Tulum-Bocapaila KM 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Number of rooms: 8
Hotel Style:
#1 On the Beach Hotel in Tulum
#1 Romantic Hotel in Tulum
#1 Spa Hotel in Tulum
#18 Family Hotel in Tulum
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