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Encantada Beachfront Boutique Hotel

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Encantada Beachfront Boutique Hotel
Encantada Beachfront Boutique Hotel
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290 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I read so many positive reviews of the Encantada but in the end was disappointed. First off the food was not great the breakfast that is included was mediocre at best. In fact we ended up paying elsewhere for breakfast. We also tried a dinner one night which was also not very good. The room is beautiful and very spacious... More 

Helpful?
Thank lea_anne2014
Portland, Oregon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Encantada was fantastic! I cannot wait to return for so many reasons - the fabulous customer service, the delicious food (breakfast is included) and killer cocktails, being steps away from the beach, the incredible massage...I could go on and on. From the moment I checked in, I felt welcomed by everyone at Encantada and enjoyed meeting the other guests staying... More 

Helpful?
2 Thank jjy205
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Thank you so much for your review and I'm so glad you loved your massage and our food as well as our hotel. Thank you for staying with us, we are so fortunate to have such amazing people, such as yourselves, stay with us and we can't wait to welcome you back! More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed at this hotel for three nights to celebrate our 10 year anniversary. It was wonderful! We were so happy with the friendly staff, the food, and the beautiful bungalow beachfront room. We would definitely go back again in the future.

Helpful?
2 Thank beegs80
Chicago, Illinois
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from Mexico and spent a short time at the Encantada. Fantastic place with a great beach, great rooms and a wonderful staff. We were only there one night but could not be happier. They do everything they can to make you feel at home, the food and drinks were all great. We were in the second floor... More 

Helpful?
1 Thank GJAJ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at Encantada for 6 nights and it felt like being in paradise! The cabanas were spacialy , clean and thd interior design was tasteful. The best part of our memorable stay was the fact that we walked everywhere barefoot as the hotel is located on the beach. The staff at Encantada was incredibly friendly , helpful and kind.... More 

Helpful?
1 Thank FrancescaBT123
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Hello Francesca, I'm so glad you and your family enjoyed our hotel and beach. Our entire staff thanks you and we were so happy to have you as our guests. We hope you will be back someday to see us again. All the Best, More 

Lubbock, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Encantada on our honeymoon in Tulum. The staff is very friendly and accommodating. The grounds are very well kept and peaceful. To clarify, no there's not AC--but there's not AC in most restaurants and hotels on the beach. We enjoyed ourselves very much!!

Helpful?
Thank marlowem1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We've been here at the Encantada for 2 blissful weeks. Everything about this hotel is excellent: stunning location, exquisite cuisine, amazing cocktails, comfortable and well-appointed rooms, it's clean, quiet, beautiful - I could go on gushing! However, the thing that makes the Encantada stand above its neighbours along the hotel strip is the employees - I have never before felt... More 

Helpful?
2 Thank Hazbean101
Chicago, IL
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Wow...what a memorable stay! We are so pleased that we selected the eight room Encantada to spend our time in Tulum. What we like the most about Encantada is the staff. Maria, Ismael, John, Carlos, Jose, Florentino, Chef Lester, the room keeping staff. Everyone is over the top on being helpful, attentive, and considerate. In the restaurant, Carlos and Jose... More 

Helpful?
1 Thank TheWindyCity
lisa m, Owner at Encantada Beachfront Boutique Hotel, responded to this review

Wow! On behalf of the staff I would like to thank you very much for your lovely and very comprehensive review. We do have an amazing staff that makes the hotel special! Thank you also for noticing the small extras and details that make the hotel unique. We tried to create something that would make our guests feel well taken... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

The beach is so white and peaceful, we felt as if we had it all to ourselves! Our room on the beach front was gorgeous! The staff were so helpful and made the most delicious food and I had a wonderful experience in the spa.

Helpful?
1 Thank cemflanagan
West Hartford, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 10, 2016

My partner and I just returned from a week in Tulum, Mexico. We stayed at Encantada and were blown away by the location and the service. We stayed in a beach view room, upper deck, and the slightly higher price was totally worth it - partly for the views of the beach and solitude, and also for the steady ocean... More 

Helpful?
3 Thank Andrew G
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Multilingual Staff

Additional Information about Encantada Beachfront Boutique Hotel

Address: Carretera Tulum Boca Paila Km 8.7 | 8.7 km on the Boca Paila Rd., Tulum 77780, Mexico (Formerly Encantada Eco Resort Hotel)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Number of rooms: 8
Hotel Style:
#1 On the Beach Hotel in Tulum
#1 Spa Hotel in Tulum
#1 Romantic Hotel in Tulum
#18 Family Hotel in Tulum
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